I received a phone call, they said that my computer would crash. Is my computer at risk?

THEY HAD ME GO THROUGH A LOT TO TYPE IN THINGS, I DON'T HAVE TO BUY THEIR PRODUCTS.

Hello

It's a SCAM

they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card by obtaining information allows you to download the software to 'fix' or 'test' for your computer or install via remote access

read this:

http://www.Microsoft.com/security/online-privacy/msName.aspx

Microsoft has none of the unsolicited telephone calls to help you fix your computer

In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

Treat all unsolicited sceptically telephone calls. Don't provide personal information.

If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

Tags: Windows

Similar Questions

  • Received a phone call telling me that my computer was badley infected with the virus claims to work for co. support related to Windows. Is it a scam?

    Call sounded like it came from a call center in India, the appellant's Indian summer
    Call was pretty hard to understand, but the appellant said that he would send an email. (Nothing received yet)

    In a Word, YES!

    Microsoft won't tell you cold. So keep clear. If a few Anglo-Saxon words of choice or a whistle of the referees them gets the quick line in a bad mood!

    If in the mood, I'll play along to ask questions such as:

    "I need access to a certain segment of memory (maybe x 80000201) in order to redirect RDP to a new server while remaining in full control of the internal system process?

    "The program you requested me to install wonder for your PRODUCT ID to connect to you, what is it?" (It is best, if they are stupid enough to give you, I have them call the police after and report. In fact, tell the world)

    "The four digit code does not feel for me very safe. Can I change? Yes? OK, here's the new code security, fr7B7SWA7ethstU7AQe42CeCThAd33HEdeste4AT8UcReb2U.

  • I received 3 phone calls informing me that Windows Defender is hurting my computer and they will refund my money.

    * Original title: Windows Defender

    I received 3 phone calls informing me that Windows Defender is hurting my computer and they will refund my money. He also wants me to turn on my computer... I put him up until I can get the information... is it a hoax?  Thanks for any help...

    Hello

    Windows Defender is the antivirus integrated in Windows 8/8.1/10 and do NOT harm your computer.

    It protects your computer.

    @@@@@@@@@@@@@@@@@@@@@@@@@@

    Here's the advice I give on this type of phone calls:

    It's a scam.

    We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You are the only person who knows if you gave them remote access.

    If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Report phone scams

    See you soon.

  • Phone call informs me that my computer is infected with malicious software; it's from Microsoft. Is it?

    A person claiming to be from Microsoft "Windows - something or other' phones me to force me to go online to give them access." they always say they will fix the problem (whatever that is). If I don't respect, the intruder software can damage the system. They do not specify the nature of the software.

    Background noises heard during the phone call, I think it's operation "boiler room" scam with the many other appellants works in the background.
    Someone else has met such unsolicited phone call?

    Without a doubt a scam (a quick search forums answer will show several similar positions). I hope that you did not have access to your computer.

    SC Tom

  • I received a phone call supposedly from Microsoft saying that you receive many messages from my computer problem

    original title: Ammyy

    Today, I received a phone call supposedly from Microsoft saying you receive many messages from my computer problem and they gave me the address of the site above to verify the call.   They said that my computer has a virus, and they wanted to remove the virus.  I'm really uncomfortable about this supposed Microsoft contact.   They are part of Microsoft, it is a legal company of Microsoft, it is a society of Ammyy

    Hello

    of course, it's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Call to access the computer, recently received a phone call from someone saying that my computer has a virus online damage the hard drive.

    Recently received a phone call from a person saying that my computer has a virus online damage the hard drive.  They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it.  Is this a new type of fraud that goes around?

    It is not a new type of fraud, but it IS a scam.  MS does not give that kind of information, and they do not call users.

  • I received a phone call from a tech company (they said they serve Dell)

    I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer.  Is this possible?  Dell said that they do not call for clients and found that all the latest downloads on my PC.

    Wednesday, March 25, 2015 18:25:24 + 0000, Frantastic_70s wrote:

    I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer.  Is this possible?  Dell said that they do not call for clients and found that all the latest downloads on my PC.

