Microsoft Mobile Mouse soluble problem by exchanging the transceivers?

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• Microsoft Wireless Mobile Mouse 3500 problems.

  I'm using Windows vista 32-bit on a Dell Studio 15 laptop.  I have a Microsoft Wireless Mobile Mouse 3500.  I plugged the nano-receiver into my USB port and installed the driver but the mouse does not work.  It does not work if I move my mouse or click on the buttons.  I have bluetooth activated on my laptop but there is no button on the mouse or nano receiver to synchronize with the laptop.  I searched and searched the Internet to try to find an answer, but I don't see anything.  Can anyone help please?

  A couple of things you can look at at\try:

  1. Since beginning--> search box type mouse, when the application Microsoft Mouse appears select.
  2. Select the Dell Touchpad tab, then click on the picture to open the properties of the Touchpad.
  3. In the properties of the Touchpad, choose Device Select.
  4. Check the box that says "Disable touchpad/ponting stick when external USB mouse is present".
  5. Press OK.

  From my experience with Dell laptops, I have also found that sometimes an external USB mouse fails to be recognized because of some quirks with power and USB. Let the wired mouse, then turn off the laptop and unplug the battery for about two minutes. Turn on the machine again and see if the 'magical' mouse appears.

• Microsoft Mobile Mouse 3500, scrolling problems

  I bought a Microsoft Mobile Mouse 3500 target a few months ago and it works great so far. When I scroll it jumps a long distance and is not smooth. I tried to lower the speed of scrolling in the mouse settings, but it does not fix it. The only way I can break free, it is by downloading an app on the app store for Google Chrome (I don't know the name of the application). Help, please. Thanks in advance.

  Unplug the receiver to the usb port.   Plug it in again.

  I can only conclude this is a bug in the firmware/hardware and the receiver must be restarted.   It has nothing to do with the drivers because it happens with windows, osx and linux.

• Microsoft Mobile Mouse 3000 lock as I am scrolling

  original title: Microsoft Mobile Mouse 3000

  I have this mouse model 1359 and he became addicted to my desk at work. It doesn't seem to work well at all and was wondering if it the wrong kind of mouse for a desktop computer. It crashes as I am scrolling and I spend the time stirring my mouse to do by moving and it also seems to jump over things. It happened on multiple computers. Ive tried to move the connection to a different usb port and it doesn't seem to help. Very much a pain, please help

  Hi KrystalNicolaides,

  ·         Did you the latest changes on the computer before this problem?

  ·         You receive an error message?

  ·         What version of windows operating system is installed on the computer?

  I suggest you follow these methods.

  Method 1: Follow the steps in the article.

  http://support.Microsoft.com/kb/838398

  Method 2: Try to change the mouse settings. See the article.

  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

  Method 3: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.

• Microsoft Mobile Mouse 3000 does not

  I have a relatively new Microsoft Mobile Mouse 3000 which has just stopped working. The mouse has functioned well for three months. I just changed the battery in the mouse. I plugged the transmitter into the USB port after starting my laptop. Normally, there is a green light that turns on the top of the transmitter. Now there is no light and I get an error message on the display, indicating that the USB device is not recognized and that the unit is defective.

  Help, please.

  Hi RJ Moy.

  Thank you for using answers Forum.

  I found an article that can help you solve this problem:

  http://support.Microsoft.com/kb/315973

  Follow the troubleshooting steps if you want and let us know how it works.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Battery life Microsoft wireless mobile mouse 4000 when left all the time

  Box, it came says battery life is 10 months.  Many complaints from internet than within a month of the real life of the battery.  Should we get 10 months of battery life if the mouse is lit permanently.

  Hello

  The question you have posted is related to Microsoft Wireless Mouse 4000. There is a dedicated Microsoft Hardware support. I suggest you to check with the Microsoft Hardware support for more information.

  http://www.Microsoft.com/hardware/en-us/support

• Microsoft Mobile Mouse 6000 "unrecognized device".

  I have a microsoft 6000 mouse, and since I bought it, it worked flawlessly! A few days ago I started having a "USB DEVICE NOT RECOGNIZED" error each time.

  I tried the mouse on other computers (a computer dell laptop (Vista) + an office (XP)) and still getting the same error message. I tried everything to make it work!
  Does this mean I have to replace it? Help please!

  Hello

  If it doesn't work on other systems either?

  Certainly looks that the mouse has gone wrong.

  Microsoft Hardware Warranty Info.
  http://www.Microsoft.com/hardware/warranties.mspx

  Mobile Mouse 6000 - has a 3 year warranty
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=007&active_tab=systemRequirements

  Hardware support of MS and warranty claims
  1-800-936-5700

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Microsoft mobile mouse 3000 works do not correctly under Vista

  I have a mouse Microsoft 3000, which is less than 3 months old. I replaced the battery. I used the reset button. However, the mouse will not turn on gree. indicating that the mouse works. I saw this question already on the Microsoft answers site. ILO is unable to find the solution. Can you help me?

