Not restored blackBerry smartphones!

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• Restore BlackBerry Smartphones do not put everything back

  We had a problem with our BES installation last week and reinstalled.  This caused a problem where on the phone it policy prevented it to activate and the solution was to wipe the device and put a political vacuum on the device.  This process is working and the unit synchronizes again; However, the backup, we did one of our VP (a storm on verizon service) phones is not restore its settings (font sizes, places of icon and various other things).

  I did the restore, without restoring the storage on board, both with the formatting.  Out the battery after you remove and let stand for 30 seconds to force it to start cold doesn't help either not.  I'm fairly inexperienced with blackberries so I hope I've provided enough information could someone help get out me of hot water with this exec.

  Thanks in advance.

  OK, found the problem.  The majority of the databases on the restoration is grayed out (I guess because he thought he had a policy preventing from getting these).  I wiped the device again, made an advance of restoration where a lot of things were is more gray and everything was like how it was before.

  Company activatiion is blocked at 63% and has fallen by 64%, as I logged in, but at least, it looks like it's working again.

  Thanks for the tips!

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• Need help to restore blackBerry smartphones

  I tried to downgrade my software of the device via the BB site (with browser plugin) 9630 later to the version previous because it was slowing down the device because I felt. the process was suspended due to the failure of connection and has not ended. But the backup process has been done at the time wherever she got interrupted. so I restarted the process and the phone works now but my data is not restored. Please tell me if there is any way I could get it back where he got saved on. Note: I only use the desktop software but just the browser plugin like I always do.

  Pleaaase help...

  Hi and welcome to the Forums!

  Only one hope and I honestly don't know how the method handles the backup. I hope it's accurate. Search your entire hard drive to a file with the extension of the IPD (*.) Search RPI)... deeply, hidden in the and as well as system folders. Inspect the results - the date / time of the files will tell you when they have been created. If one was created around the time that you were doing this update, then you can use it as source for restore:

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  Good luck

• Data not updated blackBerry Smartphones when inactive phone

  Hi all

  Recently, I removed my main of my device e-mail address while he is on vacation.

  I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

  If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

  Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

  Any ideas?

  I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

  Kind regards

  Erik

  Hi and welcome to the forums!

  We need to know what version of the software on your device.

  Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

  Thank you

  Bifocals

  KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

  KB00510 How to register a BlackBerry smartphone with wireless network

  KB02141 How to reset a BlackBerry smartphone

• Images of text may not of blackBerry Smartphones

  This new 9350 curve of love. Coming from a droid to Samsung Galaxy S, it's such an improvement.

  The curve is fine except that I can't send a picture in a text.

  I can email them, send to Twitter and Facebook but no texting.

  All text without images work fine. It is kind of a big deal for me as I do a lot.

  Any ideas?

  Sprint is the carrier. I have the plan.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider to support formal... "Everything" is a marketing term, not something technical on what services you actually have of them (not all the "Everything" plans are created equal!). And, if you pay them for this service, they are not of it.

  Good luck!

• Not have blackBerry smartphones to connect to internet

  I realized that my phone is unable to connect to the internet, even if I am able to send and receive emails from my phone and my wifi connection is fine. I tried to take the battery, return service directories to my phone and I also went to the registry option in the host routing table but does not change every time that I try to use the Web browser. It loads for a while and then the message "unable to connect to the internet, try again later appears. Is there anything else I should do? Thank you!

  Hello and welcome to the community!

  From your post, I can't tell if you do them in the order required... or know if every successful step as they should before moving on to the next step. So, with a strong carrier signal AND your WiFi radio OFF, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for formal support... After all, it's their network with which your BB is to have trouble communicating.

  Good luck!

• It is not driven blackBerry Smartphones Blackberry Bold 9780

  My phone was constantly display an error message and sometimes the screen turns white. He finally stopped and goes to market any more. It shows several times have a light red as if it lights. How can I hv it fixed?

  Start your machine Safe Mode.

  ***********
  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

  Once you are in Mode safe mode, remove all your applications from third-party Options > device > Applications.

  Then do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  It starts normally now?

• Help restore blackBerry Smartphones

  I changed jobs, and Enterprise servers changed, the departing company sends so a wipe machine... I thought no problem, I got a recent on Office of BB full backup... when I go to restore, many fields that have many entries are grayed out... and say that they are read-only and will not restore... criticism are

  Addresses

  Block-memo

  Password keeper

  Someone has any idea how to restore these for my BB?

  Thank you

  Mark

  Go to Options. Type 'book of service' in the top search bar. Select address maintenance of the list of results. Y at - it a directory of office services [SYNC]? If so, remove it. Then try to restore again.

• Restore blackBerry Smartphones will not recognize file

  Successfully saved Curve 8330 DM V 4.1.   (advertising to wipe the Pocket due to an upgrade of the server.)  Tried to restore to 4.7 V curve and does not recognize the file.

