K5400dn - Depleted ink Message

I have a K5400dn printer connected to a laptop HP Pavilion under Windows Vista Home Premium.  I have not used the printer in a month.  Before its last use, magenta, yellow and black ink cartridges (all 88 s) were all low reports, but not impoverished.  I turned on the printer today, and the magenta cartridge reports that "depleted" (the message) and I can not print.  I replaced it with a new 88XL magenta, but the message would not go far.  Just for the heck of it, I replaced the yellow and black with the cartridges HP 88XL as well, and they are now reporting 100% full.  Yet, the magenta cartridge reports depleted.

Before you go out and buy a magenta ink cartridge, does anyone have any ideas as to why this might have happened?  I never had problems of replacement cartridges on this printer before, even if I never went so long without it is used.  I wonder if perhaps the cartridge port is clogged or something with dry ink and that can cause the error to report.

Thank you.

Well, I chatted with Ramiro in support today, and we had the problem solved.  It seems that the 'trick' is to do a hard reset.

1. turn off the printer.

2. unplug all cables including the power.

3. remove all the ink cartridges.

4 press and hold the power button for 35 seconds.

5. reconnect the power supply.

6. switch on the back of the printer.

7. after that happening by its initial vivos (noise stops), insert all printer cartridges and close the door.

8. once the printer through its alive (the noise stops), hold the Power button, press the Cancel button and then release both buttons (make sure there is paper in the printer). This should print a diagnostic page.

9 reconnect the computer.

10. once the printer goes through its final warm-up, everything should work properly.

The hard reset seems to be the key.

GLTA. Tom.

Tags: HP Printers

Similar Questions

  • IPad does not print, low on ink message

    I have iOS iPad running 7.0.3 and office jet 8500 a910 firmware lrp1fn123ar. AirPrint works ok until about a month ago, but it's not. When I print from an application such as the mail, iPad comes up with the message 'low on printer ink', followed by the message "check printer to find errors. The printer display comes with 'incompatibility of paper, paper size or type is incorrect. Printer is not low on ink and prints ok from my hp laptop wireless. Followed the guidelines of resetting hp and apple for router, printer etc., but always the same error each time. I also installed hp sprint app and same error comes.

    Hi Rowlinson,

    Thanks for the quick response.

    You're right, AirPrint is not an option to change the size of the paper so the when the print job is sent to the printer using AirPrint is search paper of the size of the document request. I suspect that the printer is 8½ "x 11" LETTER size research.  If you want to be able to change the paper size you can try to use HP ePrint app.  I have included a document with HP ePrint Mobile App FAQ as well as a document on how to get started with ePrint.

    For the invalid message of low ink, I have included a link to a specific document to this message when the ink is not low.

    Low ink warning message appears after installing a new ink cartridge

    http://support.HP.com/us-en/document/buu01850

    Getting started with ePrint

    http://support.HP.com/us-en/document/c03721293

    HP ePrint Mobile App FAQ

    http://support.HP.com/us-en/document/c01923321

  • Photosmart 7510 - How can I disable the low ink messages

    This printer has recently begun to send messages to my desktop (iMac OSX 10.9 running) telling me that the ink is low.  The problem is it repeatedly sends these messages and they eventually fill the office with windows message.  Closed each other individually, and it may take several minutes to close all the.  Is there a seting will disable this option?  I thought I had found one in the past, but I can't find it now.

    Hello DIBB,.

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that you want to disable HP Notifications that pop up on your screen. I am directing you to another thread on the HP Forums how disable you the low ink warning here @Jon-W has managed to deal with the problem you describe on the MAC operating system.

    I think that this will solve your problem to your satisfaction. Thanks for posting on the HP Forums. Have a great weekend!

  • Failure to supply ink message Officejet Pro 8500 has

    I have a 8500 has only a few months, on an iMac.  I have frequent printing problems where the print queue shows the message "failure of ink.  When I power cycle the printer, it almost always clears the error and the print job goes by, and I can print multiple jobs immediately without problem.  So next time rather than later, I need to turn it and turn it on again.

    Any idea what's going on?  Is it a faulty print head, as some research suggests?  If so, I guess I need a warranty replacement...

    Oh, oops, I thought the 8500.  Too many models .

    Here are a few ideas:

    1. remove all the ink cartridges.  Raise the lever on the right side of the cart and remove the printhead.  Make sure that the electrical contacts are clean on the print head and transport.  All reinsert and try again.

    2. soft reset of the printer: turn off the power.  Turn off the power at the back of the printer for 2 minutes.  Plug in and turn on.

  • ink message

    "The C4750 seems to print normally, but has a message:" "clean printer ink blots."

    He wants the attention to something, but I can't find the procedure in the manual.

    Hello

    The ink is contained in the print head, and it's good that he does not flee physically. My suggestion is to use this print head empty and see if you get the similar message in the next replacement of printhead.

