License Exchange of Acrobat 9 from PC to Mac
I have a license for Acrobat 9 for PC. Now, I have Mac and I want to change my license for Mac. Who can help me
Cannot be done.
Your serial number for Windows will not work on a Mac.
Adobe does offer swap platform, but only for the current versions. The current version is Acrobat XI.
Product order | Platform, language Exchange
For your Mac, you will need to either buy a new one, the full version of Acrobat XI or join the Cloud.
Tags: Adobe
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Hi MSirotz,
For a retail license you can be using it on a MAC or Windows computer. The same serial number wouldn't work on both platforms, as serial numbers are specific BONES. If you want to use the software on the Mac too, so you must purchase another license for sale at retail for Mac.
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Hi kglad,.
Thank you for your message. Unfortunately, I couldn't find very useful advice in the log files, because I'm not very experienced in the search for log files and I could not find solutions to the error messages on the web.
But, fortunately, an update of the system for Mac OS Sierra finally helped me to solve the problem. Obviously, the update changed some system parameters and / or preferences, and I finally could start once Adobe Acrobat. He is still vulnerable, however. It seems, I'm having some trouble with my graphics, too, but I guess I'll be able to fix those shortly.
I am very happy, Acrobat is finally running once more!
Thanks for your support, I'll mark the issue as resolved.
Kind regards
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Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?
probably not.
you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.
You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.
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Our office has 10 licenses for Adobe Acrobat Pro. One of our computers crashed so we want to deactivate the license and reinstall on a new computer. How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused? I don't want to die with the computer software
Hi John,.
It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.
A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.
It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.
I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.
Kind regards
Rave
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Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
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Hi mlhightree,
Please visit this link:redemption code help .
Let us know if you face any problem.
Thank you!
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You will need to purchase licenses of Acrobat DC volume & then do volume license downgraded XI Acrobat by contacting the Adobe volume licensing team.
This is only possible in i.e special case, you will need to purchase Acrobat DC volume licenses.
Another option is to go for ETLA where you will be able to download the old version. I will recommend you contact Adobe Volume licensing team Business software licensing | Purchase Adobe programs for assistance on this issue.
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I need a download link for IE of MLP AOO license 12.0 acrobat professional dc2015
I need a download link for IE of MLP AOO license 12.0 acrobat professional dc2015
Hello
Please log in to your Adobe account, you will find the link to download Acrobat DC (volume license) here.
KB doc. using site Web of Adobe License | Serial numbers | Orders | Accounts.
Concerning
Sukrit diallo
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The installer may be recognizing the Unix environment and download DMG file.
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Is the serial number a 24 digit code?
It is best to contact the Support from Adobe and check with the serial number once:
"Click the button still needing help, and then select the Chat option:
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