new print cartridge is faded

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• HP Officejet 6835: Not to recognize new printer cartridges.

  Exchanged a defective HP Officejet Pro 6835 at Costco. I kept the old cartridges and Costco pulled the new printer cartridges and kept them. During the installation of the printer does not recognize the used cartridges. Error message received to use cartridges supplied with the printer configuration. Did not have them. Is gone to town & bought new HP cartridges and install. The printer took over in the same place on the installer. It does not recognize the new cartridges. What can I do? I can't start the installation program. I remove the new cartridges and reinstall them using and get the same message again. She can't get to work, so I'll have to make another 90 mile round trip to Costco to replace this printer.  Any suggestions?

  Doreen

  You will need to install cartridges for initial configuration, Costco shouldn't have removed the cartridges setup.  You can contact HP, they could send replacement cartridges setup or they may suggest that you only contact Costco.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  
  File number and phone number appear, this allows to contact HP.

• OfficeJet 4500 said Offin printer after I installed the new print cartridge

  Don't use Windows 7 but no window 8.   Just installed a new print cartridge and now it says the printer is offline.

  Glad to hear everything is working very well for you. If you encounter other problems, feel free to ask.

• New printer cartridge does not.

  Original title: I jst has installed a new cartridge in my printer and it stopped working. Why? I think that I have not completed installation correctly.

  I just installed a new cartridge in my printer a Lexmark 1270, and it has stopped working.  Why? I think that I him have not finished properly.though installation I'm absolutely certain that this is the right cartridge, a 17. Thanks for your help.

  Hello

   
   
  1. what operating system is installed on your computer?
  2. is it a network printer or a local printer?

   

   

  Follow these methods mentioned below and check. (troubleshooting steps apply to Windows 7 and vista)
  Method 1: Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
   
   
  Method 2: Follow this link to install the print cartridge:
  Install the print cartridge
  http://www.Lexmark.com/publications/pdfs/910/macxug/Eng/InstallPrintCartridges.html
   
  
   
  Reference: what to do when a device is not installed correctly
  http://Windows.Microsoft.com/en-us/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

  You can also contact the Lexmark support for assistance on this issue.
  http://support.Lexmark.com/index?page=productSelection&channel=supportAndDownloads&locale=en&UserLocale=en_US

   
   
   
   

• New print cartridge HP 920 50% full when it is installed.

  I bought a new HP Certified 920 CYAN cartridge and installed. Immediately after (without printing what whatsoever), I checked the State of INK to find CYAN showed 50%. Others were 100%.

  What HP we short-circuit on ink? It's expensive to start.  What recourse I have. .

  The printer is an officejet 6500 a.  When it is turned off then on again the status remained the same. I have also uninstalled and reinstalled nothing doesn't.

  I returned all three Office Depot cartridges for an Exchange because they had to share a similar purchase for a similar purchase. Dose't make sence but that this is politics, and I think that HP has to pay the price.

  The new cartridges were installed and EVERYTHING recorded 99-100% full.

• CX047B not ink black, even with the new print cartridge

  Hello

  I have this HP Photosmart 5524 / CX047B printer that does not print the black cartridge same all replaced the cartridge with a new one. I tried to launch the report on print quality and everything was fine. But once I started to print the black ink is not printing. Please let know us if I a matter of adjustment. I tried using a different laptop but stil the same question and turned the printer has a problem.

  Hi benmad,

  I see that you have trouble with your black ink.

  Please complete all of the steps described in the following document; Printer cannot print black ink or color ink, or prints blank Pages Although I hope that this solves the problem, he couldn't. As you have a 5524, if the problem persists, I suggest you call HP telephone support, even though your printer is no longer under warranty, you may need a replacement printer.

  The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  Please let me know if the document solves the problem, or if you called HP and the outcome of the appeal. Thank you.

• Problem for C7280 brand new printer cartridge-

  Printer status indicates the yellow cartridge is good - brand new HP org. just installed.  But all the software that I try to print with comes up with a message that says... you need to install a cartridge yellow press. ... the button to continue to print in black or cancel...

  I cleaned the heads a couple of times... I took the cartridge one put new...

  Help...

  As some programs do work and others to not its probably not a hardware problem. This printing from a memory chip as wel works as wel proves. So to publish his most likley a software.

  The disk of the printer software find the UTIL folder and find the CCC folder. In this case, there should be a file called Uninstall_L4.bat (with or without the .bat, added to this, depending on your computer settings. This file and it will Run and cleaning of your software. Reinstall it after this and try to find out.

• Printer does not print after installing new ink cartridges

  I have a Lexmark X 2500 printer. After installing new print cartridges, the printer gives me the error message to order more ink. The printer does not recognize the new ink cartridges that have been installed.  There is a warning on the ink cartridges to do not touch the contacts on the bottom of the cartridges. If this happens, how can I make them work?

