Mousepad does not not Pavilion dm4

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• Pavilion mousepad does not

  I'm about to return this laptop and back to Toshiba. I have had it for less than two months and had any other problems with it. Currently, the mouse pad does not work; I use a USB mouse, try to fix it.

  I downloaded the updates from HP, including the BIOS, and as soon as I restarted the cursor had disappeared. I entered the F10 menu and tested the slider and it worked. I checked in Device Manager and there is no mouse driver installed (though of course it used to be there), so I downloaded it from the HP site, restarted and nothing. I did a hard reset, nothing.

  Combined with nebulous keyboard functionality and the fact that the network connection remains never connected, this problem is the drop of water.

  I call support and was able to solve my problem. Even if I had installed a new driver, I had to uninstall and download/install again.

• Keyboard/mousepad does not on Satellite 1110

  I have an old satellite 1110. It is a dual boot with linux and windows XP machine. The Boot Manager is grub.
  When I let the machine start the OS default without touching the keyboard at the stage of grub, about 70% of the time when the finishing of the machine to start the keyboard and mouse will be non-functional. However if I use the upper and down arrows to grub stage, 100% of the time to keyboard and mouse mat work correctly when the machine finishes booting.

  I'm trying to understand why this would be so. It does not seem to relate to the involved BONE, just the physical manipulation of the keyboard. Is it a bad connection due to lack of chip, bios or other software problem?

  Hello
  Are you sure that the touchpad is enabled?
  Check it by using the Fn + F9 key combination. If this combination does not work, try to find the power button function in Control Panel-> mouse control
  By the way; have you tested If reinstalling the touchpad driver could help solve this problem?

• Latitude E5420 mousepad does not work after update to Windows 10

  Hi guys,.

  I'm new here so be gentle! :)

  As the title suggests I upgraded my Windows 10 laptop and the mouse pad does not work alone I can't seem to find the drivers seem to relate to an update of windows 8? I entered the Manager of peripherals and updated drivers and it says I have the latest: - 8.1206.101.112 - Alps 02/06/14.

  I would be very grateful if someone could help, my system is running the 64-bit version.

  Kind regards.

  Select this option.

  Install manually a newer driver for the Touchpad (Alps) through the Device Manager has worked in many Dell systems that is not driver for Windows 10 CD-ROMs. Version 8.1206.101.118 has been reported to work for this model:

  http://dellwindowsreinstallationguide.com/Dell-touchpad-drivers/

• HP Pavilion DM4-1165DX does not illuminate

  I have a laptop HP Pavilion DM4-1165DX.

  When you use yesterday, the screen flickered, and then the computer off. Now it will not turn back. When I press the power button, the led on the power button, button for on / off Wireless (F12), fingerprint and the light on the side of the portable flash player then return to offshore. There is nothing to indicate that the machine tries to start, just a flicker of lights, then back to nothing. These lights will also Flash when the laptop is plugged in, but not flashing unplugged the battery included.

  The light next to the power connector is on, indicating that the unit is powered.

  I tried a hard reset and that did not help. Does anyone have an idea what may be causing this problem?

  Thank you

  I talked to hp and they said that it is the motherboard... $351 for repair unless people start to complain, and he comes from a manufacturing problem... Be sure to report...

• HP pavilion dm4-2180 wireless button does not illuminate

  Following this element thead (http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/hp-pavilion-dm4-2180-bezel-repl... I ended up going in a store of the local computer where they fixed the problem of the screen. I have it powered by the store and everything seemed ok, just that when I got home realized that the wireless button does.

  Checked well the post on the forum about similar issues, but may not know what the problem is.

  1. default bios does not resolve the problem

  2. the correction with hard power the laptop, remove the battery and pressing the power button for 30 seconds to drain the capacitors nor

  3. the button is always orange, if I press it for a few seconds, the message "unrecognized usb device" is displayed

  4. the wireless adapter does not appear in Device Manager, or I get the error message on the current arrangements (only on the unknown device in the usb controllers)

  Is it possible that is a material error, when technicians open the computer the wireless card has not properly been connected?

  Hello @PedroAAndrade,

  Welcome to the Forums of HP Support!

  I came across your post about the WiFi problem and wanted to help!

  It is possible that the problem may be hardware related.  You can try to check the WLAN Module, to see if it properly connected.  You can use this guide to help you, if necessary:

  HP Pavilion dm4 Entertainment PC - Maintenance and Service of Guide (Chapter 4, Page 40-42).

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Pavilion dm4 does not start: black screen with cursor blinking up to no left, no error message

  Nowhere on my HP Pavilion dm4 close last night and does not restart.  When I turn on the computer, I get a black screen with a cursor blinking in the upper left corner.  I ran a variety of diagnostics and all seems OK (i.e. no error message).

