Need help to stop my subscription to creative cloud please as soon as POSSIBLE.
Hello
I pay for a service I'm not having. I had two credit cards that are supported with the annual subscription, but I don't even have the serial number. In my account I've recorded them, but im being cool with the money anyway. I need help please, I can't continue to pay for this.
You can also try to contact support at this link: I still need help
Guinot
Tags: Adobe
Similar Questions
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I need to cancel an annual subscription to creative cloud.
I need to cancel an annual subscription to creative cloud.
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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Hello, its been less than 30 days since my subscription launched so I wan to cancel now and get a full refund, please.
Thanks in advance.
Hi rogerbl,
Please see the help document following cancellation request:
Cancel your subscription or membership. Creative cloud
For refund, please contact support:
Kind regards
Sheena
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Need help to connect to the Adobe Creative cloud servers
Hello
I recently formatet my pc... When I reinstalled Adobe Creative cloud to return to Lightroom and Photoshop.
The cloud App is installed and so is Lightroom and Photoshop. But I can´t update. The cloud App keeps telling me that he can´t to connect to the servers and I should check the firewall... Here's the funny part... It has access through the firewall and my anti-virus as well.
I have uninstalled and reinstalled it 2 - 3 times just to be sure... What can I do to get the app to connect?
Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Need help with the installation of adobe creative cloud desktop
Hello
I want to install adobe creative cloud desktop.
But I can't it remains on the download and then I get a an error of 12E5
Someone knows how to fix this?
Kind regards
you have a firewall is causing a problem?
you have av cause a problem?
also, if you follow the 7 steps, you can directly download a free trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html
and activate it with your serial number.
If you have a problem downloading, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
Unable to obtain the cookie translates into an error page displayed after clicking on a link on prodesigntools.com
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Hello, I would like to know how to cancel my subscription to creative cloud.
I would like to know how to cancel my subscription to Creative cloud, please.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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Need help to cancel subscription to creative cloud and Live Chat does not work
I need to cancel a subscription to creative cloud and Live Chat does not work for me. The cat only sent me:you are not currently connected to a representative of the chat. When a representative has been online and I can't send my message.
Hi Joshua_U,
I ask you to perform undo these links mention operations
http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.
In case you are unable to complete it, please inbox me your order number.
Note
Kind regards
Baudier
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I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I need help to cancel my subscription
I need help to cancel my subscription
-
I want to cancel my subscription to creative cloud, help?
I want to cancel my subscription to creative cloud, help?
How to cancel a subscription cloud creative
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why it would take 24 hours this time?, I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why would it take 24 hours this time?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
Nobody helps me to Adobe. I can't renew my monthly subscription to creative cloud
Adobe could not get the rate of monthly subscription for my creative education cloud subscription. I received an email saying that my account has changed to a free adobe membership. I checked my credit card, and yes there is a problem in my credit card. I tried to add abother map of imformation front page for the past 10 days, but he did not accept my credit card which I am currently using without any problem. Now, I have just 1 days to use my apps. Today I received a new credit card and want to try it, but this time I don't see the map information page. When I try to open the page to add the new credit card, the page is just blank. It is simply to display the page header and footer. So I can't reach for planning information page. I don't know if it's the attack to adobe.com servers, but I need to renew my membership. I contacted live chat, but they do not help me. They're just trying to transfer me to another Department, but they do, that the connection went every time. Someone has to help me abput that. I tried to contact the adobe Turkey, but he is very busy, so I can't reach in support of the team.
Hi ekolipik,
Please change your browser and try again. Consult the KB: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html.
Kind regards
Romit Sinha
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I have a subscription to creative cloud. Only can use trial versions. Can you help me please?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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Do I need a subscription to creative cloud to use photoshop and elements 14 first?
Hello
Adobe photoshop elements and first elements are not part of the Creative suite cloud. So, you don't have membership creative cloud for these products. You can check the following link to buy
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How do I cancel my subscription to creative cloud? Help, please!
I can't find any link to cancel my subscription to creative cloud in my account.
Help, please!
Hi Lei,
You may have an alternative email address used to purchase the subscription.
Click on the wheel of settings which is located on the upper right of your creative cloud app > Preferences > what is the e-mail address that you see here.
Please send that address send me in a personal message, so I check and help you appropriately.
Kind regards
Bani
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