HP ENVY 15 Notebook PC: HP simple pass

Similar Questions

• HP Envy laptop m6: Simple pass touch does not

  Product number is C2L91UA #ABA. I can't get my simple pass key scan to work. Is there something I have to do?

  I expect that you tried to update your drivers to http://support.hp.com/us-en/product/HP-ENVY-m6-Notebook-PC-series/5296045/model/5312255/drivers/ ?

• HP Envy 17 t j000: Simple pass blocking my window password

  I updated my driver to scan finger print pass Simple. When I did this it stopped working. I have registered in and removed my finger because it wouldn't work and that I registered it again. According to implementing it successfully. I restarted my laptop and could not connect using my finger or my Windows password. I connected on my other laptop and changed my Windows password. I logged on this laptop and also connected on my Windows phone without problem. It seems that the Simplepass fingerprint scanner blocking both my finger and my old password and also my new password. For this reason, I can't connect to my laptop HP Envy to disable the Simple pass or fix it. Please help as soon as POSSIBLE. I don't want to make a full recovery on this laptop. Thank you

  Hi @streetrod2 ,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 17 t j000 Notebook and having issues with the software of HP SimplePass.  Thanks for all the information, it is very useful to know what you've already tried. I would say to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.

  Hope it suits it.

  Thank you.

• HP simple pass into the computer laptop dv7 hp envy

  I recently bought a HP laptop, Envy of dv7 select edition. The HP Simple Pass showed on my computer is suddenly your index, however, this computer is not a touch pad system but one where I have to use the keyboard. Can I install the HP Simple pass using a keyboard rather than using your finger?

  Hello chaz1939,

  I understand that you want to know how to configure the HP simple pass.

  Your laptop must have a reader of fingerprints on the lower right corner.

  Here is a link to a document to implement the software.

  I would like to know how everything goes.

• I have a laptop hp envy dv7 - 3723cl, the simple pass does not work

  My simple pass does not work. I have check the biometric device, the software is up-to-date, and it gives me an error code 19.

  On my installed programs I do not see the simple pass program is no longer.  How can I get the correct software to reinstall?

  Help, please

  Hi @GStefanakis ,

  Welcome to the HP Forums!

  It's a great place to find answers and information!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

  I was unable to locate specific information about a desire dv7 - 3723 cl.

  How can I find my model number or product number?

  Here is a link on technet.microsoft.com that can help.   Code 19: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged

  You can try a system restore to a date well known.  Using Microsoft System Restore (Windows 8)

  If the above did not help, I uninstall and reinstall the software Simplepass.  Using the Recovery Manager to restore the software and drivers (Windows 8)

  I hope this helps!

  

• Problems of simple pass with Windows 8.1

  I just bought a HP ENVY TouchSmart m7-j010dx Notebook PC running Windows 8.0 about 5 days ago. I was able to configure Simple Pass, scan and add numbers and associated passwords. Then I upgraded to Windows 8.1. Now, I am unable to open SimplePass, add extra finger scans, or change the settings since the last update to Windows 8.1.

  I tried to re - install the program as a function of repair. It works by welcoming and accepting a fingerprint at the opening. When I click on the program in my Start menu as it begins to open, load databases, then disappears.

  I then uninstalled Pass Simple and re-installed after you download it again from HP at this link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-122818-1 & CC = US & DLC = in & LC = in...

  During the installation, there was a message needed me true API (x 64), which found the program installation and re-installed and then installed http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63224.exe

  After you have reinstalled successfully Simple version 6.0.100.276, I rebooted my computer. However, the program is still not fully functional. I still can't open SimplePass, add extra finger scans, or change the settings. I am able to connect to Windows with a fingerprint, but he didn't ask me for analyses when I connect to different web sites.

  I'd appreciate the help. Thank you.

  See you soon,.

  Ectophile

  This message is for everyone who has problems SimplePass with Windows 8.1.

  Christopher of Jeff, executive relationship at the Head Office of Hewlett - Packard Company contacted me personally after I had tried for 5 five months get HP to fix this. I submitted to a team climbs HP Case Manager, who offered me the following options:

  # 01 Fix my computer free of charge. This shipment of the machine to them and the possability that I could lose data if they need to restore the operating system. I would be also without the computer.

  # 02 Give me a free 3 year warranty extension on my current computer which includes a home service on some components, but not the motherboard and cover against accidental damage.

