Network Officejet 8000 problem

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• network unavailable officejet 8000

  My Officejet 8000 wireless worked fine until I added an Apple Airport Express to my network Airpoty/Time Capsule.  I uninstalled the HP software, downloaded the installer for OS Snow Leopard (current version on MacBook), installed.  The installation program recognizes the two parts of my network, both with the high signal strength.  When I select the network and click on continue, I get a message "(my network) selected Wi - Fi network is not within reach of the unit." (Change the network/Retry)

  Of course, it is.

  I tried to restart the airport / Time Capsule, but I can not get by this message.  I can print by plugging into the USB port, but with a company Asus Tablet laptop, MacBook and desktop on the wireless, it's a big pain.

  Any help will be very appreciated!

  Well Yes, change the channel on the Time Capsule to 11.  I believe that the Express will join just any channel its base station is on (Time Capsule) and you can't change it to "Stretch" mode

  I guess that they both have a green light?

  If this does not work, unplug the wall Express, install the printer, then plug the Express.

• HP Officejet 4630: Problem installing HP Officejet 4630

  Hello

  I hope someone in these forums can help me get my printer to work.  I currently have a HP Officejet 4630 who can no longer printer from my computer Windows 10, and I don't know why.  I first had the problem when I upgraded my old computer to 10 Windows, the computer sees the printer, but when it will install the drivers, it says that it cannot connect to the printer wirelessly or wired.  I can print to the printer from mobile devices (iPhone, iPad) simply not my main computer.  I have an older model HP Envy 120 that I can view and print for just fine, but it is my printer to work and I prefer not to use it for day to day general printing which is not a related work.  I think that it is a firewall problem, but to be honest, I don't know how, or what are the changes that I need to check if this is the problem.  When I look at the printer in printers and driver section, it says that the printer is not available and that no drivers are loaded to the printer.  I know that I need drivers, but continuous HP told me no printer is installed and custom install drivers for it.  Help, please

  Dan

  Hello

  Thanks for the comments.

  Are able to disable the firewall during installation?

  Here are some troubleshooting wireless;
  
  Troubleshoot wireless
  1. make sure that the printer is not connected to the network via an Ethernet cable
  Wireless does not work if the printer is connected to the network via an Ethernet cable. Unplug it
  Ethernet cable from the printer.
  1. make sure that the wireless light is on
  If the blue light on the printer control panel is not lit, wireless can be disabled. To turn on the radio, touch
  or drag to the bottom of the tab at the top of a screen to open the dashboard, and then tap (wireless), touch
  (Settings). Tap Settings wireless and then tap wireless to activate it.
  If the blue wireless light is flashing, it means that the printer is not connected to a network. Use the wireless configuration
  Wizard available from the Control Panel printer to establish a wireless connection. Touch or drag to the bottom of the tab to
  the top of a screen to open the dashboard and then tap (wireless), press (settings). Touch wireless
  Settings, tap the wireless configuration wizard, and then follow the instructions on the screen.
  1. make sure that the computer or mobile device is connected to the wireless network
  Make sure that your computer or mobile device is connected to your wireless network. If you cannot connect the
  computer on the network, contact the person who set up your network or the router manufacturer. It could be
  be a hardware problem with the router or computer.
  1. reboot the wireless network components
  Turn off the router and the printer and then turn them back on in this order: router first, and then click Printers.
  Sometimes, disabling devices and then turn their back on helping solve the problems of network communication.
  If you still can not connect, turn off the router, the printer and the computer and then turn them back on in this
  order: router first, then printer and computer
  
  Still problems? Visit the HP (www.hp.com/go/wirelessprinting) wireless printing Center. This Web site
  contains more complete information and up to date on wireless printing, as well as information to help you
  Prepare your wireless network; solve problems when connecting the printer to the wireless network. and solve
  problems of security software.
  Note: If you use a computer running Windows, you can use the tool HP Print and Scan doctor, which can help
  solve many problems, you may have with the printer. To download this tool, visit www.hp.com/go/tools.
  
  Hope that helps.

• HP OfficeJet 8000 just stopped printing

  Hi all

  I have a HP OfficeJet 8000 and have used for a while.  I tried to connect to my new comcast wireless router, but it does not work, so I re-connected to the airport, he was happy on and all was well.

  The other day, it just stopped printing.  The green light is on, all connections are secure.  It was working fine the day before and then more nothing.

  When I go to print, it shows it's open the connection and the percentage of the printed page and about a minute after that 100%, it says unable to connect to the printer, operation timed out.

  Why?  I need my printer!

  Hello wysmommyand thank you for getting back to me!

  I would recommend your computer and the printer off.  Once they are both down, unplug your power of router for 60 seconds and plug it back.  Once the router will begin broadcasting, turn on the printer and the computer.

  I would also recommend following the steps outlined in this document on a "printer not found" Error Message appears for the Officejet Pro 8000 Printer Series.

  Please hold me!

