M177fw MFP: Failure to B & W

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• HP Color LaserJet MFP M177 Pro: Problems of analysis between iMac and HP Color LaserJet Pro M177fw MFP

  Hello

  I had no wifi problems between my Imac and HP Color LaserJet M177fw MFP Pro to scan until recently - it can be related to operating system update to OSX 10.11.4 which was done yesterday however.

  I can scan is no longer docyuments from the top of the charger page - scan starts but just hangs and then I can not re - activate the scan function until I have to force it to quit.

  Can you suggest appropriate corrective measures to try please?

  Thank you very much.

  Hello

  Make sure you have the latest drivers installed:

  In the Apple menu, click about this Mac, and then software update.

  Click on the main menu store reload the Page, and then select allow for the update check completed and install any publicly traded Apple / HP update.

  Then install problems with the products HP LaserJet on OS X El Capitan of scanning HP Software Update to address documents (ADF) automatic feeder:

  http://FTP.HP.com/pub/softlib/software12/OSX/HP_Easy_Start/Essentials/S/HP-printer-Essentials-S-4_5_0.pkg

  Kind regards

  Shlomi

• LaserJet Pro M177fw MFP: confirm the fax sent

  Is there a way for the printer to "beep" when a fax is sent successfully? Right now you have to look at the screen of the printer to confirm the fax has been sent successfully. Just old habit I guess.

  Hello @WaltGrosch,

  Welcome to the forums of HP.

  I understand you wanting to your M177fw "beep" when it sends a fax successfully.

  I would like to help.

  If it's a wonderful idea, the Laserjet printer does not have this ability.

  You can configure the printer to print a confirmation page when a fax is sent successfully.

  I agree that the tone would be better.

  To set the confirmation page, you can enter the menu setup then the fax menu.

  M177fw MFP-HP Color LaserJet Pro operating manual

• Pro M177fw MFP stuck on initializing

  Brand new, right out of the box. Here's what I saw: the initialization is not complete, but I can tap on the Home icon. Noticed a symbol above the button of toner. Please I need your help fast. Thank you

  Hi @SangPham,

  Welcome to the Forums of HP Support!

  I understand that you are having problems getting your new HP Color LaserJet M177fw MFP Printer Pro installation. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I see that has not finished initializing and toner light is to inform you of a problem. It seems that some packing material has not been removed. Please take a second look.

  Use this guide to get instructions on how to properly load the toner cartridge in the printer: setting printer to printers HP Color LaserJet Pro M177fw multifunctional material upward.

  If the problem persists, please contact HP or put the printer in the point of sale.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Color Laser Jet MFP M177fw Pro: feature of copy out of alignment laser Jet M177fw MFP

  The copy of my Laser printer feature is misaligned, i.e. when I placed a page on flat glass, the copy, he sends cut off the top of my copy. It seems to me cuts on top of everything that is being analyzed. Somehow the flat glass surface got out of alignment with the copy inside decision-making mechanism.

  Can someone tell me how to solve this problem? I searched and searched the Web of HPs site and doing a Google search.

  Thanks, Charlotte_A_Tra

  Hi @Charlotte_A_Tra,

  Welcome to the HP Support forum.

  I understand that a HP Color LaserJet Pro M177fw MFP which is cutting off the top of copies and scans. I would like to help with that.

  It is possible that the scanner does not calibrate properly on startup. To calibrate the printer copier/scanner:

  1 remove all items from the scanner glass.

  2. close the scanner cover and doors.

  3. press the power button / to activate the product.

  4. with the product under voltage, unplug the power cord from the back of the product.

  5. unplug the power cord from the wall outlet.

  6. wait at least 30 seconds.

  7. plug the power cord into the wall outlet.

  8. reconnect the power cord to the back of the product.

  9. If the product does not light by itself, press the power button / to turn it on.

  There is no way to actually align the copier/scanner.

  If the above does not resolve the problem, I suggest to contact our technical support at the www.hp.com/contacthp/. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-Assis ANSI.org/access/access_t.html

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Color LaserJet M177fw MFP Pro - support PostScript?

  Hello

  I am looking to buy a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I am deciding between the following models:

  HP LaserJet Pro 100 color MFP M175nw

  HP Color LaserJet M177fw MFP Pro

  PostScript support is important to me, and I know that the 175 has it.  However, I'm not sure I know the 177, even after digging through several web pages and documents.  Here's what I found:

  -The page of the main form for the 177 says that he accepts "Cffp.  I'm not familiar with this variant PCL, so I don't know how it compares to PCL5 or PCL6, etc..  I have been unable to find more information about "Cffp.

