PE R410 / PERC 6 / I VDs invisible to OS install

Its weeks like that, why I hate going on vacation.

I have a Dell R410 server, latest version of the BIOS (1.12.0) w / PERC 6 / I adapter RAID-5 (package 6.3.3.0002 w / 1.22.52 firmware).

This server has been configured w / two VDs: a VD/OS "boot" of 256 GB and a score of 'data' of 5 TB. Existing running Windows 2008 Standard, can't remember how long, probably because it was purchased? 4? Years ago.

While I was on vacation, 'something' happened. 'Something' being defined as I don't know what. It is a server non-mission-critical - I use it mainly as a software and data for IT to support repository, so nobody really noticed in offline mode. When I returned (and necessary to access info about it) I noticed it was to start, basically sitting in the place where he finished POST with the slider at the bottom of the screen immediately after the display BMC configuration (no card iDRAC in this area). Last message on the screen is "4 fan speed may change depending on configuration card installation and the system option", which is quite normal (at least since I bought the box).

So, I guess the box rebooted at some point, done all the POST diagnostics and then couldn't not would not start.

Rebooted the box is gone in the RAID configuration section, the two VDs are Optimal. When I boot, in messages, POST, PERC messages indicate "2 virtual drives, the host adapter" and "2 virtual drives managed by the BIOS. So far so good. Exit RAID config, let the system restart and pass all messages post once again and finally, after the message 'Fan 4', the box a few stalls.

I think that something that happened for the boot sector or partition from the OS so I was missing. I thought it would be a good time to just format the OS partition and install Windows Server 2012R2 x 64 instead, which brings the box to date.

Only one problem... 2012R2 does not "see" the VDs.

From my readings online, 2012R2 has allegedly supported integrated Perc 6 / I controller. Then, when I start installation of 2012R2, I expect the system to detect the VDs. But it's not.

Based on a different view, I found here, I deleted and recreated my VD "OS". Still no luck.

Perhaps believing the Perc 6 / I I didn't somehow supported by the native 2012R2 Installer, I scrounged up until I found a driver that acknowledged the Installer (side: why is it so difficult to find the drivers on the dell site now?) All I could find are these "packets update" which really must be on the machine in the operating system already installed, and you cannot extract the drivers on another system to put on a USB key. Very aggravating, unless I'm missing something obvious.). I think that the driver I eventually ended up finding was W2003x64 Perc 6 / I pilot.

Setup recognizes the driver on the USB, when I select it I assume it installs (I see the key USB activity), but the installer still does not see the two VDs.

Given that the box had the original Windows Server 2008 is installed, I dug my old records 2008 installation and tried with them. No go. Exactly the same problem. Makes me wonder how I ever got this box 2008 running. Maybe I imagined it.

So, after this lengthy rant, my question: what I am doing wrong, or should I do something here I think... because, frankly, I'm out of ideas. At this point, that I would be happy just getting ANY OS installed on the box so I can copy the information off of it to another machine, because, while information on it is not vital, yet its going to be a major PITA to rebuild.

Anyone has an idea why 2008 and 2012 is not recognize the PERC 6 / I VDs? Is there a different driver, I need, or...?

Thank you

Excellent forensic work, Mike!

Sorry to hear about your problems with your PERC 6 / i adapter

Is your replacement PERC 6 / I, at the same level as your original adapter firmware (6.3.3 - 0002, 1.22.52 - 1909)? Link to PERC 6 / I Firmware

Since your VDs appear as optimal, and you receive no error messages during POST about your storage controller / VDs, we can ignore this:
PERC BIOS (CTRL-R in the POST) VD Mgmt screen main Menu:
1. press CTRL-n to access of PD Mgmt screen
2. check the information from hard drive (number of drives listed, drive status).

Please try to check the consistency of the data:

Perform the following steps to run a consistency check (it is not destructive).
1 inside PERC BIOS (CTRL-R in the POST), press to access the VD Mgmt menu
screen.

2. tap on the down arrow key to select the virtual disk #.
3. press on to display the menu of available actions.
4. press the down arrow key to select consistency check.
5. press the right arrow key to display the menu of available actions, Start and Stop button.
6. Select start and press to run a consistency check.
The consistency check runs and checks the redundancy data in the virtual disks.
7. After you start the consistency check, press to display the previous menu.

For your initial problems with undetected drives, ensure that bootable media is enabled:
1. from PERC BIOS, press to access the Ctrl Mgmt menu screen.
2. press on to move the cursor to enable THE controller BIOS in the settings area.
3. press the SPACEBAR to select Enable controller BIOS. An X appears next to enable THE controller BIOS.
4. Press apply on to move the cursor on the button and then press to apply the selection.

Try to check your Windows partition using diskpart (there is a 'RECOVER' option that you can consider).

Carlos

#Iwork4Dell

Tags: Dell Servers

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