HP support assistant tune of up to crashes in defrag

Similar Questions

• HP Pavilion Slimline computer of office: HP Support Assistant Tune up and Health Analysis

  I'm becoming exasperated by the regular failures reported during the monthly HP Support Assistant Tune up or analyses of health on my HP Pavilion Slimline desktop computer.     The display disappears usually before I do a screen grab.     But today, I got the following:

   
  So why the analysis of health is failing?      I don't know if all relevant diagnostic report is placed on my computer.     If they are produced, so I don't know where to find them.

  Or do I have a version of corrupt/out-of-day of the Support Assistant software?

  Or y at - it an explanation?

  I would be grateful for any light.     Thank you.

  Brian, welcome to the forum.

  I can't give you a good explanation for the problems you are having.  It is probably a bug in the software.  I had very similar problems when using Windows Update.  Do not install the updates without apparent reason.

  Here is the Official Site for HPSA.  I have suggrest by downloading and installing the latest version.  You must uninstall the current version before you start.  I'd be happy to hear the result.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• HP support assistant tune up

  Hello

  I have hp Pavilion dv6 2138ca laptop and windows 7 home premium (64 bit) family.

  in the hp support assistant, maintain, tune up

  When I try to adjust the settings, it says

  restore point set (recommended) check box

  box empty the trash

  check box clear firefox temporary internet files

  check box clear internet explore ' s temporary internet files.

  temporary clear folder check box

  am I supposed to put check boxes above?

  My question is - it safe to do this with the temporary folder? b/c it's 19 GB in size

  kindly tell me about the links from which I can understand these functions "s details.

  Thank you

  Tune up is similar to the Windows Disk Cleanup:

  http://Windows.Microsoft.com/en-us/Windows7/delete-files-using-disk-cleanup

  http://www.Microsoft.com/atwork/maintenance/speed.aspx#fBid=n8_ml-WTcOg

• HP Support Assistant - Tune Up did not finish

  Hello

  Compaq Presario

  Windows 7 64 bit

  I ran tune up with HP Support Assistant, and he ran for 8 hours on the 'scan the computer for hardware and software problems"without finishing.  There was a warning before starting the melody that he could take a "few" hours.  Is there something wrong with my program?

  Thank you

  Brenda

  Hi Brenda,

  Try the following

  Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the laptop.

  Kind regards

  DP - K

• Problem HP Support Assistant...

  Hello! I use a HP Pavilion notebook g4-1024tx. Each month, HP Support Assistant from my computer will tune to my computer. But I always see, because I need to use the computer for homework. Then, day after day, notch by notch, I found that my computer was getting slower and slower. I don't know why. I thought that I used CCleaner Disk Defragmenter and disk cleanup to clean the drive from my computer, what will make my computer go faster. But instead of going faster, it went even slower. This few days, then I discovered that maybe HP Support Assistant Tune Up will help you do. Yesterday morning I started the Tune Up, by pressing the last Tune had been delayed Up (10/01/2012). This Tune Up kept field of Disk Defragmenter Microsoft Windows treatment. Also, this Tune Up was working very slow, as slow as a turtle, it started yesterday and have not yet finished until today. As a result, I try to get help in the Forum of Support HP so I cancelled the Tune Up. Please tell me why. Thank you!

  Enter the BIOS by typing/holding the F10 key immediately after switching on the laptop. Use Diagnostics to test your hard drive.

• HP Support Assistant hangs and then crashes... reinstall does not

  Hoping someone can help me find the support Wizard, v7.0.39.15 is not installed.

  I have a HP ENVY 7200 dv6t Select Edition running Windows 8 64 bits; bought 1/2013

  Wizard support in the status bar indicates there are updates but if I run the wizard of support:

  • It brings together information
  • Scan your system
  • then always crashes (> 1 hr) on the preparation of the list of actions possibly Windows pops up saying the application responds more... and it stops.

  I tried:

  1. Uninstall from the control panel, download the latest version and reinstall (v7.0.39.15)... same result.
  2. Uninstall via Windows MrFixit for 64-bit systems, reinstalling... same result.
  3. Contact HP Chat... they repeat #1.., same result then tried to disable all unnecessary services... same result.
  4. Ultimately on the cat people asked me to do a restore system... at which point I refused given that all other software on my machine works well... I don't want to nuke my entire machine to fix the support Wizard.

  I guess that there are others in a similar situation... ironic that the software that is supposed to help me seems irreparable

  Anyone else have similar problems?

  Hey everyone following this thread I found a fix that has my back work support Assistant!

  Unfortunately, no help from HP, no fixed but less.

  To fix it, I changed the properties to launch Windows 7 compatibility mode and checked the run with administrator permissions. Don't know who did it, don't care really... my HP support assistant is back from work

  Here is a screenshot of properties that worked for me

  I hope this helps someone else... I got way more that I gave.

• Why my HP support assistant keep crashing?

