Logitech USB Headset H530 NOT Plug and Play

Just got a Logitech USB Headset H530 - Logitech docs don't say "no driver required" but my computer says differently. Running Vista Home Premium SP 2 64-bit. Plug them in French - is going through the routine "find the pilot, can find no driver." I plug it into another system of 64-bit Vista Home Premium SP 2 and they work!

Sequence of driver shown on this machine...

USB driver Composite
Logitech H350 headset
USB Human Interface Device
I never see the other two - it just stops do not find anything for the "unknown device". I scanned the forums here and besides anything. Seems to me that my system does not find the right sequence of events (Composite then HID).

Any help is appreciated!

Jim

Hi Jim,.

What is the brnad and model of the PC, you cannot install the USB headphnes on?

What is the brand and model of the PC headset works on?

I suggest to remove all devices external and other devices in your computer, then restart and try installing the headset.

You could go in Device Manager, click the view tab at the top and select hidden devices.

You can remove all instances of the headphones and other devices which are not connected, and then restart the computer.

As stated in your second post, what chipset driver version you did install (version number in particular, not "the last" please)?

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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