HP ENVY 4502: 4502 Envy do not print

Similar Questions

• Want 7640: 7640 Envy will not print black

  OK, I've seen similar problems on the forum, but no answer doesn't solve my problem. The printer will copy in black, print a test page started from the printer, but will not print anything in black from the computer. The test of the generated printer prints black and all colors very well, but a request of the computer results in a blank page. Remove the black cartridge to print in black through the color cartridge.

  Any thoughts?

  THX,

  Doug

  Hello @DougDuff,

  Welcome to the Forums of HP Support! I see that you are facing problems with your HP Envy 7640. You cannot print in black ink when printing from your computer running Windows 8 operating system.

  You are able to make black copies and test pages have black ink on them. This is called a composite black, so he draws from all cartridges to produce a black as text.

  I would like you to start troubleshooting here: color or black ink not print

  What are the results? Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• HP Envy 5530 not print Word Document correctly / Jam

  I am having several problems with my HP Envy 5530. It says there is no paper in the tray when there's at least 50-75 pages into the tray. Then it will say paper (which is the standard of printing paper) is too short. It will start to print a page then says "Ink drying" and sucks the paper in the printer, causing a traffic jam. This happens several times. Then I fish the paper from the printer and that paper is unusable. I lost a lot of paper on this printer. When I get a word document to print, it does not print correctly. This is a 2 page document and it will print a piece of the first page at the bottom of the page with a gap from the beginning of the second page on top. All on the same sheet of paper. What I don't want at all. It is not at all my first problem with this printer. I am happy to my other question about color printing has been resolved, but it's not good. The scanner lid broke also. I feel like it was a bad purchase and I never had so many problems with my printer until I bought an HP printer. Not a good use of money and I think to return if possible.

  Hi @StudioLily,

  I'm sorry to hear that the printer keeps jamming and you get an 'out of paper' error message when there is a lot of paper in the paper tray. I want to help you.

  I would like to do a hard reset to see if that will solve the problem.

  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  Try and print a self-test on the printer hardware to see if it is a hardware or software problem.

  Printing a Network Setup Page.

  I submitted this document to the feed rollers check paper, paper for cleaning, (dust and dirt from the air can build up on the rollers, making them smooth, blocking the paper sensor) and check the print drivers to ensure that the paper type and size is set correctly.

  An "Out of paper" message on the control panel and the printer doesn't pick up paper.

  Please provide detailed results if you're still having problems.

  Good day!
  Thank you.

• HP envy 7640: hp envy 7640 not print not the pictures folder

  HP envy 7640 will print if I type in Notepad and controls hit and p. The problem is when I try to print from the pictures folder, that a window for sending a fax. I can't print anything in the pictures folder.

  Hi dennistomlin,

  Thank you for your answer!

  Please, try the steps in the following order:

  • Uninstall the software.
  • Start the computer in minimum mode.
  • Disable all Antivirus programs.
  • Disable all firewall programs.
  • Create a new user account.
  • Connect to the new user account.
  • To help reinstall the full feature software and drivers.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope that these measures are useful!

• HP Envy 120: 120 black cartridge HP envy does not print

  Hello.

  I run my printer for almost 2 years at home (not a lot of prints, for the most part only the documents and especially only BW print) without any problem. This morning I wanted to print two PDF documents when I realized that the black areas are not filled with color but that he had gray borders. I thought that my black cartridge empty (I was printing via the bridge my Android phone HP print) I do not even have a notice "empty cartridge". I checked the level of these two cartridges and black has been estimated at about 20% left. Nevertheless I exchanged for an entirely new black while keeping the plu RGB (estimated at about 40% left).

  After closing the lid, was asked to align the printer, so I did and to my surprise, what came out of the printer was an almost empty page with only blue rectangles in the middle. I remember my first installation page must contain all of the rectangles of color and black text. But only the blue were there. Then I also exchanged the RGB cartridge, but with the same result!

  So I started the cleaning cartridge where the RGB cartridge began to work properly, but black has always refused to print. I googled for solutions and came here on the support forums and read of similar problems with their solutions. Then I tried to reset the printer (connect to offshore for more than 10 minutes) and no solution. I removed the black cartride, tried to clean the print head with a cloth somehow dry and then put handwarm water for a few minutes, then it dried out and placed baack on the printer (as suggested in a detailed response) also with no solution.

  I tried to replace the new black cartridge with the former and I tried the alignment status of the printer and cleaning again, but all with the same result - black print cartridge will not print!

  The black cartridge simply refuses to print but I replace it with a new one or keep the old! I'm now full of ideas to try to solve the problem.

  What else he or I could try next?

