Original Jam C309a printer

Similar Questions

• HP C309a says that there is an "original jam".

  States of machine there is an "original jam' what this means and how can I get the copier to copy?

  Kind regards

  Sue Shepherd

  Hello

  1. which version of the windows operating system you are using on the computer?
  2. when exactly you are that there is an "original jam"?
  3. don't you make changes before the show?
  4. What is the accurate and complete error message you get on the computer?
  5. If it works well before?

  You can check out the link and check:
  ' Original jam: clear jam and press OK "Message displays on the all-in-one
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02024310&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=3737195

• Problem with my all-in-one c309a print - prints not bed.

  I erased a jam in tray by pulling the rear paper on top by force.  Now the printer is trying to find a document in the feeder (pins turn, racing) and will not recognize a print job on the glass.  He throws a sheet Virgin the platen.  Is there any solution for this?

  I think so... Go to hp.com, C309a, solve a problem, the jams and the problems of food and go through the solutions here. The "Original Jam, clear Jam and press OK... article has been most useful, but one of the others also applies.»

  The printer still considers that there is something in the ADF, then don't look at the bed first. The foregoing can fix that.

  Chris W.

• HP officejet 6500 has more poster "original jam". There are no jams, how do I clear the message?

  HP Officejet 6500 has more poster "original jam.  Clear the jam, and then press 'OK' to continue. "There is no paper jam and the printer will print as long you don't try to use the automatic charger.  However, the error message continues interfering with scanning and other print jobs.  Any ideas on how to clear the error message?  I tried to reset, nothing helps.

  Thank you.

  Hello HPAllinOneSande,

  Perhaps there is a jam that is located somewhere on the printer. See if you can follow these steps to clean the error and the jam.

  ' Original jam: clear jam and press OK "Message displays on the all-in-one

• On HP C309a printer wireless test page is printing ok

  On HP C309a printer wireless test page is printing ok, all the other tried printing out a blank page, I have updated files all the drivers and software for this printer - no success

  No problem ink, more with 2 computers on my network printing is very good

  So far, no error found runs the network check...

  Please, any advice

  Thank you

  Hello

  1. what operating system is installed on the computer?
  2. don't you make changes to the computer before the show?

  I suggest you try the steps from the following link:

  Question printer prints white sheets of paper
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01892627&cc=us&LC=en&DLC=en&product=3737195&tmp_track_link=ot_search#N47

• Photosmart Premium C309a print only the first column of the Excel worksheet

  Photosmart Premium C309a print only the first column of the Excel worksheet

  Hello

  I see you are having a problem printing to an Excel document.

  I suggest you install a default substitution such as the jet pilot desktop 990 c driver.

  You can follow this thread of Shane, who will show you how.

  After that, you can try printing again from Excel.

• Trouble installing software Cener Solution for C309a printer all in one

  I've had my C309a printer for a few years now and it has worked well.  My old computer died and I had to get a new one.  I have problems to get the installed Solution Center software.  I am running Windows 7 64 bit.  I downloaded the latest software from the hp Web site.  I followed all the steps as instructed.  The printer is recognized and I can print from Word.  I can't get the solution center to load.  When I run the installation of the software on the HP website (PS_AIO_05_C309a_Net_Full_Win_enu_140_047) it goes through all the steps, but hangs at the end, then a "fatal error-wStub 459426" appears.  An error log is produced, followed by a placed file on my desktop named "HP Installation error - Windows 7".  I followed all the steps up to the wired installation step 2 D.  That is to turn off anti-virus firewall and anti and software programs.  Same error message with a different number after '-wStub ' fatal error message.  I'm at my wits end here.  Installation install photosmart essentials 3.5, but not the Solution Center software.  I need this to scan my documents!  When I try to scan from the console printer, I get an error message on the printer cannot connect to the computer screen saying.

  I have downloaded and run diagnostic printer HP program tools, print and scan the doctor, who tells me that I need the Solution Center software installed.  I don't type what I said to a diagnostic conclusion.  I followed the steps in this program without success either.

  I'm completely puzzled here. Can someone help me?

