installation says: I'm offline when I am connected in fact

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• C7180 HP printer goes offline when it is connected with the wireless network

  Hello

  I have a problem which seems to be common, but I can't find a solution simple 'step by step'.  So my apologies in advance for you who are technically much more advanced that I am and know that this has already been answered.

  I have a sony vaio laptop running Windows 7.  At home, I have a printer all-in-one HP C7180 I connected wireless on my home network.  FYI, I have a netgear wireless router.

  Once I have installed the printer on the network, everything works fine until I closed my computer.  On restarting, the printer is detected as offline by my laptop.  Now, my solution is to uninstall the printer and reinstall it.

  If someone would be kind enough to give a detailed set of step by step instructions on how to solve this problem, it would be much appreciated.  I read on the definition of a static IP address rather than dynamic, but I would need one together instructions if this is indeed the way to go.

  Thank you.

  Rich - desperate to finally solve this nuisance.

  Hi rich,

  As you mentioned that the printer goes offline after a reboot, please refer to:

  "Printer is off-line" Message appears on the computer and the HP printer does not print

• DeskJet f380: printer says offline when it is not

  I'm on windows 10 for more than 6 months, everything was ok until 2 days ago

  now my printer has started just saying printer offline when not.

  I can scan pictures ok, but I cannot print I am connected via laptop usb to printer cable

  and talk talk wi fi laptop

  I downloaded the program and it cleared the problem

  Thanks for your help

• Printer says 'offline' when it is actually not

  I have a HP Photosmart 6510 - B211a which is connected to a wireless network.  Operating system on my Dell PC is 32-bit, Windows XP.  I also have a laptop Toshiba Satellite A355-S6925, Vista 32-bit.  The printer is installed on both computers, and installation was with the disc.  I had no problems printing of the Toshiba laptop and the problem is with the Dell PC.  After I installed the printer I could print from PC, but after awhile, about 2-3 hours, when I tried to print, nothing happened.  I checked the printer on the control panel and in the queue, situation showed "error - offline", when in fact the printer is not in offline mode, because at that time, I could print from the PC.  How can I solve this problem?  Thank you.

  Hello Mooc,

  A good place to start by trying to understand what is happening is to run the Scan Print doctor. You can find it here

  HP Print and Scan Doctor

  You want to run on the computer that isn't printing and shows the printer 'offline' error message.

  If the doctor print scanning is finished and the problem persists there are other steps that you will find in this article for troubleshooting troubleshooting.

  Windows 10: http://support.hp.com/us-en/document/c04249080

  Windows 8: http://support.hp.com/us-en/document/c04249080

  Windows 7: http://support.hp.com/us-en/document/c04249080

  Windows Vista: http://support.hp.com/us-en/document/c04249080

  Mac: http://support.hp.com/us-en/document/c04249334

• When I access the computer from the internet says I am offline.

  I can not access e-mail or search the Internet because it says that I am 'offline '; However, I AM connected to the Internet. In addition, I can access e-mail via my wifi on my laptop, phone and tablet. Thank you

  Gary,

  What is the version of Windows installed on the computer?

  What browser do you use?

  If you use Internet Explorer, then I would have you try these steps-

  (a) open Internet Explorer.

  (b) click on 'File' and make sure that there is no checkbox next to "work offline".

  Thank you.

• HP 1102w: printer wireless, Hp 1102w reinstalled and says use printer offline

  Hello I recently changed my suppliers and changed to a router different had verizon has worked for years changed to twc with an arris TG1672g router I can print the first test wireless page, but when I try to print anything else in the see what's printing box it says printer use offline, I've tried printer audit of the United Nations in offline mode and then he goes to the printing error that it will work when I connect the usb cable from the suggestions

  Hey @Lucastrujillo59,

  Welcome to the Forums of HP Support!

  I would like to help you today to resolve the printer offline issues you encounter with your HP LaserJet Pro P1102w printer on your Windows 7 computer since installing a new router. Please follow the steps below to fix this problem.

  Step 1: Uninstall the drivers:

  Even if your printer prints first page initial well thanks to new wireless, there are chances that your drivers are not properly configured for the new network connection. I'll have to make sure that everything is installed and is successfully, you uninstall and then reinstall your drivers.

  1. Click on the Start menu
  2. Select all programs
  3. Select the HP folder
  4. Select your Printer HP Laserjet
  5. Select Uninstall

  Follow them on the instructions of the screen to complete the uninstallation of your printer. Once the uninstall is complete, proceed to the next step.

