HP envy 7645: try to copy - document feeder failed to peak to the top of the original

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  1. don't you get an error code along with this error message?
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  I hope this helps.

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  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  When I copy in black ink by using the document feeder there is a vertical line either on the left or right side of the copy. It ranges from which side. I cleaned the scanner glass. There is no line if I put the paper on the scanner glass instead of using the document feeder.

  Hello and welcome to the HP support community!

  Lift the tray and look at the end of the width of the scanner glass.  (Even on the side of the paper feeds through).

  You will find a small slit of a window that is the same width as the window of flat glass.  Generally, you will find a piece of paper or dirt in the exact spot you see the line appear!

  Use a can of compressed air, or gently move away with a soft brush.

  I hope this will fix the problem!

  WyreNut