HP Envy 4502: password printer installation

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• HP Envy 4502: Wireless printing/scanning issues

  Hello

  I brought a new printer two weeks ago, it is a HP Envy 4502. It works very well and I have no real problem. I set up and connected to my wireless router to be able to print and scan wireless.

  There is a slight problem, when I turned on my printer it connects but when I try to print or scan, that he says that he can not connected, but on my printer there is a blue light to show that it is connected to the network. When this happens, I keep looking for networks again, re - connect to our, and then type the password and then when I go to scan or print it works fine. But I have to keep doing this. I put it up to our router and it connects very well... but it won't scan or print... I have to re - enter our password to get the printer to print or scan.

  Any guys help?

  Hello @Diana90!

  Thanks for getting back to me so fast!

  With the additional information that you have provided I'm sure I know what the problem is.

  Your printer is not like your computer, in the sense that it will not re - connect to your network automatically once it has lost connection. The printer technology isn't quite as sophisticated. The printer will be held right on the wireless settings that you entered and assume that it is still connected. If you disable the router off, the printer is always kept on the parameters he used before. He will not ask a new IP address once the router is switched on again.

  I hope that all makes sense.

  The good news is, you can solve the problem by simply turning off your printer front to turn off the router, and give then the router all the time needed for a start back up when you turn it on, before you turn on the printer.

  Hope this helps!

  Thanks again for posting!

  

• HP Envy 4502: HP printer Envy 4502 & Windows 10

  I've recently updated to windows 10 and my HP Envy 4502 printer will not print.

  I removed the drivers and downloaded new drivers and software, but still the same. I can run a test print and all others using the HP printer Assistant, maintenance of your printer, I can print a Diagnostic print quality report. So this shows me that the printer driver works OK just that the interface of any software to print is not.

  When I use other milder like Microsoft word and Notepad of paper but coils I get nothing printed on the printer.

  I use wifi to print so no direct wiring is connected, but as it seams above prints without it during a test print for not being the problem.

  I have another printer of another brand and it is even.

  Can someone advise?

  Thank you

  You nailed... I did as you say and manually selected HP and HP Envy 4500 Series and it worked.

  Thank you so much happy... \m/

• HP envy 4502 not connect to the printer

  Hello, I bought the HP envy 4502 for College this fall semester. My apartment complex has free WiFi and lets my computer and laptop to separately connect to free wifi. I have first installed my printer that I was instructed to do. Then, when I download the installer on my computer it downloads perfectly. However when I move 'install' on my computer my printer is not found. I went to Wal-Mart, thinking that if I bought a USB cable, it would solve my problem. I plugged in the computer and the printer with the USB and printer 'ENVY 4500 series' has been designated now connected via USB. Now, the next step was to configure the device. My printer is not set to join the wireless network. "The device is not accessible. My Hp product registration was a success, however, I forgot to add my HP printer connected account. I looked on other forums, and because I live in an apartment the IPS are slightly different because the wifi is used throughout the complex. When I manually setup wifi with the same ip addresses, connectivity still does not. I really need your help. I paid a lot of money for this printer wireless and school starts soon. I need this printer! I downloaded the latest driver. I have Mac OS X 10.8.5. Also is it possible to use my printer as a wired printer wireless with my USB cable?

  Hello

  I haven't used a MAC in 10 years so I can't help you with MAC issues.  Your PC has a USB 2 port, so you should be able to connect the MAC to the printer using the USB 2 cable.  Follow these instructions.  There seems to be a lot of warnings I have gottcha.

• HP Envy 4502: printer connection on my laptop wireless problem

  I installed the software on the disc that came with my new HP Envy 4502 printer on my HP laptop. He says that the software is installed correctly, but the printer is not connected wireless. Have you tried connecting via the usb cable and it worked. However, whenever I try to connect wirelessly, it fails to connect.

  I tried troubleshooting tips sevral time but still have no luck.

  My husband was able to insert the disc into his Dell laptop and connect the printer even wireless with no problems at all. This laptop is Windows 7 Professional.

  I'm getting more and more frustrated by the present, thank you I am a novice where computers re concerned, but that he thought that by purchasing an hp printer to go with my computer hp laptop, things would be easy.

  Help, please

  Take a look at this link on the implementation of WiFi.

• HP Envy 4502: Installation

  I can't install the info on the HP disc function does not work on my laptop. Download the details by the way?

  Hi @Frankiebm,

  Thank you for visiting the Forums from the HP Support! I understand that you are interested in the software and drivers for your HP ENVY 4502, you run the Windows Vista operating system. Please click on the link below to download the drivers and full software features:

  HP ENVY 4500 e-all-in-One Printer series full feature software and drivers

  I hope this helps!

