New printer cartridge does not.

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• Black print cartridge does not print

  Inserted a new black cartridge on the Photosmart HP 5510 printer.  Ink level display shows black to 100%.  However, when you print, black does not show up/print.  Played "print head cleaning" alignment, all the various option of maintenance under the Tools section of the printer control.  No luck.

  The sugggestions

  Thank you

  Hello @psts and welcome to the Forums of HP!

  I would like to see if I can help with your Photosmart 5510 does not print black ink. The private message will follow if the document fixes the problem

  Please, try the steps in this printer prints blank Page or document did not print black or color ink. If these steps do not resolve that question please let me know which country you are, and whether the printer is in or out of warranty, thank you!

• new black cartridge does not work. I have no error message, simply, it does not print in black.

  As noted above, the printer prints just black.  It is a new cartridge.  Not my first rodeo, I replaced the cartridge several times, so I don't know how to do it.  I get no error message.  When you check the ink level, he recorded as complete.    What is happening with this?

  Hi, for the Olympic GAMES of 6500 try the procedure described in the link below...

  http://support.HP.com/us-en/document/c01641815

  Otherwise, if the printer is out of warranty, one thing that might be worth a shot is to soak the printhead...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• OfficeJet 5740: New genuine cartridge does not work

  I just bought a new ink a few hours there are the target. I played the installation video and proceeded to the installation of the new ink cartridge. Once I had finished the following pop-up came, "remove and install the specified cartridge, ensuring that it is completely installed, and then tap ok." I pulled out and put it back several times and still does not. I even reinstalled the old ink cartridge to see if it was something I was doing. It installed fine. Help, please!

  Thank you

  Hi, sorry to hear you're having this problem with your new HP power. If you still receive the message after several attempts of insertion of the new supply try to clean the electric contacts following the instructions of Solution 3 in this document support.

  If this does not resolve the issue try reset the printer (Solution 6 in the same document) and if this does not solve it yet take the offer to return to the store and get it replaced.

  Best.

• Photosmart HP 6520: For HP Photosmart 6520 black print cartridge does not print

  My printer suddenly decided to not print black ink, the indicator showed still had about 30 percent ink left, but when making the diagnosis of quality black ink pring was incomplete printing.  I did an alignment of the printer and cleaned the printheads, still nothing, black does not print clearly.  I bought a new ink cartridge, of the March 2017 expiry date, did the same steps as above and nothing.  The black box is now completely empty.  My previous printer was a 6510 HP which has begun to do this, and after losing a ton of ink clean print head, etc., I ended up buying just the 6520.  It is now out of warranty as of October 2014, but black ink does the same thing as ink color on the 6510.  I watched throughthe for answers forums, tried to soak the cartridge in case it has been clogged, etc..  None of the above helped me, and I am not interested in buying ANOTHER printer.  Any thoughts?

  One of the questions forum indicated that l ' turn off from one day to the next, sometimes worked.  I turned it off last night and just turned on today, and works in ink!  Not sure if it was the rest overnight or clog with water, but today he works.

• HP PSC 1315xi - clean print cartridge does not work, does nothing

  I have a HP PSC 1315xi All in One.  I have just stalled new ink cartridges.  I was able to line up, but I noticed on the impression that black was not feeling right.  I printed a test page by holding the Cancel button and pushing the color copy button to start.  Print out showed that there certainly is a problem with the black cartridge.  So I went in the Toolbox and I clicked to clean cartridges.  I clicked on Clean and nothing happened.  The printer did nothing and he didn't pop up or anything to show, there was a problem.  I waited 5 minutes and still nothing.  I'm on Win 7 Home Premium 64-bit.  Thank you.

  The application of the Toolbox cannot communicate with the printer. Try the following:

  (1) unplug the PC printer by unplugging the USB cable into the PC end.

  (2) turn off the printer and the PC.

  (3) wait 30 seconds and turn on the printer, then on PC.

  (4) when the PC is starting for office, connect the USB cable.

  Now, open the Toolbox printer and check if the option clean cartridge works.

  If this does not work:

  (1) you are able to check the Toolbox ink levels?

  (2) you see the digital imaging monitor icon in the box at the bottom right of the taskbar on your computer screen?

• Black print cartridge does not work on my b210e printer

  My black cartridge stopped working after replace it with a new. I bought another one thinking that something was wrong with the new, than the one that I bought. Neither one worked. I cleaned the printer the printer heads, and who did not. I removed the print head and cleaned. That did not work. I aligned the printer, which failed. Color cartridges work fine. I unplugged the printer with it on and if kept off for 15 seconds and he turned his back. That did not work. I made sure that the document is aligned and only 20 sheets. That did not work. I made sure that the photo paper is not stored in the printer. That did not work. I confirmed that the wind is ok, and it is. That did not work.