  Hi Instructor4216,

  I recommend you to try the steps in the articles below. You can exclude what you have already tried.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  If the problem persists, you get your mouse replaced.

  http://support.Microsoft.com/kb/326246/

  I hope this helps.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• MS Wireless Mobile Mouse 4000 Setup will disable the existing capacities of touchpad?

  The installation of the driver software will disable the touchpad on my laptop confuzer existing capacity?

  Thank you.

  A moderator has moved this thread to the hardware and drivers Forum.

  Hi, Mr. mouse.

  Check the setting mentioned in the article below is not checked.

  How to disable a Touchpad with an external mouse

  http://www.ehow.com/how_7245885_disable-touchpad-external-mouse.html

• the usb is stuck on the usb plug on the underside of the mouse, microsoft 4000 wireless mobile mouse

  Well I was being a fool and pasted my usb key to connect the mouse to the computer in a hole and he is now stuck I tried it out and after a little research I discovered that I stuck the USB to the USB jack on the bottom of the mouse, but why didn't he come?

  Hello

  Thanks for posting your query in the Microsoft Community.

  You have a problem with the Microsoft Wireless Mobile Mouse 4000, being stuck on the USB. It must be hard when something that is important to you does not work as expected. I appreciate any effort that would put you in all. I will guide you in the right direction.

  To help you with the hardware components of the mouse, I wish that you contact Microsoft Hardware Support for assistance.

  Check out the link-

  http://www.Microsoft.com/hardware/en-in/support/contact-us

  Back to us for any questions related to Products from Microsoft or the Windows operating system. We will be happy to help you.

• My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

  My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

  Hi retiredinflorida,

  Welcome to Microsoft Vista answers Forum!
   
  It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
   
  However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

  The Microsoft wireless mouse does not work as expected if:

  You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

  In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Aziz Nadeem - Microsoft technical support.
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
  what you think

• My mobile mouse 3000 stopped being recognized. by my Acer laptop with Vista. . I tried to download the program, but it stalls before finishing.

  I used the Microsoft Mobile Mouse 3000 for a long time, and all of a sudden he stopped being recognized by the computer.  I went to a download page and follow the instructions, but the process to a standstill before finishing and won't be stopped or moving forward.  Help.

  Hello

  You get the error message?

  Method 1: Let flow the fixit available in the link below and then check

  
  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2: You can follow the steps described in the article below

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Method 3: download and install the driver\software mouse in the clean boot state

  
  Clean boot the computer

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

  
  Microsoft Download link
  http://www.Microsoft.com/hardware/en-us/d/wireless-mobile-mouse-3000

• cannot pair mobile mouse wireless Microsoft 6000 with a Toshiba bluetooth usb adapter

  I have a toshiba bluetooth usb adapter, which is supposed to be able to connect with up to 7 bluetooth devices, but I can't seem to do recognize/find my Microsoft 6000 wireless mobile mouse.  is it because the mouse has its own transceiver or I do something wrong to link to the top.  any help?

  12/27/2010 02:37 am, ekunst wrote:
  > is it because the mouse has its own transceiver or I do
  > something wrong to link to the top.  any help?
  Yes, the mouse has its own transceiver and is not a bluetooth mouse
   

• Wireless Mobile Mouse 4000

  I have a MS Wireless Mobile Mouse 4000 as indicated on the product and was only bought from Amazon less than a year ago, but I can't find it listed in the list of products supported, so cannot report a fault to Microsoft.

  The fault is a sticky scroll wheel.

  Thank you

  Rgds

  Rob Martin

  You have received the wrong website. If the media is free or whatever, there is NO software fix for a bad scroll wheel.

  The mouse is still under warranty and you should refer to this website re get it replaced...

  http://support.Microsoft.com/kb/326246/en-GB

  .....................................

  OK, I see you have a resolution of your problem. Microsoft have a mechanism to deal with the broken hardware, and I hope that others in this thread will make a note of the URL I've provided... :-)

• Connect a to a USB MS receiver Logitech K520 wireless keyboard and a MS Wireless Mobile Mouse 4000

  Is it possible to connect a keyboard to a receiver USB MS Logitech K520 wireless and a MS Wireless Mobile Mouse 4000... all performed on a Toshiba Satellite L455 with Windows 7 Home Premium?

  The wireless mobile mouse works, because she and the USB receiver are two Microsoft, but we would like to get the wireless keyboard to connect too.

  The keyboard 'works' in that the green light... but only for six or seven seconds and then turns off. The keyboard passes no to the screen during this time, response.

  Thank you in advance.

  Roger Agness

  # They are both two different and opposite manufacturers.

  The K520 seems to use unique from Logitech Unifying receiver and Microsoft has their own receiver technology.