• HP Envy all-in 4502 a printe: impossible to finish this Eprint and find a claim code

  I bought a hp envy 4502 printer all in one, he says I need a code of request to add a device, however I looked all printed information all reports and I don't get all a claim code. No email address for it or anything. I'm not even an option on the printer, all eprint the without wire is configured and works fine but no option of eprint I printed status report, the test results page and the configuration page and this is the only options for all types of reports to print Please help me

  Hello

  Please try:

  On the printer Panel, tap ePrint ().

• HP Envy 4502: Will not recognize HP Envy 4502 when you try to print from Acer Chromebook

  I'm trying to get an Acer chromebook to print from my disk of google on my printer HP Envy 4502.

  I downloaded the necessary documents to HP and allowed everything that needs to be enabled on the printer.

  I am able to type the ip address of printers on the google search bar and put in place the HP software and print a test page from it successfully. The HP Envy is; However; is not listed as a choice of printers when you try to install it through the section of advanced setting of Chrome.

  In addition, I know that the printer has a unique e-mail address, but I can not print even to his email directly. It generates the e-mail, but nothing prints.

  I am able to print wireless HP Envy of my laptop.

  A definitive answer from anyone who has managed to do this would be greatly apprecaited.

  Thank you

  Hello

  It might be useful to install HP printing for chrome extension if you don't have already done.

  I've included instructions for Setup here.

• HP Envy 4502: HP Envy 4502 - do not print all colors

  I just bought the HP Envy 4502 last night. The printer is hung high and printing. The problem is that the colors are not loyal to the screen. This isn't the pink, red, Orange and yellow print correctly at all and the Blues and Greens are lighter than they should be. I cleaned printer heads and looked through all of the settings to see if I missed something. Wal-Mart wants to return the printer just to replace the possible defective color print cartridge. Thought that I ask here before you do this.

  Thank you!

  Hello

  I would say the same thing.

  In case you want to contact HP Support by phone, call 1-800-474-6836 or click on http://support.hp.com/us-en/contact-hp

• HP Envy 4502 print order

  Just bought the 4502 desire and I have a program that is a large database and I want to print a report of last month.  I would like to change the printing order to print last page first.  I use Windows 7.  In the past I could change the print order in the preferences, and now I can't.  Or I forgot something.

  I might have to return the printer for this reason, so please help.

  Hey @FDWanko,

  Welcome to the Forums of HP Support!

  I would like to help you with the resolution of the problem of order of printed page that you are having with your HP ENVY 4502 e-all-in-one printer today. I did a survey and found that the functionality you are looking for is not available with the HP Envy 4502 print driver. However, I found a solution that should work for you fine.

  In order to get the function of control of page you are looking for, you need to load an alternative driver on your printer.

  How to add another driver:

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP ENVY 4502 and left click on printer properties
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  9. After selecting Deskjet 9800 hit next complete the new driver Wizard
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your printer in HP ENVY 4502
  13. Click OK
  14. Finally, right click on your HP ENVY 4502 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK
  18. Try to print your order of the desired page.

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• HP ENVY 4502: New out of box want 4502 says 'the following ink cartridges need to be replaced.

  I bought a new HP ENVY 4502. I have out of the box, follow the installation instructions precisel before 4.9 step. The printer says 'Cartridge Install' with a blue under circle. I can't go any further.

  I turn the machine off and on again and everything looks OK and I can continue with the installation.

  Is this normal or does indicate that there is a problem with the new printer or cartridges provided?

  Thank you for your help; I look forward to a response

  Hi @johngray,

  Welcome to the Forums of HP Support! I'd love to help you with your newly purchased 4502 envy. From your description, it seems that you have seen the 'Installation cartridge' message with a blue circle and could not move forward through the installation until you turned the printer off and on again. Your message, it sounds like once you have turned off the printer and turn it on again you were able to complete the installation, is that correct? I think that maybe there was a minor hiccup and the printer does not detect that the cartridge was installed, I don't think that it is an indication of how the printer will behave in the future.

  If you encounter any other complications please let me know and I will gladly make all that I can to help.

  If it meets your needs, please consider tagging this post as solved by clicking on accepted as a Solution below to identify your problem as solved! Thank you.

• HP Envy 5540: Printer Hp Envy 5540 randomly printed the Network Configuration Page

  Hello!

  I bought this printer about a month ago. Set up the connection to the printer wireless with my wifi, and my understanding is that the printer is protected like my wifi and use the same password in order to print something. I kept my printer connected and 'standby mode' since I put in place. The night last at about 23:00 when I was in bed, the printer turned on randomly and printed a "wireless network configuration page" that has had a lot of information, including the IP address and listing my name wifi as well as the names of my neighbors wifi in the surrounding apartments.

  I'm trying to understand why this printed, because I certainly did not do. Anyone have access to my wifi, or has someone may simply try to print something and selected my printer as it should appear on the "list available connections on the computer of anyone, given that the printer is turned on? How could they print this sheet of network configuration if my printer is password protected?

