HP Envy 15-J111TX: recovery media

Similar Questions

• envy dv7: Create Recovery Media frozen

  I try to erase my laptop and it reimage to its original state.   I started to bury the recovery dvd and one of the first disc of the process frozen in 37% of the disc verfiy phase.

  How should I proceed?  I don't want to lose the opportunity to create the recovery disk.

  I'm unable to close.

  Thank you for your help.

  Hi @Jarome

  Thank you for your request, I will do my best to help!

  I understand that when you try to create your recovery CD it froze at 37% during the creation of the first disc.

  That the process is not complete it should allow you the process again.

  Please, remove the disk and restart your system.

  Here is a link to create a recovery disk Image or save a recovery Image on a Flash USB (Windows 8) drive.

  If for any reason, you are still unable to complete the recovery disc, I recommend that you contact HP support and inform them of your problem.

  Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

  World wide phone holder

  Good luck!

• HP ENVY Desktop - 750-167c: HP recovery media creation

  I recently bought a HP Envy desktop computer and I tried to create a recovery media and I get a message saying that the partition does not exist. The machine is Factory reconditioned.
  
  What are my options to move forward. I'm guessing that the mahcine should have this partition when it was "reconditioned."

  Thank you.

  #HPExpertDay

  I suggest you call HP support that could take a command remotely on your computer to see what goes wrong, and then if necessary, they might send you a series of recovery Image factory (depending on the situation).

• HP Envy 17-2110en: could not find a recovery media? No Solution don't Please HELP!

  Hi guys,.

  I have HP Envy 17 - 2110en LS594EA

  I lost my dvd recovery and accidentally deleted the recovery partition. Now, I find anywhere the recovery media. Hp support on the drivers section page there is no recovery media. How can I manage this problem? Thank you

  Concerning

  Hello:

  You can probably find the recovery disks from HP e-partner on the link below.

  Select the country where you live (I did defect to the United Kingdom).

  http://www.best2serve.com/

  In the search of recovery kit window, enter the product number (LS594EA).

  When I entered the site of the United Kingdom part number, it shows that there is a recovery kit.

• Envy 14 K110nr: Cannot recover system recovery media, associated with PININST_BBV

  I have a HP Evny 14 K110nr. In short, the system upgraded to Windows 10, started acting weird about a month after:
  Lose access to resources (Task Manager, desktop, Control Panel, etc.)
  Defective devices (wifi, bluetooth, etc.), suspended connections, System Restore gave a lot of mistakes.

  Tried to fix the system, nothing worked (even the DISM restorhealth was not working and suspended 40%)

  Long story short, I tried to recover the hd partition and could not complete successfully, same thing happened with my recovery media.

  At the end of the recovery attempt, I get a BSOD and system resets. It was a loop like that for awhile.

  Ran Diagnostics, no errors, but I suspect it was the HARD drive as the mentioned system errors on it before the collapse.

  I replaced the HARD drive and started the process again, this time I have not received any BSOD, but after completitng, I get a message saying that the recovery was incomplete. Just now my system is a Clipboard and consider Ubuntu if I can't up the widows, but it makes no sense. I read through several threads that referred to this issue and I don't know if I've seen any absolute solution to this issue (none have worked for me so far). Here are a few:

  http://h30434.www3.HP.com/T5/notebook-recovery/recovery-incomplete-cannot-get-any-further-than-Inser...

  http://h30434.www3.HP.com/T5/notebook-recovery/after-disk-recovery-restoration-incomplete-error-ERRO...

  http://h30434.www3.HP.com/T5/notebook-recovery/quot-detect-some-error-during-PININST-BBV-quot/m-p/25...

  http://h30434.www3.HP.com/T5/notebook-recovery/HP-envy-6-1010ea-boots-into-Recovery-Manager-attempt-...

  http://h30434.www3.HP.com/T5/notebook-recovery/dv4-ChkErrBB-cmd-detect-some-error-during-PININST-BBV...

  At the end of my mind, that has persisted for more than a week. My computer is literally a week or two longer under warranty, HP thank you.

  Hi @braveally,

  Welcome to the HP Forums!

  It's a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

  I understand that you upgraded to Windows 10 and then the system started acting weird about a month later with the loss of resources. and malfunctioni devices. You tried to do a restore but received many errors.  Then, you tried to do a system repair, but no luck. You tried to do a recovery from recovery and recovery but Media Manager once again without success.  At the end of the restore process, you have a blue screen and the system resets and goes in a loop.  You have run a complete diagnosis and all spent and that you have received error on the HARD disk before you replace it.