  I don't really understand why or how, but when I tried the printer after a few hours of rest after the cartridges have been replaced what happened:

  1 black ink started working, but with a lot of streaks and bland / shadows

  2. I printed the quality report which finally black was present with fades in gray bars

  3. I ran automated cleaning after which (second level) the black bars (gray) have been quite well

  4. I ran alignment of the printer that contains forms black and blue and black text in vain the results still alignment in "alignment" with no idea why.

  However, it seems that the printer works again. It seems that only time will heal these Envys as when I had problem with scanner (it scanned completely grey pages - I mean the whole A4 it analysis was only filled gray A4) he needed to rest a few hours, even after the scanner has worked yet. Strange, but effective :-)

• 4501 envy do not print once he falls asleep

  I bought this printer at the end of last year, and I've always had this problem. Once he falls asleep, she do not print wireless. I tried printing when he's asleep and also after hitting the power button once to wake up it upward. Printing from my iPhone or iPad is also not available once he falls asleep.

  It prints again if I turn the printer off, reset my Belkin router and then turn the printer on. I tried the printer will affect an IP address, but it doesn't work anymore. What can I do to fix this? Thanks for the help.

  Read up on the subject and changed the channel on my router to 'Auto' on a different channel than the other networks who would pick up the printer. Seems to work now both in and out of fashion "Eve".

• Envy 4524: Envy 4524 not printing mac

  I can't print from my mac to my envy of 4524.  I put in place airprint and on the site of the printers, I can print a test page.  I can also print from my phone so airprint and the wireless appear to work well.   When I print from my mac (Word for example), I get "unable to connect to the printer" and then some time later it can print the page or about a third of the page. When I say an age is more than 10 minutes.

  I deleted and reinstalled the printer, I have reset the print settings, I made sure I have the latest version of the driver and now I'm getting a little frustrated.  OK a LOT frustrated.

  Hello @Northy62, thank you very much for your answer.

  It looks like a problem with the permissions of a MAC disk. Try the below mentioned steps.

  • Follow this document to completely uninstall the printer software: http://hp.care/2cKwLyC
  • Also reset the printing system, as explained in the above message. (Do not add the printer)
  • Go to disk utility by pressing "Control + space" to open the Spotlight search, type "Disk utility" and press ENTER. You can also click on the Launchpad icon on your dock, click on the folder 'Other' and click disk utility.
  • Select the system partition of your Mac - usually "Macintosh HD". Click on the button 'Verify disk permissions' and wait until the process is complete.
  • Now click on repair disk permissions to check for problems and fix them automatically.
  • Restart your MAC and then go to http://hp.care/2d9xwkW to download and install the printer.

  Please let me know if it works for you. Good luck!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet want 5740: HP Envy does not print from the photo tray

  All of a sudden the printer refuses to print from the print bed.  I sat down today and photos of 4 x 6 successfully printed iPhoto.  When I went the second impression, it would only print from the paper tray.  All the settings are correct.  The window of the printer poster paper in all trays of correct size.  The printer settings are correct. I tried to restart the computer to reset, but in vain.

  Hi @KarenPM,

  I understand that you are having problems to print from the photo tray. I can help you with this.

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  Here are the steps to print the photos. HP ENVY 5540, 5570 Deskjet and Officejet 5740 - print photo printers.

  If you're still having problems, it may be a damaged printer driver, try the following:

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Try another application to see if you have the same results.

  How is the printer connected? (USB, Ethernet, WiFi)

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• HP Envy 111 not print all characters through Windows XP

  My HP Envy 111 has just decided to leave out characters when printing. If that's the Word, Adobe Acrobat, Chrome or Internet Explorer, it prints what it feels and leaves a mess of other things. It worked fine up until this point. I made no changes to my computer or printer. My breaker was triggered a couple of times and cut everything but my computer and printer are plugged into an act of power. My software is up to date on the printer. I'm low on black ink, but that's all. Help, please. Thank you!

  Yes. It seems that the printer driver may be conflicting with something and causing this strange distortion. That, or the print in your operating system spooler is defective. I'll link the instructions to use another driver below, and I'll give you the instructions to work around the print spooler, if this does not work. Try to make the other driver before trying to bypass the print spooler and be sure to do one at a time. No sense in bypassing the print spooler if it works fine.

  How to assign other drivers to print in different Versions of Windows

  To work around the print spooler:
  1. click on start.
  2. click on Control Panel.
  3. make sure that you have it on classic view.
  4. open the printers and Faxes folder.
  5. right click on your printer.
  6. Select Properties.
  7. click on the Advanced tab.
  8. make sure that "Print directly to the printer" box is marked.
  9. click on apply to save the changes and OK to close the window.