    Almost certainly, it was a scam and with various names and phone
    numbers, one that has become very common these days. See
    http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
    and
    http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
    and
    http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

    In addition to their money get on your part to do anything of any value,
    If you leave them in your computer, who knows what they were doing or where
    What confidential information they stole.

    So if you have done so, I highly recommend that you do both of the following
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    1 do a clean reinstall of Windows.

    2. after reinstallation of Windows, change all your passwords.
    especially the banks or other
    financial sites.

    Since they have perhaps installed a recorder of strikes, changing just your
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  • Today I received a phone call from 'Human IT Solutions'. The operator said that I had reported an error and asked me to log in

    Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

    Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

    ADF

    Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

    Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

    ADF

    ADF, I received today a similar appeal.  When I questioned his information on the company, he was very defensive and said "I have no cold calling, I'm in East London" I asked him to give me the name of the software MS causing errors, during which he compiled a long list of file extensions and avoided the question.  When I asked her name and phone number so I can get my husband to call him back, he began to read a number on phone, but the figures '0-1', the line was cut off.

    I'm sure you made the right choice in putting an end to the conversation of what I lived today.  I have no idea how you would report to Microsoft, but wanted a response to you here to support your actions!

  • Received a phone call from 1-647-931-5619 saying they were from Microsoft saying that my computer has been infected. Are you peole?

    I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer.  You call people to warn him of this?

    Scam.

    See: http://www.microsoft.com/security/online-privacy/msname.aspx and

    See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows
    • Windows repair center
    • Microsoft technical support
    • Microsoft technical support
    • Windows Support Group Technical Department
    • Microsoft Research and Development Team (team of Microsoft R & D)
  • Received a phone call from someone who said they were representative Microsoft Care.

    They wanted to sell insurance on my XP MS software and fix my PC problems. They said that I reported as having many error events. Caller ID phone was DBT SOLNS CMA. 312-878-9660 # phone. They checked my license of operating system. He had me go into the event viewer and tell him how much the errors and warnings that I had. There were many. They want remote my PC problems and fix. I never had as much as how much they wanted to pay me. I told him he was wasting his time and mine. He is angry. I gave them nothing. He was an Indian, and I gave him nothing. He was very strong and I could hardly understand him with his accent. Because he tried so hard and I keep nagging at me to him, he was upset and said the * word. LOL I investigate these guys I hope the info I gave you are useful. Don't be fooled people. On 12 July. Kitimat, British Colombia Canada 2011

    They wanted to sell insurance on my XP MS software and fix my PC problems. They said that I reported as having many error events. Caller ID phone was DBT SOLNS CMA. 312-878-9660 # phone. They checked my license of operating system. He had me go into the event viewer and tell him how much the errors and warnings that I had. There were many. They want remote my PC problems and fix. I never had as much as how much they wanted to pay me. I told him he was wasting his time and mine. He is angry. I gave them nothing. He was an Indian, and I gave him nothing. He was very strong and I could hardly understand him with his accent. Because he tried so hard and I keep nagging at me to him, he was upset and said the * word. LOL I investigate these guys I hope the info I gave you are useful. Don't be fooled people. On 12 July. Kitimat, British Colombia Canada 2011

    This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

    Did you let him in your computer? So great notm - happy to hear! But if you did you are at serious risk for what he could have there (installed spyware? Steal the passwords?), and I highly recommend that you do the two following:

    1 reinstall Windows properly

    2. change all your passwords, especially those of the financial institutions and online stores.

  • I called the phone number of microsoft on the site and they said that they did call people

    I found the phone number on the Microsoft web site and called them.  They said that they hear and started trying to sell it again for me.  I'm confused.

    Hello

    What phone number and what site please.

    And read this information;

    Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    See you soon.

  • I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system for necessary repairs

    * O.T. > phone call

    I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs.   They have stated that they are from Microsoft but I didn't honestly believe that.  Has anyone else had these calls?

    Thousands have and you have reason to be wary.