  Step 2: Remove temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start when you click it, type %temp% , and press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  4. Select "delete" on your keyboard. No real files and folders will be affected by deleting the temporary files on your computer. If one of the temporary internet files will still be used by a program on your computer you receive automatically pop up to 'jump' the question.
  5. Once you empty the Temp folder, close the file.
  6. Right click on your recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the full feature software and drivers for your printer
  2. Once the site opens click on the download at the top left button
  3. Allow the download to run when prompted
  4. Follow the prompts on the screen to reinstall your printer.
  5. After choosing the option Wireless printer should be found on your network. Select your printer and press 'Next' or 'continue' to complete the installation.

  Once the reinstallation is finished, please try again to print. Should you still be problems there are additional steps, I will have you go through. I can't wait to hear strings attached good luck!

• Center solutions says printer is offline

  Center solutions says printer is offline

  I have a PSC 1315 printer I've used for several years on a system with Windows XP without any problems.  After buying an HP Pavilion 500 with Windows Pro 8.1, I migrated my printer to the new computer.  I have refused to use the original driver and was directed to download the latest driver and software for that printer from HP Web site.  At first, things seemed ok, until I stumbled upon several questions, which is this one.

  The first two weeks, I didn't see this error in the solution Center, but all of a sudden it began to appear.  The first time I saw it, the printer is turned off (standby) and when I turned it on, the error has disappeared, and I was able to use the Solution Center.  Now (from last week), the error never goes away.  I've tried everything I can think of, including physically disconnect and reconnect the printer, run diagnostic printer, etc..  Nothing works.  I'm afraid that there was some automatic update that ruined the connectivity of its Solution.

  Now, here is the information that will throw you a loop for: the printer works in all directions.  I am able to scan, character, etc. without any problems.  I can not just use Solution Center to do.

  1. is this a known issue, and what is the solution?
  2. how to disable all automatic updates for this printer and software?

  S_Miller_1960

  Hello, I hope you're well

  I noticed that all of your posts on several issues that have known you for upgrading to a new PC with Windows 8.1. Given all the issues, I'd say running the HP print and Scan Doctor and using this specific tool to uninstall and reinstall the printer software.

  Here is an example screenshot of what to look for: print and scan a screenshot of Dr..

  I hope that this clears up the gaps!

  Have a nice day

• HP Officejet Pro 8600: Printer list offline when it is not.

  Printer list offline when it is not.  I connect wireless to my network that everything is connected properly; can scan etc, but when I try to print it says printer offline.

  I didn't turn Windows 10 for much question of withour months, now today go... tried everything!

  Hello

  Thanks for the comments.

  You can try the following:

  Creating a TCP IP port

  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Hope that helps!

• Can't install service pack 1, it says its installed, but when you are looking for a new upates he keeps repeating.

  Original title: update replication

  Hey there.  I recently did a factory reset and now I can't seem to install service pack 1... It says its installed but when I search for new upates I get the same so far again and again and again.  any ideas?

  I don't think it is a good update of the service pack, a because it was only 1.9 MB, but every once its installed, I look for new updates and get the same thing.  its driving me crazy.  I can't keep getting my system at a speed without this service pack

  Hi Jools101,

  You can try the following steps and check if it helps:

  Method 1:

  You can check the update history if the Service pack is installed or not. If impossible to install, then checkfor codes error.

  a. click Start, all programsand then click Windows Update or Microsoft Update.

  b. on the Windows Update Web site or on the Microsoft Update Web site, click view update history. A window opens that displays the updates that have been installed or that have failed to install on the computer.

  c. double-click the update has failed to check the error codes.

  For more information, see the article:

  See the Windows updates are installed

  Method 2:

  You can check the article to reset the Windows Update components and check if it helps.

  How to reset the Windows Update components?

  Important: The above link contains steps to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information, you can view the article:

  Back up the registry

  Also see the article:

  Windows Update or Microsoft Update repeatedly offers the same update

  Method 3:

  You may also refer to article and check if it helps:

  How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

  For more information, see the article:

  Learn how to install Windows Vista Service Pack 1 (SP1)

• How can I get an automated sent response I am offline when I'm on vacation.

  How can I get an automated response sent I'm offline when I'm on vacation using Windows mail

  How can I get an automated sent response I am offline when I'm on vacation

  If you do this, you must let your computer 24/7, be connected to the Internet and open your e-mail program. If you want to do this anyway, the link below will show you how do it. One thing I would say is that where it says to create a rule and change you it to check for all Messages, and that the rule for the people in your address book. Otherwise you will answer Spam as well and could end up in an infinite loop of rebounds.

