O2 connection manager error initialization failed

I installed the O2 connection manager for my dongle broadband O2, Installation is successful, but when the application is running, it gives "application failed to initialize properly 0 x 0150004". I contacted the O2 customer service, but they didn't tell no known issues reported with the O2 connection manager for Windows Vista. Please help me solve this problem.

-J' tried to reinstall O2 connection manager several times.
-Update of the latest .net framework and all the latest updates vista.
-Windows vista Home Premium

Here is the description of detail:...

Signature of the problem:
Problem event name: APPCRASH
Application name: tscui.exe
Application version: 3.4.98.0
Application timestamp: 4a299a12
Fault Module name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception code: c0150004
Exception offset: 00009cac
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 16393
Information additional 1: 9 day 13
More information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Information additional 3: 9 day 13
Additional information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Read our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  • Step 1 : Go to the option "My Computer" on your PC (found by clicking on the start menu)
  • Step 2 : Double-click the C drive
  • Step 3 : Find the following folder (if you can't find these folders, see the notes below on 'hidden files')

    • XP users: C:\Documents and Settings\All Users\Application Data\O2CM - CE\O2 Connection Manager
    • Users of Vista and Win7: C:\ProgramData\O2CM-CE\O2 connection manager.
  • Step 4 : Delete the following two files:
    • DataUsgDB_bkp.tsc
    • DataUsgDB.tsc
      (You be probably asked you to confirm that you want to remove these files, make sure they are good and then confirm the deletion.)

Source: http://www.o2.co.uk/connectionmanager

Tags: Windows

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