    If so, the problem is expected to be at the printer and you can call the HP support to see what they can do.

    Thank you

  • Poor ink message leads to more spending

    I'm very angry with my Officejet Pro 8600. I had to make several purchases in lieu of ink because I was buying based on messages of printers on the ink levels... I replaced all my cartridges separately appear new messages. I've been buying their indivually when if I had known he had a problem with them I would have bought the pack. What a waste of my time and money. The moral of this story is to buy in bulk.

    Hello

    #46 of its manual page says clearly:

    Displays a screen where you can see information on the ink cartridges, including the fill levels. This icon has a red border when an ink cartridge needs attention.
    NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having an available replacement cartridge to avoid possible printing delays. You don't need to replace cartridges until you are prompted to do so.

    The HP printer Assistant software also explains that the ink is low.

    Kind regards.

  • Low ink message

    I have an Officejet Pro 8600 and just got the message on the screen that the ink is low on the following cartridges: then he showed a letter 'K' which was surrounded.  What is the letter K?

    Hi egeg,.

    'K' is black.  Let me know if I can do anything else to help.

  • HP 8500 first: Printer is low on ink message - but I just replaced the magenta cartridge with a new one.

    When I click on the icon of supply levels it shows magenta is 100%, but beneatht the screen, it says "the following ink cartridges are low on ink: Magenta.  How do I overcome this?

    Hi igloodweller,

    There are some possible solutions to this problem, including performing a hard reset, clean the contacts of the cartridge and the firmware update.

    This guide covers all of these solutions, and it offers also some details on the maintenance of the printer with HP if they do not resolve your problem. LINK

  • Re: New ink, message says empty

    I have the same problem with my DeskJet F4135. I have used and loved this printer for 2 years now. I changed the cartridges before printing without problem. Now, the job queue says the cartridge is empty, but there is a new party 3rd one in. Color and black lights blink and there is a constant E showing. I use Media Win98. The printer is connected properly. I can not scan to try to align the printhead... pressing the button does nothing and the lights are still flashing. I turned the printer power off and power on. Reconnect the cords. Re-sitting the cartridges.

    My software never worked properly so I can't go her and select Properties. I can not find anywhere on the HP site where I can download a new software with the exception of the diagnostic software that says the printer is fine. And that my drivers and software are up-to-date.

    Help? Thank you in advance.

    terrin6 wrote:

    I have the same problem with my DeskJet F4135. I have used and loved this printer for 2 years now. I changed the cartridges before printing without problem. Now, the job queue says the cartridge is empty, but there is a new party 3rd one in. Color and black lights blink and there is a constant E showing. I use Media Win98. The printer is connected properly. I can not scan to try to align the printhead... pressing the button does nothing and the lights are still flashing. I turned the printer power off and power on. Reconnect the cords. Re-sitting the cartridges.

    Third party cartridges are generally cartridges that have been used and then reused.  These will not display the correct ink levels.  In addition, the quality varies greatly and is generally poor, see the study of the logic of quality here.  For your question fresh HP cartridges should solve your problem.

  • Depleted ink color, want to print in black only

    Hello

    We have a HP Officejet Pro 8500 A910 printer all in one, and it happened for us several times.  When we have run out of color ink, but have a full black cartridge installed, the HP software allow to print text in black ink only documents.  It's very frustrating, because there is a setting in the "set preferences" dialog box that appears to allow such use, but apparently it is misleading.  Is there some kind of special 'switch' that I need to return order to stop don't not productivity when I don't have the money or time to buy unnecessary colors?

    Thank you, Bill

    Hello

    You have to buy color inks. I have test another days: printer still print but very slow and can get blank pages several times.

    Kind regards.

  • Exhausted on c309a ink message

    I have problems with my printer/HP Photosmart premium c309a.

    The black cartridge was released a few weeks ago and has been filled.  It worked fine for several weeks until yesterday, even though it says ink is low.  (Because the chip is unclear, it has been filled).

    Today, the printer has decided the cartridge is now exhausted and refuses to print to it.

    How to make the printer not to worry that the cartridge is exhausted and print on it in any case please?

    Thanks in advance

    Alec

    I managed to find the answer to the problem.  After I did a reset of the printer using the procedure below the printer has realized that the cartridge is full of ink and supported then print again!  Note: The restart procedure took about 10 minutes.  It is the same as you do when you turn on the printer from new.

    EXECUTION of a RESET COMPLETE OF THE C309a ALL-IN-ONE:

    1. unplug the power cord from the unit and wait 20 seconds.

    2 press and hold # and 6 while plugging in the power cord to the product.

    3. release the buttons once the product starts.  The product will now be defined by default.

    For the interest of other c309a owners who do not have the cost of their cartridges.  I didn't fill out the original cartridge.  I bought a 3rd party cartridge chip and removed the original cartridge for use with the new chip.  A quick search on google/YouTube will show how easy it is.

