Numbering on Cisco SX20 problem

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• Codec for the CISCO SX20 problem

  Hi all

  I have a system SX20 and its codec seems to never start,

  The power LED button flashes slowly,

  The Ethernet connection does not work,

  There is neither video nor audio, signal

  It seems to be in standby mode, but ir never wakes up,

  I can't access the web interface,

  I also tried to reset by using the power button,

  Thanks in advance,

  You can try to connect to the SX20 with connection in series (see this thread for some options - 8 Post by Tanja Bader) and see if you are able to see all messages on the console.

  Otherwise, it looks like you need to RMA the device.

  Wayne
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  Please remember the tor frequency responses and mark your question as answered as appropriate.

• Cannot launch the call to Polycom V700 to Cisco SX20/EX90

  Hello

  I am configuring a Cisco SX20 and a Polycom V700. I can call to Polycom Cisco, but can't call Polycom to Cisco. It proved a mistake, "your call could not be connected because the call was was routed through a network of intermediary that is not service the remote site." Please contact your network administrator. "But I have that in place inside the LAN, and there is no firewall on the inside.

  I've tried with EX90 as well, but it's the same thing.

  Can someone please advise me what I missed?

  Concerning

  Robi

  Hi Robi,

  I'm kinda a waste, then as to why it does not work... If you have enabled IP H.323 gatekeeper OFF, call preference value IP H.323, numbering method with H.323 Auto in 1st preference and all other disabled protocols - it should just really work when you dial an ip address...

  I guess the next thing to look at would be the version of the firmware on the polycom - is recent (or maybe an older buggy)?

  In addition, you could try a factory reset on the device (just to make sure there is not another stuck somewhere setting) and to reconfigure settings you need.

  Wayne

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  Remember the frequency responses and mark your question as answered as appropriate.

• xhistory Cisco SX20 codec calllog

  Hi all

  Can someone help me? I have a Cisco SX20 with the version of the TC7.2.1 software, I´d as know, if a limitation extracting SX20 call logs using the command line:

  xhistory calllog appeal

  I extracted the last 30 days, always, once the month.

  TKS,

  Caesar

  You may have been able to see some newspapers, but this is not a complete list of all calls (at least that you didn't really use the unit much at all).

  With TC7.2.1, you can retrieve the call history via the web interface in a more readable format (Diagnostics, historical calls) - but to have a glance at it, it shows only the last 100 calls (which, for the unit, I looked it is a matter of days, not the "last 30 days" you are after).

  You really need TMS to capture and save the CDRs to be able to report for any significant period of time.  You can download TMS and run as a demo version to report up to 3 devices without any permit.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• Cisco VPN problem with security update KB3057839 for Vista

  Someone had problems with any connection Cisco VPN works after the installation of update of security KB3057839 for Vista? When this update is installed, the pop-up to enter the password and user id not come, need to use the Task Manager to close the program. The first time I went back to the restore point to get my VPN to work, this time I tried to reinstall the VPN but that doesn't work anymore. I started to uninstall updates (had 7 of them), when I got to it, KB3057839, the VPN began working again.

  Mike

  See this on the real issue:

  http://www.chiark.greenend.org.uk/~sgtatham/PuTTY/wishlist/Vista-update-breaks-config.html

  It turns out that the logon dialog box is invisible, but still, it agrees to enter you your password and LOG you!

• Cisco RV042G problems?

  Hello

  Im having a problem with a router cisco RV042G and im hoping that someone could give some advice.

  I have two Cisco 1720 routers and router RV042G. I use the RV042G as a "border" router, which gives access WAN/internet outside of two 1720 routers.

  The two 1720 routers are connected to each other (ports eth0 on both) with crossover. Also, each 1720 router is also connected to one of the 4 ports on the RV042G router switch. The fa0 on each 1720 router port is connected to its own switch with customer (s)

  Logically, it is what is the page layout...

  

  I have configured all interfaces whose IP correct using VLSM. The two LANs are on their own subnet, and each router to router connection is on its own subnet.

  I have configured RIP version 2 on the two routers in 1720 and also on RIP on the RV042G and configure it to send and receive updates V2. RIP version 2 is working great between all three routers.

  View the routing on the two routers in 1720 table is perfect. They RIP routes to each subnet and also received a route RIP of the border for the WAN to the outside router.

  Both routers are also capable of ANYTHING, ping clients on both sides, each router interface, the border and outside addresses WAN router.

