OfficeJet Pro 8500 A909 Tray 1 print issue first

Similar Questions

• HP Solution Center is no longer installed for OfficeJet Pro 8500 A909

  Hi all

  I have a HP OfficeJet Pro 8500 A909 running on a PC with Windows 7 Home Premium (64-bit).

  I can't pinpont when the problem started, but I think it's after a Windows Update.

  For some reason any printer stopped working all together. I downloaded the drivers for the device (OJP8500vA909_Basic_14) and installed them. The printer works now, but the HP Solution Center is no longer on my computer.

  The installation disc for the printer will not work. He said that "the operating system on this computer is not supported. The installation cannot continue until this is resolved. "I guess it's because the computer is much newer than the printer, but I'm not sure.

  Can someone help me install the HP solution on my computer center?

  Thank you!

  Hello!

  You can download the software from our Web site. The software that contains the center of solution would be the full feature software and driver.

  Uninstall the base driver that you have installed and install the drivers you want to download.

  Thank you.

• HP OfficeJet Pro 8500 A909: Hp Solution Center does not work for Windows 10 installed

  Since windows 10 my HP OfficeJet Pro 8500 A909 will not scan unless I run through the diagnostic tool and then do a test of loading scan. I used to do that through the HP Solution Center, but this doesn't seem to work. His charges and must charge bar but just Flash when you click it. I ran all online and diagnostics Windows, uninstalled and reinstalled on HP website and downloaded new drivers. It still does not work. Windows tells me that all drivers are up-to-date. Out of options.

  Hello

  Could be updated Windows 10 recently. Please check your history of updates of Windows 10 and remove/uninstall kb3132372

  Note: Microsoft is working with Adobe now:

  https://support.Microsoft.com/en-us/KB/3132372
     
  To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

  Kind regards.

• OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.

  OfficeJet pro 8500 a, Windows XP, printer receives information but prints blank page.  Test page out of rose.  Ran test, test page out of rose

  The whole page out pink (which means a solid pink page) or is it roses words, boxes, and

• Make the OfficeJet Pro 8500 A909 series printer compatible with Windows 7 (64-bit)

  I was right, but he started from.  Could you please send me the link to make the printer compatible with my computer Windows 7 (64 bit) OJ Pro 8500 A909 series?

  Thank you

  The second link contains the complete driver giving you access to all the features of the printer.

• OfficeJet Pro 8500 a Premium: my printer driver has changed and it's HORRIBLE

  I have been using my HP 8500 a all-in-one with a few years now with no problem.  Day before yesterday, I met a problem: when I tried to specify certain pages of a document to print, I get an error message.  However, if I chose to print the entire document, it would print.  I assumed that my driver to be updated, so I downloaded from the HP website.  WHAT A HORRIBLE MISTAKE IT WAS.  My scanning utility has changed, I can only print even when I choose to print an entire document.  I can't print at all in an Excel worksheet.  I tried uninstalling the driver and re-install.  I DON'T want to network this printer, but now whenever I have try to reinstall the driver, I can choose to connect via USB, but on the pop - up next, it does not give me the option to proceed.  It gives me the possibility to 'come back' or 'jumps' USB connection.

  What the hell is happening?

  Hi @LMKos,

  Welcome to the HP community!

  I hope you have a pleasant experience here.

  I want to help you with driver/software problems that you are having with your HP Officejet Pro 8500 has e-all-in-one printer and your computer Windows 8.

  It seems that your software is may not be installed correctly, in addition to the common issue of 8.1 to Windows Installer automatically update Windows drivers.

  First of all, with the USB cable plugged in, we want to remove all instances of your printer in Device Manager (so when you plug the USB cable back in during the new installation, it will be seen as a new device).

  1. Open your start.
  2. Start typing 'This PC', it will come under results of research. Right-click on computer and select Manage.
  3. Click Device Manager on the left side.
  4. In the main part of the window, locate in the following categories for all HP entries: Bus USB controllers, printers, imaging devices and other devices.
  5. If you see your HP printer in one of these sections, right click and select Uninstall. Keep an eye out as well for all that said device unknown and let me know if you see this at all (these are also well uninstall).
  6. After have removed all entries of HP, unplug your USB key and leave it unplugged. Do not reconnect the USB until you are asked when reinstall us.

  Next we want to remove printers from the printers and devices folder.

  1. From your desktop, or drag from the right to open the bar of charms, or press Win key + C on your keyboard.
  2. Select settings in the bar on the right.
  3. Select Control Panel
  4. Under hardware and sound, select devices and printers
  5. Right click on each icon you see for your 8500 has (even if there is only one) and select remove an instrument, or delete.