  -The 'Software' section of Page 2 of the PDF Datasheet for the 177 mentions the driver "HP PostScript".  This is the only place where I saw no potential indication that the 177 supports PostScript.  This article also mentions a driver "PCLmS".  I couldn't find more information about "PCLmS".

  -The user 's Guide the 177 refers only to PostScript in an article that refers to ePrint.  However, it does not imply that the 177 itself supports PostScript.

  -Page product specification (in the Support section of the HP site) for the 177 has a "Print Specifications" section which lists only "PCL3 GUI" next to "languages of device.

  I'm guessing that the 177 is not compatible PostScript, but someone has the more definitive information?  Also, is there a description of the Cffp / PCLmS somewhere?

  Thank you!

  Hi Clent

  Here is some information on both printers.

  Here's a url for the printer for Color LaserJet MFP M177fw Pro specifications

  http://support.HP.com/us-en/document/c03901180

  Data sheet also.

  http://www.shopping.HP.com/shopping/PDF/cz165a.PDF

  Fonts and fonts depends on fonts and fonts in OS.

  Print language

• M177fw MFP: Color Laserjet MFP M177fw Pro do not leave the page logo star HP & energy and go to the home page

  I have a HP Color Laserjet Pro M177fw MFP multifunction printer.  When I power on, I get the HP & Energy Star logos on the touch screen of the printer, but then it crashes and the screen lights up.  My MacBook Pro will see the printer (I'm wired to it via a USB cable) and it will start to print, but crashes at halfway trhrough sending data from the computer to the printer.  Is there a way to reset the printer to its default settings (first anniversary)?

  Hi Audiomic,

  I can provide some measures that could help solve the problem.

  1. try to reset the printer. Powered on, unplug the power cord from the back of the printer, then wait 60 seconds. Reconnect the power cord to the printer and turn it back on the power. Wait for the printer to initialize.

  2. If the problem persists, try to download and install the latest version of the software package. The most recent update is 20160525.  You can find the update here. Click Download and follow the instructions to install the update via the USB port.

  3. If the update does not work, I recommend this HP forum thread going and asking that the support agent send you instructions to perform a NVRAM reset.

  This last step is the only way I know to do a factory reset if the screen is frozen.

• HP Color Laserjet M177FW MFP PRO cannot connect to web services

  I bought a HP Color Laserjet M177FW MFP PRO today and took me to the top. It can print and scan over wireless network. However, it cannot successfully connect to web services. I put the DNS numbers with google DNS addresses. I changed his IP address with manually. The IP address is unique. Normally it is not activate/remove webservices. But when I restart it, it can do for a few minutes. It may take an e-mail address, but it does not print any information sheet. When I try to print a sheet it says "Connection problem" in the first minutes, and later, he said "Connecting" and he expects, there is no error message. What am I supposed to do? Please help me.

  First of all thanks for your help. I solved my problem. After that I sent this message that I've updated my firmware printers and that does not solve the problem. I called HP customer service and they help me. We have solved the problem. My router was the reason for my problem. When I reset to factory settings, the problem disappeared. Thanks anyway. I want to share my solution. Maybe it helps others.

• HP Color LaserJet M177fw MFP Pro - beeps periodically

  My M177fw took to beep once every 8 hours or more. I don't see anything in the newspapers, at least when you look at the internal web server to the device. He tries to point out an error?

  Thank you

  Allen

  Hi @DABJR ,

  I see by your post that the printer emits periodically. I would like to help you today.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Update the firmware of the printer. HP Color LaserJet Pro M177fw MFP drivers.

  Select your operating system, click Next, click the link for the firmware.

  You may need to set the time to sleep and define the sequence of events on the printer.

  Touch control panel:
  1. from the home screen on the product control panel, press the Setup button.
  2. open the following menus:
  The system configuration
  Energy settings
  Sleep/Auto Off after
  3. Select the time for the delay of sleep/Auto Off.
  NOTE: The default value is 15 Minutes.
  4. the product automatically wakes up when he receives jobs or when you touch the screen on the product
  Control Panel. You can change events make the product to wake up. Open the following menus:
  The system configuration
  Energy settings
  Alarm/Auto on events
  To disable a factor of reactivation, select the event, and then select the option.

  This information was given by the manual on page 59. Multifunction COLOR LASERJET PRO.