  I'm mostly concerned about someone who has access to my internet if they could print this page somehow, but maybe it happened just when they tried to connect to it, and it did not work while trying to fix MY printer?

  I would appreciate any idea on the issue.

  Thank you!

  Hi @printerprob5540,

  Welcome to the HP Forums!

  I saw your post on how your HP Envy 5540 randomly print a Network Configuration Page. I'm happy to help with this problem!

  I find it very strange considering the only way to print the Network Configuration Page, AFAIK, is with the following steps:

  • Make sure that there are size A4 or US Letter, unused, plain paper in the feeder.
  • On the printer Panel, drag the screen to the left and then press Setup.
  • Touch tools.
  • Drag upward on the screen and then tap Network Configuration report.
  • A Network Configuration Page prints up to three pages of information.
  Figure: Example of a Network Configuration Page

• 4502 HP printer: printing HP 4502 for windows 10 software

  Just 4502 HP printer but can't find the software for windows 10.  Can't someone please this me in the right direction.

  Hi @sylvialomax,

  Welcome to the Forums of HP Support! I see you want the software and drivers for your HP Envy 4502 and the computer running the operating system Windows 10.

  You can use the HP printer install wizard for Windows , it was created to help Windows 7, Windows 8, Windows 8.1 and Windows 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

  OR

  Here is the link:

  HP ENVY 4500 e-all-in-One Printer series full feature software and drivers

  I hope this helps!

  Thank you

• On Envy 4502 error code

  My new 4502 envy was working fine until I loaded the software on the drive.  Now, I try to print, and it gives me junk on the paper and then stops and gives me the 0XB3B207B6 error Code.  Can someone help me get out of this mess?  I can't even stop the printer according to the normal procedure.

  Hi CowboyKen,

  Welcome to the Forums of HP Support! I see you found an error on the front panel of your HP Envy 4502 code, once you have loaded the printer software, the error code appeared.

  I would like that you start here: "Problem with print head", "printer failure,' 'Ink system failure', or '0 x.' r 'C2 '.... "Control panel displays error on the printer

  «Because there are many variations of these "problem with print head", "Printer failure," or error messages 'Ink system failure' and alphanumeric codes, we have provided guided a few steps to help you troubleshooting document for your mistake right.» Select the statement that best fits your situation. »

  Please let me know the results, I'll watch for your reply.

  Thank you

• HP ENVY 4502 e-all-in-one Prin: scan of defunct computer ENVY

  I have exactly the same problem as the last poster. You guys repaired my 6 month old Pavilion and in doing so, installed a new "BIOS" with the new internet adapter. At this time there the 4500 WANT stop talking to the computer. All the machines in my house can be printed on the 4500 ENVY, but the printer doesn't recognize not all machines for use "scan to computer". I have 7 Windoze as a system to 2 machines and XP with a third party, and you will find all the information on my last machine of flag on your number of order CSO # [personal information deleted]
  I spent about 2 weeks of my time, since the purchase of this Pavilion, chasing the gremlins and finally repaired. Now I'm having this problem with the 'DESIRE '. All this foo for all passing through hoops, installation, uninstallation, reset, definition, non-colmatage, clogging and I really resent all this 'have you tried this,' "have you checked with the community"... on and on.
  IF, suddenly, there is a problem with a firewall in my router, which was not a problem before (I checked the router using its web page and there is no firewall to be seen), which should not happen. If there is a problem with the use of Firefox, Zone Alarm or not using Windoze firewall, you guys should change your codes to take care of her. This includes coding for your printer.
  Being a former computer scientist for systems on issues such as the Apollo, B-52/Hound Dog, B-58, Verdan, redial, Bendix G-15, ad-nauseam, my suggestion is for your program to engineers to make sure the function loops before they something huck on the market. Having personally visited over coffee with Dave Packard and Bill Hewlett in the 1950s, I think they would be embarrassed by this whole mess... No phone calls, please, we don't see this solution HERE so that everyone can see.
  I now Mac users 'DESIRE '.

  Somehow or other the transceiver ENVY suddenly decided he will communicate with

  the router and other computers that are attached to it. I suspect that some gremlin went to

  work when I was forced to analyze some of my collection via the attached USB cable

  my new laptop to the printer.
  So ends another bunch of wasted hours, chasing the gremlins, jumping through many

  Creole proferred by the 'possible' HP engineers fix the system. I had kept a plus

  accurate count of the hours taken in these escapades, since I bought this laptop and who

  printer last spring, I would conclude that I had lost at least 3 weeks of days 8 hours.
  Bill and Dave would sympathize with me, I know... but they are not here, they are...
  I received a phone call yesterday, probably from the East Indies, judging by the focus.

  and said to the appellant that everything was 'OK' now.
  Thank you all for your efforts.
  Gruff, above and outside.