  You proceeded to redo recovery and you do not have the BSOD, but after, you have received the message that the recovery was incomplete.

  Here is a link to HP-HP System Recovery troubleshooting (Windows 8) computers that can help.

  You can also try booting in safe mode.  HP computers - Windows Safe Mode (Windows, 10, 8).

  If the problem persists I try to clean the optical drive, and then try using the recovery again.  You can try to clean it with compressed air or a disc to clean the disc. Also, check your disk recovery for stains or damage.

  You can also try to boot any disk from Windows and reformatting the drive to start over with the recovery.

  If it breaks down again it is likely that the discs and you will need a recovery kit.

  Contact HP to Contact HP Support assistance

  Please reply back with the results.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

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• Envy 15 t: using a USB key as the recovery media

  The instructions of assistant decision-making support, that the thumbdrive are not compatible with Windows 8 ?

  The computer is a computer of Windows 8 (actually the 8.1).  Recovery files would be (probably) 8.1 recovery of files.

  However, it seems that the recovery thumbdrive must be compatible?

  What I don't understand? ..... Izzy

  Hi @Izzy11201 ,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your TouchSmart from HP ENVY 15 laptop and issues using a USB key as the recovery media.

  I think that the laptop it tell you that the Thumbdrive could not be formatted for all functions of Windows 8. It doesn't have to be 32 GB and is compatible to Windows 8 to create a recovery USB Flash disk. Here is a link to the creation of recovery disks or USB in Windows 8 flash player, if you need it.

  I hope this helps.

  Thank you.

• Envy TouchSmart laptop, 15 - create recovery media stuck please insert one of the following media

  Envy TouchSmart Notebook PC 15 - 8 64-bit Windows - create recovery media stuck on "Please insert one of the following media" - USB Flash drive or any optical drive found. She just keeps spinning a small wheel. The USB Flash drive is inserted and its light flashes.

  Hi, new Cheryl, I spoke with HP support. There is bad news and good news. They does not solve the problem with the process, they don't even try to. They just said that they embarquerions me a flash drive already created recovery media, without cost to me. If the problem is not resolved, but it is resolved. Thank you for your help, it is greatly appreciated!

• Envy 15-ah150na: create recovery media - does not recognize a 32GB kingston generation 3 data traveler flash drive

  Hello

  I have tried to create recovery media on a clean formatted FAT32 drive Kingstone (32 GB 3 generation) flash and keep giving me the message that the flash drive has insufficient free space.

  Tried after formatting the 32 GB again and the same message, tried the NTFS file system and still the same.

  Pending a solution please. Thank you very much.

  Best wishes

  LF

  Official response with the support of HP on twitter:

  Try to use the tool of media recovery. http://windows.microsoft.com/en-us/windows-8/create-usb-recovery-drive. The USB has a boot device.

  .. who has worked on the same USB stick 32 GB .  BUT it is not the same as in the HP Recovery Manager.

  Don't bother more. I accept the foregoing as a solution.

  Good luck with users who have this laptop. Also issues with the network adapter to which I am trying to fix at the moment.

• HP Envy X 2: laptop recovery partition (D) merged with another partition, not be able to create a recovery media

  I have merged my restore partition HP with another partition I created. Data recovery files are still intact in the New Partition. I have not created a recovery media. When I tried to create the USB Flash Drive recovery using recovery HP Manager media, I get the message that "recovery partition does not exist. How to get again the merged recovery partition and create a recovery USB Flash drive. If simply copy data from recovering files to a USB flash drive will work as a Bootable media in the case that need if in the future.

  @joy1964: should not have done that.  Messing around with the OEM partition somehow good enough recovery ensures it won't work not later, when you need it.

  Personally, I don't trust recovery integrated systems in any case.  You want to be able to recover from an image stored on a disk system large capacity Flash DRIVE or external.  In this way, if the disk fails, I can restore a functional system within minutes.

  Consider using a third-party product known as Macrium Reflect this.

  Macrium reflect (MR) provides a FREE version that can be used to image and restore partitions or drives together.
  
  What I recommend is the following:
  (1) download and install Macrium reflect (MR)
  (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
  (3) use the option to create a CD or a USB startup key
  
  NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.

  AND... you no longer have the recovery partition at all and can reuse that space for something else.

• HP ENVY PHOENIX 800-030qe: the system recovery media does not support this computer

  Hello!

  I can't recover to factory settings using recovery media (4 DVD) after changing HD (the previous device has crashed/broken).  The message is: "the media recovey system does not support this computer. You are not able to restore this system with this media. »

  So, what should I do?

