Office Jet 4632: queue is empty but print same file randomly

Similar Questions

• Office Jet Pro 8620: No Assistant HP printer or Application icon

  I'm under 10 64-bit Windows and the Office Jet Pro 8620.  I can't configure my scan-to-email of the printer (continues to request a code).  My printer is connected via Wi - Fi, and otherwise works fine.   Following the instructions of support, I tried the Printer Wizard, but there is no such program listed in my HP folder and no printer the Office Assistant icon (although there used).

  I downloaded all the updates current and running Scan Doctor several times.  No luck.

  Any help is appreciated.  Thank youl.

  Hello, GreenTurtle,

  Thanks for the quick response.  I followed your instructions.  After disconnection of the wireless connection and then the wizard of wireless, all re-installed configuration correctly.  The appropriate icon appeared on the desktop and I was able to put everything in place.

  I am very grateful for the help and quick response!

• My HP Office Jet 6700 Premium has suddenly stopped printing from my iPad

  I have a new HP Office Jet 6700 Premium

  It worked very well, wireless printing from my iPad.

  iPad displays a window that recognizes the printer, but it does not print.

  There is no error message.

  The steps below a usually resolve the problem you are experiencing:

  1. turn off the printer.

  2. completely turn off iOS devices (hold sleep and home buttons simultaneously until a message appears prompting you to "Slide to power off". Drag on this bar, and it should completely turned off).

  3. turn the printer on.

  4. switch on the devices iOS back.

  5 try printing again.

  These steps usually fix the problem. If they don't, try these additional steps:

  6. power cycle your router (usually done by unplugging the power cord from the router, wait 20 seconds and in him plugging back in).

  7. ensure that iOS devices and the printer are connected to the same network, and then try to print.

• Office Jet 6500 E710n-z will not print black even just replace the cartridge with a new one.

  This is the 3rd time having problems on "black" even printing ink isn't empty (but the level is low, like a quarter left).  In the previous cases, I replaced the cartridge and the problem resolved.

  The 2nd time was last week.  After I changed the cartridge, it worked (for only 1 week) and the problem is back.  As the ink is full this time and it worked fine when I just changed it, I suspect it is the problem of my printer instead of the cartridge.

  I did clean the print head and align the print heads, but the problem persists.  Please advice solution.  Thank you!

  I hope that the printhead has no need replace. I would like to look at this document on faulty production for your printer model.  I know some steps here mentioned you already make. Please just read / ignore those and try the ones you have not yet completed.  It presents various ways to clean the print head; If you have just done the cleaning of the box tools, I'd defiantly that manual. It also has a ride to make sure that the product firmware is up-to-date.  Here is the link: http://support.hp.com/us-en/document/c02455482

  I hope this helps.

• My 6500 Office jet suddenly began a squeal when printing.

  My 6500 Office jet suddenly began a squeal when the rolls of paper travel. It is there no printing errors and problems printing again. This printer should be lubricated maybe?

  Hello shudawg46,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I'm sorry to hear about the sound of squealing, your printer is doing when you print. I suggest you roller cleaning which generally contributes to this. Here is a guide with instructions that you will need to clean. Please do not consider the title of the document, I just want to show you the steps of cleaning.

  Check the Solution 2: clean the rolls of paper: Several Pages feeding through the printer

  Best wishes

• HP Office Jet All in One 6700 wireless print sometimes it works and sometimes it doesn't?

  I have a new HP 6700 all-in-one.  I have a Win 7 desktop pc and a laptop Win 7.  Sometimes I can print from my laptop to 6700 sometimes and not others.  Once it will not print a word doc, next time. same thing for excel.  Cannot do print PDF files and web pages.  I am at a loss?

  Hey, I'm glad I could help!

• Bad quality but the same file size?

  I would like to reduce the size of my files but no matter if I put the quality of encoding (such as joint here) to 100 or 1, it ends up the same file sizes?

  How is - and how can I reduce my file sizes, then?

