Officejet 6700 Premium installation problem

I want to install everything at the time of my new printer (Officejet 6700 Premium) and after I put the ink in, I get the message «Use the cartridges configuration» supplied with your printer

I have no installation cartridges, just the I bought - HP 932 (black) and HP 933 (colors)

You can contact your employer to see if they have cartridges of Inbox, if they do not, please contact us in the U.S. at 1-800-474-6836 and you can order the replacement of cartridges of configuration.

Tags: HP Printers

Similar Questions

  • Installation disk lost for HP Officejet 6700 premium

    Lost my hp Officejet 6700 premium installation disc. I need to install it on my computer work windows 7... What should I do?

    Hello:

    You can download the full feature software and driver for your printer from the link below...

    http://support.HP.com/us-en/product/HP-OfficeJet-6700-premium-e-all-in-one-printer-series---H711/4322971/model/4323605/drivers

  • Installation software for HP Officejet 6700 Premium problems

    I have a Compaq laptop originally with Windows Vista Home
    High-end operating system. I have recently installed Windows 8.1 and
    had some minor problems with the programs, but they have been sorted
    outside.
    I tried to reinstall the HP Officejet 6700 Premium software,
    Download the software OJ6700_1315.exe of your drivers and
    Software Web site.

    When I run the software I get the following error
    Message:

    Setup error

    Call to DriverPackageInstall returned error 5 package ' C:
    \Program Files\HP\HP Officejet 6700\DriverStore\Pipeline
    \hpvpl09.inf': a caller of DriverPackageInstall must be a
    Member of the Administrators group to install a driver package.

    As I'm logged in as an administrator, I tried right click
    on the software downloaded OJ6700_1315.exe and execution of the
    software as an administrator. I still got the same error
    Message. I thought it would be because of network problems and
    joined the network (the other computer running Winows 7).
    But always without success. I tried to remove the HP folder of
    Program Files and then run the program as an administrator
    but still got the same error message.

    Any advice on how to get accepted as a member of the
    Group directors would be appreciated, or in another way
    to deal with this problem

    Good FrazerA,

    I'm happy that we did the SFC/scannow. The question is are known is the operating system, not the HP software. At this point, my suggestion is to perform a system recovery to Windows Vista. A system recovery will bring the computer to a new similar State, for this purpose, you will need to back up all your personal data and files.

    If you want to continue, click on the following link and follow the instructions. > Undertook a restoration of HP (Windows 8) system

    After system recovery is complete, use the HP Support Assistant to ensure that the computer is up to date. Support Assistant will check for all updates to Windows and HP. If not already have the Support Assistant installed, click here to download and install it. > HP Support Assistant.

    The best course of action at this time would be to install the HP on Vista software to see if it installs now. Of course, a successful installation confirms the theory that the operating system itself is the root cause of the problem at this point.

    Post back with the results and product number. With the Compaq product number I can check the specifications, make sure that the BIOS updated and you ensure that we have a smoother installation of Windows 8.

  • HP Officejet 6700: HP Officejet 6700 Premium all in one network problems

    Printer = printer HP e-all-in-one Officejet 6700 Premium
    Model = H711n
    Number of product = CN538A
    Firmware version = MPM5CN1450AR
    Location = Ireland
    Printed pages total: 152
    Scanned pages: 58

    Other details available on request...

    I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.

    A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.

    I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.

    Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!

    After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.

    I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.

    I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.

    At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.

    So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.

    I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.

    Now...?

    OK I managed to make it work and I will try to explain the steps of my best.

    As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.

    Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.

    So I know that the printer works on at least one access point.

    Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been

    IPv4 firewall protection

  • OfficeJet 6700 Premium: after Windows 10 Upgrade on Officejet 6700 scanning does not work anymore - can not find scanner

    Hello

    Having finally decided to take the plunge to upgrade to Windows 10, I discovered that my Officejet 6700 Premium previously peripheral work will scan is no longer.

    My connection to the device is via a wired connection with a static IP address on the printer. It all worked perfectly under Windows 7, but now, I can only print to the printer to win 10.

    I tried to uninstall the previously working software (under Win 7) and downloaded the latest version of the HP (OJ6700_1315 - 1.exe) software, which BTW is not a patch on the previous software that I'm used to using - but it did not help. Still no joy with the scanning feature.

    I tried to uninstall all software, so I tried to launch the Wizard installation HP which seemed to re - install the last set of software (as above) with the same results - I can print it, but if I try to scan using the Officejet 6700 App it appears a dialog box saying "inaccessible Scanner. Scanner communication cannot be established. Make sure that your product is powered, check the connection and esnure that your network runs correctly. ...".  Amazing result given that the application displays all levels of printer ink, and I can print - every time!

    I tried disabling the firewall - no difference, still do not see the scanner.

    Tried using other windows applications; Paint, etc. - no joy.