  Do not hesitate to send an email directly: [personal information deleted]

  Jeff

  Yes, I would recommend going through the uninstall of the printer of all these places, we went in front. Clean every time we go a little deeper and making one further.

• I can't uninstall programs Hewlett Packard C309a printer with Uninstall button. How can I do this please?

  I use Windows Vista. I installed and until recently used a Hewlett Packard C309a printer. I can't uninstall the programs supplied with the CD.

  I tried the usual method, now for the unusual please. When you push on uninstall/change, the small circle appears briefly, and then disappears. Harold H_874.

  Hello

  HP has sometimes problems with uninstalling.

  I suggest that you ask in the Support Forum of HP printer help to uninstall their software.

  http://h30434.www3.HP.com/T5/printers-and-all-in-ones/CT-p/inkjet

  See you soon.

• Full compatibility with Win 8.1 C309a printer?

  I have no problem to install the drivers c309a using a Win 8.1 operating system that has all the undates installed, so I can print, however the software suite to operate other functions will not be installed.  When you use the latest version of the software of HP to win 8.1, it downloads and unzips but nothing after decompresses happen.  The Task Manager shows the configuration of the Installer (32-bit) HP running.  I left the Installer run for over an hour with no progress.  I repeated this process several times without success.

  I contacted HP and they told me the c309a printer is not totally compatibility with Win 8.1 in what all functions like the fax and scanning will not work.

  Also, I can see the printer installed from its address of sea.

  Is this correct?  Dose someone out there know the real story?

  Hello

  The HP Photosmart C309 is fully supported by Windows 8.1.

  Try following the steps below, and then reinstall the HP software and check any changes:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
  7. run the Installer below and check differences:
  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109738-1&cc=us&DLC=en&LC=en&OS=4158&product=3737195&sw_lang=

  Please let me know if this is useful,
  Shlomi

• My HP Photosmart C309a printer can't find the router wireless 3 feet above him.

  My HP Photosmart C309a printer can't find the router wireless 3 feet above him.  I ran the diagnostics and got the message "the wireless radio does not work.  This device is the wireless radio?  In the router? In the printer?  I have reset the router is #6 with the printer, but I am still unable to connect my Macbook to the printer wirelessly.  My desktop Mac is connected to the printer with a cable and print well.  Is my router messed or my printer?

  Wireless radio of your printer (that it uses to communicate with the router radio) died.  Here's how to contact HP technical support: www.hp.com/go/totalcare

• C309a printer driver fails to install, the drive M: on Windows XP

  C309a printer driver tries to install my drive M: on Windows XP.  Automatic installation of HP fails because the M: drive is not valid.  What should I do?

  Hello ChappyD

  If the problem is not with the printer but the computer that you got with the Agency. It seems that he may have had only a M:\ drive on the computer before and default installation of this drive that is obviously not valid, windows tries more based on the list of drives you provided previously.

  At this point, the best solution would be to re - install Windows on the computer.

  However, before you reinstall Windows try the following:

  1. Open the command prompt
  2. type: 'subst M: C:\. "without the quotes and press to enter.
  3. Restart and try to reinstall again.

  SOURCE: Officejet Pro 8500 wireless Error Message Invalid drive F: /

• Officejet J6480 carriage jams when printing wirelessly via the plugin from HP printing service

  I try to print on my printer OfficeJet J6480 HP all-in-one to my Samsung Galaxy Tab 3 tablet that runs Android 4.4 Wireless using the "HP Print Service Plugin on the tablet.

  Measures already taken;

  Sucessfully downloaded/installed the Service HP Print on shelf Plugin

  Radio wireless to the printer and correctly configured to communicate with the router wirelessly activated successfully.

  Problem:

  When you try to print something from the tablet to the wireless printer, the printer is trying to perform the print operation (flow paper in the printer from paper tray, shows 'Printing' on the printer screen), but then never made a real impression and gets a 'Transport Jam' indication on the printer screen.

  When this occurs above, I opened the hood top, checked for jammed paper in the paper path (Nothing), did tension of printer many times, cycle of fact alignments cleanings and cartridge many times, changed the paper to different types of paper.

  None of these actions corrected the problem...

