HP ENVY 17-j173cl touch screen: need drivers

Similar Questions

• TouchSmart HP Envy 17-j017cl touch screen click on screen by itself

  64-bit Windows 8
  Product number: E9G80UA

  I recently bought about 4 months ago and it's great for a little while. But recently he would make this annoying glitch. The screen would act as if I'm pressing the screen somewhere in the middle of it and selecting whatever it is within its range. This may seem not so bad by the sounds of it, but if you play a video or a website with links in this area it will click on a link or stop/play videos. It is very annoying!

  Troubleshooting: at first I thought that it would be my touchpad, so I made sure that I didn't to it during these periods. But it would still do so even if I'm not in contact with the laptop. So if I use only my wireless mouse to go through Web pages or anything else, he would still do the ghost by clicking.

  I thought then that maybe it's my wireless mouse, so I unplugged the laptop USB receiver and he always does.

  Then I tried to get online with HP technical support and they checked my computer and tried a few things like remove the driver of the touchpad and so on without any results. He finally told me that I have to send it to them for repair (still in warranty). However, I have not the time to send my phone to them for repairs.

  My last thought was to turn off the touch screen. What I did by going to Device Manager and by disabling one of the HIDDEN options. I've had several, so I had to try each of them since none were marked as the touch screen, but only as a HID device. It has worked so far and he has not clicked anywhere yet.

  My question is, is anyone know what I need to do to correct the problem? I thought to update the driver, but I can't find it on the HP site and when I try to update the driver through Device Manager it says he has the best driver available, which most of the time is BS. I guess I just need to know where I can find the right driver for the touch screen.

  Hi Spoon1901,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your computer laptop 17-j017cl TouchSmart from HP ENVY and your touch screen, here's a link to a update the system BIOS. It will help improve the screen problems.

  I hope this helps.

  Thank you.

• HP envy 15-ae130tx: I can add a SSD for my HP envy 15 ae130tx touch screen?

  Can I add a SSD drive in my HP envy 15 ae130tx touch screen? And I can also remove my hard drive?

  Thank you very much!! Sorry for my bad English!

  Yes that's exactly what I say

• HP Envy disable the touch screen

  I need help, disabling the touch screen on my HP Envy. I tried to get him here, but I found nothing. I'm not really sure how much more explicit I can get about what type it is. If you have any advice on how to understand this, that might be useful. Thank you.

  For Windows 8 and 8.1 with a newer laptop, open Device Manager. The same procedure is likely to be quite similar for Windows 7.

  

  Right click on the tactile HID-Compliant device and select properties to call the Properties window.

  

• HP Envy X 2 touch screen not responding do not when waking from sleep

  About half of the time when I wake up my HP envy X 2 version sleep 128 GB touchscreen is unresponsive. The mouse pad and the keyboard usually work but screen tousch work again until it is restarted.

  I took a peek in the Device Manager, while the touch screen did not work and I don't see under User Interface devices, I have a HID I2C device that has a yellow warning sign. When I open it under device status, it says "Windows has stopped this device because it has reported problems. (Code 43) »

  Someone at - it information on how to solve this problem?

  I had already tried to upgrade the Synaptics drivers and it does not solve the problem.

  I noticed several times that when I wake the PC from sleep that Google Talk would be stuck with about 40% of the use of processer according to the Task Manager. I usually just close and re - open Google talk and he would not stuck using the processor.

  A couple of days ago I closed Google Talk and did not restart the program, during the last 2 days I didn't only once when the touch screen has been non-responsive after waking up from his sleep.

  I've said before, but I had a similar problem with the rotation sensor, after waking up from his sleep, he would be intermittenetly does not work and I could also see in Device Manager that another I2C HID device was a code 43 error. Also since the closing of google talk, I didn't freeze the rotation sensor.

  Like I said its only been a couple of days, so it can always happen, but 2 days is the longest I can remember never go without this problem.

  mfhengst, you have google talk installed on your laptop?

