HP OfficeJet 7500 Center of Solution

When I first installed the printer 7500 for more than a year, the Office had an icon for the Solution Center that was very similar to that of my other printer Photosmart 3200.

When an automatic update for the 7500 appeared that I installed it on my 3 computers. This update is removed from the Solution Center and it was replaced by the HP printer Assistant who has no facilities to show ink levels, nor scan controls.

How can I get a solution for the 7500 Center?

Hi Dokie

Thanks a lot for all the help you gave me. I had a breakthrough on the issue. This morning, I've deleted 7500 on laptop software my wives and reinstalled.  She now has the HP printer Assistant which is completely different to mine. It indicates the levels ink, scan, and Fax, as well as links to the ePrintCenter, shop and public services.

It is very similar to the solution for the 3200 Center and I'm pleased that these two programs can reside on the computer. I didn't get rid of the 3200 as the 7500 when printing photographs, it is superior.

Now, I know what I'm looking for because I don't know I can solve the problem on my computer.

Once again thank you for all your help.

Tags: HP Desktops

Similar Questions

  • OfficeJet J5750: Center software solutions suddenly stopped-Windows10

    I have an Officejet J5750 All In One printer connected to a PC HP Pavilion P7. Used as a scanner for several years now.

    About four months ago, I've upgraded to Windows 10. Scan continued to work. Last week, suddenly, the center of Solution software doesn't work. Click and get nothing.

    I downloaded the software current Win10 OJJ5700_Full_Win_WW_140_404-4, uninstalled and reinstalled twice.

    I have not ran the Support Assistant - no solution. I ran the HP print and Scan doctor and scan test worked as expected. But the center of still will not work.

    The center of Solution called Hpqdirec.exe, so I ran it directly, as an administrator and Win7 compatibility. Nothing.

    I have not installed new software. Of course, I get frequent updates of Windows 10, but I can't untangle this Pandora's box.

    The software Windows Fax and Scan is more primitive and will not create a PDF file.

    I found a scanning module - hpiscnapp.exe and it works OK, although it does not resemble the digitization Solution Center screen. But it is a workaround, does not save the default values and has the functions as a sheet feeder. Restore rather the Solution Center. But I'm out of ideas.

    Anyone?  Thank you.

    Bruce

    Hello

    A lot of similar problem. Please check the following post:

    http://h30434.www3.HP.com/T5/inkjet-printing/HP-quot-Solution-Center-quot-for-C7280-all-in-one-printer/m-p/5426302#M515995

    Kind regards.

  • HP Officejet Pro 7555: HP Solution Center

    I'm trying to find a download for the HP for my HP Officejet Pro 7555 Solution Center, if I can do scanning.  Any help would be appreciated.    I downloaded a file from the HP customer service, but when it goes to install, it says that it is newer dated system files and stops the installation.  Thank you

    Hi @kcantrelle,

    I see that you are trying to download and install the Solution Center. You download a complete software for the printer, or have you found something online for the center of solutions specifically?

    I suggest using HP printer Installation Wizard to get the full feature software and driver that includes the center of solutions. If please download and run the Installation Wizard for Windows HP printer and let me know if this allows you to install.

    The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.

    I hope this helps.

  • OfficeJet Pro L7780: HP Solution Center

    I see I'm not the only one having this problem since the day of security Windows on Janualy 4, 2016. I executed issued alerts here to support.
    Basically what happens is that I can open the Solution Center, but when I try to open either Photo or Document scan I get a gray pop saying "The HP Imaging Device was not Found" it tells you so what do I do, but all of these steps have failed.

    I noticed something is in the Device Manager, devices for imaging and printers, Officejet Pro L7700 under events, I also have this message.
    Devies Imaging ' device USB\VID_03F0 & PID_2312 & MI_00\6 & 36fd2d51 & one & 0000 also requires installation. »
    Printers 'device USBPRINT\HPOfficejet_Pro_L7700\7 & 30237294 & 1 & USB001 requires installation."

    I'm a complete novice, but for me the finger seems to be pointing to my USB drivers or control. Anyone have any ideas?

    Perhaps I should mention the printer works fine

    Thank you.

    Hi @Knocklong44,

    Welcome to the HP Forums!

    I noticed that you are unable to access certain features of your HP, with your HP Officejet pro L7780 printer solution Center. I'm happy to help with this problem!

    Please, try the following steps:

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    Hope these steps help!

  • Can you see the ink levels Eprint Center for the OfficeJet 7500 a/E910

    You can monitor the eprint Center ink levels for the OfficeJet 7500 a/E910?

    Hello Deborah,

    To answer your question, you are not able to check the ink of ePrint Center levels. The only thing you can do in ePrint Center is to monitor the status of your print jobs you send via ePrint and monitor the connection status of your printer for the recent servers ePrint.

  • HP Officejet Pro 8000: HP Solution Center

    After the update of Windows of the 29/12/2015 (Microsoft Windows KB3132372) was installed, I encountered problems with the HP Solution Center (I tried to open it and it would immediately crash when he tried to open).  I uninstalled later (just the center of Solution, NO drivers or anything else, so my printer HP can still work).  I then uninstalled the update of windows above.  Now, HOW can I reinstall the HP Solution Center (given that the uninstallation of the update of windows should allow open)?

