Pavilion p6654y: ordered recovery disks have not shipped, HP incident status page says touch HP

Similar Questions

• Recovery disk does not work now I have installed a new hard drive.

  I replaced my hard drive on my laptop HP - computer pavilion dv7 notebook. My recovery disks do not seem to work now, I get to 62% completion and then the error message "Recovery Manager is unable to restore your computer by using the original image. Please contact HP support. "Error code: 0xe0ef000e" do I need to buy a new HP recovery discs? Thanks, Nick

  Hi, Nick:

  Unfortunately, I don't have any experience in troubleshooting these special software installations.

  We should expect to download and install.

  If they are not, I have no tricks up my sleeve for you to try.

  I recommend starting a new thread describing your questions with this software and hope that someone else in the support forum can help you with these items.

  See you soon,.

  Paul

• G62-219WM recovery disks does not

  Hi, I recently tried recovery (Win7 Home 64 bit) through the partition recovery on the computer itself, after the computer has a bad virus. I got some error messages (don't remember exactly now) but suffice it to say that the recovery has not worked. I get a message every time I turn on the computer:

  "BOOTMGR missing".

  Press Ctrl + Alt + Delete to restart»

  I could always get into the recovery mode, but would still get the error recovery failed.

  Apparently, I neglected to do the recovery disks initially, and I also no PC on DVD backup system image.

  I bought the HP factory records and received them yesterday. I installed the and had no message that something was wrong. I thought that they would solve my problem, but once the system rebooted and finished "installation files", she returned to the BOOTMGR message. I can't even get in the way of recovery through the computer more, it seems, there is no recovery partition more despite records saying they made a. After researching and trying different tips and tricks and sneak in to watch the files on the computer itself, I assumed that Windows is not yet officially installed on the computer. The C:\ drive is almost completely empty save a few files/folders, there is a "(X:\) bootdisk with all windows files, but they do nothing. There is also an icon for the Recycle Bin, and Control Panel, but they come with errors that they do not exist if clicked.

  I tried to delete the partitions and start again then recovery disks, but that doesn't seem to change anything. I also downloaded an ISO that starts the computer into recovery mode, but he finds no OS, and I tried to go to the entry screen and typing in various orders directly, but even once, cannot find the files that Web sites suggest you to change or correct.

  I'm doing something wrong? It seems that the HP recovery disks have made things worse!

  I ordered Windows 7 from Amazon, but being that it's so expensive, and I begin to doubt even that will fix my problems, I wanted to see if there was nothing left to try, or if I was doing something wrong.

  I was working with my friend last night who knows a lot about Windows and computers in general, but he came up to the top with the same fixes that I had already tried, and they have not worked for him either.

  Any help will be greatly appreciated!

  Thank you!

  Hello

  I never used the "phone Activation" when using this method (activation online certainly has not worked in the past when you use an OEM product key), but recently, I had a response from someone who I had suggested this procedure, saying that it enabled online so I can't say for some others I know that activation of the phone always worked when I used this method.

  Kind regards

  DP - K

• System recovery disks do not support this computer

  Two weeks ago, crashed my HP Pavilion Elite HPE - 480 t hard drive model.  It is a 1.5 TB came with the PC.  I bought a WD 1 TB hard drive and installed.  When I used my recovery discs, I received a message, "the system recovery disks do not support this computer.  You are not able to restore this system with these discs. "Because I had never used these recovery discs, I assumed I had their damn so I bought authentic system recovery disks from HP.  Yesterday them - even received training as before.  I called HP tech support and I was told that those recovery disk works with a hard drive that is identical with the original hard drive.  Located between the two hard drives that the original HD had a 3 GB/s, and the new is 6 Gbps.  Is this correct?  They "graciously" offered replacing my new hard drive with a hard drive that works for only $180.  Seems a little steep, but I am confused.  Is system of technical recovery disks?  I would like another opinion.  If buying a new motherboard out me of this?  If someone knows a resolution to my situation, I would be very grateful.  Help!

  Hello

  In fact, you have more options that will avoid spending more in $$. The first thing I would try is the utility that provides HP. It is used for when the set of recovery disks does not work with a new hard drive. Follow the instructions of this web document.

  View your results. If the results are negative, we can install the operating system on your new hard drive with another method.

  What is the WD SATA drive model you purchased?

  Erico-

• Pavilion P6-2260ea, recovery disks won't laod on new hard drive.

  I have a Pavilion P6-2260ea who started running very slowly and crash intermittently.  Self-assessment of DPS ran the disk, the drive specified result was suspect and should be replaced.  I bought a Seagate Barracuda SATA drive to replace the SATA Hitachi in the machine.  Unfortunately, that I had not created so recovery discs I bought at HP.

  The Seagate is now installed but when I put the recovery disk 1 in the drive ROM its starts to load windows files, then the error.  I ran the DPS Sef Test against the new drive and it is successful, then the new drive seems to be ok and recognized, I think?