• HP Envy laptop: m7-n011dx: HP Envy laptop - replace touch screen without touchscreen standard

  The touch screen on my laptop HP Envy (m7-n011dx) is cracked.  Is it possible to replace the touch screen with a standard, the right touch, the screen? I did not touch screen and actually prefer something more sustainable.

  If so, can someone point me to the spare part number good touchscreen?

  If not, can someone confirm the correct touch screen part number?

  Thank you.

  Hello @elcapitan26,

  Thanks for the quick response!

  My mistake, this is the number of spare part: 813808-001.

  Take a look at Chapter 3, Page 20 in the guide.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Kind regards!

• HP Envy 14-k110, touch screen not working not not w. browser chrome

  Hello out there.

  -HP Envy 14-k110 14.0 "QHD + touch / with Windows 8.1

  -F8S72EA #UUW

  Well, the problem I have is with my touch screen. When chrome the touchscreen function does not work properly, because if I try fx to press the X I have the upper right corner it looks like I'm pressing 8-10 cm to the left on the screen. So when I try to close chrome it shifts instead another tab.
  But when I use chrome, it works very well. When I first got this computer it worked fine in Chrome, and since then, the only thing that I "changed" on chrome is uninstalled and then installed it again.

  I looked through the other posts, but I was unable to find a similar problem, so I hope that this has been posted before.

  Axt3ch

  Axt3ch, welcome to the forum.

  I don't think it is a problem that can be solved otherwise than by Google Chrome, Customer Service, since it only happens in Chrome.  They are the experts on their program.  If it was a problem with the software Touch be a problem in all browsers or programs.

  Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

• Proxy for HP Envy 17 "laptop touch screen settings

  Today - 13/12/2015 @ 16:25 (Pacific) - laptop bought 14/12/2014 @ Costco

  10 months - issue began

  2015-01-27 - 09:00 - 10:00

  After the installation of Citrix Receiver v4.1 (by my employer), I noticed a Trojan virus was detected by McAfee and quarantined.

  Then, I had problems connecting to Citrix with the new responsible application.

  Then I noticed that I couldn't access the Gmail e-mail

  Then I noticed that I couldn't reach MSN.com or other websites - possibly firewall blocking access - maybe after Trojan has been discovered

  Was responsible for checking the Proxy settings under the spell of settings PC settings > network > Proxy and I noticed a duplicate entry.  (Win 8.1)

  I removed the redundant entry and click SAVE.

  http is 127.0.0.1:49239;. http = 127.0.0.1; 49239

  Don't know what to do next.  Icons and shortcuts seem to lock up and nothing doing on occasion, and I can't access the internet.

  I renewed my McAfee LiveSafe - since Internet Securty, performed a full scan with no problems reported. However, I get a notice that McAfee wants to quarantine some Soft Adware that wants to run.

  I applied all the patches from HP recommended for my laptop computer and rebooted several times.

  After a few fixes, none of my windows would work, but I could click on it.  Now, after a few updates, I can click on my windows again and applications appear to run.

  I need to access the internet or this laptop is useless for me!

  How to reset my laptop to factor settings or fix this proxy?

  Is possible with HP remote support?

  Costco extended my warranty of 2 years.

  I have a case of office help Costo Concierge #, but they sent me on to www.support.hp.com (800) 474-6836.  So far, I'm just going around in circles and do not receive a lot of useful support.  I hope that this Forum will help going me in the right direction.

  Thank you!

  TAD0JAZZ

  It is a solution very full; However, I have chosen to reset to the factory settings and set to level to a Windows 10 in the process. Who decided most all my problems.
  
  My next challenge is to get the Beats Audio drivers updated. I have very little control volume with the audio driver by default that it installed when I upgraded.
  
  I accept your solution.
  
  Thank you!
  
  Todd

• Satellite S50t-B touch screen no longer works

  Hello

  My partner bought a S50t-B Satellite probably 5-6 months and everything worked perfectly, until she had a few updates to windows that has happened, and now the touch HID compatible drivers are apparently disabled in Device Manager?

  The touch screen no longer works, and I've pretty much exhausted all the options I could think.

  I tried to reinstall windows, apply all updates via the service center, I can't find the drivers for the touch screen on the support Web site downloads section and the bios etc is all to date.