  Once this done, allows to make a cleanboot from your computer (this turns off all non-essential startup programs, so if there is another program running that interferes with the installation we can avoid it).

  How to perform a clean boot in Windows

  Once the computer restarts, try to download the HP printer install wizard to complete the installation for you. It will automatically detect your device and install the appropriate software.

  Please reply to let me know if that solves the problem.

  Good luck!

  

• OfficeJet Pro 8500 wireless (A909g) cannot print to network on windows computers folder 8

  I have an Officejet Pro 8500 A909g on a home wireless network with three windows computers.  Recently upgraded to the Vista computer and the computer from Windows 7 to Windows 8.  Still, the third computer is Windows XP.  The updates were 'clean' (started from scratch) and the latest full version of Windows 8 Hp driver has been installed.  Everything seems to work fine, except that I can't "scan to network folder" on both machines to Windows 8!  I can scan a file from the Hp Solution Center Console and it works fine, but it's too much pain to go through all the steps.  I use "scan to network folder" a LOT, so it is a problem.  The scan to network folder continues to operate correctly on the XP machine.

  To clarify what's happening - Scan kind of works network folder: he finds the file, scans the document and saves it in the folder.  But the size of the file is zero and it is unreadable.

  I called the Hp support by phone and was happy to have very positive support, and they don't charge me even though I was out of warranty.  The technician spent almost an hour of research on the issue, running either through every test possible and to discuss with her supervisor.  In the end, she said that there must be something wrong with my computer.  I think they just ran out of options.

  I am convinced that there is a compatibility issue with Windows 8.  If so, admit it and don't running me in circles more Computer Configuration controls do.

  A related problem: I downloaded the app "Hp Scan and Capture" of Windows 8 and it works at all.  Could not find even the officejet 8500, although this model is listed as a "supported device" so that the app on the Hp website.

  Unfortunately this printer is not on the list of printers supported for this application. Unfortunately, this printer has been made too long before programming has been written so that it can be retro-compatible.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/Windows-8-app-HP-scan-and-capture/TD-p/1826665

  I hope that information is what you are looking for!

• My HP officejet pro 8500 has more - will print from my laptop, but not by the desk top

  It prints my laptop downstairs, but not from the Office superior or smart phone. There is a Wi - Fi connection.  I tried the diagnostic tests and does not issue?

  When was the last time the devices were power cycled?

  I recommend an oil change of the full power of the system:

  Unplug the router when turned on

  * Wait 30 seconds

  * Connect Router and wait for it to reboot completely

  * Reboot the computer after the powers of the router to the top

  Unplug the printer when turned on

  Disconnect the other end of the power cord from the wall outlet

  * Wait 30 seconds

  * Plug the printer back to

  Try to print now that everything has been updated.  If the unit still does not print, then get the IP address of the printer.  This can be achieved in the Setup Menu > wireless Menu.  Check the IP address which seeks the printing software.

  * Click Start menu on PC

  * Select all programs

  * Select the HP folder

  * Select the folder for the HP Officejet Pro 8500 a A910 series

  * Select update the IP address

  Also check the information contained in the document located here.  Let me know how it goes.

• OfficeJet pro 8500 a do not print

  My Officejet Pro 8500 910 has is top just print on cone winder or not at all that is the case with the test print I've tried HP Print and scan doctor he said nothing to fix. The drivers are all to date

  Y at - it something that I'm missing that could be the reason why he used print

  Thanks Dan

  You say that the problem occurs even when you print reports of self-test of the printer. Have you tried to print a report of quality printing under the Setup menu > reports to see if the problem appears in this report as well?

  In addition, see the document found here for the procedure help solve print quality problems.

• OfficeJet Pro 8500 WIreless. Change print heads

  try to change the officejet pro 8500 wireless print heads.  Can't find existing print heads.  Press on * does not.  Have turned machine off and restarted the procedure - once again I can't locate heads.  My machine seems to have located differently than in the manual or video print heads.  Help, please

  miles1938,

  With the Officejet Pro 8500 Wireless ink cartridges are in the lower left front of the printer compartment.  We can access transportation, which maintains the print heads by lifting the scanner from the front, not just the scanner cover.  To move the cart and the print heads to the left so that we can access it, press and hold * key for about 6 seconds.  If the transport is not moving then we can try to move manually.  Click here for references.

• HP Officejet Pro 8500 not low ink printing

  I have printer HP Officejet Pro 8500 A909g all-in-one wireless.  I use laptop computers with Windows XP 32-bit, and Windows 7 Home Premium 64-bit.

