Photosmart 6520: Connected HP

Similar Questions

• Photosmart 6520: Wireless does not work for HP Photosmart 6520 on 5G, but works on 2.4

  my all-in-one photosmart 6520 connects wireless network 2.4, but does not recognize nor can I manually get to recognize the 5 G wireless. I have 2.4 to print. This printer not 5 G is compatible? or is there a way to force it to recognize and work with 5G?

  The Photosmart 6520 wireless works on 2.4 GHz channels, it does not support 5 GHz. If your router supports both it should be possible to set up to allow communication between the computer on the 5 GHz access point and the printer on the 2.4 GHz band.

• PhotoSmart 6520: unable to connect to the site w / wireless

  I recently had an unsolvable problem with my Photosmart 6520 involving his inabilaty to print photos.  It has now almost completely off.  I use it with my desktop (using WIN XP) and two other laptops in the House (the one with WIN 7, the other with 8)

  Last week, we noticed that it's no longer access wireless.  The two laptops showed that it among their devices, but he showed in offline mode.  After being unable to reset it online, I deleted the WIN phone 7 to to see if I could find him.  He is unable to do so.  The machine to WIN 8 had no better luck.

  I don't know if the two problems are related, and while I rarely print from the laptop, I'm worried that it may be symptomatic of a breakdown coming in the opposite direction.

  Earlier today, he gave a paper size mismatch message when I tried to run a normal report for the main tray.  I ran diagnostics on this topic and got to resume printing, but I see the smear of ink on the edges of a few leaves.

  The unit is a little less than two years.  Should I waive this subject, or is - this salvagable?

  Hello @PFR443,

  I understand that, as well as a print quality problem, you are also not able to print wirelessly with your all-in-one Photosmart HP 6520. Now, I previously working with you on the following thread: Photosmart 6520 refuses to print photos and had exhausted all efforts to solving the problems with you. In the end, I had to refer you to our queue of Technical Support for the hardware support that your product has met a hardware failure, from which it cannot recover from.

  Part of our troubleshooting was to run a semi Full Reset. We had done that on March 2, 2015. If you remember, this semi Full Reset resets all the settings of your printer. This includes wireless information. Therefore, the wireless feature will need to be reconfigured from scratch on your product. The printer should also be added to each computer that you use with to re-establish the wireless connection.

  If you still want to attempt to reconfigure and reinstall your printer wireless, I can provide you with these steps. But your product is defective. Therefore, things will continue to act on you until you get that fix the printer or replace it with another model.

  Please let me know if you want to continue troubleshooting wireless. I look forward to hear from you!

• Photosmart HP 6520: Connectivity Photosmart HP 6520 problem

  Whenever I try to print something from my laptop, a Lenovo, he says that the printer is not connected.  But I can print from my phone or laptop for my daughter.  The only way I can get to print is to restart my computer, then everything in the queue prints when it restarts.  If I try to print something 30 seconds later, he wants to not be reconnected.  I had the same problem on my last phone, a Samsung.  Help!

  Hello @tinamommyof4,

  Welcome to the Forums of HP Support! I see your HP Photosmart 6520 guard lose wireless connection, you need to feed and turn it back on so he can re establish connection, which does not last long. You are able to print from a mobile device with no problem.

  I would like that you start here: "offline" Status Message printer (Windows 10)

  What are the results, what happened once you set a static IP address?

  I look forward to hear from you.

  Thank you

• Photosmart 6520: Trying to find the Code of 'request' to record the HP printer connected.

  Printer Photosmart 6520 of is (and works perfectly), allows to print emails ok phone mobile, as the e-mail address of the printer (HP eprint one), but not able to record my printer on the HP connected site as unable to find the Code for "request".

  Have followed the instructions from HP to "Print report" and ran every possible piece of information apart from the "request Code".

  Can only guess that previously while modifying the HP eprint address and making it more user-friendly, I already activated and used the claim Code?

  I would like to fix this, so I can add a printer and display the record of the emails sent for printing.

  Appreciate any advice.

  Thank you very much.

  Hello

  The claim code to customize your ePrint address, which means that it's already been claimed and is no longer valid.

  In order to obtain a valid claim code, you will need to disable web services and reactivate, however, that means that you must select a different ePrint for the printer address, the current will not be available.

  To do this, click the Web Services and select settings, then select delete the Web Services.

  Open the Web Services option again and follow the steps to reactivate, an information sheet will include the new claim code.

  Then you can add it to the connected HP and select a new personalized email

  Kind regards

  Shlomi

• Photosmart 6520: HP Photosmart 6520 is connected but Windows says that it is not

  I'm changing the name of the printer.  It is clearly linked because I can scan and print.  But when I try to change the printer properties or preferences, Windows indicates that printer properties cannot be displayed, check the name of the printer and make sure that the printer is connected to the network.  For some reason, there are two heads displayed outside the printer.

  Hi @Draftsman,

  Welcome to the Forums of HP Support!

  I see that you are unable to rename your printer HP Photosmart 6520 in devices and printers. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you feel. What I see, it seems that the printer is shared from another computer on the network and you do not have sufficient permissions to rename the printer.