    Hello

    Download and follow the installation complete client software feature of your printer and select Add additional software, follow the software selection and check the HP Solution Center application to reinstall.

    You can download the software FRO the link below if you don't knonger have the installer saved on your PC:

    http://ftp.HP.com/pub/softlib/software12/COL31310/bi-109426-3/OJ_SF_P8000_A809_Full_Win_WW_140_408-4.exe

    In addition, I suggest KB3132372 hidding for now, otherwise it will be reinstalled shortly:

    https://support.Microsoft.com/en-us/KB/3073930

  • OfficeJet 7500 has 910: officejet 7500 a E910a

    I use Mac OSX 10.10.5 - they have more a driver that will support the officejet 7500 has 910.  Y at - it a fix for this.

    Hi @adiedrichsen,

    Welcome to the HP Forums!

    I see that you are looking for a driver for your printer HP Officejet 7500 a E910a on Mac OS X 10.10, and I'm happy to take a look for you!

    There is no full feature software and drivers available directly from HP on this printer and operating system.

    However, there is a driver by Apple which gives basic printing and scanning capabilities, you can download this driver by accessing this Web site, HP v3.1 for OS X printer drivers.

    Scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan for iMac driver for HP OfficeJet Pro 8500 a A910a does not appear to be, by my colleague @Sunshyn2005. That applies to your printer and your operating system, as well.

    Hope that answers your question and have a nice day!

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  • HP officejet 7500 E910: unable to connect my HP printer to laptop

    I can't get my laptop (Toshiba Satellite) to connect with my printer HP, (Officejet 7500 E910). This printer was working with this computer until I experienced connection problems. Thought it was my router and replaced by the new router, (BelkinAC1750 DB). Router works fine with the laptop and another, (which has Windows 8.1). I can't connect either wired or wireless for printer or PC. I rebooted to update software that is recommended with this printer that is listed as compatible with windows 10 twice. When I run the HP software to solve problems, it shows the installation is successful, but I get a file error when I try to print.  I tried to reconnect several times to the network, but I think that the IP address on the printer set up display is wrong, but I don't know how to check this. The HP software troubleshooting help gives this as a problem, (the IP address is incorrect or a wireless network).  I disable firewall and antivirus with no result. I read all the suggestions I can find without success. I would like to reset the printer to the original configuration, but I can't find the method to do it. I think the problem is with the printer. Any suggestions would be greatly appreciated.

    I discovered how to reset my default settings for the touch screen of the printer. It's under the 'Tools' menu, I didn't just not scrolled to the bottom. I have reset to the factory settings and then you had to use the HP printer Assistant, but I connected the printer to the network successfully with the correct IP, 192.168.2.171. The two PC is now no trouble-free printing. I don't know how I got into this mess, but I know that it is with your help that I managed to find a solution. Thank you for your time and your efforts. You saved me time and money.

  • HP officejet 7500 wide choice option paper

    I don't really know what you'd call the Micro Soft Surface Pro 2, because it works like a laptop but it is also like a tablet.  My problem is when I want to print on my HP Officejet 7500 large-format printer, I can't choose a large format paper, because it does not appear in the options.  It was on my old laptop.  There was even a choice of paper size custom, but that does not appear.  What is the windows 8 or the surface pro itself.  I tried the solution everywhere without any help.  I need to print 12 x 12 for project this weekend.  Any help would be greatly appreciated.

    Hi kerobbymom, welcome to the Forums of HP. I understand that you are not able to select the page sizes large-format for your Officejet 7500 has large Format e-all-in-one printer on your tablet of Microsoft Surface. Looks like your printer has been installed with the built in Windows drivers and not the drivers of HP.

    This is the page for the driver for your printer: HP Officejet 7500 a large Format e-all-in-one printer - E910a drivers
    Select the required operating system and download the software HP Officejet full feature and the driver. Once it is downloaded to install the software and follow the instructions to install it.

    Let me know how that turns out.

  • OfficeJet 7500 a: officejet 7500 a and windows 10

    A3 format is no longer supported

    I installed the latest drivers again, but the A3 format no longer exists.

    Hi @Bart2015,

    Welcome to the Forums of HP Support!

    I understand that you are unable to select the A3 format for your HP Officejet 7500 a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I'm curious to know if the printer is using the correct printer driver. Check the device and printers to see if the class driver is used, rather than the HP driver.

    To devices and printers.

    • Press the Windows logo key + S to open the search.
    • Enter in devices and printers in the start search box and press or click devices and printers.

    If you see the printer HP Officejet 7500 a class driver, please re - add the printer using the HP printer Assistant.

    You can also run print and scan doctor to determine if the driver is damaged or improperly installed. Download and run the print and Scan of the doctor.

    What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

    Also, here is a link to the latest print driver if you need.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • Black line copy/scan number Officejet 7500 has

    OfficeJet 7500 has. When do face or scanning through feeding, copying or scanning has a vertical line from the top to the bottom, near the Center. When explorations or copies are made from the plateau, this line does not appear. We have cleaned the rollers and separator, but we always get this line in the middle. There is also no line when we print from the computer... Please advise as this is a brand new computer.

