It must be difficult

Similar Questions

• my hp 7520 all-in-one no scan. It keeps saying unable to connect to a network, yet is connected and can print wireless? Help, please!

  I don't understand the disconnect. It will print wireless but not scan from the glass or the document feeder.

  Diane,

  Please contact the Microsoft community.

  It must be difficult because the printer does not work as expected.

  I would like to refer to these articles for assistance more-

  http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us&LC=en&DLC=en&product=5199463

  http://WWW8.HP.com/us/en/troubleshooting.html

  Let us know if it works for you.

• keyboard freeze ups

  My keyboard hangs on almost every sentence, and the size of the screen bounces big and small.  I have to continually press the o button Fn continue.

  Hi Richard,

  Thanks for posting your question in the Microsoft Community forum. I understand that the keyboard crashes quite often.  I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. what operating system is installed?

  2. What is the brand and model of the keyboard?

  3. what security software is installed?

  4. don't you make changes to the computer before the show?

  Please provide us with more information to continue troubleshooting as a result.

  See the link on how to ask questions or help on the Forums.

  Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

  Additional information.

  Type without using the keyboard (on-screen keyboard): http://windows.microsoft.com/en-us/windows7/type-without-using-the-keyboard-on-screen-keyboard

  Use the computer without a mouse or keyboard: http://windows.microsoft.com/en-us/windows7/use-the-computer-without-the-mouse-or-keyboard-alternative-input-devices

  Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/en-us/windows/help/mouse-touchpad-and-keyboard-problems-in-windows

  Thank you.

• Microprocessor upgrade

  I just upgraded my CPU, faster speed appears in the info but an error "code microprocessor must update to allow again walk". «Go to the microsoft Update site» but could not find anything here!

  Can anyone help?

  Hi Bazra,

  Thanks for posting your question in the Microsoft Community forum. I understand that you get an error after upgrade to a new processor. I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. What is the brand and model of the computer?

  2. what security software is installed?

  3. have you updated to Service Pack 3 installed?

  4. when exactly you get this error message?

  Please provide us with more information to continue troubleshooting as a result.

  See the link on how to ask questions or help on the Forums.

  Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

  Thank you.

• Sidebar gadget problem

  My sidebar Gadget includes Stocks.  Recently, he was a black box with the message "Service unavailable."  Help.

  Hello

  Thanks for posting your question in the Microsoft Community forum. I understand that you have a problem with a gadget in the sidebar on Vista computer.  I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. What is the brand and model of the computer?

  2. have you updated to Service Pack 2 installed?

  3. what security software is installed?

  4. don't you make changes to the computer before the show?

  5 is the issue limited to this particular gadget?

  I suggest you check these articles for the State.

  Windows Sidebar and gadgets (overview): http://windows.microsoft.com/is-is/windows-vista/windows-sidebar-and-gadgets-overview

  Customize Windows Sidebar: http://windows.microsoft.com/is-is/windows-vista/customize-windows-sidebar

  Windows Sidebar: Frequently asked questions: http://windows.microsoft.com/is-is/windows-vista/windows-sidebar-frequently-asked-questions

  How to restore the sidebar of Windows? : http://support.microsoft.com/kb/963010

  If you need help on this particular issue or any other related Windows issue, let know us and we will be happy to help you.

• keyboard Bluetooth connects then pairs installs the drivers, then disappears

  Bluetooth keyboard worked fine under vista. After a new reinstall of vista bluetooth keyboard connects and then pairs installs the drivers, then about 15-20 seconds disappears. No error wouldn't come again several times the same thing. Obviousily the fault lies within vista because everything that he has been fully functional until I reinstalled vista.

  Hi reda,.

  Thanks for posting your question in the Microsoft Community forum. I understand that you are facing a problem with the Bluetooth keyboard after a reinstall of Windows Vista. I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. What is the brand and model of the Bluetooth keyboard?

  2. have you updated to Service Pack 2 installed?

  3. have you installed all necessary drivers after the re-installation of Windows Vista?

  To resolve this issue, let us try these methods:

  Method 1.

  I suggest you to follow the steps in this article and check the status.

  The problems with Bluetooth devices: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-Bluetooth-enabled-devices

  Method 2.

  You can also follow this link and check if that helps.

  Resolve failure of mouse or a Bluetooth keyboard to function: http://support.microsoft.com/kb/811798

  Refer to this article.

  Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/en-us/windows/help/mouse-touchpad-and-keyboard-problems-in-windows

  If you need help on this particular issue or any other related Windows issue, let know us and we will be happy to help you.

• I forgot my administrator password and I have no disc reset!

  IM on a desktop computer I typed my password it didn't work I tried all my passwords I always knew before didn't work am I stuck with a guest user? and im also on windows 7 Professional

  Hi Marcus,

  Please contact the Microsoft Community.

  I apologize for the delay in responding to your request. You have a problem with the admin password is not eligible not on computer. It must be difficult that you can not connect to the computer. I appreciate all the efforts you have put in institutions. I'm here to help you solve the problem and guide you in the right direction.

  It's in the Microsoft Policy to provide a work around for this problem. Here is what you try-

  (a) click on the indication of password and try to remember the password.

  (b) suddenly look at the paperwork or records. There is a possibility that you might have written it down somewhere.

  (c) ensure that the CAPS on the keypad lock is disabled in case your password has not all characters that require the CAPS LOCK feature.

  If the suggestions do not help, then I would have you look at this article.

  Microsoft's strategy concerning lost or forgotten passwords

  http://support.Microsoft.com/kb/189126#top

  Back to us for any issues related to Windows in the future. We will be happy to help you.

• Not available/blocked user account control

  My hard drive C has been blocked. How can I get possession to her. I went to the properties, click Security and try to get the permission, but couldnot, I am the administrator, but it says you are not allowed to access (cannot open the access control editor). I tried all possible means including the restoration but nothing are accepted. In fact I did the Security Exchange 1 week ago and plan stranded to open C to my laptop but now even, I'm stuck also. changes not permitted in C drive. Troubleshooting is also not open. Even try to work through 'manage' after clicking on my computer but nothing is allowed. Today, what is the way out?

  Hi Anurag,

  Thanks for posting your question in the Microsoft Community forum. I understand that you are unable to access the reader C. I imagine this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. What is the brand and model of the computer?

  2. what security software is installed?

  3. are you able to boot to desktop screen?

  4. do you have the windows 7 installation disc?

  There could be some corruptions in the profile or user account with permission on the C drive. In order to help you resolve this issue, follow these methods:

  Method 1.

  Start the computer in safe mode and check if you are able to get to the desktop screen.

  Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

  Method 2.

  You can use the restore points for Windows 7 to return to a previous state, when your computer was working properly.

  System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore

  Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

  If you need help on this particular issue or any other related Windows issue, let know us and we will be happy to help you.

• Album Art ceased to show Album mode only

  I discussed the digitization project of my collection of discs, tapes and music CD after learning how to acquire and preserve the sound I've been adding Album art. I was told that it was possible to get pictures on the Internet. Fake! 99.9% failure rate. I found a decent picture of hundreds of attempts. It seems that the identification code that is on each disk or tape is completely ignored, why?

  Not intimidated, I put my camera, my own photos and have been successfully installing them until a few weeks ago, when occurred two things.

  First Media player in Album mode ceased to display album art and simply lists all. Artist and Genre mode displays everything as usual.

  Second, when I tried to install a photo, I received a message saying that the album art could not be applied when the file has been used by another program, but I can't know what the "other program" is. I stopped and restarted my computer, checked my Clipboard Editor is ready with something appropriate to album art, started Media Player, said the file that requires the album art and again to get the message that the file is in use by another program.

  The only thing that's happened before this condition manifests itself, as far as I know, is a major upgrade to Windows 7.

  What should I do next?

  Hi Alwyn,

  Thanks for posting your question in the Microsoft Community forum. I understand that you have some problems with the album art. I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. don't you make changes to the computer before the show?

  In order to help you resolve this issue, follow these methods:

  Method 1.

  I suggest you to follow the steps in this article and check if that helps.

  Open the troubleshooter in the Windows Media Player library: http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Library-troubleshooter

  Refer to this article to learn more.

  Add or change album art in Windows Media Player: http://windows.microsoft.com/en-US/windows7/Add-or-change-album-art-in-Windows-Media-Player

  Method 2.

  Open in Windows Media Player settings Troubleshooter by clicking the Start button, then Control Panel. In the search box, type Troubleshooting, and then click Troubleshooting. Click view all, and then click the Windows Media Player settings.

  Method 3.

  You can try to disable and enable the Media Player Control Panel.

  Steps to disable Media Player.

  (a) click the Start button, select Control Panel, click programsand then click Windows turn on or off features. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  (b) extend the functionality of media and uncheck the box next to the Windows Media Player. Click on ok and wait a few minutes to complete. Once this is done, restart the computer.

