HP Pro 8500 printer 910 publish the connectivity / offline

My HP Pro 8500 910 has played many years. Recently, he began to lose connectivity to the computer and disconnects when no touch button doesn't work on the printer including the power button. The doctor of scanning/printing HP said all is well, only after I have pull the plug of AC and repower save. Then, hopefully, after five minutes of inactivity printer the cycle starts again. I tried all the ten most 'no solution', nothing helps. The printer is connected to the laptop via a USB port that I moved the laptop and docking station. The only thing that I did is to uninstall and reinstall the original HP Print software. P.S. The e-print function works well and print when the printer is in "ready" mode Help!

My HP Officejet Pro over 8500-910 'connectivity' was resolved. The current design of my product does not have the e-print function be on permanently because it prevents the restart "standby" mode. Given that this feature has been disabled the printer works fine just without the e-print software on. Thanks to the Technical Support employee, Jennifer, she was able to help diagnosis the problem.

Tags: HP Printers

Similar Questions

  • Configure and analyze the Officejet Pro 8500 a - 910 problems has

    HP Officejet Pro 8500 has - 910, Win 7 Home Premium (64). Two problems, maybe!

    1. no response when I click on "scan a Document or Photo - open the scan dialog box.

    2. impossible to set up 'Scan to network folder Wizard' get error "...". cannot write to the destination folder. "Set read-only permissions or wrong."

    Downloaded the latest version of the software, twice, but still failed to get a scan on my computer file.

    Copy on the printer works fine.

    Right click on the folder specified to send the scan to and under the modification of the properties to read only to shared. Also, your operating system must be password protected, so if you do not have a password, create one. You have a particular anti virus or 3rd party firewall? Under manage scanning settings in the HP software scans enabled?

  • Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

    Hello everyone,

    the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

    1. waste of ink (each heads cleaning process consumes little ink);
    2. too much time (2-3 minutes) to prepare the printer after plugging.

    I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

    At this point, I ask:

    1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
    2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

    Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

    I hope that a solution to this problem. Thanks in advance to everyone will help me!

    Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

    With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

  • Where can I get a driver for HP Officejet Pro 8500 has 910

    Cannot parse anything

    Thanks but I tried several times, I go through all the steps & I think I have then at the end any communication with the printer. I tried to disable the firewall I have many problem withis hours invested. Past hoours on the phone with HP with a person that I could hardly understand to add to the problem. Time on the phone with McaFee & Linksys everyone. I have a hp Pavilion dv7-6b78us computer laptop that I am trying to connect my printer Hp Officejet Pro 8500 A 910. Large prints don't come to scan wireless & it suppose too. HP has their money but no service. Thanks for your help, maybe next time.

    Best regards from Wayne

    Then why you mark something as the answer when you got no response?

  • HP Officejet Pro 8500 prints incorrect color photo

    My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

    I restarted. I reinstalled it. The problem still persists. What else can I try?

    Gibas

    Hello Gibas,

    Welcome to the Forums of HP Support!

    It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

    You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

    Let me know if this can help,

  • The network file scanned Documents (PDF or JPG) = 0 (OfficeJet Pro 8500 has 910 bytes

    I have OfficeJet Pro 8500 910 has connected to the wired network with domain

    I created a shared network folder with read access to my computer (operating system windows 8 Pro X 64) through IP address of printer

    http://10.181.XX.xxx

    The shared folder has appeared on the screen officeJet and test with success, when I wear analysis on the officejet, the digitized file appeared on the network folder but with of size 0 bytes and does not open even it is pdf or jpg

    I have same door on the other computer is windows 7 PRo X 64 spouse for the same field and scanned documents open succefuly.

    Help, please

    My problem was solved by updating the HP 8500 has the latest firmware

    Thanks for trying to help me

  • OfficeJet 8500 has 910: Macbook Pro won't find my Officejet Pro 8500 printer

    Until recently, my Officejet 8500 910 has worked very well with my Macbook Pro, desktop computer wireless Mac and iPad.  Now, it will not be printed with any of these devices. Yesterday, he worked with my iPad, but today it says that it cannot find the printer. On my Macbook and desktop computer, it is impossible to find the printer when I try to add.  You can find the scanner and fax part of my all-in-one, but not the printer. I deleted all my printers and tried to add this back.  I've stopped and restarted. I checked that my printer is connected.

    I have same thing happened with a HP wireless printer in the 8600 series to work.  Sometimes he would find and connect.  Other times, it wouldn't. I appreciate all help.  Thank you!

    Hey @Jeanne33,

    Welcome to the Forums of HP Support! I hope you enjoy your stay here.

    I see that your Officejet Pro 8500 all-in-One Printer does not appear on your network. I can help you with that.

    1. As you only use Apple products means that the printer is no longer connected to your network or a parameter has been changed on your network. That being said, this is what we will do:
      Turn the printer off.
    2. While the printer is off, remove the power cord at the back of the router for a minute.
    3. When the lights came on the router, turn on the printer.
    4. Try to print.

