Not resettable 6210 USB device

Hello

I am having some problems with a USB-6210, when I connect it to the target computer.  The following is installed:

- NI DAQmx 8.9.5

- NO MAX 4.6.0

I can run one or two tasks, until I get the following error:

ERROR-88708 occurred to the DAQ Assistant

When I try to reset the device, I get the following error:

ERROR-50405. A parameter of type pointer is not valid.

Then I need to unplug the USB and reconnect to operate again.

I plugged the USB-6210 to my laptop (which has different software versions installed), I don't have this problem.  Makes me think that the camera is ok.  Are there known with these versions of software and the USB-6210 bugs?

See you soon

Hi Glenn,.

Thanks for the reply.  I called support AND shortly after the announcement yesterday, and they suggested that it could be related to noise on the USB cable or a USB hub.  I tried another USB cable (the original cable was wired near other equipment potentially noisy), and another USB port (went to the back, rather than on the front), and the problem has not reappeared since.

Tags: NI Hardware

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