  If you have shared the printer from your computer, you will get another warning indicating that the printer is shared, which is not what you have received.

  The two heads human icon tells me that the printer is shared on the network. If this printer is set up wireless you have no need to share the printer in this way.

  If the printer is shared from another computer on the network, this computer would need to rename it.

  If you are not sure and the printer is wireless, add the printer and do not select the option to share the installation,

  If you need assistance, please let me know the instructions above. Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Photosmart HP 6520: HP Photosmart 6520 - error message when you try to use the apps

  I can't access is more apps on my Photosmart HP 6520.  I get the error message "error connection server - 1".

  I don't know if this problem just since I recently changed from a Windows PC on a Mac.

  I very rarely use the apps, so I don't know when it started.

  Everything else seems to work very well I would say.

  Can someone please tell me what could be the cause, or if there is something I can try to sort it out?

  I seem to be going round in circles, and I can't work on what is happening.

  Thanks for your help.

  Hey @TraceyMac,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to use the pads (Print Apps) on your HP Photosmart 6520 e-all-in-one printer.  I want to help you with this.  A recent installation of printer would not affect your performance of platelets but no loss of connection or wireless Web services could be a factor.

  Note that to access the applications and their use from the front panel of your printer requires two ingredients to be successful: 1) Wi - Fi connection and 2). the ePrint feature (webservices are enabled).

  • Touch the wireless icon () on the front panel of your printer - is the printer connected to your wireless network?  (If not, run the wireless configuration wizard, select your network name/SSID and enter your password wireless reconnect).  If you are connected, proceed as explained below.
  • Tap the icon of webservices/ePrint () on the front panel of your printer.
  • If webservices are not enabled, press OK in order to enable them and allow the automatic updates of printers.
  • This will cause your printer to print an information document describing the characters before @hpeprint.com your printer (ePrint address).  This is known as the claim code.  As another way to use printing applications available for your printer, you can sign in to http://www.hpconnected.com to program applications printing to print and review all the content that ideally will reappear on the front of your printer.
  • From there, you can click the devices tab and use the claimcode to add your printer to the site and take advantage of the available applications, it.

  If these basic steps to respond to a resolution, please, try the following:

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices, and apps printing configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  No none of the suggestions above restored the functionality you're looking for?  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• Photosmart HP 6520 printer: hp photosmart 6520 cannot set print at 100% scale/size

  What CD jewel box impression label width and higth suddenly became smaller. It works perfectly until recently. Have uninstalled and reinstalled the printer and drivers, but I am unable to find how re set the scale to 100%. in this hp6520 Photosmart printer.

  Any help would be appreciated: very happy smiley:

  After watching your @dlddemonscreenshots, I see that you use the HPDD896C (HP Photosmart 6520 series), it is a driver not driver HP class.

  I suggest all first to remove this driver and add the printer again. In fact, I suggest to use the following steps to remove the printer from the device and printers and the driver from the properties of the server.

  1. in the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

  • If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

  Once the driver is then deleted, open start > all programs > HP folder > folder printer > HP Setup and software (or the icon of the printer).  The installation screen and the software opens and you can click on connect a new printer.

  Once you have added the HP driver, try to print a label again and let me know the result. In addition, you may need to change ' borderless printing: Print with border ' borderless Print.

  Let me know how it goes.

• HP 6520: HP Photosmart 6520 does not scan to e-mail. Also does not seem to update the PIN code

  I have scanned in the mail in the past but cannot now to. I get a 403 error. Also the printer doesn't seem to change the PIN code I was sent. Empty the password, it displays about 10 asterisks

  Hi @cjmrnanp

  Welcome to the HP Support forums. I understand that you get a connection error message when you try to use your printer Photosmart 6520 scanning e-mail.

  Please define Manual of the printer an IP address manually and DNS servers. If you do not know how to this I have included a link to another post which has measurements, including screenshots, on how to do it. Please do not worry that the screenshots show a printer Photosmart 7510, the steps are the same.

  Once you have set the IP address manually, you still have the same problem with by entering the PIN code?

  Please let me know the results.

• HP photosmart 6520: communication error message - distorted impression

  I updated my computer and when I install my printer hp photosmart 6520 goodbut everything then when I go to print I get the following message.

  Unable to communicate with the computer

  The print job is not complete because the printer is unavailable or offline. Check your wireless connection or the cable and make sure the printer is powered on and ready.

  If you have installed this printer by IP address, you may need to update the IP address. Use the element to IP address update at the entrance to start for this printer menu.

  Click Help for additional support information.

  To cancel the print job, click Cancel.

  I am connected via a cable and you have never configured with an IP address. The printer will print on what I want, but it is all distorted and the colors are all off. Please can someone help me solve this problem.

  Thank you

  Hi @Jo_74,

  Welcome to the HP Forums!

  I see that you get an error of communication, with your printer HP Photosmart 6520, Windows 8.1. And I'm happy to help you!

  What happens when you print a test page from the printer control panel? Video: printing a Test Page. See you again distorted impression?