• Pavilion 15-ab063tx: 15-ab063tx Pavilion network controller driver problem

  Hello

  I just bought a new 15-ab063tx Pavilion and after format, I have a wireless network connection problem. For the network local network it works well but I can't find the wireless network adapter. On the device he received the error this network controller driver problem. Can someone help me.

  Realtek Wireless:

  http://h20566.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_149229_1&swEnvOid=4158

  Bluetooth:

  http://h20566.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_147638_1&swEnvOid=4158

• Cisco AnyConnect VPN Client (connection attempt failed because the network or pc problem cisco)

  Hi all

  I am trying to connect to my Cisco AnyConnect VPN Client but everytime I try, I get an error (connection attempt failed because the network or pc problem cisco)

  Can anyone help me please with this.

  Thank you

  Zia

  What is the local firewall on your computer?

• network Windows 7 problem

  The problem is with a computer windows 7, which worked fine until the last update (windows Defender definition) February 3, 2014.  looks of stack network OK open cmd and ipconfig and ping the router correctly. Be able to see the configuration page of the router in IE11 and Firefox, however not able to see Web pages. Verified the remote desktop and can display the server's desktop. Outlook cannot see the mail server. Turn Windows defender, windows firewall and the antivirus firewall. have manual reset for ip and DNS tcpip however no change have used netsh reset in a cmd window tried to do a system restore but it fails. the problem must be with the software were used starting in minimal mode and safe mode with networking with the same result.
  Entered in the static ip address for a remote server and received a correct notification (you are not authorized to view this page) running options

  Hi Anil

  The computer of windows 7 is one of the 8 on a network with a windows 2008 Server. All computers bar you can see the internet.  The router status page indicates that it works correctly. I can RDP into the server from a remote location.  The tcpip and DNS for the computer with the problem have been working with the network card, no problem device is present in System Manager. I can't do a ping of the defective computer to all others on the network. In line at the seven layers of the OSI physical and software layers work properly, looks like it's fire to the walls of IE11 and Outlook.  Checking that all firewalls is turned off. System Restore starts and fails them.

  Have now resolved the issue. The last update to the computer was an update definitions for windows defender. I removed the update in safe mode with network and was able to do a system restore to the day before the problem. Windows defender is turned off and has been for many months, but this late update to the walls of the system software.
  Thank you

  concerning

• HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

  Fujitsu Windows 7 laptop (all USB2)

  used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

  The printer installed fine and don't have USB connection

  All the software and scanning twain installed, so I was able to scan the copy etc.

  I could browse and choose my PC from the front panel of the printer

  However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

  Fujitsu - but more recent model with 3 USB ports

  I have install and then used the same FULL configured driver to be installed (V14)

  selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

  All the USB works, that I've used - BUT the printer is networked and no USB used

  tried to download the driver and install it-exactly the same question

  SO I configure using the devices and printers 'add printer' network and installed

  I can print OK

  BUT no analysis facilities

  and on the façade - cannot see the new PC to scan to

  The only real difference, is that this PC has USB3 and only mine has USB2

  DO not know why on a network installation USB even when searching for

  It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

  Thanks for any help / advice

  Hi etaf,.

  I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

  The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

  There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

  My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

  If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

  If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

• Ethernet network Officejet Pro L7555 printer-perfect on one but feel problems with others

  My HP Officejet Pro L7555 is connected to an ethernet network.  Two computers are on the network in the same residential group.  The printer is installed on computer A (I-5 with Win 7 Pro) files downtloaded the HP support assistance.  It is shared with computer B (I-3 with Win 7 Home).  The printer works perfectly with A computer, which gives a perfect page test, but on computer B, it will print only a small portion of the top line, true for all applications I tried to print from.

  When I try to use the HP solution on computer A Center, I receive a message that the installation is not complete.

  The Scan doesn't work at all, showing no connection when used with Windows Fax & Scan, but then I could never run early on with my old Windows XP computers, and all attempts to download updates for the older systems failed.

  Print clues about how to solve the problem would be greatly appreciated.

  J_A_K

  8Lives,

  Just a note to say thanks for hanging with me and driving me to an exceptional result.  The printer work from now on, the two computers and not only as a printer, but as a fully functional all-in-one.  He has never worked this way before, mode scan fax or computer.

  I hope that my questions has not caused too much eye-rolling on your part.  Be accomplished without your knowledge, this never could clear and excellent help.  I especially appreciate timely responses, you have done throughout this process.

  Kind regards

  J_A_K

• HP Officejet 5740: Problem with scan after passage of a wireless network to a USB between PC / printer

  Hello

  I would like your advice about my inability to scan from my printer control panel after establishing a connection USB with my PC. Previously, it was established as a wireless printer.

  I get messages like "Scan of the computer is not activated", "connecting to the computer has been lost' & ' The HP scanning Application has encountered an internal error. Pls restart app & try again. "

  There is no problem to use the HP scanning software in my PC for scanning or printing of my mobile device functions.

  I tried different ways to solve problems for example to turn off my printer & restarted, print HP & Scan Doc, restart my PC but nothing is.

  Your advice would be much appreciated.

  Thank you.

  Hi @Chrissy_61

  Thanks for your comments.