  

  XDCAM is 35 Mbps flow, at least the 4:2:0 version. If you must provide XDCAM, you have some options, but it may consider sending a HARD drive to your customer. Otherwise, you will need to change the output to H.264 format and reduce the size by reducing the speed of transmission.

• Office Jet 4632 only print what is on the screen (Web Pages)

  Hi all.   New to the Forum.

  I have a new 4632 Jet Office hooked up to a Samsung RV 511 computer laptop running Windows 7 via a USB cable.

  The laptop is a Stock machine.

  For some reason when I try to print from the Web, it shows only what is on the screen, rather than print all web pages.

  It does if I try Google Chrome or Internet Explorer.

  My old Windows XP with an all-in-one HP machine automatically prints all pages.  If you only want to print some texts, you can highlight and print only that.  Not so with this machine.

  Any help would be greatly appreciated.

  Thanks, Pete

  Hello Pete and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are having problems printing.  I would try to help.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• OfficeJet 4500 G510n-z: HP Office Jet 4500 G510n-z fails to print over wireless network

  Hello

  Earlier my XP (Dell D620) machine stopped printing wireless with my officejet 4500 G510n-z. My Windows 7 D630 prints wirlessly without any problem. I have download the current HP drivers without result. I looked at other positions, but none of the viable solutions. The 4500 G510n-z appears as a printer, but all print jobs end with an error. I can't print a test page, Notepad, etc. All jobs appear on the queue, but they all error. It seems to be a specific problem of the XP. I have XP pro version 2002 Service pack 3. My network is just a Verizon Fios wireless router. In windows 7, I can see the actual address of the Hp wireless connection when the printer is added. Under Xp I do not see the address wireless when I try to add the printer. Now, it appears in the list of printers on XP but 7 seems to see the actual address wireless and allows me to select it to add the printer. I plugged the XP machine to the printer and it would work for a while then stops working. Don't know what triggers the loss of connection. How can I specify the connection 4500 G510n-z XP? I tried to add the IP address I see on my 7 machine but XP wants to a path of the server which is //server etc., UNC path.

  I went in the properties of the printer and changed the address to match the 7 IP 192.168.1.3 192.168.1.9 Windows 7 XP, but not go again.

  Thank you

  Al

  Hello @adb1779,

  Thanks for getting back to me on this subject. Because the ping tests on both computers is successful when communicating with your wireless printer, it turns out that you do not encounter a network issue at all. On the contrary, there is either a program of 'blocking' of printing wirelessly on your XP computer or computer XP is not "like" the fact that you have changed the IP address of 192.168.1.3 to 192.168.1.9. It would seem that your XP computer is a former connection with the printer. To resolve this problem, please follow the steps below.

  Step 1: Launch MSCONFIG:

  I'll have you temporarily disable all programs background on your XP system to see if there is a program that runs in the background on your Windows XP computer that would block communication with your printer.

  1. Click on the Start menu
  2. Click run. In the Run dialog box, type msconfig and click OK
  3. When the System Configuration window opens select 'Selective Startup ' and uncheck load startup items
  4. Click the Services tab, check the box at the bottom to hide all Microsoft Services
  5. Select disable all
  6. Select apply and OK
  7. Computer restart when prompted

  When your Windows XP computer turns please try printing. If the printer works correctly now it would mean that a program was blocking the communication. If the problem persists, proceed to the steps below.

  Step 2: Uninstall the drivers:

  I understand that you have already done this in the past without result. However, if your product is identified as on 192.168.1.3 she is not installed correctly, or an earlier version of the printer with an old IP isn't be properly removed from the system. It is crucial for the repairs we have a clean slate to work with. Please follow the steps below.

  1. Click on the Start menu
  2. Click on programs
  3. Select the HP folder
  4. Select your HP Officejet
  5. Select Uninstall
  6. Please follow the instructions on the screen to complete the uninstallation.