    I also tried the "HP Print Scan doctor and" nothing does - even, he gives up and says to contact HP support, with no details about what to tell them!

    I hope someone else out there could have had the same problem and found a way to make it work?

    Thank you!

    Ok

    In case anyone is interested, I bit the bullet and did a new install of Windows 10 on a formatted drive. I then installed the same software that I had tried on the "upgrade to Windows 7" windows, 10, and everything works as expected.

    Therefore, there is definitely something wrong with the upgrade process, and the removal of the HP scanning software & resettlement never did his job correctly.

    I look closely at the list of DLLs etc., charged by the printing software, but could not detect anything immediate.

    Then, certainly in my case, a new facility was to solve this problem.

    See you soon,.

    Dazz

  • HP Officejet 6700 Premium: Unable to connect to the new network HP 6700

    I just changed networks and want to connect my HP Officejet 6700 Premium to the new network.

    In the control panel of the printer, I accessed network / Wireless Installation Wizard.  When I do, I get the message:

    Locking function

    This feature has been locked by your system administrator or the person who set up the printer.

    There is an OK button, but no other options.

    I get the same message when I tried to access a WiFi Protected Setup, and, for good measure, the default system restore.

    There is no administrator, in itself, because I'm the one who has set up the printer.  I'm rulnning a MacBook Pro on OS X El Capitan.

    Please, help me to know what I need to do to connect my printer to the network so I can print.

    Thank you very much for taking the time to answer and especially for providing additional resources should what was being offered as a solution to not work.

    I have tried your solution several times and kept getting the same message.  I tried shuttig the printer off by pulling on the power cord, stop in the right way, reverse iin, etc..  Nothing removed the error.

    Then I took the printer to a local Best Buy to show them the problem, which was at home.  We tried it a few times, and then, for no reason whatsoever (seems), it allowed us to do a reset.  No one knows what was different.

    My advice for anyone with the same problem is completely unplug it, let it sit for a while, keep trying and hope for the best.

  • Ghosts on pages double-sided printing second on Officejet 6700 Premium e-all-in-one

    Please can someone help?

    Printer name model e-all-in-one Officejet 6700 Premium

    Firmware MPM3CN1232AR

    Software 028.000.1315.000

    Driver 09.84.00.1173

    Win 7 SP1 64 bit

    Wired ethernet connection

    Problem

    On two-sided printing, the second side of printing on all pages is ghost. This is in particular the noticebale on verticals.

    This is true for all the qualities of printing on any documents .pdf or. doc.

    I use all the HP printing paper and original cartridges.

    I aligned the print head and checks suggested on the help pages.

    I contacted HP support, which were brilliant and replaced the printer and the duplex unit.

    They suggested that it was because I was using Office 2003 SP3 and Windows 7 but I find this problem on too but not in Wordpad v6.1 .pdf files

    The problem does not occur when scanned or copied documents are printed

    Is there a solution out there on this new printer please?

    Hi 007OHMSS,

    I carefully read through a VionAiry pointer to the post of ItalSanif with links to more articles.

    There were two main suggestions as to how to proceed. I didn't uninstall the "bloatware" and back to base for the HP Officejet 6700 Premium drivers, but I installed the drivers from the series HP Deskjet 6980 in accordance with the procedure at this link http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-7510-Duplex-Problem-y-axis-scaling/td-p/1754773 and listed below, with a few mods to include activation of unit duplex in one set of instructions.

    And you know what? This MARKET! Ghosting on the second side of all pages printed double-sided disappears to be replaced with a nice crisp clear impression. At present, all the other functions, including scanning seem not affected and function as usual, although of course the new driver (HP Deskjet 6980 series) makes the leaves of different properties.

    In my environment, I have also 3 XP machines in network connected wireless to the printer via the router and the PC Win7x64 connected by ethernet to the same router. Meant this download and the installation of the driver HP driver the HP Deskjet 6980 series for the XP PC Web page not the Win 7 x 64 because they were not present.

    I modified a bit routine and reproduce it below to help others. A/c for the original post, that was provided by the HP Technical Support. Why nobody's support services seems to know about or drivers have not been fixed I would never know.

    First turn off you will want the printer already available on the computer before you continue.

    For Win7 PC (XP is similar but not identical)

    1. Go to Start -online device and printers => then click on the "Add a printer" button in the upper left corner of the device window.
    2. Click on the button "Add a local printer" (choose this option if you do not your configuration)
    3. Check the box "use an existing port.
    4. On the drop-down list, select the option for example CN115130TP05JW , but use the correct name for the PRINTER port which is the serial number of your printer (do not use the fax entry)
    5. Now in manufacture of list on the left, select "HP".
    6. On the list of Printers to the right, select "HP Deskjet 6980 series (HP)" "
    7. "Once the pilot moved to enter in the" 'devices and printers ' window and right-click the newly added "HP Deskjet 6980 series" and select ""printer properties ' on the drop-down list. "
    8. Go to the "Advanced" tab, and then in the drop-down list next to the label of "Driver" select "HP Deskjet 6980 series.
    9. Click on the button 'Apply' - the configuration window should change it's shapea bit.