    Hello Ivrwm

    I hope that your trade goes well. If you have any other questions please post back.

  • HP Solution Center: HP Solution Center has stopped working

    I have a HP Officejet 4500 all in one printer, copier, scanner, fax machine.  When I first added the printer to my HP touch computer, everything was fine.  After that I have upgraded to Windows 10, things are complicated.  I used the HP Solution Center software for my scanner.  It worked yesterday, but does not work today.  I uninstalled the software and reinstalled, but now the scanner part does not appear in my devices and Solution Center still does not work.  I can scan from the buttons on the front of the machine, but I don't get the opportunity to change it before the scan is saved.  More embarrassing, and I hope that I don't have to buy a printer that is compatible Windows 10.  No simple solution out there?  I saw some other suggestions for similar problems, and they require a list of steps that I'm not comfortable trying on my own.

    Found the solution.  See that the other thread on this forum titled "Center of Solution does not work since the upgrade to Windows 10.  You should go to Windows Update and uninstall the security update 29/12/15, Microsoft pushed the 29/12.  Solution Center and then charge again.

  • OfficeJet 7500 broad a eject not the paper correctly what impression causing paper jam

    My Officejet 7500 a new large format ejects paper entirely causing the paper jam when printing larger documents on A4 plain paper printing. Is there a solution to this and is this a known problem?

    @TomAA, have you tried to do a hard reset with the printer?

    Hard Reset:

     
  • Large Format HP Officejet 7500 a: old options for printer recycling

    My all-in-one large format Officejet 7500 a has a broken belt print head.  There are also problems scanning that I decided to replace rather than repair it.  I live in a small town where there is no recycling options.  I'm looking for a way to get rid of the all-in-one former official.  Make a donation to repair/rehabilitation, a free recycling center, etc..

    Had to do a little research but found this.

    This is not a program I know nothing other than what I read on the page.  Looks like it is for the United States.

    http://h30248.www3.HP.com/recycle/lfbanners/?JumpID=reg_r1002_usen_c-001_title_r0004

  • OfficeJet 7500 E910 model: 0x61011bed error code

    0x6011bed error code is displayed once the printer performs an impression and to enable again the printer requires a lot of button pushes on the display of messages of 'OK '.

    I have turned off the Officejet 7500, disconnected from the power, waited a minute, deleted and reinstalled ink tanks and the print head, sucked and bluff visible dust but still cannot make the mistake go away for very long, with usually error code return after printing (print or receipt of a fax).

    I perform the extra step or need of cleanup for more than just a job printing after the error code clears?

    An additional observation: If the print job is multiple pages, once started the Officejet 7500 completes the task, but is to begin after the error code displayed is the problem.

    Hey @pauledinger,

    Thanks for getting back to me on this subject.

    Because you also get a paper jam error, you can click here to access the paper jam good troubleshooting steps. Once the support document opens just review the Solutions proposed to ensure that no paper or debris is hidden in paper path in your product. Support document also guides you through the rollers for the cleaning of the printer. Regarding a paper sensor, you can not clean the sensor itself. In addition, if the sensor is defective, it is a non-replaceable part on this model of consumption of the product. Therefore, a replacement of the entire unit would be necessary.

    After the jam troubleshooting steps, please try printing. If the error persists, can please click you here to send last programming Firmware update to your printer. The Firmware is the "brain" of your printer and control that made your printer and how your printer it. If there is a corruption in the internal programming in your printer, it can cause performance problems. Your printer must be in a State of 'ready' to 'send' to update the Firmware of the product. If your printer indicates a status of error on the Panel until the firmware update will most likely fail. Once the firmware update completed test print to see if the problem has been resolved.

    If the error state persists after checking for jams and completing the update of the Firmware a replacement of the entire unit would be the next step.

    Please let me know if the troubleshooting steps I've provided resolve this error state. Good luck!

Maybe you are looking for

  • HP Photosmart 5520: wireless radio does not

    I can't connect to my router. I run a wireless network test and he said that WE wireless... PASS, but he also said "the wireless radio does not work, contact HP support. Please advise...

  • Had to reinstall Money Plus 2008 and it does not accept my product key.

    I had money Plus Premium 2008 installed on my desktop crashed.  Now I installed it using the same CD on my new desktop PC, but it does not accept the product key.  What should I do?  Please help me.

  • WRT54G - page configuration Linksys in Italian (no English)

    I have a WRT54G, but somehow the configuration Linksys Web pages happens in Italian.  I bumbled through configuration, referring to pages FAQ Linksys (thanks for the screenshots!) ~ ~ but I much prefer having the configuration of Linksys in Englishpa

  • Word does not open.

    Thanks for the reply about Adobe not to open, but still, it does not address the problem of the word is not opening.    Removal of the existing Word files of the text so I can use them again don't go that far.

  • Reach the device OS Version in Java

    I would like to know if it is possible to get the version of the OS on the current device programmatically?  Extract sample would be greatly helpful.  Thank you.