  Thank you very much.

  Luiz Borges

  Upgrade the BIOS/downgrade will not fix it unfortunately.

• M1V66UA: problem with recovery media disk drive

  my laptop is HP envy x 360 bought around December 2015(it is still guaranteed).

  Today, I had a problem with my laptop (inaccessible boot device error) and a HPteam even could not able to solve it and told me that the recovery order media disk.

  the problem is:

  I bought the laptop in the United States when I was a customer place and now I am in India .

  HP India has informed me that they will not consider my request for recovery media order disk since I bought the laptop outside the India and told me to contact them.

  My question is

  How can I order the disc of recovery in India?

  Hello

  First of all, you can download microsoft iso and burn it to DVD or USB without needing a key, so do a good job of it for future use.

  If you have a real Windows 10 installation the system map is saved as your key with microsoft, so you do not need a new.

  Once you have fixed starting problems, MAKE YOUR OWN RECOVERY MEDIA IMMEDIATELY.

  Jelly Beanstalk will find your product key for future use, but it is locked to the system board.

  Piriform Speccy and Belarc Advisor will also add your serial number for a knowledge need.

  If in doubt please ask.

• HP recovery media does not, need to do the second set of recovery on USB media.

  Hello

  I have a new HP Envy laptop that I have created a set of recovery on six DVD media.  These work very well, but are a pain in the end to keep pending next DVD to load.

  So I tried to make another recovery media and place it on a USB key.  Discovered, that it will not allow a second value created.

  So I then ordered and paid for a recovery of HP media.  A beautiful labeled Microsoft USB key came. Great, I thought.

  My laptop because of my fault I failed and wouldn't boot.  So I decided to use my new HP USB stick and after that go into the BIOS and disable the boot from USB stick and start secure etc as he said to it returned with an error that "this computer can not be recovered from this media!"

  I then pluged in my DVD - ROM external and used drive recovery media that I did and it worked perfectly!

  I tried the live chat with a technical person of HP and they checked the serial number and said I got what should work.  They could do a repair ticket and send the laptop.

  It makes no sense to me as I have the unit upwards and running, but I wanted to know how I could get a USB work recovery media.

  I ended up saying goodbye as they were of no help.

  My questions are:

  (1) why this media does not work?

  (2) is it possible to make a second set of recovery media?

  (3) is there a way to transfer my recovery media DVD 6 on a USB?

  OLD POST > I first noticed the order said it was a pn 735088-002 and a sticker outside the wand that has the same number, BUT when he looks at a name on the flash drive is 735088-DB2... >
  

  UPDATE:

  The new USB recovery media came today from HP.   He had again the same top part number that the original order has been 735008-002, BUT this time the corresponding came USB drive name to the tile. 735008-002 , I inserted this new media and it is fully charged.

  Thank you for all your help.

• HP Envy15J111TX: Recovery media

  I formatted my envy 15 times & 3 times ordered the recovery media, every time when the Formatting Is About To Get on a Message comes that the recovery media has not, please someone help me get this thing sorted.
  
  -Abhishek Pasricha.

  Hello

  Try work around the change of the date of the bios as described in the document below, and then rerun the recovery.

  http://support.HP.com/us-en/document/c04433980

  Kind regards

  DP - K

• Need recovery media

  I'm looking for recovery disks for my ENVY 17-1011NR. The unit supplied with Windows 7 64 bit Home Premium edition.

  I am residing outside the United States and cannot buy directly from HP. Regional offices of HP that end were not useful. Can someone please!

  There are third-party provider who are HP partners who sell the recovery media. Search online for one in another part of Africa.

  Good luck!
  ERICO

• Anyone can check the content of the recovery media "correctly"?

  I recently did a recovery media (USB), and I don't know if the content is correct as media seems doesn't work is not as expected.

  Can anyone list the folders and files to the root of the media of recovery? As the folder "FactoryUpdate" and info.dat.

  I am aware that the list of files may vary depending on the models, but the folder & list of Envy with Windows8 series would be perfect! Otherwise, all pre-installed with Windows8 would be nice too!

  Thank you!!!

  See the document at the following ADDRESS

  http://support.HP.com/us-en/document/c04433980

  I suggest to change the date of the BIOS of the laptop to 14/01/2014 and then runs a recovery to test the media. Use one choice other than the factory image recovery. In this way the recovery partition will not be erased!

  The following images show generally what we should see that the content of a media recovery USB drive created with HP recovery media creator. It's a media key of usb of my current loan of HP products, which is a spectrum Envy 13-3000 CTO Touchsmart Ultrabook.