M177fw MFP: Screen frozen on 'OK '.

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• M177fw MFP: Color Laserjet MFP M177fw Pro do not leave the page logo star HP & energy and go to the home page

  I have a HP Color Laserjet Pro M177fw MFP multifunction printer.  When I power on, I get the HP & Energy Star logos on the touch screen of the printer, but then it crashes and the screen lights up.  My MacBook Pro will see the printer (I'm wired to it via a USB cable) and it will start to print, but crashes at halfway trhrough sending data from the computer to the printer.  Is there a way to reset the printer to its default settings (first anniversary)?

  Hi Audiomic,

  I can provide some measures that could help solve the problem.

  1. try to reset the printer. Powered on, unplug the power cord from the back of the printer, then wait 60 seconds. Reconnect the power cord to the printer and turn it back on the power. Wait for the printer to initialize.

  2. If the problem persists, try to download and install the latest version of the software package. The most recent update is 20160525.  You can find the update here. Click Download and follow the instructions to install the update via the USB port.

  3. If the update does not work, I recommend this HP forum thread going and asking that the support agent send you instructions to perform a NVRAM reset.

  This last step is the only way I know to do a factory reset if the screen is frozen.

• LaserJet Pro M177fw MFP: confirm the fax sent

  Is there a way for the printer to "beep" when a fax is sent successfully? Right now you have to look at the screen of the printer to confirm the fax has been sent successfully. Just old habit I guess.

  Hello @WaltGrosch,

  Welcome to the forums of HP.

  I understand you wanting to your M177fw "beep" when it sends a fax successfully.

  I would like to help.

  If it's a wonderful idea, the Laserjet printer does not have this ability.

  You can configure the printer to print a confirmation page when a fax is sent successfully.

  I agree that the tone would be better.

  To set the confirmation page, you can enter the menu setup then the fax menu.

  M177fw MFP-HP Color LaserJet Pro operating manual

• HP Color LaserJet M177fw MFP Pro - beeps periodically

  My M177fw took to beep once every 8 hours or more. I don't see anything in the newspapers, at least when you look at the internal web server to the device. He tries to point out an error?

  Thank you

  Allen

  Hi @DABJR ,

  I see by your post that the printer emits periodically. I would like to help you today.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Update the firmware of the printer. HP Color LaserJet Pro M177fw MFP drivers.

  Select your operating system, click Next, click the link for the firmware.

  You may need to set the time to sleep and define the sequence of events on the printer.

  Touch control panel:
  1. from the home screen on the product control panel, press the Setup button.
  2. open the following menus:
  The system configuration
  Energy settings
  Sleep/Auto Off after
  3. Select the time for the delay of sleep/Auto Off.
  NOTE: The default value is 15 Minutes.
  4. the product automatically wakes up when he receives jobs or when you touch the screen on the product
  Control Panel. You can change events make the product to wake up. Open the following menus:
  The system configuration
  Energy settings
  Alarm/Auto on events
  To disable a factor of reactivation, select the event, and then select the option.

  This information was given by the manual on page 59. Multifunction COLOR LASERJET PRO.

  If you need help, let me know.

  Have a great day!
  Thank you.

• IPhone SE lights not after an appearance at the screen frozen, faded and an attempt to hard reset.

  I just took the new smartphone Iphone SE in April 2016. It worked perfectly fine for the months that I had it until last night. I was recording playing me the guitar, when I put the phone down with the camera open for a few seconds. When I went to get the phone upwards, the screen was frozen and colors have been melted. The multicolored lines appeared as well. I tried to close the application by pressing the home button, and when I tried to press the sleep button to access the lock screen, the phone went black. When I went to press the sleep button to access the lock screen, the phone opens the same screen frozen, multicolored as before. I panicked and hard reset the phone. I turn on is no longer the phone. No apple logo appears, as well as logos 'connect to Itunes '. I tried to restore the phone to factory via Itunes, but it was without result.

  Surprisingly, when I went to restore the phone, the second time, serial number has changed from a game of numbers and letters invalid "s/o," as if Itunes is no longer permitted to detect it as an iPhone. In addition, the phone is now considered as a completely new system on Itunes, which I don't know is normal.

  I made an appointment with the Applestore for tomorrow, but I would like to comment on what someone thinks that this problem could be. I have not tried to Jailbreak the phone somehow, but have the feeling that my phone may have been hacked, or perhaps he is being malicious programs? Maybe it's a motherboard problem or display?

  Any comments would be greatly appreciated.

  -B.S.

  I made an appointment with the Apple store for tomorrow, but I would like to comment on what someone thinks that this problem could be. I have not tried to Jailbreak the phone somehow, but have the feeling that my phone may have been hacked, or perhaps he is being malicious programs? Maybe it's a motherboard problem or display?

  Your phone is not hacked and all the malware only you could catch is malicious cookies in Safari or other browsers that are removed easily by clearing their cache. I suspect you have a hardware problem, nothing more, that should solve the Apple store.