  Windows is loading files...

  Windows Boot Manager

  Windows has encountered a problem communicating with a device connected to your computer.

  This error can be caused by unplugging a removable storage device, such as an external USB drive while the appliance is in use, or by faulty hardware such as a hard drive or a CD-ROM, which fails.  Make sure that all removable storage is properly connected, and then restart your computer.

  Status: 0xx00000e9

  Info: An unexpected i/o error has occurred.

  At any time the Ollie.

  I am pleased to have been of assistance.

  I forgot that your PC has usb ports 3.

  You cannot use those when you try to boot from a flash drive (at least not until the 3 Windows USB drivers are installed, which they were not).

  Sorry, the recovery disks did not work.  It was a lot of quid to spend on something that did not work!

• For 1000-zx satellite recovery disk does not work

  XP Recovery disk does not work. The 3 options are unresponsive. Is there an easy solution. All other functions of cell phones seem ok. It is a reliable machine for more than 3 years, but now must use the recovery disc. Brilliant ideas greatly appreciated.

  Hello

  Well, I put t know why you recovery CD doesn t work. Have you checked the CD some scratches? Have you tried to clean this CD?
  However if it of impossible to use the recovery CD, you can contact the ASP and buy a new one. It doesn t expensive.
  In addition, you can install an original Windows operating system and then all the Toshiba necessary drivers on the Toshiba site.

  Good bye

• Satellite A50 - recovery disk is not working

  Hello

  I'm trying to do a clean install on my laptop, but the recovery disk is not working.
  The files transferred to the laptop, but once done, I get an error message that says: "the system is not fully installed. Please run Setup again."

  Does anyone have suggestions as to how to fix it?

  It took me four days to get to this point and make me very frustrated.

  Thanks heaps

  Naomi

  Hello

  What is the installation using another CD; That is to say the Microsoft Windows XP disk?
  Have you tried that?

  In my opinion, this would help to pinpoint the problem
  The error message can be linked to different issues; I mean the HARD drive or a single partition problem could also be possible.

  Try to format the drive HARD whole again. Delete all partitions from the HARD drive and check if you can proceed with the installation.

  But if you will not be able to install the OS by using the recovery disk and other disks then a question must relate to a part of the material. (possibly HDD)

• Toshiba NB200-10z - creator.lnk recovery disk is not available

  Hello, I have a problem with my Toshiba NB200-10z netbook, when I run creator of recovery disk Toshiba with that I get the window:

  The unit or the network connection to which the link refers to "creator.lnk recovery disk is not available.
  Make sure that the disk is properly inserted or the network resource is available and try again

  How can I solve this problem?

  You want to create the recovery disk or recovery image stored on USB flash media?

• How can need to order recovery disks, I know if I need to 32 or 64 bits without BONES?

  I'm trying to fix someones laptop.  It's a g60 and they have no recovery disks.  The hard drive broke down so I can't use windows to find out if I need a 32-bit or 64-bit version.  HP Web site cannot determine this by model number, series or whatever it is and wonder which version I need when I try to order recovery disks.  He told me I should use windows to understand this.  (Why do I need to order recovery disks, if windows still worked?)  Anyway. Any help would be appreciated. Thank you.

  Specification of page States it comes with Windows 7 64 bit:

  http://support.HP.com/us-en/document/c02033076

• boot files are gone can be fixed recovery disk did not help

  It started with a closing inproper down, now, everything went recovery disk does not start even the computer

  You may need to change the boot order in the BIOS.

  How to configure the BIOS to boot from CD
  http://www.ehow.com/how_6588172_configure-BIOS-boot-CD.html

  Advice and warnings &
  Incorrect settings, the BIOS can prevent your computer from working properly. Do not change the BIOS settings if you are sure of what you are doing.

  Configure your BIOS to boot from CD
  http://www.Lockergnome.com/Windows/2005/12/21/configure-your-BIOS-to-boot-from-CD/
  Unfortunately there is not a set of measures to do this because the BIOS settings vary from one computer to the other. You will need to check your manual or documentation of the computer motherboard for accurate measurements, you need to complete to allow your computer to boot from CD.

  What are the system recovery options in Windows Vista?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

• Lenovo system recovery disk will NOT install!

  I have a Lenovo Y410 7757 - of course, Vista has been preloaded... but I Leenovoo system recovery disc.  Although the HARD drive has failed... I replaced it - but the dvd player does NOT have the Lenovo recovery disk (drive just whirs/stops...error "PXE - E61 MOF Media test failure, check cable;) Out wide com PXE operating system not found); and I can't mount the HARD drive clone or use the media to start (on my free agent).