      10. in the HP Deskjet 6980 window properties, click on the tab "device settings" on the top of the window.

      11. in the list of parameters, search for "Unit duplex (for printing on 2 sides) ' and select it.

      12. once highlighted, select in the drop-down list ""Installed "; "

      13. When finished press apply

      14 now, go to what you use to print documents and select "HP Deskjet 6980" as your printer. Activate duplex printing and you should see the pages to print correctly.

    15. you can also change the name of the printer in the "Général" tab I changed it in mine to "HP Officejet 6700 with HP Deskjet 6980 pilot set shadowd duplex printing".

    I had a little problem in that, for some reason any in the document (e.g. Word / etc\ .pdf) box under the effects tab my radio button has mysteriously been on 20% until I changed it it was hard to see that there was no ghosting dialogue printer properties.

    So after complete 1 reconstruction of the printer of the original with the parts sent to HP services support for November 2012, an escalation at magnifications greater within HP (no answer) and a new printer of A...n, VisionAiry has pointed me to a solution that I had tried with DJ 450 drivers, nothing works, after a Shane_R post dated last year.

    So thanks to you and also to 007OHMSS who worked on this problem and original posters

    All I can say is that it worked for me and I am so grateful to everyone on this forum to ensure that I am sure of my eyes and mental health, looking more printed duplex printed with a shadow/ghosts and to be what they were not prepared.

    Congratulations so all round and thanks again

  • OfficeJet 6700 Premium error 0 x 00000709 cannot set the default printer

    I bought my new HP Officejet 6700 Premium on February 1, 2013. I use a HP Pavilion dm4 laptop under Windows 7 Home Premium. The installation seems to give no problem. However I'm unable to set the default printer and have the error message 0 x 00000709. Excel, Adobe, Outlook does not allow me to print.

    I spoke to the HP printer Department February 1st and they sent me some software of diagnosis which I sent back. I called again on 6 February and was told my problem was always open and they were trying to reproduce the problem (it appears on the net without a patch work). It is now February 10, and I hope the good people of HP to recall with a solution soon. You try to run a small business with no printer is not ideal.

    Someone at - it else ecountered this problem, and you have a solution.

    I ran HP utility, installed uninstalled the driver etc etc etc.

    I seem to have fixed the problem by changing in the registry keys. If HP wants a donation to charity, I would be happy to provide it to them :-)

  • OfficeJet 6700 Premium: Unable to connect to the server

    I used my 6700 for almost a year and a half to work on a secure server of company where I couldn't use many features. I recently brought home, and now I use it on my personal network of houses. I followed the instructions on reprint the code of request but were unsuccessful. I constantly get a message that my printer is unable to conect to the server. My network wireless printing has been set up and I was able to print from my phone, laptop, & office. Can someone help me please my claim code?

    Hey @bhigh904,

    Welcome to the Forum from HP Support.

    I see that you are unable to activate the services Web on your HP Officejet 6700 Premium e-all-in-one printer. I would like to help.

    When users encounter this type of problem, I usually suggest from scratch with the radio of the printer and webservices configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

    Here's how:

    * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

    • The printer's front panel, press the Setup/key icon and then tap tools
    • Select Restore to factory settings

    Then, touch the wireless icon () and run the Wireless Setup Wizard to restore your network connection.

    Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

    • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
    • Click the network tab.
    • In the submenu on the left, click Networking.
    • Then click on the network (IP) address.
    • Click Manual DNS server.
    • DNS preferred as 8.8.8.8 manual entry
    • Auxiliary DNS server entry as 8.8.4.4
    • Click on apply to finalize this change.

    Then, press the icon of Webservices () and reactivate your webservices (necessary for scan to e-mail, ePrint and other features).

    Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by accepting this solution.

    Thanks for posting in the Forum from HP Support. Have a great day!

  • HP Officejet 6700 Premium: IHP AIO Remote app does not connect to my printer.

    Tried to use HP AIO remote with my printer HP officejets 6700 Premium. I get a message that is offline. However, it is not. I tried to turn my printer market and restarted my computer. It did not work. I noticed that the

    the IP address for my printer HP officejets 6700 Premium on the app is not the same as the address of my printer. If this is the problem how can I fix it? In any case, please help. I use a Dell with Windpws 10 laptop

    Wally

    Hello @wwwally, greetings!

    Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

    Going through your post, application remote control HP AIO is mainly used in mobile devices and not in laptops.