• HP Color LaserJet MFP M177 Pro: Problems of analysis between iMac and HP Color LaserJet Pro M177fw MFP

  Hello

  I had no wifi problems between my Imac and HP Color LaserJet M177fw MFP Pro to scan until recently - it can be related to operating system update to OSX 10.11.4 which was done yesterday however.

  I can scan is no longer docyuments from the top of the charger page - scan starts but just hangs and then I can not re - activate the scan function until I have to force it to quit.

  Can you suggest appropriate corrective measures to try please?

  Thank you very much.

  Hello

  Make sure you have the latest drivers installed:

  In the Apple menu, click about this Mac, and then software update.

  Click on the main menu store reload the Page, and then select allow for the update check completed and install any publicly traded Apple / HP update.

  Then install problems with the products HP LaserJet on OS X El Capitan of scanning HP Software Update to address documents (ADF) automatic feeder:

  http://FTP.HP.com/pub/softlib/software12/OSX/HP_Easy_Start/Essentials/S/HP-printer-Essentials-S-4_5_0.pkg

  Kind regards

  Shlomi

• Pro M177fw MFP stuck on initializing

  Brand new, right out of the box. Here's what I saw: the initialization is not complete, but I can tap on the Home icon. Noticed a symbol above the button of toner. Please I need your help fast. Thank you

  Hi @SangPham,

  Welcome to the Forums of HP Support!

  I understand that you are having problems getting your new HP Color LaserJet M177fw MFP Printer Pro installation. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I see that has not finished initializing and toner light is to inform you of a problem. It seems that some packing material has not been removed. Please take a second look.

  Use this guide to get instructions on how to properly load the toner cartridge in the printer: setting printer to printers HP Color LaserJet Pro M177fw multifunctional material upward.

  If the problem persists, please contact HP or put the printer in the point of sale.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Color Laser Jet MFP M177fw Pro: feature of copy out of alignment laser Jet M177fw MFP

  The copy of my Laser printer feature is misaligned, i.e. when I placed a page on flat glass, the copy, he sends cut off the top of my copy. It seems to me cuts on top of everything that is being analyzed. Somehow the flat glass surface got out of alignment with the copy inside decision-making mechanism.

  Can someone tell me how to solve this problem? I searched and searched the Web of HPs site and doing a Google search.

  Thanks, Charlotte_A_Tra

  Hi @Charlotte_A_Tra,

  Welcome to the HP Support forum.

  I understand that a HP Color LaserJet Pro M177fw MFP which is cutting off the top of copies and scans. I would like to help with that.

  It is possible that the scanner does not calibrate properly on startup. To calibrate the printer copier/scanner:

  1 remove all items from the scanner glass.

  2. close the scanner cover and doors.

  3. press the power button / to activate the product.

  4. with the product under voltage, unplug the power cord from the back of the product.

  5. unplug the power cord from the wall outlet.

  6. wait at least 30 seconds.

  7. plug the power cord into the wall outlet.

  8. reconnect the power cord to the back of the product.

  9. If the product does not light by itself, press the power button / to turn it on.

  There is no way to actually align the copier/scanner.

  If the above does not resolve the problem, I suggest to contact our technical support at the www.hp.com/contacthp/. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-Assis ANSI.org/access/access_t.html

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Color LaserJet M177fw MFP Pro - support PostScript?

  Hello

  I am looking to buy a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I am deciding between the following models:

  HP LaserJet Pro 100 color MFP M175nw

  HP Color LaserJet M177fw MFP Pro

  PostScript support is important to me, and I know that the 175 has it.  However, I'm not sure I know the 177, even after digging through several web pages and documents.  Here's what I found:

  -The page of the main form for the 177 says that he accepts "Cffp.  I'm not familiar with this variant PCL, so I don't know how it compares to PCL5 or PCL6, etc..  I have been unable to find more information about "Cffp.

  -The 'Software' section of Page 2 of the PDF Datasheet for the 177 mentions the driver "HP PostScript".  This is the only place where I saw no potential indication that the 177 supports PostScript.  This article also mentions a driver "PCLmS".  I couldn't find more information about "PCLmS".

  -The user 's Guide the 177 refers only to PostScript in an article that refers to ePrint.  However, it does not imply that the 177 itself supports PostScript.

  -Page product specification (in the Support section of the HP site) for the 177 has a "Print Specifications" section which lists only "PCL3 GUI" next to "languages of device.

  I'm guessing that the 177 is not compatible PostScript, but someone has the more definitive information?  Also, is there a description of the Cffp / PCLmS somewhere?

  Thank you!

  Hi Clent

  Here is some information on both printers.

  Here's a url for the printer for Color LaserJet MFP M177fw Pro specifications

  http://support.HP.com/us-en/document/c03901180

  Data sheet also.

  http://www.shopping.HP.com/shopping/PDF/cz165a.PDF

  Fonts and fonts depends on fonts and fonts in OS.

  Print language

• HP Color Laserjet M177FW MFP PRO cannot connect to web services

  I bought a HP Color Laserjet M177FW MFP PRO today and took me to the top. It can print and scan over wireless network. However, it cannot successfully connect to web services. I put the DNS numbers with google DNS addresses. I changed his IP address with manually. The IP address is unique. Normally it is not activate/remove webservices. But when I restart it, it can do for a few minutes. It may take an e-mail address, but it does not print any information sheet. When I try to print a sheet it says "Connection problem" in the first minutes, and later, he said "Connecting" and he expects, there is no error message. What am I supposed to do? Please help me.

