My Microsoft Mouse 3000 does not illuminate

Battery changed in mouse, still no operation or ignition.  OK led (green) transmitter/receiver

Hello

1. don't you make changes to your computer, after which the issue started?

I suggest that you follow the steps in this article and check if the problem persists.

Troubleshoot the incidents of the response to the mouse or wireless keyboard

Tags: Windows

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    Here is an article that has several for your wireless mouse troubleshooting steps and should help you to solve this problem:

    The Microsoft wireless keyboard or mouse does not work as expected or respond intermittently
    http://support.Microsoft.com/kb/838398

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    Thank you to contact Microsoft Community and we will be happy to help you with your concern.

    According to the description, it looks like you are facing a problem with the optical mouse 3000.

    It would be great if you could answer these questions to help you further.

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    Thank you for using answers Forum.

    I found an article that can help you solve this problem:

    http://support.Microsoft.com/kb/315973

    Follow the troubleshooting steps if you want and let us know how it works.

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    Hi chun liang,.

    Possible several steps for troubleshooting your problem, see the following article:

    http://support.Microsoft.com/kb/303091

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    Troubleshoot the failure to find new mouse connected to your USB port: http://support.microsoft.com/kb/223256

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    http://support.Microsoft.com/kb/321122

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

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    Shinmila H - Microsoft Support

    Visit our Microsoft answers feedback Forum and let us know what you think.

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