  I'll also add that when you perform the steps of printing with the radio wireless on off the printer and the cable connected to the printer, the printer functions normally when you print from my pc applications - no traffic jams. Also, the printer works normally when you perform a function 'copy' locally from the printer control panel - not roadways of jams.

  I thought maybe an update of the firmware to the printer could solve this problem - ideas about this being a likely solution?

  BTW - how you normally clear / would correct a cart-jam regardless of printing wirelessly or through an ethernet cable?

  If the firmware update is not a solution, any comment on what could be the cause of the problem?

  If an update is available, could you tell me how to do the upgrade and where can I download it from?

  Thanks for all your comments... Denny

  E - rog,

  Two things I wanted to first of all thank you a lot for the response to my original message concerning the problem of printing wirelessly to my printer HP J6480 of the Tablet, Samsung Galaxy Tab 3 via the Plugin of Service HP Print.

  Secondly, I wanted to aplogize for the very long delay in responding to your... I had some health problems with a family member who prevented me to try your suggestions to the problem.

  I am pleased to report that I managed to solve the problem... I am now able to print to the printer of the tablet.

  A little history on the fix...

  I tried to download and install the update of the firmware from the link you provided, while having the printer connected to the PC (Windows) computer via a USB connection, as you suggest. (It was initially connected through my home network, so I had to first uninstall, then reinstall via USB connection). When you try to install the downloaded firmware it failed, even after several attempts to re-downloading/reinstalling.

  Instead, I uninstalled the printer again, reinstalled over the home network, downloaded the update of the firmware directly from the HP site by locating the printer model, then the firmware. This time the firmware successfully installed (was able to view the progress of installation of the firmware in the display on the front panel of the printer). Make the installation of the firmware with the printer installed on the network domestic (instead fo via USB), the installation process allowed me to search for the printer on the network - it found it successfully and successfully installed the firmware.

  After this successful firmware installation and turn on the wireless radio on the printer (via the button on the front panel), I was able to print successfully from the tablet... YES!

  Needless to say, there is no carriage jam messages as before... and I did not try your other suggestions to go to the HP article on carriage jam error States/solutions.

  I am really gratefull for your response/suggestions...fixing this problem did the usefulness of my tablet to increase dramatically to have the ability to print... cudos to you for your efforts on this forum and a big "thumbs up" for your records.

  Denny

• HP Deskjet 5440: Jam 5440 printer

  I checked the paper jam videos, but nothing to show the HP 5440.

  The document starts printing, then starts licking and jam.  When I leave the book, there is a small black spot on one side of the paper.   The book comes out of the printer easily from the front.

  Problem solved!  At the back of the printer, a Panel was ajar.  I just closed it and the printer is workiing perfectly!

• HP Photosmart C309a printer has error 0x61011be5

  My printer has a gear grinding noise and the 0x61011be5 error message. You will find a short solution to buy a new printer? Thanx

  As OEM HP is responsible for the good operation of the printer and their drivers. Check with
  HP support, their documentation online and drivers and ask in their forums.

  HP - Photosmart Premium Fax all-in-One Printer - C309a<- product="" support="" and="">
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3737195&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP - Software & Driver Downloads - HP Photosmart Premium Fax all-in-One Printer - C309a<->
  your version of Windows.
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3737195&LC=en&cc=us&DLC=en&lang=en&cc=us

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Without of ink original cartridges for printer put in place

  My daughter is a teacher and received an officejet 4620 community agency that helps teachers. There is no ink in the box, so she bought a black cartridge and the package of three in a color (#564). However, she then discovered that the printer has never been setup, error message so he said he could only be implemented with the original cartridges. It will be impossible because she doesn't know who donated the printer or where the original cartridges could be. Is this in any way about this? The whole HP page said that it was necessary to have the originals.

  Thanks for the help... I was on the phone with tech support for an hour. It was very useful, but the printer must have the cartridges that came with the printer to set up. Even new certified cartridges do not work until it is implemented. Very disappointing since my daughter was so excited to get a printer that she couldn't really afford. HP gave me a part of half price on their new printer that uses the same cartridges, so I took it.