  # 03 Give me an equivalent model new HP laptop computer with extended warranty of 3 years including in-home services and coverage against accidental damage. For this, restoring them my old computer AFTER transfer of programs and data to the new machine files. It was suggested that I go to the HP online store and browse the available templates. They also indicated that they would be willing to make minor improvements if my exact specifications are no longer available.

  I am sure that these same choices could and should be available to ANYONE who also had these same problems very frustrating and annoying. After all, we all paid an additional amount for software and SimplePass fingerprint scanning equipment and are entitled to expect that it works with all versions of Windows 8.

  If, as I have, you have also made several attempts to get this problem resolved by HP, Best Buy, Microsoft, or any other third party, without success, try to contact Jeff Christopher directly at [email protected].

  I hope that this could finally solve this problem, and everyone gets the same fair and equal treatment that was offered to me.

  I must also congratulate HP to finally take a step upward, appropriating and goes the extra mile to resolve this problem. Accordingly, my view of HP and my loyalty to them, increased considerably.

  See you soon,.

  Joel

• HP Simple Pass

  I need driver and software for Simple pass please.

  I can't find it here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=de&CC=de&DLC=de&sw_lang=&product=5307...

  which is weird...

  I have:

  Microsoft Windows 8.1 (64-bit)

  ENVY of HP dv7-7202eg Notebook PC

  Product no.: C3L64EA #ABD

  Hi NothingWorks1,

  If I understand correctly you want to download the HP Simple Pass for your Windows 8.1 device, please click on the web link below should be able to help you solve the problem on your device.

  HP SimplePass Identity Protection software

• HP k207: need for HP simple pass application and my driver works

  When I use my fingerprint sensor, it works, but does not open the application HP Simple pass. Where can I get the file from downloading the Application? Please help me. I'm not able to use the sensor to get into my laptop so I type the password completely. Please help the technicians HP

  Hello @Sudarshan22,

  Welcome to the HP Forum community!

  I came across your post and wanted to help you find the software for your HP Envy 15-k207.

  I found this page of the driver for your notebook series:

  Laptop HP ENVY - 15 t-k200

  You can find the software, or install the Version of the HP SimplePass Identity Protection Software: 8.01.46 Rev.A using this package.

  sp71729.exe

  Thank you very much, I hope this download helps.

  If you found this information useful, click on the thumbs up!

• Impossible to open a page after clicking or use the simple pass program

  When I go on a web page if I try to click on a link or a button on the page nothing happens, no new page opens, or whatever it is. If I try to right click nothing happens. no long, he asks if I want to save a password since I use simple pass. This is new since I've upgraded to the new firefox 36. not sure how is it annoying. I use firefox exclusively now if I want to open a link that I copy the address in internet explore a computer reading that see something, I really don't want to continue to do. I have a laptop dv7 hp envy. running windows 8.1

  I wanted to tell you that clean install worked a simple collar works again thanks a lot for your help I really appreciate

• HP Simple pass does not properly.

  I just bought a HP Envy 17 TS last Friday. And the finger print scanner does not work properly. On the basis of the recommendations of the Forum of Microsoft, I deleted and updated drivers for both the pass Simple biometric and HP.

  Here's the situation. HP Simple pass works for passwords of website and all but don't work try to use it to connect to windows itself. However, if I uninstall use the print and Pass Simple unlock this 8.1 of Windows has its own, it works. Pass Simple to reinstall and it stops working again.

  dmcbain,

  Welcome to the HP Forum.

  There are a lot of Envy 17 over there - I think left, unsaid and you details give a better idea - it should be sufficient because they are similar in nature (structure and file locking).

  It is likely that your laptop came with HP SimplePass version 8.x installed - it's the Softex version and it should work pretty well, and he would be able to get along with native login provided with Windows 8.1.

  You could try the following to see if you can get things back in order.

  Reminder: For best results, do not skip a recommended reboot sequence.

  • Make sure that all of your Windows updates are complete and up-to-date.  This is essential.  On a new system, it takes a few laps and restarts.  Once updates are complete, you can, if you like to put updates 'Notification' for the future.  If you install a new Windows updates, restart the laptop.
  • If you have not yet, download install .NET Framework 4.5.1: Microsoft .NET Framework 4.5.1
  • If you install the framework, reboot the laptop and connect
  • Create a Restore Point create a restore - Win7 Point OR create a restore point Win8
  • Start > type anywhere 'rebecca' or Recovery Manager >
  • Click here to start the Recovery Manager > under "I need immediate help" >
  • Drivers and reinstall Applications > find and reinstall your driver fingerprint sensor fingerprint validity
  • Close all your programs and shut down your computer
  • Unplug everything (little unifying for the keyboard / mouse external can stay)
  • Perform the Hard Reset for your laptop
  • Start the computer and connect

  Consider: you can probably run the version of HP SimplePass 6.x on this system - it is AuthenTec version, fully functional in terms of features and support webcards and Windows logon, too.

