IPhone 5 s screen does not turn off when it is plugged in to the charger.

Hi all

I use Iphone 5s from the last 4 months. Recently I came across this situation. Sometimes I see screen only turns off when its plugged into the charger. After a few hours of mobile will be turned off. Sometimes I manually press the power button to turn off the screen.

Please let me know how to solve the problem.

Kind regards

Manju!

Hello there, Manjunath K P!

Thank you for joining the communities Support from Apple! Looks like you're having a problem getting the phone to automatic locking. I know that I want my iPhone did not stay when over and have the screen lock correctly. You can, of course, that your Auto-Lock is set up correctly. Your range of choice of automatic locking from 30 seconds to 5 minutes before locking the screen, or you can choose never so that it does not lock. To change the settings, tap the settings icon, click the general button. Tap the AutoLock option and choose your preference.

If these steps do not work, and you still do not see the iPhone Autolock when you're in charge, you can go to settings > general > reset and then press reset all settings. This removes all the data. For example, if you have 16GB of music, videos and photos, this option will not remove. What this does is actually reset some of your settings to factory default. It is not a complete withdrawal of the parameters. It deletes all of your preferences for Wi - Fi, Bluetooth, do not disturb, Notifications, general, sounds, brightness & wallpaper and privacy.

Once that is done, go ahead and try to set the automatic lock again and see if it works.

See you soon!

Tags: iPhone

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