HP support does not

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• Help and support does not work.

  Original title:

  win xp my help and support does not work

  Windows Help and support will not work

  Hello

  1. what exactly happens when you try to open help and support? You receive an error message?
  2. what service pack is installed in the computer?
  3 did you changes to the computer before the show?
  To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

  (a) click Start, run and type Services.msc.

  (b) double click on Help and Support

  (c) to set the startup type on automatic.

  (d) to Start the Service.

  See also:

  Menu help and bootable media will not open

  http://support.Microsoft.com/kb/555329

  Registry warning:

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows

  Let us know if it helps!

• HELP & SUPPORT DOES NOT OPEN

  Help & Support does not open. I have the msg "...". a service system does not work. To resolve this problem, start the service named 'help and Support '.

  I can NOT open help and support in order to start the service.
  Can you please help?
  Thank you
  John

  Hello

  ·         Were there recent changes made on the computer before the show?

  To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

  (a) click Start, run and type Services.msc

  (b) double click on help and Support

  (c) to set the startup type to Automatic

  (d) start the Service

  See also:

  Menu help and bootable media will not open

  http://support.Microsoft.com/kb/555329

  Registry warning

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/)

  How to back up and restore the registry in Windows

• I need a driver/files mouhid.sys, my mouse support does not work. Please thank you!

  I need a driver/files mouhid.sys, my mouse support does not work.  Please thank you!

  Hmm, a strange thing to have disappeared.  Do you have a virus or checked for malware scanner?

  The mouhid.sys file is supposed to be in % systemroot%\system32\drivers.  You pouvez find a copy of it in % systemroot%\dllcache.  If it's not in... \drivers and is in... \dllcache, recopy the... \drivers.  (You may need to do this in Mode safe.)

  Except for the above bit of luck, there are several ways to recover.

  1. use msconfig:

  Get your installation CD or locate a copy online
  Since an administrator account, run msconfig ( -R, msconfig)
  When "msconfig" opens, select the "Général" tab and click on the button "expand file...". »
  (This will open the window to "Develop a Source of Installation file")

  Enter 'mouhid.sys' in "file to restore:
  Enter the path to the DRIVER. CAB file in the \i386 on your installation media directory.
  (or browse to...)
  Enter "c:\windows\system32\drivers" in the "save in:" entry.
  Click "expand".
  'mouhid.sys' is now where never told you develop to...

  2 use the utility auditor of system files (SFC) to check the missing files and restore them if necessary.
  You will again need your installation media and, if you have installed the Service Packs, the CD-ROM for
  the latest Service Pack, you have installed.

  From an administrator account, type: -R, sfc/scannow

  SFC calls for, first of all, your installation media, and then later the service pack CD-ROM.  If SFC wants to replace the files, leave.  If the SFC rejects your Service Pack CD-ROM, read the KB900910 Microsoft Knowledge base article.  Note that this article applies to SP2, but is also applicable to the SP3.  Just use your common sense and use SP3 where the article refers to SP2.

  If you don't have a CD-ROM Service Pack 3, or order it (U.S. / Canada , Europe, Africa , Asia or South America ) from Microsoft or download the ISO (here ) and burn it.  Be sure to Select the appropriate language if you download ISO.  Note, I recommend that you install Service Pack 3 on a CD-ROM, rather than through Windows Update so that youpouvez use SFC with success!

  Please, vote if it is useful!  Please, click on Mark as answer if that answers your question.

• Why does dell support does not, keep popping up

  Why does dell support does not, keep popping up

  Hello

  you will have to ask Dell Suport this question, because it is their software that you have problems with

  Dell suport

  http://support.Dell.com/

  or ask in the Forums of Dell Support

  http://en.community.Dell.com/support-forums/default.aspx

• My driver support does not work all the time, won't let me connect, keeps losing internet connection.

  * Original title: SUPPORT of the PILOTS LOSE INTERNET.

