HP photosmart C 309: usb device

All of a sudden, my printer keeps showing remove the printer usb instrument.  No compatible USB device.  It's wireless and

We do not have a usb device.  Printer was working fine, then all of a sudden, this message appears on the printer

and nothing not printer even if only through the movement to pull the paper in and out is a white sheet

paper.  Nothing accumulates in the stone on the computer.  What can I do?

Hi @gailpolhov,

Welcome to the HP Support forum.

I understand that you have a printer all-in-one HP Photosmart Premium that displays a "Remove USB Device. Message to USB device isn't compatible", even if you have not all connected USB devices. I would like to help with that.

Sometimes of false errors like this can be solved by performing a power reset the printer.

Please let me know if that solves the problem, or if you need assistance.

In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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