  My problem is with the customers. Both Clients can ping EVERYTHING except the border router (RV042G). They can ping each other, they can ping all the interfaces on the routers of 1720, but they cannot ping the RV042G or whatever it is in addition to the WAN (where customers will receive their internet from)

  Im a little confused. If it were another manageable router as the 1720 I could get this race. Throw the NAT on the router to border and move on with life. But because it is a router in the web interface, I can't seem to understand why clients cannot reach the border router when two routers have RIP routes and can ping it very well.

  The firewall on the RV042G is completely right now, as well as client firewalls.

  Here is the config of the two 1720 routers:

   outhfieldRouter#show run Building configuration... Current configuration : 799 bytes ! version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname SouthfieldRouter ! boot-start-marker boot-end-marker ! ! no aaa new-model ! resource policy ! mmi polling-interval 60 no mmi auto-configure no mmi pvc mmi snmp-timeout 180 ip subnet-zero ip cef ! ! no ip dhcp use vrf connected ! ! ! ! ! ! interface Ethernet0 ip address 172.16.7.138 255.255.255.252 full-duplex ! interface Ethernet1 ip address 172.16.7.131 255.255.255.248 full-duplex ! interface FastEthernet0 ip address 172.16.7.65 255.255.255.192 speed 100 ! router rip version 2 passive-interface FastEthernet0 network 172.16.0.0 no auto-summary ! ip classless ! no ip http server ! ! control-plane ! ! line con 0 line aux 0 line vty 0 4 login ! end SouthfieldRouter#

   TroyRouter#copy run start Destination filename [startup-config]? Building configuration... [OK] TroyRouter#show run Building configuration... Current configuration : 792 bytes ! version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname TroyRouter ! boot-start-marker boot-end-marker ! ! no aaa new-model ! resource policy ! mmi polling-interval 60 no mmi auto-configure no mmi pvc mmi snmp-timeout 180 ip subnet-zero ip cef ! ! no ip dhcp use vrf connected ! ! ! ! ! ! interface Ethernet0 ip address 172.16.7.137 255.255.255.252 full-duplex ! interface Ethernet1 ip address 172.16.7.130 255.255.255.248 full-duplex ! interface FastEthernet0 ip address 172.16.7.1 255.255.255.192 speed 100 ! router rip version 2 passive-interface FastEthernet0 network 172.16.0.0 no auto-summary ! ip classless ! no ip http server ! ! control-plane ! ! line con 0 line aux 0 line vty 0 4 login ! end TroyRouter#

  I had a model of plotter package physical layout that worked very well. Packet trace is not similar to the RV042G router, so I used three of the same routers.

  Anyone have any ideas?

  Thanks in advance

  > Both Clients can ping EVERYTHING except the border router (RV042G).

  based on this, I hope that RV042G did not know where to send the icmp response - i.e. RV042 is missing information on both client subnets. ICMP echo is received successfully by RV042G, but the response is sent to the wrong direction (default route to the internet?).

  > RIP v2 is working great between all three routers.

  How did you get this? can you show us routing table from at least RV042G router? for me, for some reason any RIP routing updates are not accepted/Treaty by RV042 router.

  1720 routers configuration seems perfect, part of RIP configuration as well and routing updates to be sent out of all interfaces except Fa0 interfaces.

• Show slides on the Cisco SX20

  Is there a way to push a computer feed or image for all the other endpoints through a MCU, like slides such as a widescreen and multi point Conference as a small window for all parameters? So on my side if I were to wake up the computer feed with slides instead of the larger image of the Conference, I would like the slides as the big screen and a small window of participants as the right corner.

  I wish that this same config to be seen by all the world. And that's the SX20 Cisco.

  If you are using an external MCU, then required available must be set to the MCU.

  How it appears on the other endpoints depends on their capabilities and how these end points have been set up.

  I.e. If an endpoint has been configured with two monitors, then they will normally see the presentation on a display screen / and other participants on the other screen/screen.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Profile Cisco MXE problem

  Hello

  I have a problem of cluster MXE 3500, after I integrate with Cisco SNS MXE. When I downloaded the video to the SNS and go on MXE. I Saw video after transcoded with a watermark of Cisco and I created the spyware file that is not being used, but I created. On the status of the task, I found that my new folder not shown.

  Any idea.

  Thank you

  Kamel

  It is the watermark appears even if you have not added any watermark? So, to the answer is Yes, if you use of demo licenses, one you must buy the license.