  Steps to activate the Media Player.

  (a) click the Start button, select Control Panel, click programsand then click Windows turn on or off features. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  (b) extend the functionality of media and check the box next to the Windows Media Player. Click on ok and wait a few minutes to complete. Once this is done, restart the computer.

  Method 4.

  You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

  Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to remove any viruses found.

  If you need help on this particular issue or any other related Windows issue, let know us and we will be happy to help you.

• I lost all the sounds in Quicken. I have sounds enabled in the program.

  I lost all the sounds in Quicken.  I have the sounds 'on' checked in the program.  I replaced the sounds and offers them to such OLDsounds ordered in the 'help' and replaced with sounds of Windows 7.  They still do not work?  Help

  I have the most current 2012 installed Quicken.  They worked fine until the last month.

  Hi Wkessinger,

  Thanks for posting your question in the Microsoft Community forum. I understand that you have lost sound in the quicken program.  I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. what security software is installed?

  2. don't you make changes to the computer before the show?

  3. do you get any error code or message?

  In order to help you resolve this issue, follow these methods:

  Method 1.

  You can perform a system restore to an earlier date that the computer was working fine.

  System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore

  Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

  Method 2.

  You can read these articles and check if that helps.

  No sound in Windows: http://windows.microsoft.com/is-is/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

  Tips for solving common audio problems: http://windows.microsoft.com/is-is/windows7/tips-for-fixing-common-sound-problems

  Additional information.

  You can view this issue in the community Quicken here: https://qlc.intuit.com/

  If you need help on this particular issue or any other related Windows issue, let know us and we will be happy to help you.

• Windows Live Mail-User Account Control

  I use Windows Live Mail to my email.  When I start to enter the e-mail folder a message appears each time under the control of the user account with the question "do you want to allow the following program to make changes to this computer? I don't think that this message should appear each time

  I use Windows 7 Home Premium.

  Hi Cynthibill,

  Thanks for posting your question in the Microsoft Community forum. I understand you want to get rid of the UAC popup message.  I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. is the issue limited to Windows live mail?

  2. what security software is installed?

  3. don't you make changes to the computer before the show?

  I want to let you know that you can use the slider control (UAC) user account settings to change UAC settings.

  How can I change the behavior of user account control by using the slider? : http://windows.microsoft.com/en-US/windows7/How-do-I-change-the-behavior-of-User-Account-Control-by-using-the-slider

  Note: User Account Control (UAC) can help you to prevent your computer from unauthorized changes. It works by asking permission when a task requires administrative rights, such as installing software or changing settings affecting other users. We do not recommend disable user account control. If you turn it off, you must reactivate as soon as possible.

  If you need help on this particular issue or any other related Windows issue, let know us and we will be happy to help you.

• Failed to load the login and Safe Mode freezes on avgidshx.sys

  I get the Dell logo screen (Dell netbook) then just a screen empty. Windows does not load.  Safe mode loads the drivers up to avgidshx.sys.  Then, it is a block of ice.

  Everything was fine last time I used it.

  I need to load Firefox and synchronize all the parameters of this new laptop.  It then moves to the back of a closet.

  Any suggestions?

  You want CD - r for recovery disks, DVD does not work.  If you do not, you can go to any Windows 7 computer and make one via by clicking on start-> Control Panel-> backup and restore. Then click on create a system repair disc and insert a CD - R.

  To boot from the repair disk, put it in the DVD/CD drive and turn on.  You can get a message saying something like ' Press xx key for boot menu "or he might say press a key to boot from the CD.

  I'm sorry to hear about your injury.  It must be difficult to deal with.  I wish you a quick and complete recovery.

  Good luck.

• No IPv4 connectivity on an Ethernet connection

  Hey guys,.

  I'm seriously depressed at the moment. I have a Surface Pro (original) and just bought a 3rd party USB3.0 to Gigabit Ethernet Adapter to use, because where I live has no Wi - Fi.

  I plugged the adapter on the computer and then plugged the Ethernet cable from the adapter and expect everything to be fine. Unfortunately, despite my connection saying that I had access to the internet, only a few sites would charge (google and facebook). I used the troubleshooter on my adapter "Ethernet 3' and it came up saying 'one or more protocols network on this computer'. '. I tried to do some browsing online for a solution forums (using my iPhone as a hotspot Wi - Fi, mind) but could not find something to help. I had a look at the State of the 3 Ethernet network card and noticed it says "IPv4 connectivity: no Internet access", "IPv6 connectivity: Internet. I checked the Ethernet 3 properties and "Protocol Version 4 (TCP/IPv4) Internet" is checked by default.