    At this point if you are not able to print, then we will do the following:

    1. On the printer, click on Configuration, network and wireless view summary.
    2. If you see a line indicating connected the printer is properly connected to the network. If this is not the case, then, from the main screen, click on Configuration, network and wireless configuration wizard to add the printer to your network. Try once done printing.

    At this point, you should be able to print. If the printer still doesn't seem to add as a device for the Mac or appear on any other device and then you have a setting on the router that has changed. Your best option would be to communicate with the person who is provided with the router and ask them to do the following:

    • Open all ports.
    • Select multicast.
    • Disable MAC filtering/MAC cloning.
    • Disable the guest network
    • Make sure that the router has a band of 2.4 GHz.

    Please let me know if this allows you to print or if you have any other questions. If not, have a great day!

    If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

    If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

  • HP Officejet Pro 8500 prints on the computer starts

    I have an officejet pro 8500 has, when I turn on or reboot my laptop, the printer now says print and will not stop until the entire book is missing. Finally, it stops when you cancelled printing a few times. is there anyway that I can prevent this? When printing it prints only a few digits or letters here and there and he gushed the book quickly. Thanks, Mike

    Hello

    Please download and run the HP print and Scan Doctor www.hp.com/go/tools

  • OfficeJet Pro 8500 a Premium: loss of connectivity wireless when I plug the cable on Officejet Pro 8500 a

    Successfully, I can connect an ethernet cable to the ethernet on the back of my printer port and print to the printer via the cable network.  I can unplug the ethernet cable and configure the printer features wireless to the printer and print successfully on the network wireless to the printer.  However, when I try to use wired and wireless at the same time (both running), it won't work.  If I try to turn on wireless with an ethernet cable connected to the printer, I get a warning message on the home screen, indicating that wireless printer can not be configured or turned on when an ethernet cable is plugged.

    Is this a limitation of the hardware printer or I have the printer configured incorrectly?

    I tried to reset the printer default network settings and reconfiguration of network but still have the same problem as described above.  On a HP Officejet 8600 A separate premium, however, I remember that the two cables and wireless can work at the same time.

    Thank you very much for your help!

    Hello

    This is a limitation of the printer, either a cable or a wireless network connection may work, you cannot use two connection options at the same time.

    Kind regards

    Shlomi

  • HP Officejet Pro 276dw: printer is no longer connected to the internet.

    Via the web browser, I indicated (no doubt) that the administrative tasks have been banned from the control panel. Subsequently, identify yourself via the control panel is not possible.

    But today, I accidentally disable network functionality of my printer (also via the web browser).

    Result: through the browser I have more access to administrative tasks, because 'https://192.168.x.xxx' is unreachable! And as we have already mentioned, restore the network via the Control Panel also connection is not possible. Even restore factory settings is not possible.

    This wrong manipulation happened while I was testing the possibilities via webbrowser.

    Furthermore, I use Linux OS and works with the hplip driver, and I think that the DVD does not a recovery for Linux program?

    But I would be very grateful to HP when someone can help me.

    Is there a way to reset the printer via the hardware?

    Or is there another possibility to restore the network connection on my printer?

    HI Kristoffel,

    On your printer, please try and press 4 times the arrow to the left to access the Help menu. From there, navigate to find the factory reset option. Please let me know if you do not find this menu.

  • OfficeJet Pro 8500 a: replacement of the print head

    No yellow does not print at all, who are considering the purchase of the Black/Yellow Printhead to fix this problem.  Just replaced the yellow w/HP cartridge cartridge.  Printhead cleaning several times, tried the alignment (failed twice).  Printer is relatively old (model CM755A, CN12OBR1JJ series) and warranty expired in 2012.  Should I buy a new printer, or replace the print head will definitely cure the problem?

    Hello

    In most similar cases, the replacement of the print head can work sometimes and sometimes not.

    and given that the printer is a bit old, I'd say for an upgrade.

  • OfficeJet Pro 8500 a - problem with the wireless radio

    First of all, I'm sorry for my bad English. I hope that you have little imagination when reading. I'll start to describe the problem and the lower list, I hope, all the relevant information you need to help me.

    Yesterday, I bought a brand new OfficeJet Pro 8500 has.

    Since I have found a little bit of my computer and my router I configure for wireless connection.

    All whent fine, the printer connected to my WIFI network without any problem and I was able to do a scan using the HP scanning software. How ever, when you try to scan a document nother directly after the first that did not work. I got an error message on the computer telling me that the computer could not connect to the scanner and it could be caused by the firewall. I also tried to print a word document, but it seemed that the document could not be sent to the printer during the observation of the State of the printer. Finally I gave up the print job and began to study the problem.

