LASERJET PRO 200: PRINTER FAILURE

I have a laserjet pro 200 which is printing in black only, pages when we asked to be printed in color that the background is printed in black only, the pages are not white. Can you helt me with this problem.

Thank you

Sergio

Hi sergio,

In the front panel of the printer, select Setup > reports > supplies Status Report.

You find any printer color on this worksheet as expected?

Please let me know the retults

So try printing from other applications on your PC (e.g., Word, Wordpad)... you can see no difference?

Is there any specific program you are printing from or any program you use?

Tags: HP Printers

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