  At this point, I remember tinkering with some parameters of last year when I had persistent problems, connection to wireless networks. Then, I panicked and thought I must have messed up some registry settings (I'm not very COMPUTER proficient, let's be honest) and that might be the cause. So I decided to perform a factory reset (from my current Windows 10) to Windows 8 in the hope that it would correct the problem.

  Now that I have Windows 8, the problem persists. Interestingly, however, when I use the Troubleshoot utility this time for the card it says ""Ethernet 3 "doesn't have a valid IP configuration" - so now I'm totally confused. "

  Details of the ipconfig command:

  Windows IP configuration

  Name of the host...: James-Surface
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Ethernet Ethernet adapter 3:

  The connection-specific DNS suffix. :
  ... Description: USB Realtek GBE family controller
  Physical address.... : 00-E0-4C-68-52-6D
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  IPv6 address: 2001:388:608 c: 6940:c0de:58e9:516f:bffc (Pr
  eferred)
  Temporary IPv6 address...: 2001:388:608 c: 6940:4155:c5c:d8a9:b616 (pre
  transferred)
  Address IPv6 local link...: fe80::c0de:58e9:516f:bffc % 19 (Preferred)
  Autoconfiguration IPv4 address. . : 169.254.191.252 (Preferred)
  ... Subnet mask: 255.255.0.0.
  ... Default gateway. : fe80::fa72:eaff:fe93:5045 19%
  DHCPv6 IOOKING...: 520151116
  DHCPv6 DUID customer...: 00-01-00-01-19-EF-E7-1E-00-00-00-00-00-00

  DNS servers: 2001:388:608 c: 281::1
  2001:388:608 c: 282::1
  NetBIOS over TCP/IP...: enabled

  Local Area Connection wireless LAN adapter * 12:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft Wi - Fi Direct virtual card
  Physical address.... : 2A-18-78-C7-3A-B8
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Bluetooth network connection Ethernet card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Device Bluetooth (personal area network)
  Physical address.... : 28-18-78-C7-3A-BA
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  WiFi wireless LAN adapter:

  The connection-specific DNS suffix. :
  ... Description: Con of Marvell AVASTAR ngn350 wireless network
  Troller
  Physical address.... : 28-18-78-C7-3A-B9
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Address IPv6 local link...: fe80::174:8e52:5c12:f5df % 14 (Preferred)
  IPv4 address...: 172.20.10.3 (Preferred)
  ... Subnet mask: 255.255.255.240
  Lease obtained...: Monday, May 9, 2016 10:11:40
  End of the lease...: Tuesday, may 10, 2016 10:05:20
  ... Default gateway. : 172.20.10.1.
  DHCP server...: 172.20.10.1.
  DHCPv6 IOOKING...: 338172024
  DHCPv6 DUID customer...: 00-01-00-01-19-EF-E7-1E-00-00-00-00-00-00

  DNS servers...: 172.20.10.1.
  NetBIOS over TCP/IP...: enabled

  Tunnel adapter isatap. {B44D7112-3D79-4590-9AB0-DC1BC685CC4D}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft ISATAP adapter
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Tunnel adapter isatap. {194D647E-3228-406A-BD36-5DCA5AC68939}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Adapter Microsoft ISATAP #2
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  C:\Users\James>^A

  C:\Users\James>Microsoft Windows [Version 6.2.9200]
  (c) Microsoft Corporation, 2012. All rights reserved.

  C:\Users\James>ipconfig/all

  Windows IP configuration

  Name of the host...: James-Surface
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Ethernet Ethernet adapter 3:

  The connection-specific DNS suffix. :
  ... Description: USB Realtek GBE family controller
  Physical address.... : 00-E0-4C-68-52-6D
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  IPv6 address: 2001:388:608 c: 6940:c0de:58e9:516f:bffc (Pr
  eferred)
  Temporary IPv6 address...: 2001:388:608 c: 6940:4155:c5c:d8a9:b616 (pre
  transferred)
  Address IPv6 local link...: fe80::c0de:58e9:516f:bffc % 19 (Preferred)
  Autoconfiguration IPv4 address. . : 169.254.191.252 (Preferred)
  ... Subnet mask: 255.255.0.0.
  ... Default gateway. : fe80::fa72:eaff:fe93:5045 19%
  DHCPv6 IOOKING...: 520151116
  DHCPv6 DUID customer...: 00-01-00-01-19-EF-E7-1E-00-00-00-00-00-00

