HP laserjet M425dn MFP 400: white pages when using the copy flow tray

Our HP laserjet MFP M425dn of 400 printer suddenly started printing blank pages when I food pages in the sandbox of copy on top of the lid and go through the routine of copy 'optimize '.  When I place the original on the glass, then select copy, copies are missing from the top of the page.  I spent around and in the settings and made sure that I selected the normal size of plain paper (not legal, etc.), but have not solved the problem.  Any suggestions?

There is a "Reset Factory Default" option in the Tools menu. Or you can reset the printer. This forum post has the details: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Cold-Reset-HP-LaserJet-Pro-400-MFP-M425dn/td-p/3105277

Tags: HP Printers

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