Popup of duplexing manual, other oddities

I have two users on two different printers CB509A of HP Laserjet 4015n of impression and they both receive the pop-up below when printing to some programs.  I have no idea why this is coming.  We have recently begun to share printers of new 64-bit 2008 Server R2 (users have XP 32 bit machines) rather than the former 32-bit servers, 2003.  All users are very well other than these two.

See the finishing tab when I'm trying to resolve that the Manual 2 sides print from the computer of the user option...  Why is it empty?  Only I inadvertently limit printing group policy user options?  Here, I'm totally confused.

Any ideas on this would be greatly appreciated!  Thank you!

Thank you Gordon.

I think I've narrowed the problem on the 64-bit server that is sharing the printer now.  I should be able to do it from here.

Thank you!

Tags: HP Printers

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