laptop 15-p058-na: screen freeze

Hello, just bought this phone 2 weeks ago and I seem to have a problem when I loose portable for say 20 minutes, the screen goes to sleep mode which I expected so I connect to what is good, the problem seems to arise when I say start navigation and after a minute or two, the screen will freeze to the top and I have to restart the laptop that takes more than 5 minutes , happen each time to say 50% of the time I leave him alone, any suggestion would be gratefull, thank you

Hi @rsteelshoes44

Welcome to the HP support community! I saw your post about the problem with the browser freeze. I'll be happy to help you with this. Have you tried another browser to see if the same thing happens?

Try to roll back the driver for wireless network card in your device manager. You can do this by right clicking on your card under network adapters wireless network. Then select Properties, then go to the driver tab then go back to the previous version. It is to determine who is a bad driver update.

Tags: Notebooks

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