  My driver support does not work all the time, won't let me connect, keeps losing internet connection.

  What do you mean by "driver support?

  If you have installed one of these offers of support software driver, you have installed malware.  The vast majority of them no useful software and installing a lot of malware on your computer.

  The drivers are not the soft thing you should normally be updated.  I recommend the updated drivers only in the case of a problem that has to solve, and it's rare.

  Is the ONLY source, you should consider for driver updates or OEM support site.  Even those who sometimes go way overboard in trying to update the drivers.  The latest Dell systems are equipped with updated software that checks for new updates every day.   In most cases, drivers are rarely updated after the first year of a product.

• Portege R500 - keyboard USB Legacy support does not work

  I have a Portege R500-124

  I use it to dock in the office and the lid is closed, so I need to enter a password for DriveCrypt and generally control the boot/BIOS from a USB keyboard. But no matter what I set the setting that is inherited from the USB in the BIOS, the USB keyboard does not work. I tried the keyboard connected directly to the R500 when undocked and it's all the same. I also tried BIOS 1.6 and that's all the same.

  USB keys are working and I can boot from them, but no work of measures (for example, F12 to choose the BOOT device) keyboard - the R500 doesn't seem to have the functional USB keyboard support until an operating system (Windows or Linux) has started.

  Any ideas?

  Ian

  > .the R500 does not appear to be the functional USB keyboard support until an operating system (Windows or Linux) has started.

  I can't confirm this, but I'm afraid you're right about that.

• HP support assistant-contact technical support does not

  I love my computer hp laptop Dv7 7250 Envy.  I used HP Support Assistant for various problems and updates.  This morning, I tried to use technical support and now it does not work.  I am running Windows 8 and recently installed updates.  HP Support Assistant version on my laptop is 7.0.39.15.

  Hey spectre0707,
  
  Try to uninstall HP Support Assistant and then re-install.
  
  First, download the latest version: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110990-1 & cc = us & dlc = in & lc = on & os = 4132 & product = 5316947 & sw_lang =
  
  Then, open Control Panel, go to programs and features and locate HP Support Assistant in the list and right-click on it, then click on uninstall. Once that is done, install it using the file that you downloaded from the link above.
  
  Although, if you are looking to contact the Technical Support for another question immediately, you can use this link:
  http://WWW8.HP.com/us/en/contact-HP/contact.html
  
  In addition, we are happy to help you here on the forums! So, feel free to start a new thread with the problem you are having, maybe we can help you.

• Satellite A665-S5170 button support does not

  Hello

  I bought this A665-S5170. 15 days back and there the Windows7. The button next to the switch does not work no. shortcuts work. IAM now very unhappy. I tried to install Toshiba assist, but its still does not. Help, please. Send me a message if there is a separate EXE to install for this button support.

  Thanks in advance.

  Suresh

  Thanks for the comments and for sharing this info!

• Your technical support does not recoginize my product code.

  Microphone is not recognized by VISTA - on map 2 & 4 microphone. It's a VISTA issue. Just got new PC from Cyberpower PC in April 2009. Very disappointed that Microsoft is ready to scrap VISTA - would be to wait. I've done a clean install twice. You won't anymore. I am a holder of shares - ready to drop you & Mac in the future.

  Hello Danquinnelly

  Please write to the Microsoft Forums.

  To help you better, please answer the following questions

  1. What is the brand name of the Microphone?

  2. do you have this problem with another computer?

  3. have you checked if the Windows Logo is compatible with Windows Vista when installing the drivers?

  4. have you tried reinstalling the drivers?

  It seems that the microphone is not properly configured on your computer. You can try to solve the problems more microphone/line-in following the steps, in order, to test, check the connections and the hardware, update the audio drivers and configure the audio settings of Windows. If you follow these steps in the correct order, you will fix the problem or you will find that the audio software must be configured or updated.

  Step 1: Test of an audio signal

  1. click on Start, then Control Panel.