  First of all thanks for your help. I solved my problem. After that I sent this message that I've updated my firmware printers and that does not solve the problem. I called HP customer service and they help me. We have solved the problem. My router was the reason for my problem. When I reset to factory settings, the problem disappeared. Thanks anyway. I want to share my solution. Maybe it helps others.

• M177fw MFP: Failure to B & W

  I just bought a M177fw MFP. I want to put the default value of B & W. No matter what I always goes back to Collor.

  Is this possible?

  George

  [Personal information]

  Hi @george8,

  I read your post and see that you do not want the default value of the B & W printer. I'd love to help you.

  Check the name of the pilot in devices and printers to see how it is listed. (Laserjet M177fw or class driver)

  Did you install the full feature software?

  Here is a link for it, if you need it. HP Color LaserJet Pro MFP M177fw.

  Here are the steps to set the B & W parameters:

  1. in the software, select the option print.
  2. Select the product, and then click Properties or preferences.
  3. click on the paper/quality tab.
  4. in the color section, select black & white or color.
  NOTE: when black & white is selected, printing in grayscale setting in the Advanced Options is automatically replaced with the only option of black ink cartridge.
  5. click on the OK button to close the Document Properties dialog box. In the print dialog box, click on the
  OK button to print the job.

  You can also define it in permanence of devices and printers. Access to devices and printers, click with the right button on the printer and on the left, click printer properties click the paper/quality tab to select B & W.

  This information is provided by the manual on page 88. Multifunction COLOR LASERJET PRO.

  If the settings are not always required, then download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically. http://www.hp.com/go/tools > using HP diagnostic tools for printers under Windows HP.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  How is the printer connected? (USB / wireless)

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If there is anything else I can help you, let me know. Thank you.

• Color LaserJet Pro M177fw MFP: HP Color LaserJet Pro M177fw MFP is not not color copy

  Hello, I have a HP Color LaserJet Pro MFP M177fw, when I try to copy in color mode, the printer gives me the newspaper (on the LCD screen), color copy is limited. I did not have a password for the printer. and this error is seen when you use both scanner feeder and flat bed.

  I appreciate your comments and thank you in advance for your help

  Best,

  The gesture would be to try to restore the default settings of the control panel of the printer.  Conflicting configurations on disabling color copies would be destroyed and normal again.  Resets are normally under the admin menu or the control panel service.

• m177fw MFP: blank pages after install the printer

  I installed the mfp m177fw according to the instructions and everything has went well.
  After plugging it asked at the language and began to initiate and a view minutes after it was over and showed the home screen.
  PC connection with printer was no problem, but if I print a test page I have only a black page.
  If I try to print a report (for example, network configuration) of the Panel he also print white pages.
  The toner cartridges are in the printer when I opened the box. I miss something during the installation?
  Help, please

  Sorry for the mistake, but it was printing white pages.

  The next day I brought back to the store and to my surprise, it was printing ok then. So I brought to the office. It was printing a part of the demo page, but not obvious. I did a hard reset (disconnect) and sorting new and sins, so that's ok.

• Screen frozen to stop down

  I have a Compaq Presario CQ61 - 312SA Notebook PC running windows 7. I stopped it the other day, but the screen has frozen and it is now fixed on "forest operations off the coast. I tried to take out the battery and put it, I let the battery go dead and left on for hours but nothing seems to work. The mouse icon does not appear, and I have no options to click or choose anyway. When the battery has been cut and I turned it back on I countinued with system reset as it was my only option. This then displays a page recovery system which then returned on logging off the screen. The small blue icon turns as if it is doing something but it's been like this for 3 days now so I don't know that he could not yet be disconnected. If anyone has any ideas or advice on what could be wrong or what I can do about it, they would be greatly appreciated. Thank you

  Hello Clara.

  I understand that your computer is stuck on logging off screen is that correct? I will do everything I can to help with this question.

  Just to make sure that if you remove the battery and take completely all power away from him and then place the battery back in and turn it on, it automatically go back to the same screen? Just try to get 100% of the details of your problem, please answer as soon as possible.

  Thank you

• M177fw MFP: MFP M177fw stuck at initializing

  «Hi there, then put in place the printer by the book / manual.» I am able to scan documents using the HP software, but I can't print anything. The touchscreen is stcuk to "initialize". The M177fw and the laptop are connected in WiFi.

  When I click on the 'status' button of supplies, the text on the touch screen becomes to XYZ color, but this task is never ending. Any number of reboots always shows "initializing". Please let me how can know I do this printer print documents.

  Thank you

  T HP

  Hi @T-HP.

  Thank you for joining the HP Forums!

  I noticed your post on how your HP Laserjet M177fw printer is stuck on initializing. And I'm happy to help you!

  Please first try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

  If the hard reset does not solve the problem, I also have you sent for a factory reset instructions in a private message. If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  We'll see what happens!