  See the following to download and install HP SimplePass version 6.x.  You can skip the part about reinstalling your fingerprint driver - you have completed this step.

  Open the file > click Download > click 'open in Adobe Reader.

  Simple Instructions for upgrade HP SimplePass

  + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

  HP will never call on the phone and ask for money to 'secure your PC.

  Say "No, thank you," and hang up.

  Cybercriminals can call you on the phone and claim to be from Microsoft.

  See: Microsoft Safety & Security Center

  Mark my answer "accept as Solution" when providing a solution or workaround!

  + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

• HP simple pass is not grateful fingerprints already registered

  I have the HP envy and I use simple past very well for centuries, but then I tried to analyze my fingers to fix, because he seemed to have a lot of trouble recognizing me so when I went through, I deleted the fingers and tried to enter again, but whenever I scan one of my fingers it is said that the finger is already registered HOWEVER when I scan my finger outside of the program it asks me for the program installation HP pass simple, but when you click on configure it does not open the program

  I tried to repair the program with the control panel

  So how can I reset the program for a new installation?

  is there a place where I can download a replacement copy?

  Thank you

  well, a google search for images after writing this: hp install simple pass

  Sorry for blocking upward forums

• HP Simple pass does not not windows 8.1

  I have a computer portable quad edition of HP Envy 15

  I've updated my HP simple pass to this day and still I could not use wisely!

  I could never save all Web sites with it or connect to my pc with it!

  So, I uninstalled it in the programs list in the control panel!

  now, I am unable to reinstall it correctly. the State of message "Failed operation program" keeps coming back!

  I don't know that I download the software right simplepass! I need help to know where to find the client software and to help me use the fingerprint reader to connect to Web sites and in my pc!

  Cyril

  Try this... it should work

  http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64339.exe

• HP Simple Pass: Does not allow widows connect you

  I just bought the HP ENVY 17. The simple HP goes I put my fingerprints and the web attempt to connect you but nothing has worked. I tried logon windos, but it doesn't work anymore. The Palm with the fingers are not displayed and now afer disable all the options I tried to activate the logon windows again, but he said tha the password is wrong a TI is not. In addition to this in the biometric devices section, it says that I don't have a finger print reader.

  How do I trouble the HP simple pass or restart?

  Hi KN26,

  Yes, go ahead and uninstall it first.

  Thank you

• Simple pass stopped working all of a sudden

  Simple passage no longer works, on my windows laptop 8.1 Envy 15 j009wm, suddendly today. HP Recovery Manager and tried to fix it, but it did not work. When I manually click Simple passage, it does not... ie the page starts to come, but then it flashes off and does not open. Any help's appreciated.

  Hi thank you Dragon-fur for your answer in a funny turn of events really just, I managed to do work again and was about to be updated with the steps I used to get the HP SimplePass to work again. If the steps I used to get the simple Pass to work:

  1. I uninstalled Malwarebytes.

  2. I used system restore to restore my system (after the system reset I still connect using SimplePass, but I couldn't use it online...) And I kept getting that wouldn't do anything

  

  3. I checked to see if the BiometricDevice has been activated (Control Panel, display by: small icons, Device Manager, right click biometric devices)

  4. I made sure that my BIOS, SimplePass and validity were updated (check the BIOS press F2 at startup... Select System Info, and look for the BIOS take note of the date and version; check SimplePass addressed to Windows (C, Program Files (x 86), HP SimplePass, made CheckUpdate, properties, details of the case... right click version; to check validity go to control panel, display by: small icons, devices, biometric devices, click Manager right validity sensors, properties, driver...) Driver version & date)

  5. I've updated validity sensors with an update on the drivers HP page

  6. I went to change PC settings and removed all recorded fingerprints

  7. I opened installation Simple passes fingers

  8. I reinstalled Malwarebytes...

• simple pass will not let me analyze my finger

  HP simple past is installed and running, but it will not let me analyze my finger guard telling me to try again but doesn't give me anytime to do.

  HP Envy DV6 7211TX laptop

  HP Simple pass the version of the driver = 8.00.51

  Downloaded from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124010-1&cc=us&dlc=en&lc=en...

  I uninstalled the HP provided drivers and allowed one from windows update Windows Installer. Which corrects the problem. I am now able to read my fingerprint.