  Richard

  You should contact Lexmark as they know their best products and we can onlu support of Microsoft products on this site.

• OfficeJet Pro 8600: just installed new HP cartridges and ink colors are disabled!

  It's very expensive 4 950 XL and 951 cartridges XL that I bought at Staples a couple of months. I noticed right after installation that bright red in my images were now feel like dull brown. I printed a few pages from the control panel of the printer test. Cyan and yellow seemed pretty accurate, but magenta was a deep purple, not the lightest color pink or pink, I expected. I think that something was wrong with the series production of this cartridge. I hope I can find my receipt, but if not, always wait that HP would replace a full cartridge that was flawed in manufacturing. My HP printer has an accuracy of colors great until about a week ago, but is now almost useless for the work at home that I want to do - for example custom greeting cards, cards, posters, etc.. I printed the test pages don't show any problems with the alignment of the head, and the stripes of color show no scratches. Just a magenta that is close to her correct hue, based on my long experience with color ink jet printers.

  An HP service technician spent 1/2 hour on the phone with me yesterday, and we could not solve the problem. I had already worked through the steps that you referred me to. I have never known or heard of a problem like this, and had not the technology. When I printed the Diagnostic Page of print quality, I have absolutely perfect alignment and bars very clean black, gray and colors. Yellow and cyan looked quite right. Magenta was a deep, dark - purple not magenta I am familiar with years of work with inkjet printers. But it's printed cleanly, I started to believe that the new magenta cartridge, which had just been installed as well as 3 other XL cartridges, had somehow got filled with dark purple ink. However during our tests, asked me to remove the magenta cartridge and pick up some color from around the beak with a Q Tip. When I rubbed on the print paper, it was true magenta!

  Other theories were: (1) that somehow the circuit board of the printer and print head did not and triggers the two nozzles magenta and cyan times reported magenta printing. That seems the most likely answer. 3 the theory was that the ink in the print head channels had a leak between inks cyan and magenta. It seems less likely, because there is no impurity in the print cyan, as well as the color printing was absolutely consistent over several test pages. The tech asked me to remove the print head Assembly and clean the area around the nozzles. That did not help.

  In the end, I was offered a model of printer a HP refurbished more recent than mine. The price was very reasonable - much less than the cost of a printed circuit board or a feeling of head. He also used the same cartridges, so my XL series would be used later once provided with the new printer cartridges are consumed. I took that offer and hope to have a new printer from Tuesday. So I'm glad HP service.

• pc2510 check right printer cartridge/no taken into charge/hourglass errors

  Hello!

  If anyone has had success resolving these errors, please let me know, even if it is intended to replace your ink cartridge. Thank you!

  Error description:

  Original problem: printer cartridge "Check right printer cartridge" error message blocks any use of the psc 2510, including analysis and noncopying functions not printable.

  Current issue: hourglass gel accompanied by sounds (alignment?) printer that stops, but message screen ahead never past hourglass...

  Summary of troubleshooting:

  I got an error saying: check the cartridge in the right store. Tried cleaning the contacts on the cartridge and printer with distilled water. When using tactics in the online tutorial, I tried unplugging the power while the printer is open. Since then, just going through hourglass and his printer, it does not advance beyond this icon screen.

  Technical customer support:

  Suggested a semi reset of # and 6 keys more disconnect and reconnect or try the new print cartridge. When asked is there something I could try before buy a new cartridge, suggested I unplug and hold button power for 10 seconds, then reconnect. (Full description of these stockings). For further research, the representative suggested an upgrade.

  Hourglass fix employed attempts of the forums:

  Tried to plug into the wall Strip vs. (Fully plugged loose connection to the brick when notice was not in all the way.) Reset the modem. No results.

  What I have tried:

  Haven't tried a new cartridge in the printer until you have exhausted all non-monetary fixes.

  Full description of troubleshooting:

  The first error: check the cartridge in the right store occurred all of a sudden after use without problem.

  The contacts on the black cartridge have been cleaned, but the error persists.

  After cutting the use for awhile, I reconnected him last night to resolve the error on the current Mac computer printer cartridge. Installation was completed successfully.

  The same error once the installation program completed.

  I performed the following:
  (1) cleaned the contacts on cartridge black print using distilled water.
  (2) disconnected the power cord (by post in the forum)
  (3) disconnected power cord and tried pressing Cancel/left arrow (by the same post in the forum)
  (4) contacts cleaned behind black printer cartridge
  (5) print cartridge black removed, closed insert machine and got error black cartridge (attempt to determine what cartridge was the problem)
  (6) even if this message appears to indicate that the black cartridge was the problem (by the article of the web support) I cleaned the contacts on and behind the cartridge color as well.

  As part of troubleshooting, I had a second error: "Print cartridge in the right store not supported."

