Photosmart C3180: scan on C3180

I lost my hard drive and some hp software.

My drivers for the C3180 are ok because I can print of precessors Word etc.

BUT

I lost the ability to analyse.  Also the hp software, which has set up analysis and gave etc. ink levels

I have the original installation disc, but it does not work when I insert it.

What should I do?

Hello @aburr,

I would like to help you today to solve software problems you experience on your Windows 7 computer when you try to use the all-in-one HP Photosmart C3180 printer software and scan functions. Now, you specify in your message that you are able to print again. Printing can be done with a simple generic Windows driver, unlike digitization requiring the HP full feature software and drivers to install. To help you win all the software functions back I'll have remove you your software and the drivers of your computer (if they occur still exist out there) and walk helps you reinstall everything, so we have a nice clean slate to work with. Can I please you follow the steps below.

Please disconnect the USB cable before you continue.

Step 1: Uninstall the drivers:

  1. Click on the Start menu
  2. Select all programs
  3. Select the HP folder
  4. Select your Camera HP Photosmart
  5. Select Uninstall

Follow the instructions on the screen to complete the uninstallation.

Step 2: Remove temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder, once it is empty
  6. Right-click the recycling bin on your desktop and Select empty recycling bin

Step 3: Reinstall the drivers:

  1. Please click here to download the appropriate drivers for your printer
  2. Once the site opens click on the download button
  3. Allow the download to run
  4. Please follow the steps on the screen to reinstall your printer

Once the installation is complete, please test your print and rescan functions.

Please reply to this message with the result of your troubleshooting. Good luck!

Tags: HP Printers

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    [- HKEY_CURRENT_USER\Software\Hewlett - Packard\DEMFileData\HP Photosmart C3100 series]

    [- HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett - Packard\HPDJ Printing System Config\HP Photosmart C3100 series]

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    [- HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett - Packard\HPZ\Glue\HP Photosmart C7100 series]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ {36FC9E60-C465-11CF-8056-444553540000} \0015]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ {48721B56-6795-11D2-B1A8-0080C72E74A2} \0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ {48721B56-6795-11D2-B1A8-0080C72E74A2} \0000\Functions\PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ {49CE6AC8-6F86-11D2-B1E5-0080C72E74A2} \0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ {49CE6AC8-6F86-11D2-B1E5-0080C72E74A2} \0001]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} \0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} \0000\DeviceData]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\DeviceClasses\ {28d78fad-5a12-11d1-ae5b-0000f803a8c2}]

    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\DeviceClasses\{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\##?#DOT4#Vid_03f0&Pid_5611&MI_02&DOT4&PRINT_HPZ#9&298a8a4c&0&0#{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\#\Device Parameters]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Nls\MUILanguages\RCV2\dot4usb.sys]

    [- Series of Photosmart C3100 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3\HP]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DOT4PRT\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4]

    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1\Device Parameters\Functions\PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DOT4\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DOT4\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ\9 & 298a8a4c & 0 & 0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DOT4\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ\9 & 320ed38 & 0 & 0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USBSTOR\Disk&Ven_HP&Prod_Photosmart_C3180&Rev_1.00\8&1932c8&0&CN6ABC413004KV&0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USBSTOR\Disk&Ven_HP&Prod_Photosmart_C3180&Rev_1.00\8&e567de1&0&CN6ABC413004KV&0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USB\Vid_03f0 & Pid_5611 & MI_00\7 & 1ade038 & 2 & 0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USB\Vid_03f0 & Pid_5611 & MI_02\7 & 1ade038 & 2 & 0002]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Hardware Profiles\0001\System\CurrentControlSet\Control\Print\Printers\HP Photosmart C3100 series]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Hardware Profiles\Current\System\CurrentControlSet\Control\Print\Printers\HP Photosmart C3100 series]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\ {36FC9E60-C465-11CF-8056-444553540000} \0015]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\ {48721B56-6795-11D2-B1A8-0080C72E74A2} \0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\ {48721B56-6795-11D2-B1A8-0080C72E74A2} \0000\Functions\PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\ {49CE6AC8-6F86-11D2-B1E5-0080C72E74A2} \0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} \0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} \0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} \0000\DeviceData]