  DNS servers: 2001:388:608 c: 281::1
  2001:388:608 c: 282::1
  NetBIOS over TCP/IP...: enabled

  Local Area Connection wireless LAN adapter * 12:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft Wi - Fi Direct virtual card
  Physical address.... : 2A-18-78-C7-3A-B8
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Bluetooth network connection Ethernet card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Device Bluetooth (personal area network)
  Physical address.... : 28-18-78-C7-3A-BA
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  WiFi wireless LAN adapter:

  The connection-specific DNS suffix. :
  ... Description: Con of Marvell AVASTAR ngn350 wireless network
  Troller
  Physical address.... : 28-18-78-C7-3A-B9
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Address IPv6 local link...: fe80::174:8e52:5c12:f5df % 14 (Preferred)
  IPv4 address...: 172.20.10.3 (Preferred)
  ... Subnet mask: 255.255.255.240
  Lease obtained...: Monday, May 9, 2016 10:11:40
  End of the lease...: Tuesday, may 10, 2016 10:05:20
  ... Default gateway. : 172.20.10.1.
  DHCP server...: 172.20.10.1.
  DHCPv6 IOOKING...: 338172024
  DHCPv6 DUID customer...: 00-01-00-01-19-EF-E7-1E-00-00-00-00-00-00

  DNS servers...: 172.20.10.1.
  NetBIOS over TCP/IP...: enabled

  Tunnel adapter isatap. {B44D7112-3D79-4590-9AB0-DC1BC685CC4D}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft ISATAP adapter
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Tunnel adapter isatap. {194D647E-3228-406A-BD36-5DCA5AC68939}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Adapter Microsoft ISATAP #2
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Please please please help me.

  Hello

  Thanks for posting your question in the Microsoft Community.

  I understand that it must be difficult for you, when things do not work as it should. I'm sorry to know that you are facing this problem.

  Suggest that you refer to all the steps in this article to check if that helps. This tutorial is designed to help you identify and solve problems with a wired (Ethernet) and wireless (Wi - Fi) network connections in Windows. This tutorial are excluded programs about the lines of connection of network problems.

  Wireless and wired network problems: http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-81&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1

  Keep us in the loop to help you further.

• Problem with update of windows 10

  During the update to windows 10 my laptop has been shutdown, the update to windows 10 now not restart. It ask me to reboot the laptop. What is wrong with him?

  Hello

  Thanks for posting your question in the Microsoft Community.

  I understand that it must be difficult for you, when things do not work as it should. I'm sorry to know that you are facing this problem.

  Please answer these questions to get more clarity on this issue:

  • What is the brand and model of the pc?

  • You have a wired network connection?

  You must first upgrade your pc from Windows 8 to 8.1 Windows and then upgrade to Windows 10. Make sure that the power cable is plugged into the socket so that the laptop does not work on battery power during the update.

  First step, you can run the Windows Update Troubleshooter to check if that helps.

  You will be able to resolve some problems in running a convenience store will automatically fix some common problems with Windows Update.

  http://Windows.Microsoft.com/en-in/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

  In addition, you can use the ISO for upgrade to Windows 10.

  How to: upgrade from previous versions of Windows using the file ISO for Windows 10: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-upgrade-from-previous-versions-of-windows/31722b30-1da9-42bb-b331-0edc4649bf43

  Keep us in the loop to help you further.

• Why msn for windows 8 jumps on the right side of the screen

  Suddenly, when I go on msn.com and when he opens the entire screen goes to the right of the screen. Help, please!

  Hello

  Thanks for posting your question in the Microsoft Community forum. I understand that the msn window jump on the right side of the screen. I guess this must be difficult for you. I would like to help solve you the problem.

  Before troubleshooting, provide us with information.

  1. What is the brand and model of the computer?

  2. do you have a dual monitor attached?

  3. what security software is installed?

  4 is the issue limited to msn.com Web site?

  5. the problem occurs with modern version of Internet Explorer or Internet Explorer desktop user interface?

  6. don't you make changes to the computer before the show?

  Please provide us with more information to continue troubleshooting as a result.

  See the link on how to ask questions or help on the Forums.

  Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

  Thank you.