  You see error messages on the display of the printer?

  In the meantime, try the following steps:

  (You can skip step 6 If you want to, because it is not a network connection)

  Step 1: Set the default printer driver

   

• Photosmart 6520: can't get 2 sides Preset to save

  I use this printer connected by USB to an iMac running OS 10.9.5,, but this isn't a new problem.

  I want to print my bank statements using this configuration: double-sided and odd pages only.  I can't get this save as preset. It seems that when I try to save the current settings as a preset, the margins of Destination Size:U.S Two-Sided Letter paper nor the duplex option are registered.  I also tried to use Long Edge binding and which will not save either.  The same problem occurs if I print in a Safari window or if I save the document in PDF format and try to print from an excerpt.

  I have no problem getting the desired result for a single document, but I don't want to change the settings every time I want to print.  Isn't this why we have Presets?

  Is this a bug of driver?

  Hello @TigerMO,

  I would like to help you today with presets for printing problem you encounter when you print to your HP Photosmart 6520 e-all-in-one printer Mac OS X 10.9 operating system. Because your driver is unable to "Save" Presets for future use, I'll run you through a series of software and driver TROUBLESHOOTING steps below to resolve this issue.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.9. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Reinstall your software and drivers:

  Finally, please click here to download the driver package for your printer. Once the site opens, select the download button at the top left. Once the download is complete, please follow the instructions on the screen to install your printer.

  Once your printer is added in, check the driver to make sure that the driver of the HP Photosmart camera is used and not the driver Apple AirPrint.

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Photosmart driver is selected.

  

  6. click Add to add the printer to the list.

  Once the printer is properly added to, please try to save printing Presets again to check if the settings to stick this time.

  Please reply to this message with the result of your troubleshooting. Good luck!

• Photosmart 6520 disorder registration for eFax

  I just bought a Photosmart 6520 and try to install eFax.  I clicked on the control panel of the product and have found the button setup eFax tab printing & scanning (as directed by the instructions included with my printer).

  When I click on the eFax Setup button, my browser opens on the creation screen / connect you account for eFax:

  https://www.eFax.com/promohp?v=1&TP=HPSW&locale=en-us&Eid=2E59A7DADE79BD7E76D7B50DD2D4133001B0ACA2

  The 'Create new account' button is grayed and I'm unable to create an account.  The button "Connect to eFax" is red (active) and I am able to click on it to log-in. However, since then I've yet to be able to create an account in the first place, there is no account for me to connect to.

  Product: HP Photosmart 6520

  Operating systems: Windows Vista 64-bit

  Browsers:

  Google Chrome Version 25.0.1364.152 m

  Internet Explorer Version 9.0.8112.16421

  Mozilla Firefox Version 3.6.22

  NONE of the browsers all worked differently

  Help, please!

  Thank you.

  After much research, the only solution I found was to call HP Cloud Services @ 1-855-785-2777.  HP then degenerates the Efax number.  They then plan a time to remind you of your fax number and the password to use.  This has probably happened to 6520 users.  It was set long rather than having the customer go through research, emails, phone calls and waiting for a fax number.

• Photosmart 6520 with iMac OS 10.6.8

  6520 new connected with a USB cable. Can't scan from the control panel to the computer. Message: "no computer found."

  When you click on "Scan to Computer" on the HP (on computer screen) utility, it evokes "HP utility quit unexpectedly".

  Can scan only HP Application-HP Scan.

  Hello AJGig,
  Welcome to the HP Forums.

  I see that you have a problem with the functionality of your Photosmart 6520 computer scan. I will do my best to help you with this.

  I was able to locate this document for you: a "connection error" or "no found computer" Error Message appears when trying to scan from the printer control panel.

  Please follow the steps for your operating system and let me know how make you out.

  Thanks for posting on the HP Forums.

• Can not scan to computer w/new HP Photosmart 6520

  -New HP Photosmart 6520 was installed 2 days ago. ePrint successfully as well done. I can scan to an email via eprint, but cannot parse the document to my computer. The message of the printer tells me there is a USB connection error.

  -J' quit and connected a new USB cable and still nothing!

  -Also, I see that in my programs that the only thing listed in the HP 6520 folder series is the product of the studies and nothing else.

  -Is the reason why I can't scan to computer?

  Hello

  Please turn on your computer (Windows) computer analysis:

  (a), double-click on the icon on the desktop.

  (b) select the Scan of the computer,

  (c) click on Enable

  d click OK/apply.

  You can also click Start with Windows.

  Kind regards.

• Photosmart 6520: cannot locate the router x 64

  All of a sudden my Photosmart 6520 has lost its connection to the wifi network. He does not see the wifi network, even if the printer is 1 foot from the router. It is not a new router, or any other new hardware - all of the other computers, ipads, etc. in the House can always see and connect to the wifi network. I hard rebooted everything and the printer, no help. I also tried renaming the wifi network - Photosmart still could not see. It is confusing to me - why the printer can not see the wifi?

  Move printer at least 4 feet of router.   Power off the printer and the router.  Turn on the router and wait 3 minutes.  Turn on the printer and check now.