New elite 400z stops and tries to restart

After 1 week, my new elite 400z stops after some time (which varies from 15 minutes to a few hours) and try to restart.  It stops at the blue HP screen.  After power off, it won't start immediately and not for a period of time.  It sounds like a heat related issue but any advice would be appreciated.  Decision to be taken soon to try to get my money back.  PJM

Problem solved?  After a lot of perseverance, a real stroke of luck and a bit of knowledge in computer science, the problem was apparently a bad memory module.  Fortunately, I solved the problem myself and did not notice to reformat the hard drive and reinstall Windows. PJM

Tags: HP Desktops

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