  I received an error message "Unable to print" - replace the following ink cartridge to resume printing (HP 940 M).  I replaced the single cartridge and all the cartridges and still have the error message.  I thought that maybe the Magenta Ink Cartridge, I bought was the problem and I tried another new cartridge of ink Magenta.  The error message was always the same.

  I followed the "solving a problem" to "replace following the empty ink cartridge after I installed a new cartridge.

  I even replaced the printhead to see if it would fix it, but no resolution.  Before replacing the print head, I could see the ink levels and he would show levels of ink full and empty intermittently.  Now it is blocked by the error on the screen and neither will meet press OK and continue.

  This could be the cause of this error message?  You have a solution?  Is that all I can try to correct this error message?

  Dennis

  It sounds like the problem of reading ink cartridges could be caused by a bug in the firmware of the printer. There are a few things you can try to clear the glitch. First of all, make sure that you have the latest firmware installed in the printer. I'll link the instructions below. If the problem is still there after that, try to do a hard and partial reset. Do the hard reset first and if that does not work, proceed to the partial reset. If none of that works, the printer is locked on the error and must be replaced.

  Update the Firmware

• HP Officejet Pro 8500 A910 won't print web pages in 10 Explorer with Windows 8

  New computer of windows 8 with Explorer 10.  All other computers print fine with my 8500 Pro but it will not print anything except the headers and footers of web pages.  I have chosen European Windows so this isn't the issue.  Other programs work just fine, just not Explorer web pages, for example Google directions.  It's a pain.  I tried to uninstall and reinstall the printer, but nothing seems to work.  Can you help me?

  Hi RufusE,

  I see that you are experiencing printing problems.  I would try using a different driver

  Another driver

  Let me know how it goes.

• OfficeJet Pro 8500 stuck on every print job

  Hello

  I have an OfficeJet 8500 Pro directly connected via USB (not via the USB hub) to a 2013 running 10.8.4 iMac

  The printer is recognized (if I remove and re-add). But will only print one document at a time and must be rebooted between each print.

  If I go to the HP utility and try to view the supplies or device information, I have to display the progress "during extraction of information" for 15 minutes. I have to force quit the program (which is reported as does not).

  I have "reset printing system" in system preferences, which removed the printer. I put in place again without problem, while the Mac should be detect.

  Need a firmware update? If so, is it possible to a Mac?

  Thank you.

  Hi mike@wall,

  Thank you for the information. You are correct in your understanding that the built-in drivers should be you to print several pages at a time. I would say first for this question to verify and repair disk permissions. I've included the document '12.x disk utility: repair disk permissions', this will/try to correct all of the permissions that are set incorrectly on the Mac. Once permissions have been verified and repaired, it is recommended to restart the Mac. Once your computer has restarted, try downloading the latest drivers for Apple printing. I've included the link here for «printer HP v.2.16.1 for OS X drivers» Yet once the update is installed please restart your computer once more.

  If this fails to solve the problem, have you tried another USB cable?

  So is there any error messages when you cannot print? (IE. Printer offline, Communication, the printer paused).

  Please let me know if that fixes the problem, thanks.

• OfficeJet pro 8500 a: recycling old printer

  Planning to recycle that old printer.  This printer contains Wi - Fi information that would facilitate a pirate through my router.  If so, how doe I get rid of it?  What about fax info?

  Hi @Marty9,

  I'd be happy to help you to put your mind at ease. I understand you will be eliminating your Officejet 8500 and are concerned that your private information may have access. Your password wireless cannot be revealed through the printer menus, but faxes in your paper faxes could be reprinted. I suggest to go into the Setup menu on the front panel and selecting tools. On the Tools menu, you can go to and select Restore Factory Defaults.

  If this resolve your request, please click accept as Solution button below so that others may see that your question has been resolved.

  Thank you.

• OfficeJet Pro 8500 has ceased to print after update firmware for LRP1FN1231AR

  I've updated the firmware in my work perfectly 8500 has and now the printer will not finish a print job after few minutes of no activity.  The fax is the same thing.  This all started AFTER the firmware upgrade completed successfully!  Now I'm stuck with an anchor of a printer.  Looks like it prints print and fax jobs in the buffer if I open and close the door of ink cartrage.  The unit currently cartrages to ink HP not installed and those that have been installed at the time of the upgrade.  I got a message warrning that using ink not HP may void the warranty.  Is it a time bomb that HP put in the new firmware to cause me to have to return a new printer?  All possible solutions?

  I installed an old set of "Genuine" HP cartrages that have been spent and the printer seems to work now.  I stayed alive all night without the message "printing" terminal hidious.  Very disappointed that the update didn't warn me on this subject and now I need to buy all the new ink cartrages.