  2. click on hardware and soundand then click manage audio devices...

  3. click on the recording tab.

  4. to test the microphone, speak into it. To test the line, send a signal to the line at the port of devices audio source (press play on the audio player). Look at the gray bars next to the name of the device under the recording tab:

  (A). If the gray bars next to the device name turns green, this device is active and an audio signal is passed through port microphone or line-in. This step shows that this problem is related to sound parameters in the software that uses the microphone. If you have not already done so, set the device selected by default and adjust levels. Once the device is set by default and levels are defined, use and adjust the sound recording or voice carrying software.

  (B) if the gray bars remain inactive and grey, the device does not have a signal. Leave the record open tab and go to the next step.

  Step 2: Check the volume levels and mute

  The volume of the speaker to the microphone and line - in may be activated or rejected. Use the following steps to check the volume of speaker for line and microphone levels.

  1. click on Startand then click Control Panel.

  2. click on hardware and sound.

  3. click on her.

  4. Select speakers, and then click Properties.

  5. click on the levels tab.

  6. click the button of Muted next to Microphone and on any other line that is cut.

  7. use the slider to increase the micro level and each line at least 75.

  8. click on OK.

  Step 3: Update the audio drivers

  You can see a front-end port microphone does not work, a recording device is missing in the recording tab, a microphone is not recognized when it is plugged in, or any other problem. There may be updates audio drivers that can solve this kind of problem. Use the following steps to ensure that the audio drivers are up to date.

  1. connect to the Internet.

  2. click on Startand enter the Device Manager in the start search field.

  3. click on the plus sign next to sound, video and game controllers.

  4. right click on the name of the sound material, and then select Update driver software....

  5. click search automatically for updated driver and wait for Windows to update the driver software.

  6 Windows checks a remote Web site to see if the update of the driver software is available.

  A. Si an update is available, let Windows install the update.

  Si an update is not available, proceed to the next step.

  7. once the update is successfully installed, test the microphone or line like that was made in step 1. If the problem persists, proceed to the next step.

  Step 4: Configuration of Windows registry settings

  By default, Windows Vista automatically activates microphones and line-in ports. Use the following steps to set the microphone/line-in port to be the default port and configure the logging levels.

  1. If the recording in the Audio window tab is not selected, open the sound and click the recording tab and make sure the State is defined as below.

  (- Port micro - A work) and set as default

  (B) - Line In - work

  (C) - Digital (port S/PDIF) - work

  (D) - stereo mix (mixer software) - disabled

  2. If several microphones or line - in ports are available, select the port you want to use. Click set as default to make this device default audio input device.

  3. If the device you want to use contains a small circle with an arrow pointing down, the device is disabled. To activate the device, right click on the device name and select Activate.

  4. with the selected device, click Properties, and then click the levels tab.

  5. adjust the slider up to 75% of its range.

  6. If the mute is enabled, click the button mute to reactivate the device. The mute button should show as a blue speaker without any red circle.

  7. If the Microphone Boost is available, adjust and + 20.0 dB.

  8. click OK to make the changes.

  9. test the microphone as was done in step 1 to determine if Windows is able to detect a signal from the microphone or line used.

  If you have completed all the steps and the microphone or the source device still does not work, the audio ports or the computer's sound hardware can be bad.

  It will be useful.

  Thank you and best regards,

  Dinesh

  Microsoft technical support

  Visit our Microsoft answers feedback Forum and let us know what you think

• The logo of help and Support does not open when I click on it. It has always worked before today, 7 October. Title: Help and Support

  Logo help and support on the office just stop working. How do you get it working again<>

  Click Start, run and type:

  %windir%\pchealth\helpctr\binaries\helpctr.exe

  Press {ENTER}

  If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.