  Most of the servers of ISPs Internet/Mail to offer this service which would be a better choice.

  How to set up a reply automatic holiday in Windows Mail, Outlook Express or Windows Live Mail
  http://email.about.com/od/windowsmailtips/Qt/Vacation_Auto_Response_in_Windows_Mail_or_Outlook_Express.htm

  Configure Outlook & Outlook Express auto respond to incoming e-mail messages
  http://www.onecomputerguy.com/app_info/outlook_autoresponse.htm

  Bruce Hagen ~ MS - MVP [Mail]

• I've been using Photoshop CS6 Student Edition on 2 laptops; updated Windows 8 to 10 Windows without disabling CS6 and installer says I already have 2 options and that you can not install

  I bought Photoshop CS6 Student Edition through B & H in 2014 for two users, which I used in my 2 laptops and yesterday I have one of my laptops upgraded Windows 8 to 10 Windows without disabling the Photoshop CS6 Student Edition on it. Now, when to start the download of the software again in the same portable computer the installer says, I used 2 options and impossible to install any other software. What should I do to install the software again?

  A Win10 update is SUPPOSED to maintain all existing software without having to reinstall... so exactly how did you install Win10?

  In any case, to have your adjusted number of activations you must communicate directly with Adobe

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• I get a message saying try again later when you try to upload a picture from my pc to icloud.

  I get a message saying "try again later" when you try to upload a picture from my pc to icloud. It starts then stops just before the end. try again then the message.  I was also hard to get the pictures to download sometimes. Someone knows what's the problem? Thank you!

  Hi Redsoxgal5,

  Thank you for using communities Support from Apple! I'm sorry to hear you are having these problems with iCloud. If you are having problems with iCloud Photos on your Windows PC, you can find information and troubleshooting procedures described in the following article useful:

  Get help using iCloud Photos on your Windows PC - Apple Support

  Concerning

• printer 'offline' when in fact not

  HP photosmart 3200

  well worked until two days ago does not print.  Message says mode offline, but everything is connected, downloaded the drivers and software - no help.  Using the USB cable, but not yet read.  Have one mac, what else can I try before I have to buy another printer?

  OK, maybe it's not right because I don't have a B210 to play with and the manual is vague.

  1. first, we will reset the printer.  From the control panel > Configuration > network > default network

  2 cycle power on your wireless router and wait that it restart.

  3. now, in the same menu system on the front of the printer, run the Wireless Setup Wizard.

  4. follow the instructions until the printer connects.

  Now, reset the printing system:
  
  -Sys Prefs, printing and fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!

  Finally, download and install the software here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-96582-1 & cc = us & dlc = in & lc = on & os = 219 & product = 4021935 & sw_lang =

• I run 10 64-bit Windows and I have used iTunes for years. iTunes installs OK, I disable Norton Firewall during installation. iTunes starts OK, but when I try to access the store down ¾ of the page turns black

  I run 10 64-bit Windows and I have used iTunes for years. iTunes installs OK, I disable Norton Firewall during installation. iTunes starts OK, but when I try to access the store down ¾ of the page turns black, the upper band has Taylor Swift and a few small icons to the bottom of the page. If I type Perry Como, in the search box, the page does not change.

  lysdexic01, I know almost exactly what you describe on my screen of iTunes Store recently updated for Windows 7 64-bit. Only difference is that the icons in the black box are invisible until I move the mouse above them, their location by trial and error. Once activated, the icon remains visible. Each found icon flickers at first, but stops flashing if I pass the mouse over it.

  I think that the store is now functional and useless for those of us experiencing this problem. Other users have reported that their iTunes store screen flickers since they updated iTunes to the latest version, but most did not mention the area big black screen that you and I see.

  So far, Apple seems not to believe that there is a problem with the software to update iTunes. It is therefore important that users continue to report these problems to Apple that there are enough complaints for attention even during a week of office party.

• Microsoft saying gfwl is installed when it is not

  I can't uninstall anything gfwl or for some strange reason, so I keep trying to install but it says its installed then when I try to run it, it says that there is no HOW DO INSTALL THE GFWL CLIENT

  Hello

  I suggest you for the link and check if that helps.

  GFWL: Guide General technical errors in Games for Windows - LIVE

  If the problem persists, please post your query to the Xbox support for assistance on this issue.

  http://forums.Xbox.com/GFW/games_discussion/default.aspx