  I was hoping someone could shed some light on how to proceed with this issue, since the main reason, she bought there the touch screen function.

  Thanks, Keegan

  Post edited by: keegz

  I don't have any idea what system you have installed, but if the laptop was equipped with touch screen, additional drivers for touchscreen are not necessary.
  If touch screen is working properly, the Windows (Win 8.1) should detect it automatically.

  What Satellite S50t-B-ooo do you excatly?
  From my point of few, the laptop must be set to settings factory just to check if its really a software related issue... so I wonder why you do not use HARD drive recovery or recovery media to restore the laptop to factory settings?

• Computer laptop touch screen 15: need help - restore Partitions, OS system, start-up and drivers!

  [Need help]

  Device name: laptop touch screen, Energy Star, 15.

  Model number: 15 - f023wm

  Device status:
  [Grandma] "I broke the internet.
  [Me] "No, I have demolished just any chance I had as a computer programmer.
  I'll never do it to heaven now... »

  You want to come: difficulty this laptop!

  -Packing plant (Reset/retrieve)

  -Retrieve/Re-restore boot loader

  Retrieve/recreate/Re-restore all original scores.
  -Retrieve / Re - restore all the Original system & hardware drivers.

  -Retrieve/Re-restore Windows 8.1.

  -Possibly find computer Tech/Geek fellow/Pal.

  -Learn something new! (Not including the common sense).

  Explanation:
  -J' was too high as he tried to become the next Bill Gates and create a calculation method in which the processor completely laws of physics bi-passes.

  Topical issues:

  (1) I have little experience, I'm sure compared to most of the users on this forum; However, in the College computer Programmning.

  ---> Very adept in acquireing newly introduced information & request a great sense of understanding of puzzled, abstract and largely serious concepts. (It will be just a little easier than most to explain a simple fix).

  (2) I deleted all partitions, including the system files, System opperating, some methods of starting, all the drivers, and to add to the mess, the existing partitions are not yet check the size or formatting - I'm sure.

  ---> (Drive C is 400 GB;) Drive D is the main partition with only 20 GB)

  (3) any chance of installation/download are only feasible when my boyfriend does everything it does and 'fixed' the laptop.

  ---> Cell phone MAY start, can use internet and MAY be able to download 5 pictures before the system shuts down and the other requires a few hours to wipe the minimum amount of space on the hard disk before you reinstall Windows.

  (4) Windows 7 is the only OS (so far) that we are able to install; We have no other disks, but Windows 8.1, I think, was the original Opperating system and look forward to this return.

  (5) I don't know yet how I will receive notification here on these forums. I'm drunk at 05:59, so I'll find out tomorrow.

  ---> Assuming that I remember I wrote it.
  
  And I think that's all that I need a little help with if you want messages me or live chat to help solve this problem, I think that Skype is aloud; and in all the uncertainties, it is listed on my profile.

  Thank you, & your best.
  Caleb D. Parker
  @CiDiParks25

  CiDiParks25

  What will work restores your computer to its original factory state using HP recovery media.  It is a DVD and CD set that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.
  
  The link is on the software page and download drivers for your PC: http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/7137590/model/7484025

  Once there, scroll to the bottom of the page and you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/
  
  Don't forget to read through the material in the linked thread before attempting the recovery: http://support.hp.com/us-en/document/c00707939
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
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  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Envy 17-J173cl: I want 17-J173CL windows 8.1. You want to install windows 7 and need to find drivers.

  I just bought a "reconditioned" HP Envy 17 - J173cl equipped with windows 8.1 x 64.  I want to install a new installation of windows 7 x 64 and would like to know if the drivers are compatible. If not, do you have a list of people I need and where to find them. The product id is 9FM14UAR #ABA if you need. Thank you for your help.