  Once the uninstall is complete, proceed to the next step.

  Step 3: Clear the server properties:

  Your printer driver can also be installed under the print server properties. I'll have to make sure your driver has been completely removed from both print server.

  1. click on the Start menu

  2. Select Printers. You may need to go to the Control Panel then Printers and faxes.

  3. in printers and faxes click on file and select Server properties

  4. in the print server properties window, select the drivers tab

  5. If your HP Officejet is listed, click on it and select Remove downstairs.

  6. a new window opens, click on Remove only the driver. Click OK.

  

  7. Select apply and then OK in the print server properties window.

  8. close printers and fax machines.

  Step 4: Delete the temporary files:

  1. Click on the start menu
  2. Select run. In the Run dialog box, type %temp% , and then click OK
  3. Click on the Start menu
  4. When the Temp folder opens, Select the first item in the Temp folder and tap the SHIFT key on your keyboard.  Now Shift while, scroll down a few lines and click on another element in the file. What is between these two elements will highlight.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. If a Temp file be used yet that you will automatically get the pop-up that you can't delete this item. The "deletion" process is cancelled. On Windows Vista, 7 and 8 of Windows you can just "jump" from the items which will not delete. Unfortunately, on Windows XP, it is not so easy. Take note of this point is unable to delete. Then, ignore this element. Click on the next element in the list, hold the SHIFT key and click another item in the list to remove another piece of elements. You will continue this tedious step until all items in the Temp folder which will remove are deleted.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 5: Reinstall the drivers:

  1. Please click here to download the drivers for your printer
  2. Once the site opens click on the download button at the top left
  3. Once the download is complete, follow the instructions on the screen to reinstall your printer wireless
  4. Once your printer is properly reinstalled please try again to print wireless.

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP 6500 Office jet E709a - black HP 920 cartridge printer does not

  My blck ink is not, the Panel indicates that it is about 2/3 full. But it does not print anything in black. I turned the printer off and back and I remmoved the ink cartridge and put it again. I don't know what else to do.

  In this post troubleshooting steps can help solve the black not printing in printers with inks separate (one for each color) and removable heads.

  In some cases, it may seem that the black is not printing, but it may appear in the pages of test or when the brilliant media is selected in the driver.  Black pigmented, used in most HP inkjet printers is not compatible with the glossy media.  When brilliant media is selected, the printer will use color to render black areas.  [A similar process is used in the pages of diagnostics of some printers.  [So that the information can be read, even if some colors or black don't work.]  If in a pinch, you need to print in black you see acceptable temporary results by changing the driver settings to select the glossy photo paper.

  To address the underlying issue of clogged print head black, the following may help: first check the vents of the ink cartridge is properly erased as shown in the fourth Solution here.

  1. Figure: Area of wind

• Office Jet 6000: cannot find how to print the test page with Office jet 6000

  I can't find in the properties of this printer HOW to print a test page. I was running out of ink black, and all color cartridges are rather recent and not on show at low levels. But, after replacing the black cartridge the first doc to test printed came out very uneven and unreadable.  There is no error message.  How in diagnostics on this printer to test the printing?  I tried not to print a doc of color (as photo) yet.

  Can I update the driver?  Help, please.

  Hello

  Test print page options under properties of the print driver for your device.

  But I don't think that solv your problem.

  You must print alignment and another test for correct print quality problems.

  Here is the HP site, gives detailed instructions form document.

  http://support.HP.com/us-en/product/HP-OfficeJet-6000-Printer-series---E6/3866939/model/3866950/document/c01708575/

  Good impression

• Office jet pro 8620: office jet pro 8620 very slow to print

  what I can do to solve this problem, very slow printing: my printer has taken 1/2 hour to print 6 pages, only bought a few weeks ago.  I can't find a solution. I will try the solution on the post of Shawn D, b (ie the replacement driver), but nothing is selected on the page of time. therefore impossible to remove until I know what to delete!. can anyone help.