• Want to 4500e: 4500th Envy will not print duplex

  I tried to print two consecutive pages on the web, a text editor, and WordPad specifies duplex printing every time, but the 4500e still printing two separate pages.

  The connection is wireless via the home network.

  I'll be grateful for any help.

  Hi @dvdsmth,

  I can help you to print documents faces 2.

  The following document will guide you through the steps required to duplex printing: printing on both sides of the paper (duplex printing) for HP Deskjet 3540, 4640, ENVY 4500 and series of printer e-all-in-one Officejet 4630

  I hope this helps. If you need assistance, please let me know if you can copy on 2 sides. This will help determine if the problem you are having is software or hardware related.

• HP Envy 5530: HP Envy 5530 not print or scan

  I had my printer for a few months and have had no problems with it at all. I printed the 25 pages of back and front panels, less than a week ago. Now it won't do anything. I tried to scan, it says 'connection' and will never happened. I tried to print from my Chromebook, it won't. I tried printing from my iPhone, it won't do it either. I tried to send a printjob to enamel of the printer, in 10 minutes, I get a "failed" email It does not scan to e-mail or computer, but it is copy/printing. I tried to unplug. I tried to disconnect the wifi. Going back through all the set up again. I am at a loss.

  Hey @7radiant13,.

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with printing your urge to 5530. I can help with that.

  To start make sure the printer is plugged directly into a wall outlet , not a surge protector. Once it's done:

  1. Turn the printer off.
  2. While the printer is turned off, unplug your router for a minute.
  3. Once your router works again re - turn on the printer.
  4. On the printer, click wireless icon in the top middle of the screen to display.

  Now the following troubleshooting steps depend on what you see on the screen.

  • If you see a line indicating "status: not connected", then the printer connects is more to your wireless network. To fix this click on settings and then scroll up to the wireless configuration wizard. After you run the wizard to your printer will still once connected to your wireless network.
  • If you see a line that says "status: connected" and the IP address starts with "169.254" while the printer does not receive an IP address from your router. You will need to contact your Internet provider or one that provided you your router to solve the problems of the router.
  • If you see a line that says "status: connected" and the IP address starts with "172" while the printer is probably connected to a network of comments. You will need to contact your internet provider or the one who gave you your router to disable the network of comments.
  • If you see a line that says "status: connected" and the IP address contains all other numbers, then the printer is properly connected to the network.

  If you have a situation like the fourth point above and then to see what the printer goes to press home to return to the main screen. From there, tap the icon of web services in the upper left corner of the screen. If you have a line that says connected the printer is properly connect to web services. Try sending an e-mail to the address of the ePrint on screen printer. If this prints then there is something wrong with Google Cloud Print.

  For iPhone, you want to make sure that the iPhone is connected to the same network as the printer. If it is and you are unable to print, then you will want to contact your internet provider and make sure that the multicast is enabled on the printer.

  Please let me know how it works for you. If you have any other questions, please let know what happened when checking the above and I'll have a better idea of how to help you.

  I hope this helps and I hope you have a great weekend!

• Envy 4500: HP 4500 envy does not print with Windows 10

  The printer is ready with no document in the queue.  When I press print, the printer n/t print and indicates that there is an error in the queue screen.

  Take a look at step 2 in this link.

• HP Envy 4502: hp 4500 series cartridge not printing yellow

  Hi, I changed the cartridge color tr twice, but all characters diagnostic outs show that the color of the yellow ink is missing, but black, blue and Red are perfect. I tried the head cleaning etc. nothing works. Someone at - it give suggestions on possible fault. I wonder if it is the failure of the print head. Thank you.

  Hey @telboy1949,

  Welcome to the HP forums!

  I see that you have some problems with a 4500 want cartridge that is not printing yellow. I can help with that.

  First of all, the envy of 4500 doesn't have a printhead integrated, which is part of four cartridge systems. This document will help you with Troubleshooting cartridge. If you arrive at any directive talks about changing the cartridge can instead contact HP technical support by clicking hereand filling out the form below.

  I hope this helps you with your impression and I hope you have a great week!

  If this solves your problem then please let other users know by clicking on accept as Solution on my post.

  If you appreciate my help so please let other users know by clicking on the icon below my post thumbs up.

• Printer Envy 5540: 5540 Envy will not identify paper

  My HP Envy 5540 printer was working fine, then stopped due to out-of-paper message. It is not paper. What can I do so that he can recognize there is paper?

  Hi @Dayala11,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you have a printer all-in - One HP ENVY 5540 who not print because it says it's "on paper." I would like to help with that.

  Here is the document of support with this problem - shows "on paper" and did not choose the printer paper.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.