  Hello:

  There is a full set of W7 x 64 drivers on the support page for your laptop.

  http://h22207.www2.HP.com/us-en/drivers/selfservice/HP-envy-TouchSmart-17-J100-notebook-PC-series/5425742/model/7605350

• Want to 700-410 W/Beats Audio: HP Envy 700-410 i5 W/Beats Audio, need drivers for Win 7 NO HP SUPPORT

  So just a week after the arrival of my new desktop PC (earlier this year), I had a massive failure of hardrive. I have access in a similar to several corporations hardware industry and had several including a beautiful 248 G SSD kingston hardrives onsite. Having said that I do not think there sucj a problem just install the new SSD in read to send the unit back to HP for repair. I needed this system running and had no time to wait than the lead time of him having returned repaired, about 7-10 days. Yes, it was a huge mistake that has made this system essentially unusable. I did not like the unit running windows 8.1 because it was not a touch screen. I got a new Windows 7 Pro, which I installed it and he posted fine and oots upwards in seconds. No audio beats, but it's not really my thing, no biggie. I can not find information on obtaining network, adapters, Lan, Wan drivers and basically can not access my services Adobe CC, which is my main fucntion. I have since bought a Dell and never have a problem with sys op separate etc.. I return to the problem of tis after several monts and decided I will ive it oe more attempt and them I think Im going to test the aerodynamic viability of this office. I am sure that it will fly ut Im not confident on its ability to land without damage! Please help if you can.

  Hello:

  See if the W7 x 64 drivers of this model works on your.  It has the same motherboard.

  http://h22207.www2.HP.com/us-en/drivers/selfservice/HP-envy-700-200-desktop-PC-series/5399651/model/6529898

  Do not use the BIOS or the files of the firmware of this model on your.

• HP Envy M6-K022dx: can not find the driver for the touch screen

  My hard drive crashed and I reinstalled Win 8.1 on a new hard drive. I downloaded the drivers and everything works except the touch screen. No response when I touch it. There is no driver touch screen under HP support. A ran Supprt tune and it does not show the touch screen drivers. Tactile, used to work, and Yes, this model has the TouchSmart/digitizer touch screen. How can I get the touch screen works again?

  Hello @Sparky855,

  Thanks for the quick response!

  Looks like you need to install Windows 8, with all the drivers of origin supplied with the product.  Try first to review this document, to see if you can restore the drivers of Recovery Manager: Computers HP - use of the Recovery Manager to restore software & drivers (Windows 8)

  If this isn't the case, then you may need the recovery of Windows 8 media.  Here you can find media recovery for Windows 8: recovery - TouchSmart from HP ENVY m6-k022dx support Sleekbook media

  Try using the recovery media, install Windows 8 with all the original drivers.  Therefore, you can upgrade back to 8.1 for Windows.  Make sure to save your Windows 8.1 image just in case.  You can use the following documents to help you, if necessary:

  HP computers - create a recovery Image on disc or save a recovery Image on a USB drive (Windows 8)

  HP computers - create and use a Microsoft recovery USB drive (Windows 8)

  I hope this helps.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great weekend!

• HP Envy 15-u010dx: touch the glass of the screen for HP Envy 15-u010dx

  Really having a hard time finding one of them.  Thoughts or ideas on where to look?

  All answers are appreciated in advance!

  Hi @The-Team.

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question on your HP ENVY 15 - u010dx x 360 Convertible and need to replace the control panel or touch screen glass. HP part number-774602-001 DISPLAY GROSS PANEL 15.6 LED HD TS AG according to your maintenance manual page 22.

  Hope this helps you.

  Thank you.

• HP - ENVY x 360 2-in-1 15.6 "laptop touch screen

  I bought a new 2-in-1 touchscreen, I love the comfort of touch screen and 2 in 1 function.  BUT I hate 8.1!  It is buggy and not.   VERY difficult to use. I tried the look as win7 featured is a little better, but not good.

  My question will be the 2-in-1 features work with Win 7 Pro?  I've never owned a touch screen, that is why I ask.

  Thank you

  Chet

  @Win8_1stinks

  I checked the page support and drivers for your model and I guessed there is no drivers for windows 7. It was not unexpected, and certainly, I sympathize with you.

  Drivers HP ENVY 15-u010dx x 360 PC Convertible

  However, since the above page, you can find links to manuals and other documents that can help I hope to make all of this a better experience for you.