  Robyn

  Robyn

  Hi @ratts,

  I see that your HP Officejet Pro 8620 is very slow printing on Windows 8.1. I'm happy to help you!

  A few questions for you, if you don't mind:

  • How is the printer connected? Wireless, Ethernet or USB?
  • The same speed occurs when you print a test page? Video: printing a Test page with the all-in-one HP Officejet Pro 8630. (The same steps apply to your HP Officejet Pro 8620).
  • The same speed occurs when doing a copy? Copy the text or mixed Documents.

  In the meantime, please see this post, Re: HP 8620 seems slow printing, by my colleague @Rainbow7000.

  Hope this helps, and hope to hear from you soon!

• Office Jet 2130: why isn't my Office Jet 2130 scanning in color, still print in color, (suddenly)?

  I just scanned a few photos in color and have the proper color settings, then I printed a few color photos and now I can't scan in color, yet can still print in color. All cartridges are full. What gives?

  Welcome to the HP Forums @DogenGenjo,

  I'd love to help you with your Deskjet 2130. I see from your description, you are able to print in color, but you can not scan in color longer. I am convinced that I will be able to help you find a solution, and I ask only that pay you it forward. When solve us the problem, I would mark you kindly post as accept as Solution so that others have the same or similar problem can find what worked for you.

  You said that your settings are correct, but I wonder if you try to change your preset scanning if it would work. You have the scan on scan document or scan photo? Can you also check the color scanning settings and let me know what it says?

  While I wait for you, let's run printing HP and Scan Doctor (PSDR) to see if he can help us identify and resolve the issue. You can download the PSDR since the following link: www.hp.com/go/tools

  Please let me know the result of your efforts and I will get back to you as soon as I can. Thanks, I can't wait to hear back on your part.

• Hello, I have a HP Office Jet 5610Xi. I have a printer error

  I have a HP Officejet 5610Xi. I had for a few years. Connected to a Windows XP.  Not used on the internet.

  Yesterday during the printing of a document, the printer stopped and displays this error message. "Cartridge error, refer to device documentation to troubleshoot issues."  I have always used HP cartridges.

  I looked and could not find any information other than the stuff of bad cartridge. I followed all the instructions and the printer still displays the same message.

  The black cartridge has been used for a few weeks and it was working fine. I get the same message for the color cartridge.

  All of the suggestions.

  Hello. I'm sorry that you are having this problem with the printer. You can print reserve mode? This is where you pull out the cassette black/color and it will print with the remaining cartridge. I'm assuming that the document used to solve the problem was one that had suggestions like this listed here.  If this is the case. The next thing I would try is a hard reset. No user settings are lost with a hard reset.

  To do so.

  1. with the printer plugged directly into a wall outlet and turned on, unplug the power cord from the back of the printer.
  2 then unplug the power cord from the wall outlet.
  3. wait at least 30-60 seconds
  4. plug the power cord into the wall outlet first. If a module with the power cord, make sure that the light of the module and then reconnect power cord on the back of the printer
  5. the printer should power back on by itself, but if not use the power button on front panel to turn on machine.

• Office jet pro 8500 a: elimination of printer, was this encrypted model? How to destroy the hard drive?

  This model encrypted?

  If this is not the case, how to destroy the hard drive? Where is the hard drive?

  Hi @Diane47,

  Thanks for joining the Forums of HP Support with your request to printer.

  I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer you plan to elimination and you wonder if the hard disk is encrypted and how to destroy the hard drive. I would like to help with that.

  HP Officejet Pro 8500 has e-all-in-one printer don't have a hard drive. It contains a very small amout of memory, so it can keep in memory the printer and fax settings.

  You can clear the memory by restyoring the printer back to the default values.

  1. on the printer Panel, select Setup.

  2. from the Configuration menu, select Tools.

  3. on the Tools menu, select Restore Factory Defaults.

  HP offers to recycle their products for you. If you want to know more about it, please click here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!