    I suggest you download and use HP Scan and capture app to scan from your laptop Win 10. You can go to http://hp.care/2bUVkrw to download and install HP Scan and capture the app.

    Please let me know if that solves the problem, or if you need assistance.

    See you soon

    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

  • OfficeJet 6700 Premium: System/0X610000F6 printer ink error

    I get error 0X610000F6 when you try to print. I went through all issues of troubleshooting on the HP support page. I need help! I don't see paper jams and I replaced the cartridges.

    Hi @Kutz8888,

    "I see that you encounter the error" 0X610000F6 "on your HP Officejet 6700 Premium e-all-in-one printer. I will definitely do my best to help you.

    This error indicates a Jam transport.

    Here is a document that I recommend that you try, HP Officejet 6600, 6700 Officejet printers - 'transport Jam' Message displays.

    Note: If you have completed all the above steps and your product still has a problem, service the product.

     
  • printer hp officejet 6700 premium

    I need to know how to set up on my printer hp officejet 6700 premium eprint.

    No matter how, I followed the instructions, it still does not work. Can I get assistance pls.

    No problem

    Can I ask what type of mobile device you try to connect?

    First of all, you need to connect your printer. The steps below should work. Then once you let me know your device, I'll see if I can help you with the best print from that function. That you'll set up printing from a same network. I'll explain on the enamel of printers in another answer just to try to keep it separate. You'll need as the first step in

    To connect to the wireless network

    1. Press the power button ( ) to activate the product.
  • Total number of pages printed on printer e-all-in-one-hp officejet 6700 premium do not match

    Printer model: hp officejet 6700 premium e-all-in-one

    OS: windows xp, service pack 3

    Method of connection: network

    Description of the problem: number of page do not match

    If I double click on the "hp officejet 6700" icon on my desktop.

    Then click on "view the ink level.

    Then click on the reports of the device"" tab.

    Then click on "check printing.

    The report provides: Total number of printed Pages 8159

    If I double click on the "hp officejet 6700" icon on my desktop.

    Then click on "view the ink level.

    Then click on the "devices" tab

    Then click on "printer ews home page."

    Then click on the 'Tools' tab, I see:

    Total number of pages

    6725

    Difference = 8159-6725 = 1434

    Can someone tell me why these numbers are different? They represent different totals?

    MelanieHello and welcome to the Forums of HP, I hope you enjoy your experience!

    I see that you have questions about your number of pages.  I would like to help.

    The built-in web server does not account for pages printed not across the network.  The number of printer pages all the elements. 1434 pages were not printed through the network, therefore, not counted in the SAP.

    Please let me know if you have any questions.  Thanks for posting on the HP Forums!

  • OfficeJet 6700 Premium: adf separator pad

    The ADF rubber pad has fallen.  The cushion is not damaged; but I can't reinstall and without the cushion, no flow.

    Hey @stephinola,

    Welcome to the Forum from HP Support.

    I see that you are having a hardware problem with your HP Officejet 6700 Premium e-all-in-one printer. I would like to advise you on this.

    I had a look at HP PartSurfer to see if it would be possible to order a replacement ADF for your 6700. You can click here to see the complete list of spare parts - the ADF is not one of them. If you wish, you can continue the official maintenance options, in which case, I recommend that join you our technical support team. You can click on the following link to start a business: www.hp.com/contacthp/

    Once you complete the form online to build your business, you can choose among different ways to contact direct.

    Alternatively, if you feel more gung ho to keep the 6700 in service a little longer, you can try a repair DIY ADF. Look for a brand of crazy glue that would work with the materials of your printer and try to stick the stamp on the ADF. If you can live without ADF, you should always be able to scan from the flatbed glass.

    Let me know if it helps. Thanks for posting in the Forum from HP Support.

    Good luck

  • HP Officejet 6700 Premium: HP Officejet 6700

    My printer works ok.

    I tried to do a scan of the scanner to the computer and got some messages as to why the scan did not work.

    I have then started to make a 'x Printer Failure' message 'there is a problem with the printer or ink system. Turn the printer off, then turn it on. If the problem persists, contact HP.

    I changed the cartridge ink black and turned the printer and on a number of times, but now, still get the same message.

    Is there something I can do?

    Hi @PeterBx,

    Thank you for joining the Forums of HP Support!

    I see that you are having a "Printer failure" error message on your HP Officejet 6700 Premium e-all-in-one printer.  I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    Due to the nature of this error message, there may be a mechanical failure.

    To help you determine the cause, I have listed a few documents that can help.

    If you have completed all the above steps and your product still has a problem, service the product.

    Contact HP for service in all countries except Asia-Pacific.
    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
    Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
    Cost of repair out-of-warranty printers may apply.
    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
    Step 1. Open the link: http://support.hp.com/us-en/contact-hp
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on options contact HP - click Get phone number
    File number and phone number are displayed.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

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