  I am able to start the computer in mode 'Media' - and I see all my files.  However, I'm unable to start the computer normally.  Help, please.

  My computer is old - 1 year and 25 days to 25 days outside the warranty period.

  Thank you.

  Hello

  Boot from the new rescue CD, select repair your computer and choose the command line.  When this charge, enter the following commands and press on enter after everyone – including spaces as shown.

  Bootrec.exe

  bcdedit/export C:\BCD_Backup

  c:

  Boot CD

  BCD attrib s h - r

  Ren c:\boot\bcd BCD.old

  Bootrec /RebuildBcd

  Bootrec /fixmbr

  Bootrec /fixboot

  Remove the rescue CD and try to restart now.

  Kind regards

  DP - K

• HP Pavilion dm4-1265dx: does not update HP Pavilion dm4-1265dx

  Pavilion dm4-1265dx has never successfully updated its software. I run the recommended updates that are included in my automatic Windows updates, but not the HP updates have already updated, it always says, "failed." I tried to update directly from the HP site and have experienced the same results. Any suggestions?

  Hello

  Thanks for posting your concern for the Forums for Support and sorry about the problem you are having. To help you the best I would need the failure error code. I will quote the steps to get the code of failure below.

  • Go to the Control Panel
  • Make sure that in the upper right corner of the ' view by ' is selected for both small or large icons instead of the category.
  • Go to "Windows update".
  • You will find on the left in the list 'view update history'.
  • In the list, the status of the various updates would b mentioned in the second column.
  • There will be updates failed, you need to right-click on it and click 'see details'.
  • On the next window, there will be "Error Details" section with code 8xxxxxxxx.

   

  These are the codes that are required. Please write us back with these codes. And also for resolved errors you can try to install the updates individually.

  • You have to go back to the control panel > windows updates.
  • In the list on the left choose "check for updates".
  • Once the updates is enabled, it will be little important and a few optional updates.
  • First click on the important updates and a list would be populated, choose the updates one by one.
  • After an update is installed and the le redemarrage reboot the PC, choose the second update and continue in the same manner.

  Although I work for HP, but I am personally.

  Please click "Accept as Solution" If you feel my post solved your problem, it will help others find the solution. Click on the 'Bravo Thumbs Up' on the left to say 'Thank you' for helping!

  Concerning

  Aks3621

• Mousepad on HP Pavilion does not work

  For some reason my mouse pad no longer works.  It works with an external logitech mouse.  He used to work if I had plugged external mouse or not.  This is no longer.  The cursor does not appear, and if it is there, I can't control it.  When the computer reboots, the cursor is displayed only if I plug the logitech mouse.  Can you help restore this mousepad please!

  I have Windows 8.1 if it matters.

  Thank you

  Mark

  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  Looks like you are facing problems with the Touchpad of your laptop
  We will surely help you with this

  Steps to drain the static charge and load the BIOS default settings to solve the problem
  Step 01. Turn off the laptop

  Step 02. Disconnect the power/AC adapter and also remove the battery too

  Step 03. Press and hold the power button of the laptop for a minute

  Step 04. Now re - insert the battery back in and plug again the power supply/adapter

  Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS

  Step 06. Once you get the BIOS, please press F5 to load the default Installer for BIOS

  Step 07. Now press ESC/ESC. Save Changes and Exit - Yes

  Step 08. Now, please wait until the unit load the Windows operating system

  Now please re - install the drivers for touchpad of HP Web site in order to solve the problem

  Click on the link to find the steps below involved in disabling the Touchpad
  http://support.HP.com/us-en/document/c03922412

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you
  K N R K
  Although I am an employee of HP, I speak for myself and not for HP

• Plug & Play does not work - cell HP Pavilion dm4 - Windows 7

  These three issues all occurred as soon as I uninstalled Norton (demo of limited duration which came with my PC) and installed AVG. I think they are all symptoms of the same underlying issue.

  1. the popup saying "no amd graphics driver is installed or the amd driver does not work correctly.

  2. device Manager is empty.

  3. connect & Play will not find my scanner (who worked previously).

  I searched using Google and found a number of indications, which neither help my PC: making sure plug & play service is running (it is); changing permissions with Regedit (even the user Admin is said that they do not have the authorization).

  I asked AVG support for advice, and they blame Norton (well, they would say who they don't?)

  Any ideas?

  If you start in safe mode with networking, is still a Virgin in the Device Manager?  This can be done in turn on/off the system by pressing F8 about once per second to get the safe mode option.

  Is there a restore point before problems happen?  If so, restore to that date.  Once restored, run the Norton removal tool to Norton is removed (a system restore will most likely restore any software who was present at that date) then note whether the issues are present before installing AVG.

  Let me know what happens.