    Read this

    http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/

  • I received a phone call from Global Computer Center, who said he had a problem with my computer

    I received a phone call from a Barry Smith of Global Computer Center? who said he there wasa problem with my computer and it took me through solutions, how to check if this call is genuine he was calling from the phone number is 0035361748210?

    I refused is an offer of assistance on the ground that it was not convenient.

    * original title - CONTACTS of PHONE *.

    Hello

    It is a type of scam. If they call again, don't give them access to your computer, like your security could be compromised. Just hang up, tech support companies good reputation are not unsolicited phone calls.

  • Call phone-received a phone call from a technician who said my system was sending error reports

    Today, I received a phone call from an Indian man who claims to be a technician. He said that my laptop has been sending error reports for the last 3 months. I had to call b - s because I had just my cell phone last month and it worked perfectly fine. He said that he was with universal Tech Support and when I asked him if he works with Microsoft somehow he said that his company works with Microsoft. I was really curious so I let the call and he told me to go to ammyy.com and run the software. I did and I let him have some light control on my laptop and I noticed that it wasn't really something that just move the mouse around the screen and he was not clicking on anything. He then said that my uTorrent was the question and I still called b - s. I installed it there, but I still have to download torrents. He said that my laptop has 4000 + error messages and they have been displayed on my screen. He decided to transfer me to his manager and that's when I hung up and restarted my laptop and run a full scan once more. What caught my attention, he was actually the registration # from my laptop and he repeated to me. The first time, they called the caller ID said "unknown name, unknown number." The second time they called a number actually popped up. (516-515-7279), I decided to give the number a call, and I didn't get any answer. I searched all over the internet and Ammyy scams pop up but all scammers are pretending be Microsoft certified technicians and I heard again scammers claim that they work with universal Tech Support. Now, I'm very curious to know whether or not Microsoft is doing a collaboration with this company.

    Hello NahDeeUhh,

    That's all just a scam

    Your PC regularly send error reports to Microsoft. This helps Microsoft determine what issues affect most users. During the transfer of these technical error reports information are transferred between your computer and the Microsoft server. NO personal data are transferred, so ask yourself "How did get my information?

    Any company (or individual) can get a database of potential customers, providing that they are willing to pay for this information. It may just be a voters list that could include your address and telephone number. Whatever list it's this list gives this company/individual details that they need to cold call you.

    Unless you have a contract to support prepaid with Microsoft, then Microsoft 'never' will call you about a problem with your machine. Yes there are Microsoft Certified Software engineers out there, but they do not work to make them work for companies that are independent of Microsoft.

    If you receive a similar appeal to new everything simply replace the telephone receiver and have no more to do with the appellant. Under no circumstances should allow you remote access to your PC. This is fatal. All they are after is your personal data such as password, coordinated and banking passwords etc.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Received a phone call that is supposed to come from Microsoft Help Desk all downloaded on my computer junk files! Is it a scam?

    I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.

    The sounds of all of this as a scam to me! I have no way of verifying that this person has been Microsoft at all, and I can't imagine Microsoft never call someone at home like that. I guess it was someone trying to access my computer for criminal purposes. I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.

    Can anyone offer me any advice?

    We play, November 25, 2010 12:02:38 + 0000, Rackett Player wrote:
     
     
    > I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.
    >
    > The sounds of all of this as a scam to me!
     
     
    ................................................................................................
     
    You are absolutely right. It * is * a scam.
     
    ................................................................................................
     
     
    > I have no way of verifying that this person had Microsoft
     
    ................................................................................................
     
     
    It certainly wasn't.
     
    ................................................................................................
     
     
    > and I can't imagine Microsoft never call someone at home like that.
     
     
    ................................................................................................
     
     
    You are absolutely right. They * never * do this.
     
    ................................................................................................
     
     
     
    > I guess it was someone trying to access my computer for criminal purposes.
     
     
    ................................................................................................
     
     
    Once again, all the way to the right.
     
    ................................................................................................
     
     
    > I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.
    >
    > Can someone offer me advice?
     
    ................................................................................................
     
    Follow your instincts here. They are quite correct.
     

    Ken Blake (MS-MVP)

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