HP Officejet Pro 8500 not low ink printing

I have printer HP Officejet Pro 8500 A909g all-in-one wireless.  I use laptop computers with Windows XP 32-bit, and Windows 7 Home Premium 64-bit.

I received an error message "Unable to print" - replace the following ink cartridge to resume printing (HP 940 M).  I replaced the single cartridge and all the cartridges and still have the error message.  I thought that maybe the Magenta Ink Cartridge, I bought was the problem and I tried another new cartridge of ink Magenta.  The error message was always the same.

I followed the "solving a problem" to "replace following the empty ink cartridge after I installed a new cartridge.

I even replaced the printhead to see if it would fix it, but no resolution.  Before replacing the print head, I could see the ink levels and he would show levels of ink full and empty intermittently.  Now it is blocked by the error on the screen and neither will meet press OK and continue.

This could be the cause of this error message?  You have a solution?  Is that all I can try to correct this error message?

Dennis

It sounds like the problem of reading ink cartridges could be caused by a bug in the firmware of the printer. There are a few things you can try to clear the glitch. First of all, make sure that you have the latest firmware installed in the printer. I'll link the instructions below. If the problem is still there after that, try to do a hard and partial reset. Do the hard reset first and if that does not work, proceed to the partial reset. If none of that works, the printer is locked on the error and must be replaced.

Update the Firmware

Tags: HP Printers

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