  Thank you

  Please note all relevant information

• CISCO RVO42 problems to connect to Internet and continues to give up internet connection

  I just bought for a new router in WAN VPN Cisco RV042 Duan (Small Business Series) Firmware version 4.0.08 - tm (released January 14, 2011). 1 WAN is configured to obtain an IP automatically add and 2 WAN is TRP with the username and password provided by our ISP. The two WAN configured for load balancing mode (auto). State of two WAN is connected, but most of the time only adds WAN 1 shows the WAN IP, DNS, etc. While WAN 2 Add sometimes shows WAN IP, DNS, etc, but most of the time 2 WAN is equal to zero all the. When this happened, I click on connect and sometimes it worked, but most of the time he cut it on the connection and everything will go back to zeros.

  1 WAN works too, but most of the time he gave up the connection to the ISP. I continue to live lost internet connection.

  I don't know what the problem is with my setups, the firmware or the router. Attached are snapshots of the basic configuration of the router.

  I'm disappointed because I thought when I bought this router that it can provide me with a more stable connection but after three days of usage, I have more difficulty to connect to the internet and my boss scolded me already. Help, please!

  

  

  

  

  Hello Gary,.

  My name is David Aguilar, and I'm a support with Cisco Small Business Support Center Engineer. Sorry you are having these problems. Several things:

  First of all, you will want to upgrade to the latest version of the firmware (version 4.1.1.01). It can be found here: http://www.cisco.com/cisco/software/release.html?mdfid=282414010&softwareid=282465789&release=4.1.1.01&relind=AVAILABLE&rellifecycle=&reltype=latest

  Second, if you use both WAN interfaces, you will need enable HTTPS protocol binding. If (encrypted) HTTPS traffic is distributed between the two WAN interfaces, it can cause instability when you browse to secure Web sites. To avoid this, you must direct all HTTPS traffic on a specific interface.

  To do this, go to system management > Dual WAN and select HTTPS as the service. Enter your LAN range as the IP source address and the 0.0.0.0 - 255.255.255.255 as the address IP of Destination. Simply bind HTTPS to the WAN 1 or 2 WAN.

  You can refer to the following screenshot:

  

  If you still have questions, please call us at the 1-866-606-1866. We are open 24/7 and would be happy to help you.

• Authentication (Windows Server 2013) AD Cisco ISE problem

  Background:

  Has deployed two Cisco ISE 1.1.3. ISE will be used to authenticate users wireless access admin WLC and switches. Database backend is Microsoft running on Windows Server 2012 AD. Existing Cisco ACS 4.2 still running and authenticate users. There are two Cisco WLCs version 7.2.111.3.

  Wireless users authenticates to AD, through works of GBA 4.2. Access admin WLC and switches to the announcement through ISE works. Authentication with PEAP-MSCHAPv2 access and admin PAP/ASCII wireless.

  Problem:

  Wireless users cannot authenticate to the announcement through ISE. This is the error message '11051 RADIUS packet contains invalid state attribute' & '24444 Active Directory failed because of an error that is not specified in the ISE'.

  

  Conducted a detailed test of the AD of the ISE. The test was a success and the result seems fine except for the below:

  xxdc01.XX.com (10.21.3.1)

  Ping: 0 Mins Ago

  Status: down

  xxdc02.XX.com (10.21.3.2)

  Ping: 0 Mins Ago

  Status: down

  xxdc01.XX.com

  Last success: Thu Jan 1 10:00 1970

  March 11 failure: read 11:18:04 2013

  Success: 0

  Chess: 11006

  xxdc02.XX.com

  Last success: Fri Mar 11 09:43:31 2013

  March 11 failure: read 11:18:04 2013

  Success: 25

  Chess: 11006

  Domain controller: xxdc02.xx.com:389

  Domain controller type: unknown functional level DC: 5

  Domain name: xx.COM

  IsGlobalCatalogReady: TRUE

  DomainFunctionality: 2 = (DS_BEHAVIOR_WIN2003)

  ForestFunctionality: 2 = (DS_BEHAVIOR_WIN2003)

  Action taken:

  Log Cisco ISE and WLC by using the credentials of the AD. This excludes the connection AD, clock and AAA shared secret as the problem.

  (2) wireless authentication tested using EAP-FAST, but same problem occurs.

  (3) detailed error message shows below. This excludes any authentication and authorization policies. Even before hitting the authentication policy, the AD search fails.

  12304 extract EAP-response containing PEAP stimulus / response

  11808 extracted EAP-response containing EAP - MSCHAP VERSION challenge response to the internal method and accepting of EAP - MSCHAP VERSION such as negotiated

  Evaluate the politics of identity

  15006 set default mapping rule

  15013 selected identity Store - AD1

  24430 Authenticating user in Active Directory

  24444 active Directory operation failed because of an error that is not specified in the ISE

  (4) enabled the registration of debugging AD and had a look at the logging. Nothing significant, and no clue about the problem.

