NO POWER blackBerry smartphones

My 8350i just turned off and will not return. Battery has been almost fully charged. I removed the battery for 30 minutes, put it back and still nothing. Any ideas? The phone is 3 weeks old.

If you connect the phone, do you think that the light (same red is a good sign)?

If you don't see no light, then take the phone at the point of sale or contact your carrier for assistance that it may be simply a case of bad luck and your phone just died, to which cases they will want to repair or replacement under warranty.

Tags: BlackBerry Smartphones

Similar Questions

  • I can not sincronize my Blackberry Desktop Manager with Windows Live. I get the message "unknown error reported" How turn off the connected BlackBerry smartphone advanced power management features

    I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5

    Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."

    See if http://support.microsoft.com/kb/902274 help
    --
    ..
    --
    "andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...
    > I'm on resolution 5, I used four different and no resolutions are
    > work them, and I do not understand how to apply the meanless 5.
    > Resolution 5
    > Turn off the connected BlackBerry advanced power management features
    > smartphone. For more information about how to disable the selective USB
    > suspend functionality in Windows, see the Microsoft Help and Support site
    > and look for "disable usb selective suspend."
    >
     
     

  • BlackBerry Smartphones Blackberry not syncing with Gmail

    My Blackberry Bold 9900 stopped sync with Gmail. I only synchronize e-mail, contacts, or calendar. I mainly use Gmail site on my PC to read and delete emails. I have more than 70 unread e-mails on my Blackberry that were already deleted from the Gmail Web site. The option 'balance' has no effect. I can receive new Gmail on Blackberry messages, but if I have to 'Mark as read' or 'Clear' an email actions does not sync with the Gmail Web site. The same is true if I 'Mark as read' or 'Delete' an email on Gmail Web site. The actions are not synchronized with the Blackberry. I have 2 Android devices and a Windows Phone that syncs with Gmail without a problem. I just have the problem on my Blackberry.

    My device information:

    BlackBerry Bold 9900

    7.1 bundle 2435 (v7.1.0.862, platform 5.1.0.662)

    Reconciliation of BlackBerry e-mail settings:

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    Wireless reconcile: checked

    On conflicts: mailbox WINS

    Gmail settings:

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    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry smartphones can not upgrade world BB (I think)

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    Press App World icon in the home screen

    Message appears: "to continue using Blackberry App World, you need to upgrade your current version. ..."

    Select [update]

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    I have a Blackberry 8350, and the OS is (I guess)? 5.0.0.601.

    Help please?

    Hello and welcome to the community!

    Please try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

  • Wipe data security blackBerry Smartphones - how to restore the mail application?

    Feature: BB Torch 9800.

    Provider: t-mobile.

    I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

    I did a Wipe of security under option.  Now, my Mail app icon is gone.

    If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

    1. how to restore the Mail app?

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    Thanks for your help!

    Hello and welcome to the community!

    email_dc wrote:

    1. how to restore the Mail app?

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    email_dc wrote:

    1.

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    There are several methods (which, BTW, no I believe to be useful to your situation):

    • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
    • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
    • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

    email_dc wrote:

    1.

    2.

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

    Good luck and let us know!

  • BlackBerry smartphone messaging issue curve 9320

    Hi all!

    the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

    When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

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    Any help or advice is much appreciated

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

    Good luck!

  • BROWSER blackBerry smartphones don't DO NOT WORK

    This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

    OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

    Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

    Good luck!

  • BlackBerry Smartphones can not connect with BlackBerry servewr

    Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

    Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

    The only option is to set up the email through the activation of the company.

    I have a data plan from my provider Blckberry

    I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

    Configuration of e-mail icon only gives the ability to configure one enable a business account

    Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

    Any ideas?

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) books of forwarding Service

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry smartphone app error 603 and BBDS does not recognize my device

    Here's the situation: the battery ran out on my unit earlier this week. When I started to charge, the unit will start automatically restart. Before restarting, the messages "error app 603' and 'reset' appeared. If I click "reset", the whole process starts again.

    The previous messages in the forum I read about 'error app 603' suggested I should restore the device settings or reinstall the operating system. I tried to connect my device to my laptop via USB cable, however the computer will only recognize the connected device with a chime at the beginning of the discount to zero, followed quickly by a chime of disconnection being rebooted. The computer or software Deskstop BlackBerry recognizes the device while it is stuck on the '603 error message' app.

    What else can I try?

    Hello and welcome to the community!

    Here's a knockout who deals with this error:

    For the charging of the OS, you can better use this method... on a PC (you can't do this on MAC):

    (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. Sorry, already a moot point counts with the error.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (6) work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of step 6, your BB presents "507" error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Invalid email and password on blackberry 9790

    I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

    We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

    I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

    Thank you.

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • 9320 blackBerry smartphones needs help!

    Hi all!
    I bought my first Blackberry Curve 9320 in May and I downloaded the latest software on July (version 7.1 2093), and I can't find any other version.

    Now, when I try to connect my mobile on the market, he said to I need to download the latest version (even if I do it with my PC or WI - FI connection), and if I go to www.blackberry.com/appworld/support to download, it tells the of there an error (503, if I remember).

    I also tried to download sent to my email address, but it does not in any case!
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    Can someone help me?

    Hello and welcome to the community!

    Please try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

  • Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

    No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry smartphones cannot add a language to my device

    Hello

    I am trying to add the French language on my camera and to remove Russian and Arabic which are implemented in it.

    In the desktop software, I can't find any specification to do this. When I press 'Applications' - there is no alternative than matks the possibility to add or remove languages.

    Can you help me?

    Hello and welcome to the community!

    Please start here:

    • KB05305 Location of support for BlackBerry smartphones
    • KB13067 How to get language for BlackBerry smartphones packs

    In general, it is the package BB OS exact that you install (via your PC) to your BB, and further, then by selecting the languages that you want to appear on the BB. Is what I recommend, on a PC (you can't do this on MAC):

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML (there will be at least one, maybe 2)

    (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Do not forget to save.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Problems with DOWNLOAD world BB blackBerry Smartphones

    Dear Sir

    I had problems with Blackberry "BOLD". BB world.

    This app need to upgrade. When I accept, he send me directly to BB pages to download, but nothing happened.

    Time exhaustion is mentioned on the page.

    Could you help me please?

    Stepan

    Hello and welcome to the community!

    Please try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

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