  Ramesh Srinivasan . The Winhelponline Blog
  Microsoft MVP, Windows desktop experience

• Download driver driver page for HP LaserJet Pro M201n hp support does not

  Met the error after downloading printer driver for HP LaserJet Pro M201n for Windows 7 on the official support of the HP page: the requested URL /pub/softlib/software12/COL55789/bi-134296-2/LJ_Pro_M201-M202_Full_Solution_14101-a.exe was not found on this server.

  What is c?

  Hi @ghforoiu,

  I see by your post that does not have the driver downloaded. I want to help you solve this problem. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I met the same problem using Firefox. I tried to use Google Chrome and was able to download the drivers successfully. Please give it a try.

  If there is anything else I can help you, let me know. Thank you.

• HP support does not but not on list of program

  I have hp 2000 notebook windows home prem 7, it comes always error hpsf.exe has stopped working. serious problem. ICAN is not in the list of programs to remove it at downloiad a new, but I see you must have windows 8. I don't have it. so, how can I remove it from my computer though even I don't find it in the list of programs? I don't think I have that I get all the benefits of not getting the updates because it does not work. so, how do I find it to remove it and then reinstall it with the right pair. It isn't fair for me does not work. When even so, it's a 2000. whatever that means that it has been refurbished. It should all be new. Anyway, I did not any changes to this computer that I can't rem. by the way how can u get rid of things that r on your computer but not on your list of programming.   Thanks for the help.

  Hello flowerbud414,

  I see that you have trouble with the support Wizard on your HP computer. I have some suggestions that can help your question.

  You must uninstall and reinstall the program to fix the error message. If you are unable to find the program in the list "Add or remove programs", you can try to find it by using the program in this link. It is a program of removal of software and it goes into the registry of the computer and remove all parts of the program.

  Once you remove it, reinstall the program and the error should be fixed.

• WIndows Vista Help and support does not

  When I try to open the help and support, I get an error that says hel and support could not be started.  No code error or something like that.

  Hi StuartPaterson,

  Let's try a SFC scan to see if you have missing or damaged system files.

• Windows Help and support does not start

  Windows Help and support will not start. I get an error that sent me to the web site for help.

  Hello

  The 1st should help solve the problem, and the others are just in case.

  How to fix the Windows Vista Help and support
  http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

  Windows Vista and Support help pages do not display correctly
  http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

  "Help and support error" - Service not started
  http://WindowsXP.MVPs.org/Helpsvc.htm

  Difficulty of support and Windows Vista Help
  http://www.Windows-now.com/Media/p/36567.aspx

  I can not open Help files that require the Windows Help program (WinHlp32.exe)
  http://support.Microsoft.com/default.aspx/KB/917607

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Help and Support does not work as you wish

  Original title: Help and Support Center

  I'm finding that doing a search using Help and Support Center search box, looking for is more responses on the microsoft site, as it has already done. This aid was dropped for Microsoftxp home version 2002 service pack 3 , or is there a problem that I don't know about my system? Any help or information would be appreciated.

  For those who have experienced this problem

  I note that all solutions have been validated, IE

  1 re - install & support.

  2. run SFC/scannow,

  3. create a new user profile by means of microsoft suggeted,

  "Are not, (I repeat, not) work to solve this problem.»

  The only solution I've found that works is to

  1 create a new user

  2. move ( NOT copy) all of your files and folders in My Documents,my music, my pictures, and my videos folders of your damageduser profile for the new user profile in place corresponding installs under this new profile.

  3. do not copy or move hidden files or folders that you do not have created and hidden from yourself.

  4. you must also ensure you save settings, emails and contacts (contacts already in the .pst in Outlook file) by using the appropriate method for your e-mail program to allow for the recovery of these in your new profile.

  5. you can export your Favorites RSS (and biscuits)Internet Explorer under your old profile to a file in your new profile, and then import them from your new profile, after that you run Internet Explorer from here.

  6. don't worry about the programs, they are available to all users.

  I hope this can help someone else, who had the same problem I did.

  Aussie