    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\DeviceClasses\{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\##?#DOT4#Vid_03f0&Pid_5611&MI_02&DOT4&PRINT_HPZ#9&298a8a4c&0&0#{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\#\Device Parameters]

    [- Series of Photosmart C3100 HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Print\Environments\Windows NT x86\Drivers\Version-3\HP]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\DOT4\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ\9 & 298a8a4c & 0 & 0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\DOT4\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ\9 & 320ed38 & 0 & 0]

    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1\Device Parameters\Functions\PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\USB\Vid_03f0 & Pid_5611 & MI_00\7 & 1ade038 & 2 & 0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\USB\Vid_03f0 & Pid_5611 & MI_00\7 & 1ade038 & 2 & 0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\USB\Vid_03f0 & Pid_5611 & MI_02\7 & 1ade038 & 2 & 0002]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\USBSTOR\Disk&Ven_HP&Prod_Photosmart_C3180&Rev_1.00\8&1932c8&0&CN6ABC413004KV&0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\USBSTOR\Disk&Ven_HP&Prod_Photosmart_C3180&Rev_1.00\8&e567de1&0&CN6ABC413004KV&0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Hardware Profiles\0001\System\CurrentControlSet\Control\Print\Printers\HP Photosmart C3100 series]

    [- \0015 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {36FC9E60-C465-11CF-8056-444553540000}]

    [- \0000 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {48721B56-6795-11D2-B1A8-0080C72E74A2}]

    [- \0000\Functions\PRINT_HPZ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {48721B56-6795-11D2-B1A8-0080C72E74A2}]

    [- \0000 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {49CE6AC8-6F86-11D2-B1E5-0080C72E74A2}]

    [- \0000 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}]

    [- \0000 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}]

    [- \0000\DeviceData HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}]

    [- \0000\DeviceData HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}]

    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\##?#DOT4#Vid_03f0&Pid_5611&MI_02&DOT4&PRINT_HPZ#9&298a8a4c&0&0#{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\#\Device Parameters]

    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\##?#DOT4#Vid_03f0&Pid_5611&MI_02&DOT4&PRINT_HPZ#9&298a8a4c&0&0#{28d78fad-5a12-11d1-ae5b-0000f803a8c2}\#\Device Parameters]

    [- Series of Photosmart C3100 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\HP]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DOT4\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ\9 & 298a8a4c & 0 & 0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DOT4\Vid_03f0 & Pid_5611 & MI_02 & DOT4 & PRINT_HPZ\9 & 320ed38 & 0 & 0]

    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1\Device Parameters\Functions\PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1\Device Parameters\Functions\PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DOT4USB\Vid_03f0 & Pid_5611 & MI_02 & DOT4\8 & 39e652e5 & 0 & 1\Device Parameters\Functions\PRINT_HPZ]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\Vid_03f0 & Pid_5611 & MI_00\7 & 1ade038 & 2 & 0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\Vid_03f0 & Pid_5611 & MI_00\7 & 1ade038 & 2 & 0000]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\Vid_03f0 & Pid_5611 & MI_02\7 & 1ade038 & 2 & 0002]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR\Disk&Ven_HP&Prod_Photosmart_C3180&Rev_1.00\8&1932c8&0&CN6ABC413004KV&0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR\Disk&Ven_HP&Prod_Photosmart_C3180&Rev_1.00\8&e567de1&0&CN6ABC413004KV&0]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Control\Print\Printers\HP Photosmart C3100 series]

    [- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\Current\System\CurrentControlSet\Control\Print\Printers\HP Photosmart C3100 series]

  • HP Photosmart C3180 did re-install arghhh :(

    Hello

    So some time ago my laptop after having been activated, would come with "trayapp.msi Missing."

    Research of my own suggetsed, that it was the printer issues.

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    I have no idea why this is happening. HP after the error automatically put on my desk of various things, he could be and soloutions. I got them tired any chance of o again.

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