  • Cannot run the Vista command prompt, commandprompt.ink message is missing

    I'm unable to open the command prompt, commandprompt.lnk refers to lack msg is displayed.

    Hello

    Start - type in the search box-> CMD.exe

    The default path is C:\Windows\System32\CMD.exe

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    I hope this helps.

  • Photosmart Pro B9180: Exhausted ink with new cartridge message

    I had 2 showing depleted, inks Light Cyan and Magenta, so I replaced them both.  After a bit of memorization and re - insert, I managed finally to get the LC to be accepted, but kept showing Magenta empty ink Replace cartridge. Finally I managed to get the printer to accept the cartridge by removing the yellow and magenta and the closing door ink cartridge so this printer it has advised both cartridges where either missing or damaged. I then re inserted the Magenta cartridge and closed the door and waited for the error message about the yellow show and then re-inserted cartridge yellow. The printer then went to the ready state. Hurrah! After a print test sheet and a couple of head cleans and then some photos on plain paper I tried to print on photo paper. At half way through printing the machine stopped and threw the message for the Magenta cartridge is exhausted. I cheated once again the printer twice to remove the yellow and magenta cartridge and put back as before. It has managed to get at the end of printing, which indicated that the heads remain a pure which I proceeded to do. Unfortunately the printer cannot again print throwing up the message that the Magenta cartridge was exhausted and needed replacement.

    After doing a lot of research online, it seems it is a common problem, but what I failed to find are solutions even on the HP forum.

    Is this a problem with the cartridge having questionable chips? Is this a problem with the printer, chiefs or general design?

    I really need an answer that will prevent me from buying inks Dungeon I am wasting money. I have tried all resets as described in other posts here. Unfortunately once the exhausted ink message nothing different pose can be done as the printer all crashes.

    Does anyone have a solution to this problem?

    Hello Jabzi,

    an update on printer problems. Following your last message, that the printer has again stopped work while I followed your advice and tell me the magenta was exhausted that I knew, that it could not be. In any case, I decided that the cartridge must be defective, so I ordered a new one. The next day, waiting to get to the printer, I let on, ran his daily routine of maintenance and the problem corrected itself, is great. I ran a few prints which still showed heavy bands/bad colors, so I ran routines cleaning and alignment that has made the problem worse. What I noticed, is that the banding seemed to be linked to black ink and there are large gaps in the text. I changed the black photo that has been reading about 25% full I had read a similar post where someone had problems with a low black cartridge. I also pulled the print heads and thouroghly them cleaned manually. The two black print heads showed signs of ink muddy accumulate but color heads everything looked very clean. After cleaning and reinserting the heads the printer ran his routine alingment and produces best alignment prints that I had. I then printed the test page, was also excellent showing no missing text and three print heads that fell in fair condition were now show as good. Since then I've produced great prints.

    That I summise from all this is that the problems seem to have stems printheads being blocked preventing ink flow and giving messages erroneous re cartridges is exhausted. Everything that was probably due to the printer being unused and left off for an extended period. Once the heads had been cleaned and enough ink has flowed to purge the ink heads has been lying in it for a period the printer was able to function properly.  At least I now have a spare cartridge magenta on-site as well as a printer to work.

    I hope it's useful to anyone having similar problems.

    Thanks for your help

    Concerning

    Alan

  • Ink HP black 7520 question

    Is it possible for the 7520 to print in other colors with little black ink, or outside?  It seems that when any cartridge is low the system does not work properly.

    Hello ElDoug, welcome to the Forums there.

    I understand that you inquire if your printer will allow you to always print with low or depleted ink cartridges. I found an article that will explain this a little more in detail for you. Basically, you will be limited to how much you will be able to print when you are prompted with a low ink message and will have to replace the cartridge of the time after.

    Printing with the impoverished cartridges

    I hope this helps to clarify your question!

    Take care

  • HP ENVY 4500: Windows "without toner /ink' 10 issues

    Hello

    Used to use my desire with my old PC to Windows Vista 4500. No problem at all. Did you buy a new laptop this Saturday and my desire with the same ink cartridge does not print at all (unless I mail to my printer or use Web services set up the tool and test a testpage using this thing).

    But when I want to print... starting from the webbrowser, from word, the message comes the printer runs out of ink or toner and it refuses to print. I use this printer only modus black. So no color cartridge is present.

    Tried to solve this problem but everything I try, what no toner or ink message guard showing no gains 10 for this printer. Someone knows a solution? THX!

    Hi @LenK8940,

    Thank you for joining the HP Forums!

    I noticed that you can not print with your HP Envy 4500 on Windows 10. And I'm happy to help you!

    There could be a conflict of driver on the computer. This printer with a single-cartridge mode that allows you to print black without color cartridge. I recommend you try our printing HP and Scan Doctor, let me know the results!

    If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

    I hope that solves your problem!

Maybe you are looking for