  (5) wireless tested on different mobile phones with the same error and laptos

  (6) delete and add new customer/features of AAA Cisco ISE and WLC

  (7) ISE services restarted

  (8) join domain on Cisco ISE

  (9) notes of verified version of ISE 1.1.3 and WLC 7.2.111.3 for any open caveats. Find anything related to this problem.

  10) there are two ISE and two deployed WLC. Tested a different combination of ISE1 to WLC1, ISE1 to WLC2, etc. This excludes a hardware problem of WLC.

  Other possibilities/action:

  1) test it on another version WLC. Will have to wait for approval of the failure to upgrade the WLC software.

  (2) incompatibility between Cisco ISE and AD running on Microsoft Windows Server 2012

  Did he experienced something similar to have ideas on why what is happening?

  Thank you.

  Update:

  (1) built an another Cisco ISE 1.1.3 sever in another data center that uses the same domain but other domain controller. Thai domain controller running Windows Server 2008. This work and successful authentication.

  (2) my colleague tested in a lab environment Cisco ISE 1.1.2 with Windows Server 2012. He has had the same problem as described.

  This leads me to think that there is a compatibility issue of Cisco ISE with Windows Server 2012.

  
  

  
  

  Yes, it seems that 1.1.3 doesn't support Server 2012 as of yet.

  External identity Source OS/Version

  Microsoft Windows Active Directory 2003 R2 32-bit and 64-bit

  Active Directory Microsoft Windows 2008 32-bit and 64-bit

  Microsoft Windows Active Directory 2008 R2 64-bit only

  Microsoft Windows Active Directory 2003 32-bit only

  http://www.Cisco.com/en/us/docs/security/ISE/1.1/compatibility/ise_sdt.PDF

• Cisco SX20 and device 10 "touchscreen

  Hello

  I would like to know if the device touch 10 "(CTS-CTRL-DV10 =) is now supported by SX20."

  Kind regards

  Ivan

  Hello, Ivan.

  The SX20 Cisco should support the touch device 10. Visit this link for reference:

  http://www.Cisco.com/c/en/us/products/collateral/collaboration-endpoints...

  Moreover, it is for your SX20 and touch 10 existing?

  Let me know if you have other concerns or by email ([email protected] / * /) me directly. Kind regards.

• Cisco SX20 - cannot access web interface after factory reset

  Hi guys,.

  I just did a factory reset on my SX20,

  and now I can't access the web interface, I need to add the key to release

  Basically I can't configure the IP addresses directly through the Executive Director of unity
   
  I need to add the release key and access to any interface
  Help, please!

  SX20 Cisco TC6.3.0

  You can access the settings locally using the remote?

  If so, you should be able the enable http as well as the fixed IP address using the remote control.

  The factory reset should have change setting IP DHCP, so if it has a network connection, this IP address must be included in the top of the page, to the left of the screen.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Adding a Cisco SX20 to Communications Manager version 10.5

  Hi all!

  Can someone help me, I try to save my end SX20 CUCM version 10.5 point.

  Do you have a procedure that can show me how to do this configuration?

  TKS,

  CB

  Try this:

  http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/endpoint/codec-c-s...

  Sound for the most part similar to CUCM 10.5. A parameter is activated early to offer on the SIP profile, make sure that you select best effort.

• Cisco SX20 HDMI screen questions

  Hello, I was wondering if someone had a problem connecting a SX20 to a TV with HDMI connection, shows like parts of the screen as purple or something or a few pieces of it. I just got a screenshot with it.

  Kind regards.

  could you try with another HDMI cable and make sure that the connections are not losse.

  make this TV works fine when there is another input source?

• TC7.2 on SX20 problem

  Hello everyone,

  We have updated five Clinical Assistant (SX20) to the proposed TC7.2. Now, we got the problem on all systems. When the system restarts, the presentation mode. Users do not see the normal wallpaper until they are pressing the presentation on the remote control button and disable the startet presentation.

  Has anyone seen elsewhere this problem and is at - there a work around for this problem? I can't find any setting that has an impact to this behavior.

  Best regards, Daniel

  Sorry, I must have misread your original post - I see that you said presentation now and seen not free.  Jens has suggested, there are similar settings for the presentation source that should help.

  xConfiguration video OSD AutoSelectPresentationSource: Off

  and the

  xConfiguration Video Input Source [1.3] PresentationSelection: manual

  Wayne
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  Remember the frequency responses and mark your question as answered as appropriate.