    By using the service to help in the HP software that I did all the things he suggested me to do. I have disabled the firewall, open TCP/UDP ports, restarted the router, the computer and the printer in different combinations, nothing worked.

    All the while the printer was connected to my WLAN, indicated by the State of the network printer and the router. I was about to give up but thought I should try only to disable and enable the transceiver wireless in the printer. To my surprise this solves the problem. I was in a position of scan and print documents.

    Today, after work, I tried to do another analysis, and the same mistake was present. Once more I did magic with the wireless radio and it has temporarily solved the problem, but he came back a few minutes later.

    Summoriz, the error can always be corrected by disable and enable the radio wireless, but after some time (a few minutes) the error returns that it self.

    I played a bit and discovered that it is possible to access the built-in Web server during the error. Not all functionality of the EWS seems to work perhaps (it's OK) but I can't among many things has see the State of the network and I can even do an analysis using the integrated Web server.

    I tried to reconfigure the printer using the printer setup wireless and also after a reset of the printer and it does not help.

    I hope someone on this forum knows a solution to my problem.

    Useful information:

    Computer OS: Windows 7

    Router: Thomson TG784 (I have an internet connection, phone and TV provider and this box takes care of this)

    Encryption: WPA - PSK

    WLAN: 802. 11 b / g

    No filtering MAC or SSID hidden

    Other devices on the network are two mobile phones and a Motorola Xoom Tablet

    Printers, IP address: 192.168.1.81

    Firewall: WIndows (the router is disabled)

    Concerning

    Thord

    Problem solved. Reinstalled the PC s/w has little time and finally he solved the problem.

  • Laser Jet Pro M177fw: Printer stuck in the boot when powered.

    the devive won't initialize mode on its own. I can press the home button to access this screen, but nothing works from there. It will not print a configuration report and I can't find a sticker with the serial number anywhere on this unit. HP support isn't much help without the serial number.  Help!

    Hi @GaryW229737 ,

    I see that the printer is stuck in initialization mode and you cannot find the serial number of the printer to provide that assistance from HP. I would like to help you today.

    Typically the serial number is located on the back of the printer, or the printer, there should be a sticker with barcode with listed there.

    What happened before this error message? (paper jam, paper changed a toner)

    I have provided a few steps to try to see if we can solve this problem.

    Disconnect the USB/network/FAX and turn the printer on standalone.

    Check and remove any material packing inside the printer and toner.

    Do a hard reset to see if that will solve the problem.
    Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
    Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
    This ensures that the printer is full on and can help this situation.

    If the problem persists, perform a supply line by unplugging the power cord at the back of the printer and maintaining the power button down for 30 seconds and in the case of a power switch keep the power switch for 30 seconds before reconnecting it to power.

    Update the firmware of the printer. Drivers for MFP HP LaserJet Pro M1217nfw.

    I can send a private message with some one more step to try.
    In the forum next to your handle name simply click on the envelope to see.

    How is the printer connected? (USB, Ethernet, WiFi)

    Please let me know the results.

    Good day!
    Thank you.

  • HP Officejet 8500 printer A909b does not connect to ethernet wired network.

    This is my first time on a forum & I am hopeing for some successes my network with printer setting

    .

    I am networking two PC Win XP, SP3, running with a printer Officejet 8500 A909b via a Netgear router.

    Previously, I had the printer connected by USB to a PC as needed with no problems except having to change the USB between PC to print.

    I tried several times to uninstall and reinstall the printer software, disabled the firewall & Anti virus, reset the router, reset the printer network settings & them restarted everything with no success.

    I printed the network configuration page & tried to enter the address EWS (http://0.0.0.0) in the browser Web without success either.

    I found the lights on the printer on the ethernet port does not at all & tried four different ethernet cables all work elsewhere. I tried all four ports ethernet to the router also.

    Thanks in advance for any help I receive.

    Concerning

    Allan

    Hello

    As network lights are not flashing when the cable is connected and the PC works with the same cable, which seems to be a faulty network card defectueuse on printer, please contact HP and they should be able to help in this regard.

  • OfficeJet Pro 8500 first, working to the new router. Menu locked up now, wireless

    Printer is HP73053C (Office Jet Pro 8500 A909n first) converted from DSL to cable modem.  Now wireless cannot find printer and lost top buttons (Tools, ink level and help) features.  Windows 7 pro 64-bit.  HP support intervened during the WEB search and told me I was out of warranty for them to help me.  Reconnected printer on USB, reinstalled the drivers, (OJP8500VA909_Full_14.exe) thin printer on USB but still can not find way to unlock lock-up wireless.  Still no access tools, ink (try to get to the wireless configuration) or menus help, no answer on the softscreen buttons.

    Please, can anyone help?  Is it possible to perform a "hard reset" on the printer?

    OK, you can try a reset more mild # and 6 keys.

    If this does not work, can you get it to a stable State where you can load the firmware update?

Maybe you are looking for