  My printer is 3 years old and I wouldn't expect that it no longer works. I tried all of the suggestions of this show. I'm so severe at this stage. Please, please if someone can help me. I'm counting on this printer for everything I do. I've never had a problem before, so this is not so expected.

  Thank you

  Candy

  Thanks, but I tried too many times. I went through all my cartridges new color in a week by train. I ended up calling the support team, and the head of the printer no longer works, so I end up buying a new printer. Thanks for the reply.

• New color cartridge does not work

  I have a longer printer hp psc 1210 and never had any problems until recently.  I ran more ink color and black print just for a few months, but now that I finally bought several cartridges color it does not print colors and I get an error message saying that the tri color cartridge is not compatible.  I checked and this brand is compatible with my printer, I tried to take the cartridges out and put them back in and unplug the printer.  I tried to clean the electrical contacts, and always the color will not print.  I even bought another another brand color cartridge and tried and still no luck! What can I do else?

  I understand that you get an error of ink cartridge rejection. I would like to look at this document here the addresses of ink cartridge for your printer errors. It will show you how to remove and inspect the cartridges with the printer disconnected. It will also show you how to clean the cartridges and the printer falls. Since you mentioned that you cleaned the contacts on the cartridges. compare the methods you employee against the instructions and make sure to follow with the falls of the printer in order to ensure that all the build-up has been removed from cleaner. I hope this helps.

• HP COLOR PRINT CARTRIDGE DOES NOT WORK ON HP PHOTOSMART C4200 ALL IN ONE PRINTER.

  ALIGNMENT FAILED.  I TRIED TO CLEAN THE DRAW? AND I'M ON LEVEL 3 AND HE SAID THAT THERE WAS A PROBLEM.  I DON'T KNOW WHAT TO DO!

  I can certainly understand your frustration.  Unfortunately, I don't think it's likely that the problem can be solved.  Sometimes printing problems can occur unexpectedly.  It would be probably more cost-effective to buy a new printer.

• new black cartridge does not print

  I just installed a new black cartrdige of ink in my printer HP 6520.  It will not be printed.  I tried soaking of the thought of the cartridge it may be clogged.  That did not help

  This printer has been replaced once already because it has not previously.  Is there something else to try?

  The message here is a troubleshooting document links for the Photosmart 6520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the foregoing is not satisfactory results so thanks for posting here.

• New ink cartridge does not print red

  I replaced the ink cartridge and it won't print any red color, all other work

  Hello

  Contact the manufacturer of the printer

• OfficeJet Pro 8500: new ink cartridges does not

  I have a HP Officejet Pro 8500.  It's probably 2 or 3 years.  He says not what 8500, but I think it was
  a diagnosis 'as model A909a.  My level of printing showed that the black ink cartridge must be replaced.  I knew too because what should have been print black was printing a red light faded.  I replaced the black cartridge with a HP product, but it is always print red and get more faded.  Any ideas what could be the problem?  Thank you!

  UPDATE!  Good news!  Somehow I discovered that I needed to update the software. I think it could have been through the option "Scan Doctor".  When I tried to install the software on your computer it wouldn't.  But I went directly to the HP software download site, informed my hardware information and that worked!  I downloaded and installed the updated software and that fixed my problem of black ink cartridge.  I'm so happy and proud of myself!

  I found the solution for me!

• Independent black print cartridge does not print

  I have a HP 6500 has more.  The black cartridge stopped printing yesterday.  The level of ink in the cartridge is more full of 60%.  I cleaned the heaq with two levels of cleaning.  I cleaned the windows of sweep on the cartridge.  I even replaced the cartridge with a new cartridge HP.  Nothing works.  Any suggestions?

  Hello infrastructure. Please retry the procedure which should solve the problem below. 1 > on the printer screen, press Setup (wrench tool), then 2 > touch TOOLS, then 3 > PRINTING CLEAN head-related. printer would print a test page. Check if you see the black color printing. 4 > black color No. themselves is not printed, and then try the steps above at least 3 times. If the problem persists, call the HP Technical Support. If you are in the United States, the toll free # is 1-800-474-6836. If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region. Best regards, Jabzi helps the community by marking this post. Your question has been answered? Mark it as an acceptable Solution. See a great post? Give a Kudos! I work for HP

• Branch HP4500 black new ink cartridge does not work

  I have the HP Officejet 4500 series printer. When I repaled branch HP 901 black cartridge is new, the alignment page went without black, undetected illustrated message text. I went through all the step to check the ink level, to clean the print head, troubleshooting... .but was frustrated. The b & w document print at all. Please advice. Thank you very much.

  What is the warranty ends on the day on the cartridge? (AAAA/MM/JJ) If it is under warranty I had advice contact our telephone support HP...