  First thought is to restore an old 7130 telephone first and then make a return upwards on a newer version of DM to then restore on the curve.

  Any ideas?  Solutions?  Thank you!

  ON the device itself, look at the Options > Advanced > Service books.

  Located and scroll to the [sync] service book entry. Press Menu > delete.

  Perform the backup to the device and when filing for Service books and locate this book menu and press of servcie > UNdelete.

• BBM contact to restore blackBerry Smartphones

  Hello..

  I have the BlackBerry Curve 9360 with BBM 6.x version.

  A few months ago, I upgraded in BBM v7, which cause the BBM app runs slowly.

  Then I tried to restore to previous version by myself (cloth, etc.), but still I did not downgrade from my BBM version.

  I therefore decided to go to the service center and ask them to reset my phone in the State brand new.

  For the moment, I was sure after I reconnect using the same Id BB BBM contacts will be restored automatically.

  But after that I got my phone from the service center (BBM v6.2) and then tried to login using the same Id of BB, I found that the BBM contacts are all gone.

  Unfortunately, I have no any external backup for BBM contacts.

  I am a newbie in this stuff and need some information about several things:

  (1) does the v6.2 BBM version causing the contacts passed (is not) while using the same Id BB?

  (2) if so, if I upgrade to v7 and re-login using the same Id BB, will be my BBM contacts restored?

  (3) is it possible to use the v6.2 release and get restored BBM contacts?

  Thanks for your comments

  Hello gutijose14...

  Thank you for your comments,

  After having had a problem with performance in the previous update, I think the upgrade to v7 or above will be my last option.

  In any case, after searching in my PC, I found an old BB backup data using BB Desktop Software (*.bbb), and after I restored it on my camera, I found "BBM-(yy-mm-dd-hh-mm).bak" files in my BB device.

  so I tried to restore my BBM contacts since the last file using surveys BBM-> Options-> system restore, and I managed to restore about 80-90% (because it is an old backup) my BBM contacts and I agree with it.

  So, private affair and just a tip to all of you who read this post,.

  Please download BB Destop software from the official website of BB and backup ALL your data on your PC now, even if it is not any problem with our unit right now,

  because we do not know what will happen to our device in 2,3 or 4 weeks/months in the future...

  It's always nice to have a backup.

  Concerning

• Does not start blackBerry Smartphone App World on Curve 9300

  I received a notification that Blackberry World 4.3.0.32 was available on 21 May.  Has launched the process of update, but was informed that I didn't have enough memory available to move forward.  Cleaned space and tried again... without success.  Now world BB does not start (no error message just remains to the home screen).

  I reinstalled via 'http://ca.blackberry.com/apps/blackberry-world/download.html'.  Everything was going well an installation process, but it does not solve the problem.

  O/s version 6.0 Bundle 2647

  Current installed App World - 4.3.0.26

  I did the usual, including the "pop drums" restarts, but to no avail.

  Hey docollyer,

  Thanks for the reply.

  I would suggest to create a backup of your data through BlackBerry Desktop Software (device > backup).  When finished, and then follow the steps in this Article: www.blackberry.com/btsc/KB14058 and test BlackBerry World before you restore all the data.

  Let me know if you have any other questions.

  See you soon.

• How do I Back-Up/restore BlackBerry Smartphones?

  I backed up my BlackBerry and tomorrow I'll probably get a new one.

  How to restore this back to what I have on my current BlackBerry?

  I just plug it back in and click 'restore'...?

  It's my third-party applications? Will be restored?

  When you receive your new phone, plug it in and go to backup/restore in DM and then restore and if it does not find the backup you made, you should be able to navigate to it and install it.

  Except if you have made a backup for your third-party applications, you will not be able to restore those and will have to reload them.  This link should provide you with information on how to make the third-party backup app:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&message.ID=23416&query.ID=151065...

• How to restore blackBerry smartphones memos?

  Hello.  I have an 8830.  I discovered today that some of my notes have been removed or something that happened to them.  Is there a way to restore from my last backup and restore session?

  Thank you

  Of course, Desktop Manager > backup/restore > advanced.

  In the left pane, select file > open, navigate to the correct IPD backup file.

  These data will be displayed on the left. Click on the memos to highlight and then the arrow to the right to move these data on your BlackBerry, and then follow the prompts that ensued.

• Name of the caller is not showing blackBerry Smartphones don't not (single issue)

  Dear all,

  I wonder if anyone can help please. When I receive calls on my Blackberry Curve 8900 - the name of the appellant are not displayed on the screen (only the phone number). I saved all the names in my address book. I find it quite frustrating (I never know that name and had to memorize numbers).

  Thank you in advance for your help! Best regards, Irene

  Hello and welcome to the Forums of Support BlackBerry.com.

  It could be one of the three solutions... Try these:

  1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
  Set your country code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  Look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no