• Pavilion dm4-1265dx does not start after Windows 7 logo

  My laptop does not start after the "Starting Windows" screen when I try to boot the operating system normally. When I try to run the repair mode from the start nothing happens... I get a blue background image and the pointer of the arrow, but no icons or windows appear.

  I tried the system diagnostic mode by pressing ESC when turning the laptop on and the hard drive test fails every time, showing the following results:

  Test Drive: 1
  INTELLIGENT control: passed
  DST short: failure

  Failure ID: 64RG79-5AP62V-XD6U2K-60RN03
  Product ID: XZ298UA #ABA

  Hard drive 1

  --------------------------------------------------------

  Test drive: FAILURE

  How should I proceed? The laptop is still under warranty, but it was purchased in the United States, and I now live in the Brazil.

  Hello

  You will need to replace the hard drive.

  HP should send you a new drive for free, but in your case is a little complicated as you mentioned it already. Please contact HP tell them about this situation. How to do?
  Click on the link below and choose your country:
  Contact HP worldwide

• HP Pavilion TouchPad does not?

  Hello, I have the HP Pavilion dm4 2015-dx and this morning when I started my computer the touchpad does not work. I use a mouse and it works fine however. I tried the download Synaptics and followed the instructions but it didn't work. Help!

  Mastiucha,

  Take a look at this document - file mentions the methods used to enable / disable the TouchPad.

  You could jump repeat the reset method.

  Enable / disable the TouchPad

  Click on the star of congratulations !

  It's a big 'thanks' for the author's efforts.

• USB does not not on my HP DM4-1265DX

  Recently, I had my motherboard replaced by Geek Squad to the laptop and now my USB does not work

  The two 2.0 do not work with any Plug that I put in my 3.0 only works with any type of USB. I tried to uninstall and updated the driver, updating the BIOS, check if the port was clean, reinstall Window (which was a pain waiting), reset the CMOS, reset the default Bios and see that I can't access the menu in Advance on my HP Pavilion dm4 because it doesn't have this option to unlock. Thanks in advance!

  Hello

  You did most of the troubleshooting of your end steps steps only takes a few steps are updated Bios and recovery. If you still have the same problem as you informed that Mottherboard has been replaced you must bring it to the Geek squad and have it checked could be the cause of the motherboard.

• Pavilion dm4: F12key orange light is on and the wifi can not be evaluated

  Hi, my F12 key is the amber light and cannot be disabled. And I can't use wifi on my laptop. I can use the Ethernet cable however. product is HP Pavilion dm4, I opened the Manager under network adapters and device, installed as Intel(r) WiFi Link 1000 BGN, and when I clicked on properties, it says that this device does not correctly work becaue that Windows can not load the drivers required for this device. (Code 31).

  Hello:

  See if it works...

  Go to Device Manager and right click on the adapter wireless Intel(r) WiFi Link 1000 BGN.

  Select uninstall and check the box uninstall driver.

  Restart and install the latest driver directly from Intel for this model of card.

  The second driver on the list is for W7 x 64.

  https://Downloadcenter.Intel.com/download/23491/Intel-PROSet-Wireless-software-and-drivers-for-Windows-7-

• Finger print reader does not work after upgrade to Windows 8 Pro - DM4 2055BR

  I updated my previous Windows 7 to Windows 8 Pro Edition and the Finger Print Reader no longer works. Validity software driver is already installed more simple pass, but when I run the Easy Pass it pops up the message "the drive is not connected, connect the drive.

  I noticed one lot of other posts related to the same issue, but I don't know if the model of my laptop does not support the new version of the operating system.

  I appreciate if someone could help me with this problem.

  Dulao35,

  Welcome to the HP Forum!

  When start you / see: Easy going on?

  You may be running HP SimplePass Version 8.0.0.57 or some other SimplePass 8.x?

  ======================================================================================

  You can run HP SimplePass Version 6.x later on your computer.  You may also be able to get SimplePass version 8.x if you want to stay with this version to work.  It's a personal choice, really - either version should be able to work on Windows 8 Pro.

  Note that the version 8.x SimplePass seems to dislike everyone, but the Internet Explorer browser. This is a personal observation and NOT what can known by other users.  If you use IE, then the point is moot.

  You can probably keep your existing driver of the fingerprint (Validity Sensor in the Device Manager) as long you run the version compatible with Windows 8, illustrated to the webpage of your computer driver:

  HP Pavilion dm4-2055br Entertainment Notebook PC Drivers

  See below for a method that you can use to upgrade HP SimplePass:

  Simple Instructions for upgrade HP SimplePass

  The bits on SimplePass version 8.x are towards the bottom of the file.

  Click on the star of congratulations !

  It's a nice way of saying 'Thank you' for help.

  Although I strive to reflect best practices of HP, I do not work for HP.