HP Envy 110 is not printing/scanning after new driver for OSX Maverick

Installed the new driver for the operating system MAC OSX 10.9.4.  After installation, I can not print or scan wireless even if the screen of the printer indicates that it is connected to the network from my computer.

When you try to print, repeatedly get an error message "Cannot find printer.   Strangely, if I turn printer on, and besides, the page is printed.  This continues to happen whenever I try to print.

In addition, I can scan only the computer.  If I try to scan directly from the printer, I get the following error message: "make sure that your HP printer software is installed.

I have installed and reinstalled the new driver several times to nothing does not.  I also rebooted both my computer and my network without success.

Does anyone else have this problem?

Hi Melnee ,

What you have described, it is clear that a disconnect occurs on the side of the router, maybe a problem with the ports.  I recommend you only to contact the manufacturer of your router, as to resolve any problems that occur in the router.

Please hold me.

Tags: HP Printers

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