  HP Pavilion dv7-6175us notebook pc, Windows 7 64 bit

  I did not major changes, no new software or hardware installed (just the usual gazillion updates for each * beep * program and operating system)

  I tried to uninstall and reinstall HP support assistant several times, but still keep the same error message, something HPSA.exe experience a fatal error, blah blah blah, the end of the world running screaming into the streets.

  I find it amusing (not really, to be kind) the program designed to help with problems is one that has a problem, I need help.

  Daisy, daisy, give me your answer...

  Hey,.

  Even if you have already uninstalled reinstalled try this way for me.

• hpdv7 support assistant keeps crashing

  hpdv7 support assistant maintains if crush cannot keep uninstalling and reinstalling the software 3 weeks old computer help

  Hey Stellatundra,

  I recommend to go ahead with the installation, and if you need drivers, you should be able to look in the Device Manager and tell that were installed on your Pc.  Your Pc might have are upgrades that were available but were not installed on your Pc.

  This link should help the recovery.

  http://support.HP.com/us-en/document/c02058933

  It will be useful.

  Thank you

• Contact Technical Support for HP Support Assistant crashing

  I have a HP Pavilion dm4 running Windows 7. I'm able to throw my HP Support Assistant program, but when I click on contact Techinical Support I get an error and must close the HP Support Assistant program. I have not used in one which seems to be a lot of time and I installed several programs and updated a bit since I modified it used. Recently, when I needed to update a program he had me install this IncrediBar thing and sort of thing search engine but I had no choice but to install it as the program I needed. The thing IncrediBar and a search engine thing screwed up my FireFox and Google Chrome browsers and I had to uninstall and install these browsers to get those back to the default home pages, and other options. He managed to restore the default values on FireFox but not on Google Chrome even if I uninstalled the IncrediBar thng and search engine thing and that was when I tried to touch Technical Support for assistance with Chrome and found problems with contact my HP Support Assistant Technical Support.

  OK, we have to use the process of elimination so.

  I need you to pick up a support assistant. Use this document and open the Recovery Manager and select "Reinstalling software."

  

  Select support assistant for the program that you want to retrieve.

  In addition, what is the error message when you select the section "Support Contact technique '?

  Let me know the results.

  THX

• HP Support assistant / crashes?

  When I try to "apply the patches and updates" it hangs just at the final fix. There are 4 fixes.

  1. define a point of restoration-pass

  2 check available disk space

  3. connect to servers from hp for new updates and alerts-pass download

  4. Setup/application, selected updates

  It hangs on the last update and have let it run for hours without change. Any ideas on how to solve this problem? Thanks in advance.

  I have a

  HP PAVILION ELITE HPE-530F

  WINDOWS 7 HOME PREMIUM 64-BIT EDITION

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the PC.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the PC.

  Kind regards

  DP - K

• H9-1245eo: update of inauthentic HP support assistant?

  There are about two hours that I was just browsing by chance youtube, one flashed black control top box to the left of my screen. Quickly, I open my task manager and saw that my cpu was used by an unknown program. The program isn't there anymore so I don't remember exactly what his name was, but I vaguely remember having the word "windows" in it, but also a form of the word "restoration" or maybe another word that was similar to it. Everything went pretty fast.

  I happened to have my office to the top at the moment, and coincidentally, I noticed that right now my office was being changed somehow. At this point, I have a dialog box in the lower right corner of my screen of the hp support assistant telling me to restart the computer and asking me if I want to do it now or if I want to do later. Assistant support on my tray icon had now changed color to a light shade of blue. As I looked closely at my desktop icons, I noticed that the icon hp support assistant had changed to a light shade of blue there as well. By clicking on one of the icons some results in the dialog box opening upward again. Looks like HP support assistant had installed an update on my computer without prior guest or indication he did so beforehand. Is this normal? Is - this as well updates from HP support assistant are supposed to work? Nothing like that's never happened before.

  I got a little worried, so I scanned my computer with malwarebytes and Eset nod32 antivirus, but none of them gave no results. I'm just being paranoid here, or is there something dubious going? For more information, HP support assistant is listed as having been installed today when looking at more in the sections "Add/Remove Programs", echoing 69.7 MB. I also noticed that there is a restore point created at the time of installation which confirms that the restore point would the following program: "HP support assistant 8.1.40.3.

  Here is a picture of new icons, as well as the dialog box that appears when you click on it (it's in Swedish):

  

  @GreenMario3000

  It seems that your HP Support Assistant updated itself the previous 6.x / 7.x version to the newer format HPSA 8.x

  With this new configuration of the HPSA program, you earn a few troubleshooting information - and you lose the ease of development in the older HP Support Assistant that so many people have used over the years.

  Why the tune-up's?

  No idea - HP does not consult with me on politics internal.  The smile.

