OfficeJet 6500 black vertical streaks

Hello

I just bought this printer and I keep getting a small, not always to the same place, black vertical streaks on the printed page. It seems to happen when I use the two-sided printing unit. It will print the streak on the front page - not in the back.

Help would be greatly appreciated (I already tried cleaning cartridges).

Thank you.

Denis

Hello

It seems that part inside of the unit of the duplex unit took little ink and now is burrs on pages that pass through the duplexer. The best idea is probably to get this duplexer to a service of HP, so it gets cleaned up.

Before that, you can try print a print job duplex of 30 to 40 empty pages and see if this clears the ink.

Tags: HP Printers

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