  If it is connected via the USB port the computer Scan is on the front of your printer default.

  Go to your control panel and select "Scan to.."  your computer should be listed.

  Hope that helps!

• Scanning with Officejet 6500 problems

  My Officejet 6500 printer will scan only from my computer when there is a usb cable attached. Remove the cable, no sweeping. FRO the last 2 weeks in HP Smart people have been scratching their collective heads trying to solve the problem. Is there anyone else with this problem. Maybe we could all have a collective scratch! 2 weeks of my life on this Arghhhhhhhhhhhhhh

  Dear Scratchmyhead,
  
  I have the same problem with the same printer.
  Indeed, it is the error through the programming of the two-way communication via Wifi.

  There is error on HP sid, and they do not have a solution.
  There is a simple solution which is somewhat tidious, but it allows you can scan to receive ink levels wireless and wireless.
  On your printer, go to;
  Configuration > network > view network summary > discovers wireless

  On this page, you will see your printers IP address. Write this down (or remember).
  Return to your computer, open a new tab in a web browser. (IE, Firefox, Chrome, etc.)
  Enter your printer's IP address in the URL bar.
  It takes you to a page that says:

  "Officejet 6500 E710n-z.

  It's your "Built-in Web server" printers

  If your printer is connected to your network correctly, you should see;
  
  Status: loan

  The estimated ink levels: *.

• "User intervention required" network OfficeJet 6500 E709a on Windows 8 print

  I have an OfficeJet 6500 all-in-in-one E709a connected to my router wireless via an ethernet cable. 2 computers (Win XP and Windows 8 64 bit) connected wireless to this network. The Win XP computer can print without problem, but the Win 8 computer print jobs in queue and says "User interaction" required

  A few notes:

  * It seems that Windows already installed drivers for this printer. It is available in the window "Devices and printers", having the status of "user Intervention."

  * I don't want to install the complete software if I can avoid it

  * I checked that the printer is NOT in offline mode / pause

  * I tried stop the spooler service, delete the temporary files, and then restarting the spooler, as suggested, on a MS windows forum

  * Windows 8 is a new computer; It has never worked before

  * I tried to restart the printer, but that did not help. Windows detects when it it turned off and rebooted, but when it is restarted it goes straight to mode "user Intervention."

  * The software HP to select the "good" pilot says that it cannot find the drivers for my printer

  * HP does not seem to offer a download drivers only for my combination printer/Win 8

  Help, please.

  Thank you

  Skinny, looks to have a configuration issue with the printer. What we will do is to uninstall the printer completely and reinstall following in my footsteps. This will give use a shift even to work from.

  
  First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

• Officejet 8000 Wireless: color printing

  Diagnosis page shows all the ink cartridges are half full.  The page also shows that magenta/cyan and black/yellow printheads are good.  Yet when in a trial in which I tried to print each color separately (yellow, magenta and cyan) only yellow printed.  Please let me know if I need a new head print and new cartridges.

  Thank you

  VIC

  Hi @sailor_vic,

  Welcome to the HP Forum!

  Thanks for joining the community of the HP Forum.  It is a great resource for information, advice and solutions that have helped others. Here is a link as a guide should you have any concerns or questions about the process:

  First time here? Learn how to post and more

  I understand that you have a question in color printing.  You print a diagnostics page and inks exhibition about half full and health of the print head is OK.  When you were trying to print each color individually only yellow printed.

  Here is a link that I think will help with this difficulty:

  Print quality of the printer HP Officejet Pro 8000 (A809a) and 8000 Wireless (A809n) - poor immediately after installation, a period of inactivity, or after replacing the print head

  Please let me know the results.

  If this post helps you solve the problem, please pay to the front by clicking on "accept as Solution", to the right of the "Thumbs Up Icon".  You can click on thumbs to the top of the icon to see the gratitude!

• OfficeJet 8620: Problem with HP Officejet 8620 and 8610

  Hello, this morning when we arrived in the office, we notice our officejet 4 8620 and 2 of our 8610 had lights flashing, attached are images of what we are seeing. With the network cable connected, the problem doesn't happen, as soon as plug us the network cable into the error occurs.

  Problem solved. A Blackjack Cube NVR was the cause for the errors listed above.

• Mac can not find network Officejet 6500

  Hello

  I have a Macbook Pro with Mac OS X 10.7.2

  Until some time ago, our HP Officejet 6500 has printing and scanning wireless without problem. Then when I went to print something the other day, the printer was no longer seen by the Mac.

  I wiped the network settings on the printer and re plugged on my network. The print Network Setup page indicates that the printer is connected to the wireless network. The mac is still the printer much. Open a browser and try to connect to the printer using its IP address do not work either - the browser connects.

  Does anyone have an idea as to what's going wrong? I downloaded the latest drivers from HP. The printer still works when it is connected with a USB cable, it's just apparently not visible on the network.

  Thank you!

  OK, BT Homehubs are known to have problems with HP printers.  You can search these forums and find many cases.

  Try restarting the Homehub by pulling its plug momentarily.  What is fix?

  You might consider another router or an extra router.