  I noticed that the adjustment is more flexible than in the color cartridge. I inspected the box spring and cartridge for damage and found nothing. Clean the dirt, however below the contacts on the machine.

  Also, at some point during troubleshooting, I could access the menu scan but then he quickly returned to the first error message.

  (7) for each article in general support online, I tried to unplug the power, while the cover is open (as shown during the cleaning of the cartridges). This information was not in the manual that came with my camera. I was hoping that this could restore the things.

  Then I got the third mistake: a period of sounds of the printer (alignment?) followed by hourglass on the screen.

  The 2510 seems to be frozen. No buttons like cancel or menu or the button caused no response.

  I unplugged it again (this time with the lid closed) and got the same series. A period of sounds like alignment, then a stop of sounds with the hourglass stays on the screen.

  Customer Service Rep sent the following:

  E-mail 1:

  1. If the printer is on, without turning it off, unplug the power cable of this one.

  2 hold down the # and 6 set, while you hold them, plug the power cord into the printer

  3 hold the keys for about 30 seconds, then the printer tries to turn on, then release the buttons.

  4. If the printer turns off, use on the power button on the printer and follow the instructions on the screen.

  If she always comes with the same error, I ask you to try with a new black cartridge back to us with the results.

  E-mail 2:

  1. when the printer is turned on, without turning off the printer, unplug the cable it

  2. press and hold the button for 10 seconds and release it.

  3. after 1 minute, plug back power cord and try to turn on/off the unit.

  The reason why I suggested to try with a new cartridge is every time that powers printer on, he made a self-test to make sure that all hardware components that work very well, including cartridges. So if there is an error with the cartridge, the printer might freeze if it is unable to determine the cause of the problem or of the point of failure.

  E-mail 3:

  I did some research and the issue seems more likely with the hardware of the printer. [...]

  If the problem persists, get back to us with the information below for the upgrade for your printer options.

  Forums:

  Then I tried unplugging power strip to wall socket and the modem reset without result. Blue light for wireless connection is no longer on.

  Message edited by allinfun2510 on 04/05/2009 17:46

  We discovered the printer from my husband uses the same cartridges (this is also a hp) and so we have put a new cartridge in my all-in-one and it worked. It my case the error was really indicating that I have just needed to replace the cartridges (they were probably too weak or ink)

• Photosmart 7520 e: quality test ok, print faded, print new ink cartridges. In / uninstalled Adobe R DC

  My printer went from fine print only for color printing and now only copying glass screen.  The print quality test is very good, all the colors, including black are very good.  All new ink cartridges.  Recently installed Adobe Reader DC and then removed. Mini Mac OS X v10.9.

  I have to uninstall and reinstall the printer software?

  It should be written on the old software. When you are rested and ready to tackle the issue once again let me know.

• HP Deskjet D2460: Printer SOMETIMES prints wrong colors. New black cartridge prints SOMETIMES?

  The transition to Windows 10, I had problems with the printed colors.  Recently, I installed 2 new black cartridges and with each had the problem that it does not correctly print black.

  I did a test clean cartridge HP page and it was perfect. Next an Excel sheet printing showed only a few black and the other showed no black at all. (Note that the blue parts are out more purple than blue).

  Any help gratefully received.

  The test is probably print a black event, mixing colors to print a black like appearance. I left I have the link below for more in-depth information.

  Using ink in inkjet printers.

  I always suggest dialing the telephone support to see what can be offered in your case.

  Best wishes

• Your old cartridges work with your new printer?

  Your old cartridges work with your new printer?   I get this question asked a lot.  HP has a Web site that aims to answer this question.  Hp ink cartridges and Laser printing compatibility Guide allow you to enter your printer model number or the number of ink cartridge, and it tells you what is compatible.

  Try it here.

  Hope this information helps.

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• HP Office Jet Pro 8720: Problem set up and launch the new printer & ink cartridge installation

  Two questions:
  First... it takes a LONG time for the computer to open itself.
  Then, when he did initiate... I opened the section of ink cartridge
  to install the ink & transport of ink would not come to the Center.
  SO... I stopped the printer to start again... and now, the
  screen has a spinning wheel indicating "cartridges controls."
  It lasts for more than half an hour.
  HELP... This is a new printer & I can't open.
  Thank you kindly.

  Hi @paulallah,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you have a printer of HP all-in-one OfficeJet Pro 8720 which took a long time to initialize and is now stuck in a mode 'check' cartridges after the reboot it because transport would not move to the Center. I would like to help with that.

  I would start by doing a Reset of the power on the printer.

  

  If that fails to solve the problem, you might want to speak with HP Technical Support as there may be a hardware problem.

  You mentioned that you are using a Mac running OS X 10.5 Leopard or more. The HP all-in-one OfficeJet Pro 8720 printer is only compatible with Mac OS X 10.7 Lion or later.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!