HP touchsmart 520: usb ports hp touchsmart 520 side does not

usb ports side Device Manager does not tell all the works, but nothing picks up, but ports usb back all work

Greetings @idwer16.

Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that some USB ports do not work on your system. I'm happy to help you with this. As a start, please report the number of complete product for your computer. Check out the following, if you need assistance with this information. How can I find my model number or product number?

The side ports worked before?

Are the version of USB ports on the side of 2.0 or 3.0 on your model?

Have you tried updating the drivers on your computer? If this is not the case, the HP Support Assistant could help with this. On most models done component USB on board chip set drivers.

HP computers - using HP Support Assistant (Windows 10, 8, 7)
HP PC - troubleshooting HP Support Assistant (Windows 7)

Another document that could help may be Computers HP - troubleshooting USB (Windows 7) connections.

Please let me know if none of this works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

Tags: HP Desktops

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