  Works to the DVD... it read and ran my XP Pro upgrade disc (my office is XP) - works of System Mechanic drive (although it is bed/open-then "Unloaded QDMA")... but NOT the Lenovo recovery disk! Not the NOVO button... NOTHING!   I even tried to partition the new disk - for a dual-boot - market with XP (because it worked).  Now, I have installed XP Pro upgrade and work – but I can't use the recovery disc, or EVEN mount the clone...!  I hope I'm missing obvious detail, little... in the meantime, I get out my hair in frusration near pullng balBALD! I have been without this laptop for over 2 weeks!  Help!  (and thanks in advance for all advice!)

  Hello

  If you have problems with the process of recovery of manufacturers, contact the manufacturer

  It's their recovery process not microsofts

  http://www-307.IBM.com/PC/support/site.WSS/homeLenovo.do

  read this too

  http://www.FixYa.com/search/p465952-ibm_thinkpad_t43_pc_notebook/pxe_e61_media_test_failure_check_cable

• System recovery disks do not work.

  I have a HP G62 339WM Notebook PC with Windows 7 Home Premium 64-bit.  I bought by mail, system recovery discs and they do not work.   And my HP Support Assistant displays "an error has occurred" and end not updates.

  The Troubleshooting Guide for the recovery started from CD or DVD says: "update the firmware of the drive. This is especially true if the disks were received from HP customer service by mail. The firmware of a DVD player (the pilot) isn't able to recognize the support of recovery disk which was created using a newer DVD manufacturing process. Download and install updates on the firmware of the DVD available at HP that corresponds to the type of DVD drive on your computer. »

  How do I update the firmware of the player when my HP Support Assistant would conduct no updates.  I downloaded the latest Hp Support Assistant and he always always says "an error has occurred."

  My laptop model has no updates from HP.

  As new as your laptop is I doubt you need a firmware update for the CD/DVD drive.

  Could you give a little more detail also the recovery disks do not work. For example you get an error, or is the laptop just not boot from them and goes directly into Windows?

  Have you tried to put the first disc in the drive, shut down the laptop, wait a minute or two and turn on the laptop, start typing the ESCAPE key to get the menu. Should be an option of F9 to select the boot device. Select the CD/DVD drive and press ENTER.

• HP S3120N. I replaced the motherboard and the power, now the recovery disks do not work.

  I'm not so happy owner of a HP Pavilion S3120N. I am running windows vista home edition. The motherboard went out so I replaced it with a Zotac GeForce 8200 - ITX Wifi series. Now the computer says it is noa a hp solution valid, and the recovery disks do not work. is there a way to fix this without buying a new operating system?

  Yes, return the Zotac motherboard and get an OEM HP/Compaq M2NC51-AR / HematiteXL-GL8E motherboard. I know that's not the answer you want to hear, but the recovery discs are locked to a specific set of HP/Compaq machines with specific HP OEM motherboards. Apart from this, you will need to buy a new OS.

  Frank

• Vista recovery disks do not display TOSHIBA HDD Recovery option

  Back to school for 4 children with laptops is a pain, he seems to be constantly before wipe them and their establishment again.

  Any ideas why the Vista recovery disks do not display TOSHIBA HARD drive recovery option?

  I made a USB key and copied all the files from a backup of the Recvery drive to it. The USB displays the TOSHIBA HDD Recovery option but calls for the disks and will not run the recovery of the USB itself. It's annoying, but at least I can still use it to recover the machine.

  I would like to be

  the problem with discs

  or

  get the USB key to retrieve by using its own files instead of asking for the disks. Vista was not created with the option to recover from USB, so maybe I can't.

  HARD drive recovery option appears not in the advanced boot menu if something has been changed or modified on the HARD disk and the flag was removed.
  For example, this may be the case if the partition has been changed, modified or if HARD drive recovery files or folder has been changed, moved, or deleted.

  In case you want to recover the computer laptop back to factory settings, you must use the recovery disk

• Pavilion 4070 - us: new hard drive for the recovery disks do not work! Help!

  Hi - the hard drive on my Pavilion 4070 - crashed us, so I bought a replacement - a Samsung SSD 850 EVO, 256GB drive.  The problem is that I can't seem to get the recovery disks to work, and neither Microsoft nor HP is willing to help me.  Of course, Microsoft tells me they don't give me any help for Windows7 OEM versions and HP said that my product is no longer supported so they do not help me.  This is ridiculous - I own a legal copy of Windows 7 and I can't get any help from the company who sold me the computer?

  What happens when I go through the process of installation with the recovery discs, is that instead of the Windows installation continue as it is supposed to, I have "no boot device - insert boot disk and press any key any."  I'm desperate, I tried two different options - one was the minimum image recovery, the other was a factory restore.  Nothing seems to work. What can I do?   Moreover, the original hard drive is not * completely * dead - I can still access most of the data on it.

  Hello:

  Yes... It works fine for me.

  Here's the source Web page.  Select the download link of W7 Home Premium x 64 from there...

  http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-multiple-languages-x86-amp-x64/page58?p=469389 & viewfull = 1 #post469389