  FOR INFO:

  HPSA Version 7.7.34.34

  • Assessed through Windows 8.1 - can run on Windows 10 in your environment
  • Provides the functionality of "Developed"

  sp68201 HPSA V 7.7.34.34RevA

  Documentation page: sp68201.cva

  HPSA 7.x is available in the pages of the site driver support for your computer:

  Desktop HP Pavilion HPE h9-1245eo Phoenix

  In this case, the value of the Windows 8 operating system > category utility open tools

  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

  HPSA Version 8.x

  • Assessed through Windows 10 - correct for this OS; may or may not work on your system because of support infrastructure (software support elsewhere on the computer)
  • Does not provide the update function

  sp71727 HPSA V8.0.29.6RevA

  Documentation page: sp71726.cva

  HP PC - troubleshooting HP Support Assistant (Windows, 10, 8)

  This may be the HPSA version that is on your system, now...

  ----------------------------------------------------------------------------------

  You can assign your Notify HPSA as opposed to automatic updates.

  Updates - when and how

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP ENVY laptop - 15-k112tx: Bios Update HP support assistant takes too long to install. !!!

  I have a Hp Envy-15-k-112tx.
  System SKU-K2N90PA #ACJ

  BIOS Version/Date-Insyde F.34, 19/12/2014
  Name of operating system Microsoft Windows 10 single Home Language
  My Hp support assistant hangs during installation of the UPDATE of the BIOS from HP (Intel processors). I have run several times now, but every time it crashes on installation. How can I update my BIOS?

  Go to your Support and download page & save the BIOS. Then click Run.

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-15-K100-notebook-PC/7234894/model/7407332#Z7_3054ICK0K8UDA0AQC11TA930O2

• HP ENVY notebook: Support assistant - unable to check updates

  HP Support Assistant does not work correctly. Try looking for updates/messages, it connects to the HP Server but then goes no further. I find myself with the following:

  

  I've deleted and reinstalled, but it makes no difference.

  (Interestingly, the HP support site is not recognizing my phone either on the option "identify now".)

  Laptop HP ENVY - 15-ah150na (ENERGY STAR)

  SN - [personal information]

  PN - N7H24EA #ABU

  Windows 10, 64-bit.

  Since there are about 3 hours, the laptop in question crashed and is now stuck in a loop of startup repair. It seems that HP Support Assistant is currently the least of my worries.

• Problem with HP Support Assistant

  When I open HP Support Assistant (in response to the message) it loads OK and when I press NEXT on the Welcome screen I get the homepage with a choice of 8 plates to the choice. Tile "updates and the updates" indicates that it is 'Important Update available' and when I click on the tile that will display the page 'updates & tune-up' with a total of 5 important updates selected for download.  However, that's all - none of the other links on this page responds to a click of the mouse and the button "Download & install" appears to be grey and has no reaction when clicked.

  I also get a message from my Norton security that there "by HP heavy CPU usage.

  Can someone out there please help?

  Longframbri

  Lets start with you help us by identifying your laptop completely.
  
  HP has made and sold more than a thousand different models of laptops and desktops over the years. It is difficult to help you if we don't know which specific model you own...
  
  Method #1: If the laptop boots into Windows, you can retrieve your product number by pressing Fn + ESC key.
  
  Method #2:
  Remove the battery and look in the compartment where the battery was installed. You should see a Service number with the printed part number and product name. Thanks for posting the p/n (with all alphanumeric characters) here. If you live outside of North America, it helps us if you post the country of purchase.  Also post the CPU type and prepare operating system installed. (AMD or Intel). P/n in the following image is the number of the product.
  
  
  
  Your description of the issue would seem to indicate that an uninstall of the HP Support Assistant and the installation of the latest version would be a good starting point.

• Cannot use, uninstall or reinstall HP Support Assistant

  I had a crash of hard disk and reinstalled from a backup, but the restoration was not complete. Things work pretty well, but not 100%. The key is that my HP Support Assistant PC health does not work and I can't uninstall or reinstall. They are not in the list of installed programs. I get the message that there is already a version of the wizard for help on my drive, whether the download don't reinstall or update.

  I have a HP Pavilion (all-in-One) MS-225 with Win7 Home Premium, 64-bit. It's a year and a half, is no longer under warranty. Is there a way out of this dilemma? Thank you!

  Frank

  UPDATE: I just got the update to run, but it gave me this error message:

  "HP Support Assistant Application Update / your system does not satisfy the minimum requirements for this patch." / However was cancelled. (1602).

  

  Arniceous,

  Thank you for your response and suggestions.

  After a lot of trial and error, I finally got it works as follows: first of all, I downloaded and installed the latest update for HP Update. Then I renamed the folder HP Support Assistant (didn't do any deletion again) by adding ".old" to it and retries, download and install the latest update for the wizard. This time, he worked and installed!

  So at this stage my PC is OK again and back to where it was before the crash of hard/restore disk. All HP now works as it should.

  I hope this can help you and others in the effort to repair that do not have HP help or a fix for.

  Frank D