  If you need help, let me know.

  Have a great day!
  Thank you.

• Color LaserJet Pro M177fw MFP: HP Color LaserJet Pro M177fw MFP is not not color copy

  Hello, I have a HP Color LaserJet Pro MFP M177fw, when I try to copy in color mode, the printer gives me the newspaper (on the LCD screen), color copy is limited. I did not have a password for the printer. and this error is seen when you use both scanner feeder and flat bed.

  I appreciate your comments and thank you in advance for your help

  Best,

  The gesture would be to try to restore the default settings of the control panel of the printer.  Conflicting configurations on disabling color copies would be destroyed and normal again.  Resets are normally under the admin menu or the control panel service.

• jet pro m177fw mfp color laser: language

  How to change the printing for this model (color laser jet mfp m177fw pro) language ?

  I have searched for it on Google, but I received none.

  It is already in English at first, but suddenly he change in Chinese... Please help me...

  Thank you.

  Hello

  Please perform the below mentioned steps that should solve the problem.

  1. Tap the Setup icon (gear with the wrench)
  2. Tap the gear icon, which is the icon (system configuration).
  3. Tap the first option which is the language.
  4. Press the down arrow key or arrow upward.
  5. Tap the first option which is Yes to change the language. Touch Home button to go to the main secrets.

• m177fw MFP: blank pages after install the printer

  I installed the mfp m177fw according to the instructions and everything has went well.
  After plugging it asked at the language and began to initiate and a view minutes after it was over and showed the home screen.
  PC connection with printer was no problem, but if I print a test page I have only a black page.
  If I try to print a report (for example, network configuration) of the Panel he also print white pages.
  The toner cartridges are in the printer when I opened the box. I miss something during the installation?
  Help, please

  Sorry for the mistake, but it was printing white pages.

  The next day I brought back to the store and to my surprise, it was printing ok then. So I brought to the office. It was printing a part of the demo page, but not obvious. I did a hard reset (disconnect) and sorting new and sins, so that's ok.

• LaserJet Pro M177FW MFP: Laserjet Pro MFP M177FW stuck in initialization

  I bought a LaserJet MFP M177fw Pro a few days, and during installation, he immediately found himself in initialization mode. I tried to restart the printer and reinstalling the drivers, which are correctly installed according to my computer. It is plugged directly into a wall of output, not a surge protector and I have tried unplug, wait a minute and reconnecting.  I tried to update the firmware, but the installer think that the printer is in error mode and will not go forward. I scoured the forums HP but was not able to solve problems more.

  The scanner works fine when I said to scan from the desktop, then the computer and the device is certainly speak to one another.

  In addition, the printer is supposed to make a loud click and rapid when it is turned on?

  Thank you!

  Hi @SSI_Diver,

  Thanks for providing this information. You can Contact the Support HP to inquire about the service. Check the model number and the form to receive a file number for faster assistance. Thank you.

• M177fw MFP: Screen frozen on 'OK '.

  Hello

  The sreen keeps showing 'OK' with a split of 2 shades of blue horizontally, even after having turned off and unplugged. It is connected directly to the wall jack in a very stable environment.   Tried to download a driver/software update, but it did not work.

  Thank you for any assistance you can provide.

  Best regards

  Hi @vbeaudoin,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you used a HP Color LaserJet MFP M177fw with a Windows 8 PC Pro and the printer screen is frozen on a screen of 'OK' that has a blue background with two shades split horizontally. I would like to help with that.

  Here is the document of support designed to be used with this type of problem - Solving of Messages from Control Panel.

  If the document above does not help I suggest you contact HP Support by phone because they have available additional resources that can help lead to a solution to this problem.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/

• LaserJet Pro M177FW MFP never sleeps, Calibrates every 15-30 minutes

  I have just bought a LaserJet MFP M177FW Pro and had it work. The only questions I have are:

  (1) the printer never sleeps any value I offer it to the sleep timer

  (2) the printer re - calibrated every 15-30 minutes, which is quite noisy

  I tried power walking several times and have tried to unplug the power for 30 seconds and plug in again. The problem persists.

  Can anyone provide assistance on how to sleep at work and how to get the printer to stop the calibration?

  I was actually able to solve this problem later, but none of the above helped suggestions at all.

  What seems the problem changed when the printer performed calibration. I put it to "immediately" instead of "after 15 minutes. The printer has slowed with success since the change.

  Thanks to all who offered suggestions!