Incomplete LightScribe labels

I have struggled with this problem for some time and cannot understand why labels do not completely print.

The labels appear as tasks.  These are not circular rings (if necessary).  For example, a partial label can appear at the bottom of the disc and another part at the top right, while the rest of the drive is completely empty.

-J' connected the USB directly to the computer (and not via a USB HUB or docing station)

-keep the external sources of interference away from the USB cable (external hard drives and other cables power)

-disconnect the power supply when the drive is not in use in order to avoid any static buildup on the inside

-update of the Lightscribe driver

-tried to burn in the draft, normal and best repeatedly with the occasional disc but normally succeed after three attempts or more.

Used drive is an external HP dvd1040, using the software Nero CoverDesigner Essentials and Verbatim DVD + R 16 x discs.

This has happened using the same computer with two operating systems (XP and 7).

Any suggestion would be appreciated.

Problem solved.

The only thing that has not been tried replacing the cables, especially the USB cable.  Once using a different cable, not more of the image.

It was likely that intermittent given my attempts to disconnect the power supply would move the USB in an operating position (temporarily).

I hope my rambling helps someone in the future!

Tags: HP HP Desktops

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